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8.0 - 13.0 years
50 - 55 Lacs
gurugram
Work from Office
Product Strategy & Vision: Develop and communicate a compelling product vision and strategy for Sprinklrs CCaaS offerings, aligned with the companys overall goals and market needs. Market Analysis: Conduct thorough market research and competitive analysis to identify trends, opportunities, and threats in the CCaaS landscape. Roadmap Development: Create and maintain a comprehensive product roadmap, prioritizing features and enhancements based on market demand and strategic objectives. Stakeholder Collaboration: Collaborate closely with engineering, sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies. Customer Engagement: Engage with customers to gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences. Innovation & Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements. Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth. Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform strategic decision-making. Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets.
Posted 1 week ago
2.0 - 6.0 years
10 - 14 Lacs
gurugram, bengaluru
Work from Office
Conduct security assessments, including threat modeling, design reviews, and vulnerability scans for applications built on Java, React, Kubernetes, MongoDB, Elasticsearch, and Kafka. Perform penetration testing and vulnerability assessments on APIs, web applications, and mobile apps, addressing OWASP Top 10 and other common risks Ensure compliance with security standards such as OWASP, NIST, ISO 27001, SOC 2, PCI-DSS, and GDPR by implementing and validating controls. Assist in developing secure coding guidelines and provide security training to developers. Stay informed on emerging threats, including those related to AI/ML features in Sprinklr AI+, and recommend proactive mitigation strategies. Required Skills (Must have) Performing Pen Testing on web and mobile applications. Proficiency in threat modeling, vulnerability management, and secure design principles. Strong understanding of web, API, and mobile app security, including OWASP Top 10 vulnerabilities. Experience with Sprinklr s tech stack: Java, JavaScript/React, Kubernetes, and cloud platforms (AWS, Azure, GCP). Familiarity with DevSecOps practices and tools like Burp Suite, OWASP ZAP, or similar for security testing. Ability to communicate security risks effectively to technical and non-technical stakeholders. Strong problem-solving skills and a proactive approach to identifying risks.
Posted 1 week ago
6.0 - 11.0 years
25 - 30 Lacs
gurugram
Work from Office
Conduct manual and automated accessibility testing on web/mobile applications using tools such as Axe, Lighthouse, NVDA, VoiceOver, JAWS, TalkBack, and others. Validate conformance against WCAG 2.1/2.2, Section 508, European Accessibility Act, and other relevant standards. Partner with designers, developers, and product managers to identify accessibility issues early and advocate for inclusive design. Document accessibility bugs clearly with reproducible steps, severity levels, and remediation recommendations. Participate in VPAT and Accessibility Conformance Report (ACR) preparation for enterprise and public- sector clients. Drive accessibility awareness through training, reviews, and process improvements across the engineering team. Assist in integrating accessibility checks into the CI/CD pipeline and test automation suite. Stay updated on evolving accessibility regulations, assistive technologies, and emerging trends.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
noida
Work from Office
Not Applicable Specialism SAP & Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. & Summary As a Manager , youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to Responsibilities Minimum 2 endtoend implementations Singlehanded configuration of the solution Lead /contributed to the workshops Understand the integration of with EC Mandatory skill sets EC Preferred skill sets EC Years of experience required 8 yrs+ Education qualification BE / B.Tech / MBA / MCA / M.Tech / CA / ICWA Education Degrees/Field of Study required Chartered Accountant Diploma, Bachelor of Engineering, Master of Business Administration, Master of Engineering, Bachelor of Technology Degrees/Field of Study preferred Required Skills SAP Employee Central Timeoff Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more} Travel Requirements Available for Work Visa Sponsorship
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
gurugram
Work from Office
Not Applicable Specialism SAP Management Level Senior Associate & Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC & Summary As an Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to Responsibilities Minimum 2 endtoend implementations Singlehanded configuration of the solution Lead /contributed to the workshops Understand the integration of with EC Mandatory skill sets PMGM Preferred skill sets PMGM Years of experience required 6 yrs+ Education qualification BE / B.Tech / MBA / MCA / M.Tech / CA / ICWA Education Degrees/Field of Study required Chartered Accountant Diploma, Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills PMO Design Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} No
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
gurugram, bengaluru
Work from Office
Job Description As a Social Media Analyst, you will : Understand and relate to brands and their social presence. Monitor and moderate social channels of clients Identify/escalate consumer service concerns, brand response worthy content, sensitive/inappropriate content. Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc. Formulate responses for user engagement that adhering to the social tone and language of the brand. Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand. Conduct extensive research to build the client s social audience profile database and identify audience that matter to the brand. Discretion to identify threats and opportunities in user generated content. Work on Creating and Implementing Advocacy Programs for Brands. Work in Tracking and Engaging with Influencers/advocates for brands. Monitor the activities of main competitors in social media. Analyse trends and generate reports of client s social activities and engagement. Analysing social media insights to guide future social media campaigns. Building reporting frameworks to evaluate return on investment on the various platforms. Be passionately in tune with the latest social media trends, online behaviour and how to leverage them for business advantage. Identify opportunities and develop plans for implementing scalable social media programs to generate maximum outcome. Required Skills: Previous experience working as a Social Media Analyst a similar role or alternatively a background in social media ideally from a similar industry Prior work experience with popular social media management tools (Sprinklr, TweetDeck, HootSuite, Sprout Social, etc) High level of fluency in English - both written and verbal Well versed about social media channels (Facebook, Twitter, YouTube, Foursquare, Instagram and others) Must have experience in developing and inspiring people Has relevant client facing skills and expertise Understands how brands utilize social space Being up-to-date with the latest trends and developments in social media as a business Ability to analyze and interpret large volume of content, build valuable inferences and make informed decisions Ability to work in a highly challenging and dynamic environment while maintaining high standards of accuracy in terms of quality & quantity Good knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools such as docs, calendar and apps Why you should Join Sprinklr: We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and were not just saying that Forrester Wave said it for us! As such, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside Why Youll Love Sprinklr:
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
hyderabad
Work from Office
Sr. Software Engineer Job Summary: We are seeking a motivated and excellent full stack Sr. Software Engineer to join our engineering team in delivering innovative solutions while improving and maintaining the quality of our products. The engineer will be responsible for developing clean, scalable, and testable solutions primarily focusing on Node, React and PHP deployed in an AWS environment. Candidates should demonstrate proficiency in code quality, code delivery, documentation, and software development best practices. We value software craftsmanship and encourage innovative and pragmatic approaches to software development. Responsibilities: - Act as an active team member and role model in designing, developing scalable, high-performance software solutions and maintaining the same - Write clean, maintainable, and testable code in PHP, Node or Typescript, and React. - Work on projects that span multiple areas of the product, coordinating with architects and leading engineers to ensure cohesive and integrated solutions. - Independently define, design, and communicate work within and across all areas of ownership, effectively articulating technical solutions and strategies. - Actively participate in code and design reviews, providing mentorship and guidance to other team members to ensure high-quality deliverables. - Contribute to or lead initiatives for process improvement, enhancing team efficiency and effectiveness. - Keep up-to-date with the latest industry trends and technologies. - Be an exemplar in code quality, documentation, and software development best practices. - Write and maintain technical documentation. - Monitor and troubleshoot application performance and ensure issues are resolved in a timely and effective manner. - Participate actively in Agile/Scrum teams to ensure effective project execution. Requirements : - 5 to 10+ years of experience in software engineering. - Strong experience in software design, development, and architecture, particularly in AWS environments. - Strong experience working on Relational database and SQL - Expertise in Node, React, PHP and other relevant technologies - Expertise using docker containers, Kubernetes, CI/CD - Experience developing Rest and/or SOAP APIs - Experience mentoring engineers to produce elegant, maintainable code - Experience in implementing high-volume, high- performance real-time systems - Excellent communication skills, with the ability to work collaboratively with other departments and stakeholders. - Experience and passion for enterprise software development practices and patterns. - A self-starter with a passion for technology and innovation. - Strong experience with modern process best practices (Agile, Scrum, Kanban, etc.). - Openness to pragmatic approaches and willingness to challenge conventional best practices to achieve success. - Willingness to work in legacy PHP, Node, and React codebases as necessary
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
ahmedabad
Work from Office
We are looking for a proactive Product Owner to lead the growth and evolution of Navigatto product , our .NET-based SaaS product hosted on Azure. This role will bridge the gap between business, technology, and customers by managing product features, researching market opportunities, and supporting client onboarding. Key Responsibilities Own the product roadmap and prioritize features based on business value, customer needs, and technical feasibility. Collaborate with the development team to define user stories, acceptance criteria, and sprint goals. Conduct market and competitor research to identify new opportunities and industry trends. Work closely with stakeholders and clients to gather requirements and translate them into actionable product features. Oversee client onboarding, ensuring a smooth setup, training, and adoption process. Continuously track product performance, collect feedback, and suggest improvements. Ensure alignment between business goals and technical delivery. Requirements Proven experience as a Product Owner, Technical/Project manager, or similar role in SaaS or enterprise software. Strong understanding of Agile/Scrum methodologies. Technical familiarity with .NET technologies and Azure cloud ( Microsoft stack) Excellent communication, stakeholder management, and documentation skills. Strong analytical and research skills with a customer-first mindset. Experience in client onboarding, training, or customer success is a plus. Background in AI/ML, data-driven products, or digital platforms. Knowledge of API integrations, enterprise SaaS workflows, and B2B product lifecycles.
