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9.0 - 14.0 years

0 - 3 Lacs

Bengaluru

Remote

Naukri logo

Role & responsibilities Position Overview We are seeking experienced Business Analysts to help transform Professional Services operations. This team will support strategic documentation and process mapping efforts that will guide future-state road mapping across three key functions: Sales, Consulting Delivery, and Fulfillment . The ideal candidates will bring strong analytical capabilities, proficiency with tools such as Lucid chart or equivalent, and a passion for driving operational excellence. Key Responsibilities Collaborate with cross-functional stakeholders across Sales, Delivery, and Fulfillment functions to document current processes and identify areas for improvement. Map and analyze business processes across Lead-to-Cash , Order-to-Cash , Hire-to-Retire , and Onboarding value streams. Create clear, comprehensive, and visually effective process documentation using Lucid chart or similar tools. Support the development of future-state process flows to enable digital transformation and operational scalability. Work with internal and external-facing teams (500+ internal employees, 5,500+ contractors) to understand needs and capture pain points. Coordinate across global teams (India, Brazil, and U.S.) to ensure documentation efforts are aligned and time-zone compatible. Provide inputs to the broader change management and transformation planning initiatives. Qualifications 5+ years of experience as a Business Analyst, preferably in a technology or professional services environment. Strong process mapping and documentation skills; experience with Lucid chart, Visio, or similar tools required. Familiarity with enterprise systems such as NetSuite, Salesforce, Hi Bob , or similar platforms. Experience documenting and analyzing end-to-end business processes, especially in scaling environments. Excellent communication and collaboration skills across distributed global teams. Ability to work independently in a fast-paced, ambiguous environment. Preferred Qualifications Experience supporting large-scale business transformation or ERP/CRM implementation projects. Prior exposure to professional services delivery models or managed services organizations. Knowledge of SaaS business models and metrics. Preferred candidate profile

Posted 1 week ago

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2 - 7 years

5 - 15 Lacs

Bengaluru

Work from Office

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Job description and other details 1. Location & Work Mode The candidate must be based in Bangalore and willing to work in a hybrid mode (partial work-from-office). Fully remote (WFH-only) candidates will not be considered . 2. Required Experience & Expertise Experience: 2 to 5 years in AI/ML development, with a focus on Generative AI & AI-driven system modernization . Candidates must have hands-on experience in Enterprise Systems and AI-related projects (POCs or production-level AI implementations) . Experience with AI-powered tools for SDLC modernization, code migration, and enterprise AI adoption is a plus. 3. Key Technical Skills Candidates should possess the following skills: A. AI/ML Expertise Strong Python programming skills Hands-on experience with GenAI models, LLMs/SLMs (real-world projects preferred) Proficiency in Machine Learning & Deep Learning frameworks (e.g., PyTorch, TensorFlow, Hugging Face) Understanding of MLOps pipelines and AI model deployment B. System Modernization & Enterprise Tech Stack Basic to intermediate knowledge of : Java, Spring, React, Kotlin, and Groovy PL/SQL (for modernization projects) Experience or willingness to work on AI-driven migration projects (e.g., PL/SQL to Emery, JS to Groovy DSL ) Strong understanding of AI-assisted code refactoring and testing frameworks C. AI Integration in Enterprise Systems Ability to integrate AI models into enterprise workflows & applications Experience with API development & AI model integration Familiarity with Git, CI/CD pipelines, and DevOps tools 4. Preferred Qualifications Minimum of 2 successful AI/ML POCs or production deployments . Prior experience in AI-assisted coding, AI-powered automation, AI-based DevOps. Strong problem-solving skills and ability to work in collaborative environments . Good communication skills , as candidates will be involved in training and supporting internal teams. Location: AMR Tech Park 3B, No. 23 & 24, IndiQube Building, 1st Floor, Hongasandra Village, Begur Hobli, Hosur Road. Bengaluru – 560068

Posted 2 months ago

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