179 Epabx Jobs - Page 7

JOB RESPONSIBILITIES Setting goals and developing plans for business and revenue growth Good Written and verbal Communication skills Researching, planning, and implementing new target market initiatives Having Experience in B2B segment and Product based industry Experience in Channel Sales Researching prospective accounts in target markets Pursuing leads and moving them through the sales cycle Developing quotes and proposals for prospective clients Setting goals for the business development team and developing strategies to meet those goals Attending conferences and industry events REQUIREMENTS A sales representative should have proven experience in business development or sales as it is a challenging role that requires business nous, marketing skills, and analytical ability. Candidates should have experience in conducting marketing research and creating actionable strategies while collaborating with teams responsible for marketing and product development. They should also have a track record of success in achieving sales targets.

Roles and Responsibilities Troubleshoot technical problems with CCTV systems using various tools and software.

Minimum of 2+ years of experience in B2B sales, preferably in IT hardware, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in IT Hardware, video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

Greet guests upon arrival, check-in, and provide necessary documentation. Manage guest requests and complaints efficiently. Handle incoming calls, respond to queries, and direct them to relevant departments. Maintain accurate records of guest interactions using EPABX system. Ensure smooth functioning of reception area by coordinating with other departments. Strong communication skills for effective guest handling and relations. Proficiency in telephone handling, including making outgoing calls and taking messages. Ability to work independently with minimal supervision while maintaining high levels of customer satisfaction.

Key Responsibilities : - Creating development plans and forecasting sales targets and growth projections - Identifying market opportunities through meetings, networking and other channels - Meeting existing and potential clients and building positive relationships - Data handling and data processing - Business Commitment - Team handling and Team motivation - Business ideas and Company growth - Team engagement and Output extraction Qualification : - BE & MBA or Minimum 5 years experience in sales or telesales - A drive to seek new business - Excellent telephone skills - Strong verbal and written communication - Strong organizational skills - Ability to write reports. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Role & responsibilities Greet and welcome visitors with a warm and positive attitude and direct them to the concerned person. Answer and direct calls, emails, and inquiries efficiently. Oversee front-desk operations. Manage office supplies inventory and ensure timely procurement. Assist in organizing events, meetings, and employee engagement activities. Support administrative tasks such as filing, data entry, and document management Collaborate with other departments for smooth office operations Skills required: Good communication and interpersonal skills Proficiency in MS Office (Word, Excel, Outlook, Teams) Strong multitasking and organizational abilities Ability to handle sensitive information with confidentiality

Job Title Executive - Front Office Job Description Summary Handling the Visitors and Telephone calls. Coordinating for FM services for interviews, meetings and common areas. Operate the EPABX system. Major Responsibilities: Handling the Visitors and Telephone calls. Coordinating for FM services for interviews, meetings and common areas. Operate the EPABX system. To liaise with contractor for any malfunctions detected in EPABX and the system software. To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM. To continuously update the employees list of telephone numbers and addresses at site. To assist FM in organizing VIP visits and important client meetings as instructed. To coordinate in getting the visiting cards of the employees printed as per schedule . To assist the AFM in data entry and Vendor bill verification work. To assist in mail management Car/hotel bookings for the Staff. Co ordinate with the Security Team for all enable/deactivate the access badges To promptly notify help desk/FM about issue observed if any. To promptly inform the Help desk/FM about any office equipment if observed having any problem. Liaison with telecommunication agencies as and when required or instructed by FM. Implementing all CW procedures as directed by FM at site. Assist FM in implementing the EHS standards at site. Maintaining Inter-Departmental contact according to communication guidelines issued by FM. Qualification Graduate Work Experience Minimum Experience - 2 Years in the same profile with corporate Compensation : Commensurate with market INCO: Cushman Wakefield