Posted 1 week ago
8.0 - 13.0 years
30 - 35 Lacs
hyderabad
Work from Office
":" Were looking for a Program Manager to lead a QuotesConfiguration Project transitioning from Salesforce CPQ to Revenue Cloud for atop-tier technology company. This initiative aims to utilize Salesforce RevenueCloud as much configurable as possible and customize to the need of the clientrequirements reusing the existing integration APIs and external systems. Whileexecuting the project, leverage generative AI for development acceleration. Responsibilities: Manage the full program lifecycle, including planning, execution, and delivery. Oversee cross-functional teams, ensuring alignment with project goals and timelines. Lead stakeholder communication, managing expectations and providing regular progress updates. Identify and mitigate project risks and issues. Drive strategic decisions and ensure the solution meets the clients business objectives. Manage program budget, resources, and scope effectively. Requirements Qualifications: Proven experience as a Program Manager for large-scale enterprise software implementation projects. Experience with Salesforce CPQ projects is a significant plus. Strong understanding of Agile methodologies Excellent leadership, communication, and problem-solving skills. Experience working with senior-level stakeholders. Ability to manage complex programs with multiple dependencies. Minimum experience of 8 years and at least 2 years of relevant experience ","Work_Experience":"8-10 Years","Job_Type":"Full time" , "Job_Opening_Name":"Program Manager" , "State":"Telangana" , "Country":"India" , "Zip_Code":"500001" , "id":"86180000008620421" , "Publish":true , "Date_Opened":"2025-09-02" , "Keep_on_Career_Site":false}]);
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
telangana
On-site
As an IT Consultant, you will play a crucial role in providing expert advice and support to businesses to help them utilize technology effectively in achieving their objectives. Your responsibilities will include analyzing current IT systems, identifying areas for enhancement, and implementing solutions to improve efficiency, security, and performance. You will be tasked with assessing clients" IT needs by evaluating their existing infrastructure, understanding their business requirements, and aligning them with future goals. It will be your responsibility to develop and recommend IT strategies that are in sync with the business objectives and implement them effectively. In this role, you will assist in the selection, installation, and configuration of hardware, software, and networks to ensure seamless system implementation. Moreover, you will be required to focus on security and compliance aspects to guarantee that IT systems are secure and compliant with industry regulations. Your role will also involve troubleshooting and providing technical support to resolve IT issues promptly and optimize system performance. Additionally, you will conduct training sessions for employees on new technologies and create user manuals for their reference. As an ideal candidate for this position, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field. You must possess proven experience in IT consulting, system analysis, or a similar role. Technical skills in networks, cloud computing, cybersecurity, databases, and enterprise software are essential. Strong problem-solving abilities, effective communication skills to convey technical concepts to non-technical users, and relevant certifications such as ITIL, PMP, CISSP, Microsoft, Cisco, or AWS would be advantageous. You may have the flexibility to work remotely or on-site based on client requirements, and there may be occasional travel involved to client locations.,
Posted 1 week ago
3.0 - 10.0 years
25 - 30 Lacs
gurugram
Work from Office
You will start with owning a small module, responsible forthe entire lifecycle of the product starting from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery. Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr. Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product Use product usage data to understand customer pain points and recommend possible solutions to the product team Work as a team to understand product adoption by various brands and establish standard practices to improve adoption Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
Posted 1 week ago
7.0 - 12.0 years
20 - 25 Lacs
gurugram
Work from Office
Technical Leadership Architect and implement advanced AI agent frameworks using LLMs ( e.g. GPT, Claude, open-weight models). Design end-to-end systems and solutions that integrate planning, memory, retrieval, and tool usage within AI agents. Lead model evaluation, prompt engineering, fine-tuning, and RLHF efforts where necessary. Collaborate with product and engineering teams to translate AI capabilities into platform features. Customer & Pre-Sales Engagement Partner with Sales, Product, and GTM to articulate AI strategy and solution architecture to enterprise clients. Participate in pre-sales meetings, technical deep-dives, and AI innovation workshops with C-level stakeholders. Translate customer needs into solution blueprints involving agents, LLMs, and AI workflows. Represent the company in conferences, webinars, and thought-leadership forums as an AI expert. Requirements: Must-Have PhD in Computer Science, Machine Learning, NLP, or related field. 7+ years of industry experience in AI/ML, with at least 2 years focused on LLMs and/or AI agents. Strong programming skills in Python and experience with frameworks such as LangChain, Transformers, Ray, or similar. Experience building production systems using LLMs (RAG, agentic workflows, orchestration, tool use, etc). Exceptional communication skills and a proven ability to present complex ideas to technical and non-technical audiences. Experience in client-facing roles or pre-sales technical advisory.
