10 Enterprise Voice Jobs

Job Summary Caterpillar is seeking an Amazon Connect Administrator ( IT Analyst Technical Infrastructure ) join Applications Development & Intelligence Automation -CAT IT Division. We are seeking a purposeful professional to support Amazon Connect, enterprise voice services and provide project management expertise. This role combines deep technical expertise with strategic project leadership to deliver measurable business outcomes, enhancing customer experience, reducing operational costs, and accelerating transformation. The preference for this role is to be based out of Bangalore Caterpillar PSN What you will do Amazon Connect Designing and optimizing Amazon Connect environments to improve...

About The Role Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills Video Conferencing Infrastructure Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Roles & Responsibilities: Remote Videoconferencing Devices (Microsoft Teams Rooms). Deploy, configure, and maintain MTR and...

As an END user support at Birlasoft, your role involves resolving technical issues and requests onsite that remote functions are unable to address. You represent the Technology team in onsite incident, problem management, projects, and software delivery. Building relationships with international support teams, consulting with local business and senior leadership, and driving local optimization efforts are key aspects of your responsibilities. **Key Responsibilities:** - Analyze and resolve information system issues related to the desktop computing environment, network applications, production applications, and hardware. - Build and deploy Windows, Mac, or other hardware for new joiner laptop...

As the Head of End-user Support at Maersk, your primary responsibility is to ensure a world-class support experience across 624 branch offices, +500 warehouses, and provide exceptional support for Remote Workers in a post-COVID Remote First world. Your role involves transforming on-site support capabilities to enhance end-user productivity and position it as a differentiator for Maersk to attract top talent. Additionally, you will play a crucial role in driving product adoption, collecting feedback, and implementing continuous improvements. **Key Responsibilities:** - Manage over 200 employees in 88 countries. - Deliver top-tier support for more than 80,000 employees globally. - Collaborate ...

Role: AV Event Technician Location: Gurgaon, India (On-site) Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week across 3 shift patterns on rota Shifts: 8am-5pm; 9am-6pm & 11am-8pm Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences, We now have a new opportunity for proven audio visual technicians to join our high-pr...

Key Responsibilities Assist the Project Manager and Product Management Team in planning and delivering the global mobile service initiative, ensuring tasks are completed on time and within scope Research and evaluate mobile solutions other comparable offerings, providing insights and recommendations to support product selection and strategic decision-making Coordinate end-to-end onboarding processes for selected vendors, including due diligence checks, documentation management, and compliance with internal policies and procedures Support the drafting, negotiation, and revision of contracts with suppliers, resellers, and channel partners, ensuring clarity of deliverables, responsibilities, an...

Minimum of 7-11 years of progressive experience in managing and supporting Microsoft Teams environments. Significant hands-on experience in deploying, configuring, and managing Microsoft Teams Enterprise Voice, including Direct Routing or Microsoft Calling Plans. Deep understanding of VoIP protocols (SIP, RTP), codecs, and voice quality of service (QoS). Solid understanding of Session Border Controllers (SBCs) for Direct Routing (if applicable). Proficiency in managing Microsoft Teams policies for messaging, meetings, calling, and apps Experience with Microsoft Teams Rooms (MTR) devices and their management. Solid understanding of Microsoft 365 administration and related services (Azure AD, ...

NTT DATA is seeking a Business Consulting- Mobile Telephony Project Analyst to join the team in Pune, Maharashtra (IN-MH), India. As a Project Analyst, you will be responsible for supporting the Project Manager and Product Management Team in planning and delivering the global mobile service initiative. Your key responsibilities will include researching and evaluating mobile solutions, coordinating vendor onboarding processes, supporting contract negotiations, maintaining project documentation, managing project risks, creating detailed project plans, and serving as a primary point of contact for stakeholders. To be successful in this role, you should have proven experience in a project analys...

Job Summary: We are looking for an experienced and dynamic Practice UCC Architect to lead and grow our Unified Communications & Contact Center (UC&C) solution offerings under the Digital Workplace Practice . The ideal candidate brings strong technical expertise in platforms such as Microsoft Teams, Cisco, Zoom , and Contact Center technologies including Genesys, NICE, Five9, Avaya , etc. The role demands a proven track record in solution development, pre-sales support, go-to-market (GTM) strategy, partner ecosystem development, and large-scale implementations. Key Responsibilities: Practice Leadership & Strategy: Define and lead the overall strategy for Unified Communications and Contact Cen...

Dear Candidate, We are hiring for MS Teams Administrator role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: PRIMARY RESPONSIBILITIES: Experience on Teams Enterprise Voice and VOIP experience is must. Experience in Teams with Enterprise Voice, gateways, trunks, voice resiliency and Voice Routing. Experience on AudioCodes Gateways. Experience on Teams Direct Routing. Experience on Teams Audio Conferencing. Experience on AudioCodes/Downstream SBCs Upgrading, configuring, and migr...