Senior Designer - M&E Crayside Consulting India

6.0 - 10.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are an experienced Senior Designer sought to join the MEP team. Your primary responsibility will be to create precise electrical CAD layouts and BIM-ready documentation for projects in the UK and Europe. Collaboration with engineers in India and the UK is a key aspect of this role. You will be expected to draft CAD layouts and Revit models for various components such as lighting, cable trays, power systems, earthing, LPS, and ELV systems with minimal design input. Additionally, you will prepare schematic wiring diagrams and circuit schedules, utilizing AutoCAD and Revit for 2D/3D design deliverables. It is crucial to maintain drawing and model standards in accordance with UK project requirements and liaise with engineers and other disciplines for clash detection and design consistency. Supporting the development of standard templates and libraries for CAD/Revit MEP is also part of your responsibilities. The ideal candidate should possess an ITI or Diploma/BE in Electrical Engineering, along with at least 5 years of drafting experience in MEP design consulting or architectural firms. Proficiency in AutoCAD (latest version) and a working knowledge of Revit are essential. A strong understanding of electrical systems fundamentals and UK/IS standards is required. Excellent communication and coordination skills are necessary for effective teamwork in multidisciplinary projects. Familiarity with electrical design software like Relux, Dialux EVO, Amtech, and EOM is preferred. Candidates from Gujarat or those open to relocating will be given preference.,

Posted 2 days ago

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Infra Tech Support Practitioner Accenture services Pvt Ltd

5.0 - 7.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve troubleshooting issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will engage in both remote and onsite support, addressing hardware and software challenges while implementing technology solutions at the operating system level. Your role will be crucial in maintaining the integrity and performance of the systems you oversee, ensuring that they meet operational standards and user needs effectively. Roles & Responsibilities: - Genesys Pure cloud solutions and Oracle SBC development, Configuration, and support Responsible for handling day-to-day contact center operations, requirements, and issues Provide L3 / L4 support for operational activities including basic troubleshooting of associated services on cloud on AWS platform Professional & Technical Skills: - Sound technical knowledge and hands-on experience on Genesys Cloud Implementation and maintenance of the Genesys Cloud solutions. Ability to solve complex technical issues within the Contact Center technology environment Thorough knowledge and well versed with Genesys Cloud application. Extensive experience in resolving contact center related issues. Knowledge of IVR, routing and reporting concepts including monitoring tools Implementation and solution design experience to create new setup and installation of CTI interfaces and integrations Management and troubleshooting of complex client contact center environments Implement the changes/network as applicable, test the changes and handover to customer. Expertise on ITIL processes and project management. Hands-on experience on Genesys Pure cloud solutions development, Configuration and support and AWS cloud platform knowledge is preferred. Candidate is expected to work with their internal telecom, infra groups the support Genesys Cloud and Oracle implementation. Genesys Pure cloud WEBRTC with SIP flows Hands on PureCloud Technology suite applications. Hands-on experience on developing flows using Genesys Architect Hands on in Architect Scripting using JavaScript and SDKS Hands on in Web Services Integration (3rd party) Hands on in Custom Reports (Rest API). Hands-on experience on Configuration setup like IVR, Interaction Routing, WFM, Dialer and Scripter. Hands on experience Oracle SBCs, ECB, EOM and SDM deployment, Header manipulation, SIP, ISDN, Analog trunks call routing configuration, Session agent configuration. Require strong Analytics/troubleshooting skills and ability find issues by reading logs SIP, ISDN and platform logs Additional Information: - The candidate should have minimum 5 years of experience in Genesys Contact Center - This position is based at our Bengaluru office. - A 15 years full time education is required. Show more Show less

Posted 6 days ago

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