Helpdesk Analyst 3rd Shift Intellibee Inc

2.0 - 6.0 years

0 Lacs

rajasthan

On-site

Role Overview: You will be responsible for providing advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. Your role will involve ensuring timely and accurate resolution of IT issues, promoting system reliability, and enhancing end-user satisfaction. Key Responsibilities: - Provide support for Epic applications, workflows, access, printing, and integration issues. - Act as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. - Troubleshoot complex application, account, and workflow issues related to Epic and other clinical sys...

Posted 3 days ago

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EPIC Trainer Sagarsoft (India) Ltd

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining Sagarsoft (India) Limited as an EPIC Trainer based in Hyderabad. Your primary responsibilities will include conducting training sessions, creating educational materials, assessing training needs, and providing continuous support to end-users. You will collaborate with stakeholders to design and implement effective training programs for a seamless transition to new systems and processes. - Conduct training sessions for end-users on EPIC systems - Develop educational materials to support training programs - Assess training needs and tailor programs accordingly - Collaborate with stakeholders to design and deliver effective training programs - Provide ongoing support to end-...

Posted 2 weeks ago

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Helpdesk Analyst 3rd Shift Intellibee Inc

2.0 - 6.0 years

0 Lacs

rajasthan

On-site

As a Helpdesk Analyst working the 3rd Shift, your primary responsibility will be to provide advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities located in RTP, NC, United States. Your role will involve offering technical assistance to clinical and administrative staff to ensure timely and accurate resolution of IT issues, thereby enhancing system reliability and end-user satisfaction. You will be an integral part of the centralized IT Helpdesk team, where you will play a crucial role in promptly resolving both Epic and non-Epic related issues. Your contributions will be vital...

Posted 2 months ago

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EHR Helpdesk Analyst Intellibee Inc

2.0 - 6.0 years

0 Lacs

rajasthan

On-site

The EHR Helpdesk Analyst role is responsible for delivering advanced technical support for the Epic electronic health record (EHR) system and associated clinical applications in 13 state-operated behavioral healthcare facilities. As an EHR Helpdesk Analyst, you will play a crucial part in providing technical assistance to clinical and administrative staff to ensure prompt and accurate resolution of IT issues. Your primary goal will be to enhance system reliability and end-user satisfaction. You will be an essential member of the centralized IT Helpdesk team, focused on offering timely and effective solutions for Epic and non-Epic related issues. Your contributions will significantly impact t...

Posted 2 months ago

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Helpdesk Analyst 2nd Shift Intellibee Inc

2.0 - 6.0 years

0 Lacs

rajasthan

On-site

The Helpdesk Analyst 2nd Shift position at RTP, US involves providing advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. As the EHR Helpdesk Analyst, your primary responsibility is to offer technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues to promote system reliability and end-user satisfaction. Working within the centralized IT Helpdesk, you will be responsible for promptly and effectively resolving Epic and non-Epic related issues to contribute to the stability and usability of the system, ultimately supporting hi...

Posted 3 months ago

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