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Deployment Team Lead (Tier 3) hackajob

5.0 - 9.0 years

0 Lacs

bangalore, karnataka

On-site

As a candidate for the Overnight Team Lead position at Scale Computing, you will play a crucial role in overseeing the nightly deployment operations for global network rollout projects. Your responsibilities will include managing daily overnight shift operations, overseeing customer cutovers, serving as the Tier 3 escalation point for complex network issues, tracking and reporting nightly metrics, maintaining documentation accuracy, providing coaching to Tier 2 technicians, participating in process improvement initiatives, and ensuring compliance with SOPs and reporting timelines. Key Responsibilities: - Manage daily overnight shift operations and delegate work among deployment technicians. ...

Posted 1 month ago

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