Posted 1 week ago
8.0 - 10.0 years
25 - 30 Lacs
gurugram
Work from Office
Product Strategy & Vision: Develop and communicate a compelling product vision and strategy for Sprinklrs CCaaS offerings, aligned with the companys overall goals and market needs. Market Analysis: Conduct thorough market research and competitive analysisto identify trends, opportunities, and threats in the CCaaS landscape. Roadmap Development: Create and maintain a comprehensive productroadmap, prioritizing features and enhancements based on market demand and strategic objectives. Stakeholder Collaboration: Collaborate closely with engineering,sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies. Customer Engagement: Engage with customersto gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences. Innovation & Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements. Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth. Performance Metrics: Define and track key performance indicators(KPIs) to measure product success and inform strategic decision-making. Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets What Makes You Qualified Education: Bachelors degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred. Experience: Minimum of 8 years of experience in product management OR management consulting focusing on Tech industry and strategy, with at least 5 yearsin a leadership role within the CCaaS or related industry. Leadership Skills: Proven track record of leading and developing high-performing product teams. Strategic Thinking: Ability to think strategically and translate market insightsinto actionable product strategies. Communication Skills: Excellent verbal andwritten communication skills, with the ability to effectively present to executive leadership and external stakeholders. Customer-Centric: Passion for understanding and solving customer problems,with a focus on delivering exceptional user experiences. Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Agile Methodology: Experience with Agile/Scrum development methodologies. Collaboration: Ability to work effectively in a cross-functional team environment and manage multiple stakeholders.
Posted 1 week ago
10.0 - 15.0 years
17 - 19 Lacs
mumbai, pune
Work from Office
Strategic Account Management. Lead country-level account management for assigned biopharma and biotech clients, including developing and executing comprehensive account plans to drive growth and retention. Business Development & Pipeline Growth. Identify and cultivate new accounts and regional prospects, progressing opportunities to achieve personal and regional sales targets. Channel Partner Engagement. Establish and manage relationships with channel partners in India, collaborating closely with Danaher operating companies to enhance market reach. Customer-Centric Solutions. Understand client pain points and deliver tailored solutions using IDBS offerings to solve complex business challenges. Brand Building & Market Strategy. Promote the IDBS brand in the region through strategic initiatives, industry events, and cross-functional collaboration to increase visibility and influence. Sales Execution & Compliance. Drive profitable and recurring revenue growth while ensuring adherence to ethical sales practices, compliance guidelines, and promotional regulations. Cross-Functional Collaboration & Reporting. Coordinate with internal teams and alliance partners for promotional efforts, maintain accurate reporting of sales activities, and contribute to strategic planning and execution. The essential requirements of the job include: 10+ years of sales experience , with a proven ability to navigate long sales cycles (12 18 months) and manage complex deals involving multiple stakeholders, including VP and C-level decision makers. Strong scientific background , ideally with experience in life sciences sales and a solid understanding of biopharma R&D, process development, and manufacturing. Proficiency in enterprise software or SaaS sales , with a track record of selling IT-enabled solutions and applying structured sales methodologies (Challenger Sale preferred). Exceptional commercial acumen , including negotiation, project management, and account planning skills to drive sound business decisions. Channel partner management experience , with demonstrated success in growing regional business through effective partner strategies. Adaptable and collaborative mindset , capable of working independently and within cross-functional regional and global teams in a fast-paced, evolving environment.
