1.0 - 5.0 years

0 Lacs

maharashtra

On-site

The Tier 1 Hosting Analyst at Merkle is responsible for partnering with the business to utilize technology effectively for customers and employees. With a background in Helpdesk support and a strong willingness to learn new Enterprise-class technologies, you will receive on-the-job training. Your role will involve monitoring and addressing high-severity incidents and requests, adhering to SLA/OLA requirements, and escalating issues as per defined procedures. You will also be responsible for supporting Windows and Linux server environments, provisioning/decommissioning servers, processing access requests through Active Directory and Okta, and providing application support for Enterprise share...

Posted 1 month ago

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