Responsibilities Install, configure, and manage software, hardware, and printers. Monitor performance and maintain systems according to requirements. Manage data backup and CCTV surveillance systems. Upgrade systems with new releases and models. Follow up with service providers (EPABX, Firewall (Sophos), Cisco WAN Router, Lenovo Care, Printer service, etc.) to ensure their IT systems are fully functional after troubleshooting. Continuously monitor internet and PRI connections, and liaise with the ISP through phone, email, or chat until issues are resolved. Follow up on bills and renewals for services (Rediff Mail and Domain, Google Domains, EPABX AMC, SOPHOS Firewall and VPN Multiuser License, AutoCAD Annual Renewal, Biometrics Cosec, Adobe Photoshop, Printer Service Providers, ESET Antivirus, etc.). Continuously monitor IT assets and consumables, identify computers in need of replacement, and work with regional sales managers and HODs to take necessary actions. Follow up on returned laptops, damage reports, warranty claims, and insurance claims. Draft approvals, payment requests, ask for quotations, raise PRs, and follow up with the procurement team. Regularly check the status of working and non-working cameras, fix and add CCTV cameras, set up NVRs, work with HR and management, and download recordings.

Front Office Executive Integrated Facilities Management Work Dynamics, Aquila Hyderabad, India What this job involves: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conference /meeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup, tested and in case of problems, liaise with the right UBS regional /global parties to resolve issues and offer alternatives to clients. Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Providing inputs to the queries raised by UBS Raising requisitions e.g. GPN creation and other requirements / Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like you? To apply, you need to be: Knowledgeable and experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through? Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!

Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

Job Summary: We are seeking a skilled and dedicated Hardware & Networking Engineer to manage, maintain, and troubleshoot the hospitals IT infrastructure. This includes ensuring uninterrupted functioning of computer systems, networks, servers, printers, biometric devices, and CCTV systems critical for daily hospital operations. Key Responsibilities: Hardware Maintenance: Install, configure, and maintain desktops, laptops, printers, and scanners. Diagnose and repair hardware faults, perform routine preventive maintenance. Maintain IT asset inventory and coordinate for replacements/upgrades. Networking: Manage LAN, Wi-Fi, routers, switches, and firewalls across hospital departments. Ensure stable internet and intranet connectivity for clinical and administrative functions. Troubleshoot network issues including IP conflicts, cable faults, and access point problems. Software & Systems: Install and update OS, antivirus, and hospital-specific software (e.g., HMS). Ensure data backup systems and antivirus protection are functional and up to date. Support EMR/HMIS software users with login, functionality, and printing issues. Support & Coordination: Respond to technical queries raised by hospital staff on-site or remotely. Coordinate with external vendors for AMC services or when external support is required. Provide IT support during audits, NABH inspections, and equipment upgrades. Surveillance & Security Systems: Monitor and maintain CCTV, biometric attendance, and access control systems. Troubleshoot and replace surveillance equipment when needed. Documentation & Compliance: Maintain documentation of repairs, system logs, and user issues. Ensure IT policies are followed in alignment with hospital protocols and patient data privacy. Qualifications & Skills: Diploma/Degree in Computer Hardware, Networking, IT, or related field. 2+ years of experience in hardware & networking (preferably in healthcare/hospital setup). Good knowledge of LAN/WAN, IP addressing, and Windows OS. Basic knowledge of servers, HMS/EMR systems, and cloud backups preferred. Problem-solving ability, strong communication skills, and attention to detail. Ability to handle emergency breakdowns and provide support beyond duty hours if required.