Posted 1 week ago
10.0 - 15.0 years
20 - 25 Lacs
mumbai, pune
Work from Office
Strategic Account Management. Lead country-level account management for assigned biopharma and biotech clients, including developing and executing comprehensive account plans to drive growth and retention. Business Development & Pipeline Growth. Identify and cultivate new accounts and regional prospects, progressing opportunities to achieve personal and regional sales targets. Channel Partner Engagement. Establish and manage relationships with channel partners in India, collaborating closely with Danaher operating companies to enhance market reach. Customer-Centric Solutions. Understand client pain points and deliver tailored solutions using IDBS offerings to solve complex business challenges. Brand Building & Market Strategy. Promote the IDBS brand in the region through strategic initiatives, industry events, and cross-functional collaboration to increase visibility and influence. Sales Execution & Compliance. Drive profitable and recurring revenue growth while ensuring adherence to ethical sales practices, compliance guidelines, and promotional regulations. Cross-Functional Collaboration & Reporting. Coordinate with internal teams and alliance partners for promotional efforts, maintain accurate reporting of sales activities, and contribute to strategic planning and execution. The essential requirements of the job include: 10+ years of sales experience , with a proven ability to navigate long sales cycles (12 18 months) and manage complex deals involving multiple stakeholders, including VP and C-level decision makers. Strong scientific background , ideally with experience in life sciences sales and a solid understanding of biopharma R&D, process development, and manufacturing. Proficiency in enterprise software or SaaS sales , with a track record of selling IT-enabled solutions and applying structured sales methodologies (Challenger Sale preferred). Exceptional commercial acumen , including negotiation, project management, and account planning skills to drive sound business decisions. Channel partner management experience , with demonstrated success in growing regional business through effective partner strategies. Adaptable and collaborative mindset , capable of working independently and within cross-functional regional and global teams in a fast-paced, evolving environment.
Posted 1 week ago
2.0 - 4.0 years
8 - 12 Lacs
chennai
Work from Office
Taking ownership to onboard the customer by understanding the requirement and provide world class solutions Share the best practices to customer Provide product training to customer and Coordinate with the customer on User Acceptance Training Taking ownership of customer issues reported and seeing problems through to Resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles Qualifications Requirements: Minimum of 2-4 years experience in the software/tech industry Experience in implementation of products like ServiceNow, Jira is must or working experience in
Posted 1 week ago
2.0 - 3.0 years
0 Lacs
hyderabad, bengaluru
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic eraYou re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Product Management Intern @Salesforce Location: Hyderabad/Bangalore Job Details Cracking CAT, getting into IIMs, going through the grind to complete PGP should have its rewards, rightHow about an exciting and fast paced start-up work culture, the pride of working for a highly respected brand, the ability to create the bleeding edge of the enterprise software technology, an opportunity to own and build a multi-billion dollar business as rewardsYou guessed it right! We are talking about a Product Management position at Salesforce. Salesforce is the fastest enterprise software company to hit a USD 10 billion revenue. We have been consistently rated as the most innovative company and the best place to work for by multiple rating agencies. With in Salesforce, industries team is slated to be the fastest growing cloud. The Salesforce applications and industries team is hiring top Product Management professionals to drive innovation & accelerate our growth. As a product manager, you must be a team-player who fosters our ohana culture, a leader who leads through influence, a dreamer who pushes the limits of technology, an artist that creates beautiful products, a doer that ships three releases in a year, an astute business man that delivers successful products to market and in short, you must be a rock-star. Roles & Responsibilities : Intern Responsibilities: Understand and analyze user needs. Analyze market trends, competitors, customer research, and product data to drive the overall success of the product. Help to define a product vision and strategy. Partner with designers to create an intuitive and beautiful user experience. Work with engineers to build proof of concept & design. Help evangelize product vision through presentations to stakeholders. Job Requirements First and foremost: Demonstrable experience in building enterprise SaaS products Passion for building products with enterprise scale Strong Product Management skills Ability to work in a team of other PMs who have dependencies on you and vice versa. Others would leverage much of what you work on with corresponding needs for their functionality. Everything else that matters: Bachelor s Degree in Engineering, Computer Science, or related disciplines or equivalent experience in technical roles Work Experience : 22-60 Months Plus your IIM PGP/MBA 2027 Graduate Agile methodology, and API experience Great sense of humor, and grace under pressure Salesforce, the Customer Success Platform and worlds #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes s World s Most Innovative Company five years in a row and one of Fortune s 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Posting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 1 week ago
2.0 - 3.0 years
0 Lacs
hyderabad, bengaluru
