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2.0 - 4.0 years
2 - 7 Lacs
Pune
Hybrid
Playvox Nice Product Summary: Nice’s Playvox offers a web-based Workforce and Quality management platform. The saas platform readily integrates with CRM systems like Salesforce, Zendesk and CcaaS platforms like Talkdesk, Dialpad allowing brands to monitor agent adherence, occupancy and grade their performance. So, what’s the role all about? We are seeking a Technical Support Engineer with a strong understanding of cloud applications and exceptional troubleshooting skills. The ideal candidate will have experience working with Application Support, Inspect network activity via browsers, and understanding of digital CRM/telephony platforms, along with DB function. You will be responsible for diagnosing and resolving technical issues, contributing to the knowledge base, and ensuring seamless customer experiences across multiple systems. The Technical Support Engineer role is to deliver technical support to end users about how to use and administer the Playvox NICE Quality/Performance Management and WFM software solutions. How will you make an impact? Diagnose and resolve issues related to Playvox Nice cloud applications. Proactively identify and escalate unresolved issues to the appropriate teams to maintain system stability. Provide timely and accurate technical assistance through a ticketing system. Ensure customer satisfaction by maintaining high-quality responses and efficient resolution times. Maintain quality and on-going internal and external communication throughout your analysis. Prioritize daily tasks and manage critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps Initiate and performing changes on production systems and proactively escalate any issues that cannot be resolved within the established timeframes. Assist customer support (Tier 2 teams) with troubleshooting product issues/questions. Have you got what it takes? Should have 2-4 years of experience in working with Application Production Support, preferably on SaaS hosted applications on AWS, Azure, or Google Cloud. Working knowledge of administrating UNIX, Linux or Windows servers. Should have working knowledge of DB, MongoDB/MSSQL. Familiarity with CRM platforms like Salesforce, Zendesk, Freshworks, Kustomer,. Good to have knowledge of SAML or other identity providers, SSO tools like Okta, One Login, etc. Good to know platform tools such as Postman to replicate, test, and debug API requests. Experience of supporting Web based applications In-depth, hands-on knowledge of and experience with enterprise and desktop applications. At least 1 year of technical experience within the industry and/or proven customer support experience Globally, preferably within contact center applications At least basic knowledge on Wireshark, Microsoft Office Telephony background would be an extra perk to have. Good IT skills in troubleshooting and ownership from begin to end. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7526 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 3 months ago
3.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Fullstack Java Enterprise . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
6.0 - 11.0 years
12 - 15 Lacs
Bengaluru
Work from Office
SUMMARY Job Role: Oracle EPM With ARCS Developer Experience: The ideal candidate should possess at least 6 years of relevant experience in Oracle EPM with ARCS Development. Location: PAN INDIA Key Responsibilities: Proficient in designing solutions using Oracle Enterprise Performance Management (EPM) cloud tools such as EPBCS, ARCS, PCMCS, Narrative Reporting, HFR, and Data Management. Leading multiple transformative initiatives on the Oracle Enterprise Performance Management suite across diverse industry verticals, including Finance, Retail, CPG, Logistics, and the Public sector. Creating industry-specific tools for pre-sales activities and estimating project budgets. Developing and utilizing industry-standard continuous development accelerators, such as reusable EPM Automate backup scripts and RTM templates. Expertise in delivering comprehensive Enterprise Performance Cloud solutions using tools like EPBCS, ARCS, PCMCS, etc. Generating Go-To-Market (GTM) materials for both internal and external use. Contributing to new business generation by providing valuable recommendations to customers. Requirements Requirements: Proven experience in Oracle EPM with ARCS Development. Strong understanding of Oracle Enterprise Performance Management cloud tools. Demonstrated ability to lead transformational programs across various industry verticals. Proficiency in creating industry-specific tools and estimating project budgets. Experience in developing and utilizing industry-standard continuous development accelerators. Excellent communication and presentation skills. Ability to work effectively in a team and independently. Bachelor's degree in Computer Science, Engineering, or related field.