Work Location: Borivali West Timing : 9.30 AM to 6:00 PM Working Days: Mon to Sat (All Saturdays Half Day) Roles & Responsibilities: Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested. Manage the Office log of guest visit and Attendance register. Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup. Maintain the reception area, keeping it clean and free of clutter. Maintenance of Cleanliness in Office by managing housekeeping personnel and Proper checking of Security arrangements and validation of same through CCTV and access control and will be managing Housekeeping Staff. Manage end to end travel plans pan India efficiently and cost-effectively airlines, trains, transport, and hotels. Negotiate on best rates through vendors every time there is a travel occurrence. Communicate with the person travelling regularly to keep them updated on logistics. Manage emergency changes/cancellations in a professional and calm manner. Assist walk in Candidates with applications, and material required. Handle filing and data entry as requested. Skills Required Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office Word, Excel and Outlook). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Graduation is Must

remote typeOn-site locationsPune, MH time typeFull time posted onPosted Today job requisition idREQ428136 Front Office Executive Work Dynamics What This Job Involves Responsibilities Key Operations delivery ? Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. ? Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. ? Assist in sending clients/visitors messages or faxes and self-check-in. ? Assisting with special needs for visitors with disabilities. ? Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. ? Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival ? Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. ? Ensure welcome PPT is updated & displayed for the client visits and all the equipments are in working condition ? Ensure all relevant communication is updated and displayed at all times, at the Front office, as per the guidelines given by SDL. ? Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. ? Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate to next level as necessary for rectification. Operates the front office computer system in order to assist front office attendants ? Provide assistance in general administrative activities and to Helpdesk as required. ? Ensure FOE handles all incoming and outgoing calls in professional & polite manner. o Co-ordinates with all departments to address the all the concerns/event management/flower arrangements to maintain Front Office functions properly. ? Ensure Accenture specific processes/manual is followed ? Manage/track amount collected for temporary badges. ? Ensure compliance of regulations/requirements of JLL management. ? Participate in Emergency Evacuation procedures including crisis management and business continuity. ? Develop the necessary policies and procedures required for all functions within the scope of Front Office. ? Responsible for ensuring availability of safety and Accenture directory signage. ? Preparation of all required reports/participation in internal/external audits. ? Ensure training of front office /GRE staff as per relevant training calendars ? To discuss all matters that needed to follow up with the next shift front office executive approving and managing the roster ? Govern overall performance of Front office executive & Guest relation executive as per defined roles & responsibilities. Sound like you? To apply you need to be: 1.Must be graduate from any industry. 2.Should have good experience in Hotel / Hospitality industry. 3. Should have good communication skill." Apply today Location On-site Pune, MH Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Overview: As a Front Desk Receptionist at Solino Home, you will be the first source of contact for our visitors. Your communication skills will be vital in creating a positive and welcoming atmosphere. Responsibilities: Maintaining and demonstrating a professional attitude in all interactions. Welcome and assist visitors, clients, and employees as they arrive at the front desk. Manage incoming calls, direct them to the appropriate individuals or departments, and provide necessary information. Assist customers with inquiries, provide information, and direct them to the appropriate person. Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients. Maintain office supplies and place orders when necessary, ensuring adequate stock levels. Provide administrative support to various teams, assisting with data entry, document preparation, and other tasks as needed. Collaborate with the facilities team to address any maintenance or repair needs within the office premises. Keep track of staff movements within the office, maintaining an updated employee directory. Manage the reception area and ensure it is clean, organized, and presentable always. Maintain accurate records of visitors, appointments, and other relevant information. Address minor issues or concerns, escalating to the appropriate person when necessary. Required Candidate profile: Minimum 1+ years of experience as a receptionist Having admin experience is a plus Strong communication and interpersonal skills. Proficiency in using office equipment such as phones, printers, and computers. Knowledge of Microsoft Office Suite (Word, Excel, Outlook) or similar software. Ability to handle a busy and dynamic work environment with a positive and professional attitude. Exceptional customer service skills, with the ability to handle various personalities and situations with tact and diplomacy.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

We’re looking for experienced and ambitious Business Development Managers to drive our ELV product portfolio across key regions. Mumbai | Delhi | Bangalore| East/Min5 Year Exp • Strong network with MEP Consultants, End Users & Government departments