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Job Category Fixed Term & Temporary Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic eraYou re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Product Management Intern @Salesforce Location: Hyderabad/Bangalore Job Details Cracking CAT, getting into IIMs, going through the grind to complete PGP should have its rewards, rightHow about an exciting and fast paced start-up work culture, the pride of working for a highly respected brand, the ability to create the bleeding edge of the enterprise software technology, an opportunity to own and build a multi-billion dollar business as rewardsYou guessed it right! We are talking about a Product Management position at Salesforce. Salesforce is the fastest enterprise software company to hit a USD 10 billion revenue. We have been consistently rated as the most innovative company and the best place to work for by multiple rating agencies. With in Salesforce, industries team is slated to be the fastest growing cloud. The Salesforce applications and industries team is hiring top Product Management professionals to drive innovation & accelerate our growth. As a product manager, you must be a team-player who fosters our ohana culture, a leader who leads through influence, a dreamer who pushes the limits of technology, an artist that creates beautiful products, a doer that ships three releases in a year, an astute business man that delivers successful products to market and in short, you must be a rock-star. Roles & Responsibilities : Intern Responsibilities: Understand and analyze user needs. Analyze market trends, competitors, customer research, and product data to drive the overall success of the product. Help to define a product vision and strategy. Partner with designers to create an intuitive and beautiful user experience. Work with engineers to build proof of concept & design. Help evangelize product vision through presentations to stakeholders. Job Requirements First and foremost: Demonstrable experience in building enterprise SaaS products Passion for building products with enterprise scale Strong Product Management skills Ability to work in a team of other PMs who have dependencies on you and vice versa. Others would leverage much of what you work on with corresponding needs for their functionality. Everything else that matters: Bachelor s Degree in Engineering, Computer Science, or related disciplines or equivalent experience in technical roles Work Experience : 22-60 Months Plus your IIM PGP/MBA 2027 Graduate Agile methodology, and API experience Great sense of humor, and grace under pressure Salesforce, the Customer Success Platform and worlds #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes s World s Most Innovative Company five years in a row and one of Fortune s 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Posting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world. If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
bengaluru
Work from Office
The Opportunity: Hitachi Energy is looking for a Technical Writer who will be responsible for generating innovative content ideas while working independently and collaboratively as part of a team. The position will research products, services, technology, or concepts to be documented and easily understood by a broad audience. As a Technical Writer for Enterprise Software R&D Unit, you will be part of the respective local department and report to the R&D Team Manager. How you will make an impact: You will be responsible for creating and updating product documentation and descriptions without oversight. Cooperate with Product Managers, UX Designers, Developers, and other Technical Writers. You will speak with development teams to clarify feature details and specifications. You will be responsible for taking the lead in documentation projects. You will share your knowledge with other team members. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelors degree or higher in technical writing, English, communications, or a related area of study Required at least 0-3+ years in a similar role with some experience of writing for technical audiences. Excellent writing, editing, and proofreading skills to prepare easy-to-read text in plain English. Practical knowledge of using international style guides for writing in English (Microsoft Manual of Style or the AP Stylebook) or STE. Experience with technical writing tools (Madcap Flare), content management systems, source control systems (Git), Jira, and Confluence is an advantage. Strong analytical and problem-solving abilities. Ability to understand the technical specifications of each product and write in a concise manner. Proficiency in both spoken & written English language is required. .
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
panchkula
Work from Office
By continuing to use our website, you consent to the use of cookies. Please refer our Join Our Clan Senior Customer Success Manager SearchUnify Description Job Description We re looking for a Senior Customer Success Manager to lead customer engagement, retention, and growth for SearchUnify, our AI-powered enterprise search platform. This role is critical in ensuring our customers achieve long-term value, maximize product adoption, and grow with us. If you re passionate about building strong customer relationships, have a background in SaaS or technical client-facing roles, and thrive in fast-paced environments this is the opportunity for you. Skills Key Skills 7+ years of experience in Customer Success, Sales, or Account Management. Strong understanding of B2B SaaS and enterprise support platforms. Excellent communication and relationship-building skills. Ability to manage renewals, upsell opportunities, and cross-functional coordination. Strong problem-solving mindset with experience handling escalations. Detail-oriented and results-driven, with a customer-first approach. Technical background or familiarity with enterprise software preferred. Responsibilities Roles and Responsibilities Act as the primary advocate for assigned accounts, ensuring a consistent, value-driven experience. Own and manage account renewals, upselling, and reporting metrics. Collaborate with delivery teams to ensure timely, high-quality implementations. Maintain strong customer relationships, driving satisfaction and loyalty. Understand client goals, align platform capabilities, and ensure value realization. Coordinate with internal stakeholders including product, engineering, and support. Track account health, proactively address risks, and identify growth opportunities. Drive customer transformation and engagement through strategic touchpoints. Position: Senior Customer Success Manager SearchUnify Thank you for submitting your application. We will contact you shortly! Stay updated with us Life at Grazitti Share Your Profile We are always looking for the best talent to join our team Thank you for sharing your profile with us. If it aligns with our requirements, we will reach out to you for the next steps in the process.
