About EPIC At EPIC , we don’t just manage businesses—we empower visionaries to scale with heart, innovation, and excellence. From tech infrastructure and digital operations to bold creative content, we’re the digital backbone behind today’s most impactful thought leaders—coaches, authors, consultants, and educators. We're not your typical agency. We act as the COO of digital ecosystems , allowing clients to stay in their genius zone while we flawlessly manage the rest. Think Bigger. Go With EPIC. Role Overview The Business Manager at EPIC plays a pivotal role in driving operational excellence, client satisfaction, and scalable growth. This person is the bridge between visionary strategy and daily execution , ensuring that both internal teams and client projects stay on track, aligned, and thriving. If you love building systems, streamlining operations, empowering teams, and making clients feel deeply supported—you’re our kind of leader. Key Responsibilities 🔹 Client & Project Management Serve as the primary point of contact for a set of high-value clients. Lead onboarding, timelines, delivery milestones, and feedback cycles. Ensure NPS 90+ standards by building strong, trust-driven relationships. Proactively manage scope, address concerns, and keep clients informed and delighted. 🔹 Team Coordination & Leadership Collaborate with design, tech, video, and operations teams to execute on deliverables. Lead internal sync-ups to track progress, identify blockers, and maintain momentum . Uphold a “ Play as a Pack ” culture by supporting cross-functional collaboration. 🔹 Business Operations & Growth Identify opportunities to improve workflows and client results using automation and process tools like Airtable, ClickUp, etc. Analyze performance reports to recommend upsells, retainer renewals, or added services. Support in documenting and implementing SOPs across service verticals. 🔹 Strategic Support Assist in creating client-specific roadmaps for scale, aligned with EPIC’s capabilities. Contribute to quarterly OKRs by tracking progress across key business goals. Support leadership in data-backed decision-making and quarterly reviews. What You Bring to the Table 3+ years of experience in online business management, project management, or operations (preferably agency-side or client-facing). Deep understanding of digital ecosystems—email systems, funnel flows, automation, and online platforms. Familiarity with Airtable, Google Workspace, Slack, project management tools, and CRM platforms (like GoHighLevel, Kajabi, ActiveCampaign). Excellent communication and stakeholder management skills. Detail-oriented mindset with the ability to zoom out for strategy and zoom in for execution . Strong ownership attitude and bias for action. Who You Are (EPIC Fit) Bold Thinker: You’re not afraid to suggest better ways to do things. Heart-Led Leader: You care deeply—about people, projects, and progress. System-Minded: You’re obsessed with simplifying chaos through structure. Collaborative by Nature: You believe great work happens in packs, not silos. Growth-Oriented: You love learning and evolving with every challenge. KPIs You’ll Own Client Retention & Satisfaction (NPS 90+) On-time Delivery (95% projects delivered early) SOP Completion & Adoption Team Task Coordination and Progress Tracking Revenue Expansion from Existing Clients Perks of Being EPIC Work with global thought leaders and mission-driven brands High-ownership, no-micromanagement culture Access to events, masterminds, and global communities A creative, heart-led team that celebrates wins and learns fast Ready to Join the EPIC Journey? We’re scaling fast—and we’re doing it with bold humanity. 📧 Send your resume and a short note on why you’re EPIC-ready to hr@gowithepic.com 📍Subject Line: Business Manager – EPIC Application
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. Responsibilities Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends Qualifications Bachelor's degree in Graphic Design or related field 2-4 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work
Company Description EPIC Business is a comprehensive online business ecosystem service provider dedicated to increasing the income and impact of coaches, speakers, and authors. We offer proven solutions custom-developed to grow businesses while maintaining integrity and alignment with their unique messages. Led by co-founders Himanshu Jakhar and Ajit Nawalkha, who each bring over two decades of experience in online marketing and management, our team is fueled by a passion for amplifying impactful messages. With a highly skilled and passionate team, EPIC Business ensures top-notch results for our clients. Role Description We are seeking a full-time Web User Interface Designer to join our team in Jaipur. The Web User Interface Designer will be responsible for creating visually appealing and user-friendly web interfaces. Day-to-day tasks include designing visual elements, ensuring responsive web design, improving user experience (UX), and collaborating with other team members to meet project goals. This role requires a strong eye for design and attention to detail to enhance the user experience on our platforms. Qualifications Proficiency in Visual Design and Web Design Experience in Responsive Web Design and User Experience (UX) Graphic Design skills Strong communication and collaboration abilities Ability to work on-site in Jaipur Relevant education or professional experience in design fields Portfolio demonstrating previous design work is a plus