Provide technical support & service solutions Repair and install computer systems, printers, and networking devices Install and maintain CCTV and intercom systems Must be proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, IF, COUNT, etc.) Required Candidate profile Experince 2 to 3 years in: Computer, Printer Hardware & Software, Networking, CCTV (IP Camera), Intercom systems

Roles & Responsibilities Receiving the guest Respond to queries and grievances Maintaining the proper Security management The incoming calls data should be followed in Call log book Receive letters, packages etc. and distribute them The Courier Outward and Courier Inward data should be maintained bilities Preferred candidate profile High School diploma; additional qualifications will be a plus Familiarity with office machines (e.g., fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation

Job Responsibilities: 1. Visitor/Guest/Patient Management: 2. Documentation and Compliance Management: 3. Billing, Invoice and Payment Management: Qualifications & Experience: Any Bachelors degree. Salary: 18k to 22k per month.

Roles and Responsibilities Manage front desk operations, including receptionist activities, telephone handling, and EPABX management. Handle guest check-in/check-out processes, provide exceptional customer service to clients and visitors. Assist with courier services, stationery management, office coordination, ticket booking (travel desk), hotel booking (travel agency). Perform administrative tasks such as data entry, filing documents accurately. Have idea regarding invoice Desired Candidate Profile 1-3 years of experience in a similar role or industry. B.Com degree from a recognized university. Proficiency in English language skills mandatory required; knowledge of Hindi & local language required. Can join immediately. Smart enough to handle the front desk independently if required.

We are seeking a professional and friendly Receptionist to be the first point of contact for our organization. The ideal candidate will have excellent communication and organizational skills, a positive attitude, and the ability to multitask in a fast-paced environment. The Receptionist will be responsible for greeting visitors, handling inquiries, and ensuring smooth day-to-day operations at the front desk. Key Responsibilities: Greet and welcome visitors with a friendly and professional demeanor. Answer and direct phone calls promptly and professionally. Manage front desk activities, including handling mail, deliveries, and correspondence. Schedule and coordinate appointments, meetings, and conference room bookings. Maintain office security by following safety procedures and controlling access. Assist with administrative tasks such as data entry, filing, and document management. Keep the reception area clean, organized, and presentable at all times. Provide basic information to clients and visitors about the company and its services. Support other departments with clerical tasks as needed. Requirements & Qualifications: Proven experience as a Receptionist, Front Desk Representative, or similar role. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and multitasking abilities. Professional appearance and attitude. Ability to handle stressful situations calmly and efficiently. Customer service-oriented with a problem-solving mindset Graduation, and additional certification in Office Administration is a plus.

Young lady having good communication , Interpersonal skill & pleasant personality, Profile includes –Front Desk Management, handling Domestic & International travel like ticketing ,Visa , Forex Norms, Coordination with travel Agent & Directors etc. Required Candidate profile Young lady having good communication , Interpersonal skill & pleasant personality, Profile includes –Front Desk Management, handling Domestic & International travel like ticketing ,Visa , Forex, etc.