Posted 1 week ago
1.0 - 5.0 years
1 - 6 Lacs
nagpur
Work from Office
Responsibilities: * Generate leads through cold calling & inside sales. * Close deals with software solutions. * Meet revenue targets. * Collaborate on ERP implementations. * Manage SaaS portfolio.
Posted 2 weeks ago
15.0 - 24.0 years
40 - 55 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Role Purpose: The CTO will lead and manage organizations end-to-end IT and OT infrastructure and drive the digital transformation roadmap for the company's Phthalic Anhydride, DEP, CBG, and Pyrolysis operations. This includes responsibility for enterprise IT systems, cybersecurity, plant automation/OT systems, industrial networks, data platforms, and analytics. The mandate is to build a secure, modern, and fully integrated IT-OT backbone that ensures reliability, real-time visibility, and business impact across manufacturing, maintenance, energy, compliance, and management reporting. Key Responsibilities 1. IT Infrastructure & Enterprise Systems - Own and upgrade all corporate IT systems: ERP (Microsoft Dynamics 365), HRIS, payroll, email, file servers, intranet, and collaboration tools. - Manage enterprise networks, servers, cloud (Azure/Hybrid), storage, backups, DR, user access, and security. - Build robust cybersecurity posture across IT (firewalls, endpoint protection, monitoring, SOC). - Ensure high availability of IT services and helpdesk/IT support for HQ and plant operations. 2. OT Infrastructure & Plant Systems - Lead the management of DCS/PLC/SCADA systems, historians, and automation networks for Phthalic Anhydride, DEP, CBG, and Pyrolysis units. - Standardize control systems architecture, I/O management, tag naming conventions, and historian databases. - Ensure plant automation servers, engineering workstations, operator consoles, and field devices are secure, patched, and supported. - Implement predictive maintenance, advanced process controls (APC), soft sensors, and real-time performance monitoring. 3. ITOT Convergence - Build a single integrated IT-OT architecture following ISA-95/Purdue model. - Implement secure edge gateways, OPC UA/MQTT protocols, industrial firewalls, and VLAN segmentation. - Create a centralized data lake with automated ETL from OT systems to IT (ERP, Power BI, dashboards). - Enable real-time visibility of production, maintenance, energy, quality, and compliance data to management. 4. Cybersecurity & Compliance - Deploy a unified IT-OT cybersecurity strategy aligned to ISA/IEC 62443 and NIST CSF. - Conduct periodic vulnerability assessments, penetration tests, and audits of IT and OT environments. - Automate reporting for energy (BEE/PAT), emissions, EHS, and statutory compliance with full traceability. 5. Data & Digital Transformation - Own data governance, master data management, and reporting standards across IT & OT. - Deploy Power BI dashboards for CEO/MD covering production, energy, maintenance, OEE, and financial KPIs. - Develop AI/ML-based models for predictive maintenance, yield improvement, energy optimization, and golden-batch analysis. - Drive digital adoption across plants training, change management, and building digital champions. 6. Program & Vendor Management - Lead vendor selection and manage contracts with IT, OT, and automation partners.- Negotiate SLAs and ensure timely delivery of IT/OT upgrades, licenses, and support. - Build a multi-year technology capex/opex roadmap aligned to ROI and IRR targets. Candidate Profile: Experience: - 15+ years in IT/OT management within process manufacturing (preferably chemicals, oil & gas, or heavy industry). - Proven experience in: - IT Infrastructure (servers, networks, cloud, security, ERP). - Plant OT systems (DCS/PLC/SCADA, historians, MES, LIMS). - IT-OT integration projects (ISA-95 / Industry 4.0). - Industrial cybersecurity programs. - Vendor and program management of large-scale technology transformations. Education: B.E./B.Tech in Computer Science, Electrical/Electronics, Instrumentation, or Chemical Engineering. Advanced degree (MBA/M.Tech) is a plus. Certifications (Preferred) ISA/IEC 62443 Cybersecurity, PMP/PRINCE2, Azure/AWS, CCNA/CCNP, or equivalent. Soft Skills - Strong leadership and cross-functional collaboration. - Ability to manage plant teams and corporate IT in one umbrella. - Commercial acumen to evaluate ROI/IRR of technology investments. - Change agent with hands-on problem-solving ability. Does it sound like exactly what you do? If yes, please share your profile at heena@cielhr.com. Thanks & Regards, Heena Shaikh heena@cielhr.com
Posted 2 weeks ago
5.0 - 14.0 years
11 - 15 Lacs
rajkot
Work from Office
New Customer acquisition for Enterprise subscription to Industrial companies across IndiaEnd-to-end sales process from lead stage to commercial contract Key Account Management for existing enterprise customers to drive usage revenue.Usage review and Gap analysisDriving up the share of business Experience: Industrial sales to Industrial segments Employment History: Large Indian/ Multinational Co./ Boiler manufacturing/ Biofuels/ Biomass Knowledge: Energy Industry or Enterprise Software/ B2B sales/ Key account management/ solutions sales/ IT sales/ Enterprise sales Any Specific Need: Ability to sell to senior management teams Strengths: Deal-making/negotiation skills Education/ Training: Engineering with a management qualification from a premier institute Presentation/ Communication Skills: Strong written and presentation skills Interpersonal Skills: Confident, Assertive, Resourceful, and a Team Player Leadership Traits: Assertive and friendly