We are seeking a proactive and technically skilled Maintenance Manager for our pharmaceutical finished-formulation manufacturing facility. The ideal candidate will possess comprehensive expertise in electrical, mechanical, and utility systems and demonstrate a hands-on approach to the maintenance, troubleshooting, and compliance of all plant machinery and infrastructure. The incumbent will lead a team to ensure uninterrupted, GMP-compliant operations, uphold regulatory standards, and foster a culture of discipline, safety, and continuous improvement. Role & responsibilities : 1. Oversee and maintain all electrical, mechanical, and utility systems including water treatment (RO, DM, PW, WFI, ETP), generators, chillers, air conditioners, AHUs, air compressors, boilers, transformers, electrical panels, ETP, and fire protection systems. 2. Lead repair and troubleshooting of pharmaceutical production machinery (tablet, capsule, dry syrup, oral liquid, external ointment, tube lines), ensuring minimal downtime and optimal performance. 3. Conduct and supervise mock drills for fire protection and ensure readiness of all safety systems. 4. Ensure preventive and breakdown maintenance schedules are rigorously followed for all equipment and utilities. 5. Maintain compliance with Drugs & Cosmetics Act, New Schedule M, WHO guidelines, and other regulatory standards for maintenance operations and documentation. 6. Guide the team in documentation practices related to maintenance activities, audits, and inspections. 7. Liaise with inspectors and regulatory authorities during facility inspections, ensuring all utility and maintenance aspects meet compliance requirements. 8. Utilize basic computer systems for maintenance records, scheduling, and reporting. 9. Foster a disciplined, compliant, and positive work environment, mentoring the maintenance team for high performance and flexibility. 10. Demonstrate a hands-on, solution-oriented approach, being available for extended hours as required. Preferred candidate profile 1. B.E. / M.E. (Electrical or Mechanical Engineering) or equivalent technical qualification will be preferred. 2. Minimum 15 years experience in the maintenance department of a manufacturing facility, with at least 5 years as Maintenance Manager in a pharmaceutical facility. 3. In-depth knowledge of electrical, mechanical, water treatment, HVAC, and utility systems relevant to pharmaceutical production. 4. Proven skill in repairing and troubleshooting pharma production machinery and associated equipment. 5. Strong team handling abilities, with a focus on compliance and operational excellence. 6. Excellent character, disciplined, and adaptable with a positive attitude. 6. Age ideally between 40-50 years. Good to have skills (not mandatory): Knowledge of PLC, MMI, and programming for automation systems. Experience in repairing electronic parts and cards. Good written and spoken English for effective communication and documentation. Willingness to reside on the factory campus. Ability to negotiate price quotations and source materials efficiently. Capacity to learn new repair and maintenance methods using online resources. Experience in facing regulatory inspections related to utilities and maintenance. Familiarity with maintenance documentation as per regulatory standards (Drugs & Cosmetics Act, New Schedule M, WHO, MHRA, PIC/S). Knowledge of EPABX, intercoms, CCTV, access control, networking, and wiring. Ideal Candidate Profile: A disciplined, positive, and flexible leader who prioritizes work, maintains high compliance standards, and motivates the team with a cheerful and adaptable approach. The ideal candidate is proactive, solution-oriented, and ready to work extended hours to ensure the facilitys operational excellence and regulatory compliance.

Role & responsibilities: To handle Front Office as a Receptionist To handle and efficiently manage incoming and outgoing calls and correspondence. Responding the telephonic call and carry out the conversations politely and timely manner. Greeting and assisting visitors and Guests To work with HR and Accounts to assist in day today Admin Works whenever required Maintaining of Stock Registers (First aid, Stationery, etc.) Key Skills: Well-groomed and a pleasant personality is must Good command on English both in written and spoken. Energetic and Enthusiastic about learning and executing tasks efficiently Should possess good interpersonal skills and telephone etiquette Good knowledge of Computer software like MS office, internet & emails etc. Should have knowledge of EPABX; if not, training will be provided

AECOM is seeking a Senior Human Factors Engineer to join our growing global Rail Systems and Human Factors team. Based in India, you will play a strategic role in delivering complex, global, safety-critical transportation programs. This is a high-impact role that requires knowledge of rail standards (e.g. EN 50126, RIS-7100, RSSB guidance), strong systems integration expertise, and a deep commitment to user-centred design, safety assurance, and regulatory compliance. You will collaborate with clients, multi-disciplinary engineering teams, and safety specialists to embed Human Factors principles throughout the system lifecycle. You will also provide leadership in technical delivery, mentor junior staff, and support continuous improvement in AECOMs Human Factors capabilities. Key Responsibilities Strategic & Technical Leadership Lead the planning, execution, and integration of Human Factors activities across the full system lifecycle, from concept through to operation and maintenance. Establish HF design philosophies and strategies aligned with project and regulatory requirements. Act as technical lead on key rail and infrastructure projects, ensuring alignment with HF integration strategies and applicable standards (e.g. EN 50126, ISO 9241, RIS-7100, RSSB guidance). Experience producing Human Factors Integration Plans, Human Factors Issue Logs and Human Factors Assessment Report and experience of conducting assessments such as Hierarchal Task Analysis. Execute HF design development activities, including design reviews, mock-ups, simulators, and structured user feedback studies. Lead certification planning and develop compliance strategies for HF-related system elements. Provide expert input into RAMS (Reliability, Availability, Maintainability, and Safety) assurance activities. Translate regulatory and system requirements into clear, verifiable HF design and usability criteria. Conduct and review task analyses, HMI design assessments, usability testing, cognitive workload studies, and error management strategies. Develop, review, and approve certification-related documentation (e.g., Issue Papers, Equivalent Levels of Safety, Test Plans, Design Reports). Oversee planning and execution of HF-related test campaigns, including fabrication, witnessing, and compliance evidence. Interface with certification bodies and regulatory stakeholders to demonstrate compliance and resolve design queries. Drive human-centred design within multidisciplinary teams, ensuring HF is embedded in technical decisions and design trade-offs. Project and Team Management Contribute to project proposals, technical scoping, and estimation of HF effort and cost. Ensure timely and high-quality delivery of HF work packages, aligned with programme constraints and project milestones. Review and sign off technical documentation, HF reports, and deliverables to ensure accuracy and compliance. Mentor junior engineers and support performance development through project delivery and structured feedback. Industry Engagement & Knowledge Development Maintain strong working knowledge of UK and international Human Factors and rail standards, including regulatory frameworks such as CSM-RA and ORR. Represent AECOM in client meetings, industry working groups, and technical committees. Support the development and continuous improvement of HF methodologies, tools, and guidance within AECOM. Identify innovation opportunities and contribute to thought leadership, technical training, and capability building across the Human Factors discipline. Qualifications Essential Qualifications and Experience Masters degree (MSc) in Human Factors, Ergonomics, or a closely related discipline A minimum of 1015 years professional experience in Human Factors, including at least 5 years in the rail or other regulated, safety-critical environments Significant experience applying Human Factors principles to UK and international rail programmes, with expert understanding of relevant standards (e.g., EN 50126, RIS-7100, RSSB guidance) Proven technical leadership in the delivery of HF activities, including HMI design, task and workload analysis, error management, human-system integration, and user-centred design Strong capability in interpreting and developing engineering specifications and HF compliance documentation Highly effective communication skills (written and verbal), with the ability to engage technical and non-technical stakeholders, present to clients, and influence outcomes across disciplines Proficiency in English Proficiency in Microsoft Office and HF-related tools Preferred Qualifications Holds or working towards Chartered status or equivalent Experience in regulatory or consultancy environments (e.g., ORR, RSSB, RAIB) UK Rail experience Involvement in industry standards groups or technical committees Our ideal candidate will demonstrate: Initiative and self-motivation, with the ability to work independently and take ownership of complex tasks A relationship builder who can engage confidently and professionally with colleagues, clients, and stakeholders at all levels Team focused, with a collaborative approach to delivering shared goals across disciplines and geographies Clear and consistent communicator, able to convey technical ideas and project needs effectively in both verbal and written formats Sound judgement and practical decision-making, with the ability to evaluate information quickly, identify key issues, and offer robust solutions Commitment to quality and attention to detail, ensuring work meets high standards of accuracy and compliance A supportive mentor and role model, who contributes to team development and fosters a positive working environment Professional integrity, aligned with AECOMs values of inclusion, accountability, and delivering excellence With infrastructure investment accelerating worldwide, our services are in great demand, and theres never been a better time to be at AECOM! Join us, and youll get all the benefits of being a part of a global, publicly traded firm access to industry-leading technology and thinking and transformational work with big impact and work flexibility.