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
bengaluru
Work from Office
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Description At Tekion, were revolutionising the automotive retail industry by bringing consumer-grade design to enterprise software. Our 70+ designers tackle extraordinary complexity creating seamless experiences that connect OEMs, dealers, and customers across the entire automotive journey. We believe powerful software doesnt have to be complicated, and were proving that B2B products deserve the same design excellence as the best consumer apps. Join us in transforming how millions of people buy and service vehicles through the power of exceptional design. Were seeking a Product Designer II who can independently drive design solutions for product features. Youll work closely with product managers and engineers to deliver user-centered designs that balance user needs with business goals. Key Responsibilities Own end-to-end design process for assigned features and projects Conduct user research, including interviews and usability testing Create user flows, wireframes, and high-fidelity designs Present design concepts and rationale to stakeholders Collaborate with cross-functional teams throughout the product development cycle Contribute to and help maintain our design system Analyse metrics and user feedback to iterate on designs Skills and Experience 3-5 years of product design experience Proven experience of shipping successful products Strong portfolio demonstrating user-centered design process Experience conducting user research and translating insights into designs Proficiency in modern design and prototyping tools Excellent communication and presentation skills Understanding of technical constraints and implementation considerations Perks and Benefits Competitive compensation Generous stock options Medical Insurance coverage Work with some of the brightest minds from Silicon Valley s most dominant and successful Companies
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
faridabad, haryana
On-site
You will be joining a fast-growing system integration and IT solutions company located in Model Town, Faridabad Sector 10. We specialize in providing cutting-edge technology solutions, infrastructure services, and tailored corporate solutions to businesses across various industries. Our comprehensive range of services includes hardware, software, cloud solutions, networking, security, and managed services that are designed to address complex business needs effectively. As a Business Development Executive (BDE) at our company, your primary responsibility will be to identify new business opportunities, cultivate strong client relationships, and drive corporate sales within the system integration sector. You will be instrumental in recognizing potential clients, understanding their unique business challenges, and proposing customized solutions that align with our product and service portfolio. Key Responsibilities: - Identify and cultivate new business prospects within the system integration and corporate sales domain. - Develop and expand a robust client pipeline focusing on mid-to-large enterprises. - Conduct client meetings, deliver presentations, and pitch solutions to demonstrate our system integration services and corporate offerings. - Assess client needs and recommend appropriate IT solutions encompassing hardware, software, cloud services, networking, cybersecurity, and managed services. - Collaborate with technical and pre-sales teams to create proposals, quotations, and solution documentation. - Engage in negotiations and successfully close deals to achieve or surpass monthly, quarterly, and annual sales targets. - Stay abreast of industry trends, competitor activities, and emerging technologies to uphold a competitive advantage. - Provide regular sales reports, forecasts, and valuable insights to the management team. Qualifications & Requirements: - Possess 1-4 years of demonstrated experience in B2B sales, with a preference for backgrounds in system integration, IT solutions, or corporate sales. - Profound understanding of IT infrastructure, cloud solutions, networking, and enterprise software is highly desirable. - Excellent communication, presentation, and interpersonal skills. - Ability to foster strong client relationships and navigate complex sales cycles effectively. - Self-motivated, results-driven, and capable of working autonomously with minimal supervision. - Strong negotiation skills and a proven track record in closing deals successfully. If you are ready to take on this exciting opportunity and contribute to our company's growth, please reach out to us at 8595401369 or via email at hiringpoint.solutions@gmail.com.,
Posted 2 weeks ago
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