Posted 3 months ago
4.0 - 5.0 years
7 - 8 Lacs
Bhuj
Work from Office
ENTREPRENEURSHIP DEVELOPMENT INSTITUTE OF INDIA (EDII) INVITES APPLICATIONS FOR THE HANDLOOM SUBJECT MATTER EXPERT FOR BHUJ, GUJARAT: Position: Handloom Subject Matter Expert (1) Location: Bhuj, Gujarat Qualification & Experience: Diploma/ B. Tech in Handloom & Textile Technology or any other Professional with 04 years experience in the field of working in handloom clusters. The candidate should possess good documentation and reporting skills, high degree of computer literacy including design software, data analysis ability and good communication skills with fluency in English, Hindi/Tamil The candidate must have a thorough understanding of traditional handicrafts, handlooms, their design, aesthetics, and production processes. Job Responsibilities: Coordinate with Project Coordinator, Master Trainer and Community Mobilizers for implementation of the Project The person in this role will be responsible for providing strategic guidance and oversight for a variety of design processes. They will work closely with artisans, design consultants, and colleagues throughout the entire process, from creating the design brief to monitoring the process and ensuring high-quality deliverables. Responsible for the technical inputs for the beneficiaries through trainings, workshops, seminars and visits Conduct market linkages, business development and enterprise development activities Ensure that at least two new design collection per year and six new prints per year are released Productivity improvement trainings for weavers including exposure visits Training in Marketability & Value-Added Products Training on enterprise development on Government Approvals, Regulatory Requirements, Producer Companies, etc Ensure increased productivity per year, increase in gender inclusion in each Cluster Developing contact with big retailers Creating standardizing systems and processes customized to each stakeholder group (NGOs, artisans, traders, manufacturers and weavers) to ensure sustainability Participate in all meetings held for review of the progress by EDII HO/SRO Any other work/activity as assigned by the Project Director or Central Project Team Type of Employment: On Contractual basis Remuneration: Rs. 60,000 Rs. 70,000 CTC p.m. EDII takes pride in its top-quality product portfolio, the details of which are available on its website www.ediindia.org. Candidates are advised to go through it. Selected candidates must be prepared to work in one or more programmes/activities, depending on the requirements of the institute. EDII reserves the right to accept or reject any/all application(s) without assigning any reason(s) thereof.
Posted 3 months ago
0.0 - 3.0 years
5 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant.
Posted 3 months ago
5.0 - 10.0 years
6 - 7 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Designing and implementing mobile device management (MDM) policies and procedures Configuring and deploying mobile applications using Intune Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance. Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python Demonstrated aptitude around task automation and process documentation. Creating, and maintaining policies and training for end users and other IT teams Advanced OS and Microsoft management experience Experience working directly with hardware manufacturers and software publishers to resolve problems. Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired. Working knowledge of asset management tools, processes, and procedures Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus Provide off-hours support (24 x 7) as required Qualifications Bachelor's degree in Information Systems or a related field; Proficient in enterprise desktop management; Solid experience in Microsoft Intune; Solid experience in scripting; Desire to learn and grow, with a solid foundation of experience; Aptitude to manage many different projects, applications, and priorities effectively and simultaneously; Ability to communicate effectively with peers, end users, as well as all levels of management; and Demonstration of strong communication, decision making, self management, and teamwork capabilities. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 3 months ago
6.0 - 11.0 years
15 - 25 Lacs
Bengaluru
Work from Office
SUMMARY Position: Oracle EPM With FCCS Developer Experience: The ideal candidate should have a minimum of 6 years of relevant experience in Oracle EPM with FCCS Development. Location: PAN INDIA Key Responsibilities: Proficient in designing solutions using Oracle Enterprise Performance Management (EPM) cloud tools such as EPBCS, FCCS, PCMCS, Narrative Reporting, HFR, and Data Management. Led multiple transformative initiatives using the Oracle Enterprise Performance Management suite in diverse industry sectors, including Finance, Retail, CPG, Logistics, and Public sector. Created industry-specific tools for pre-sales activities and accurately estimated project budgets. Developed and implemented industry-standard continuous development accelerators, including reusable EPM Automate backup scripts and RTM templates. Expertise in delivering comprehensive Enterprise Performance Cloud solutions utilizing EPBCS, FCCS, PCMCS, and other relevant tools. Produced Go-To-Market (GTM) materials for internal and external use. Contributed to business growth by providing valuable recommendations to clients. Requirements Requirements: Proven experience in Oracle EPM with FCCS Development Strong understanding of EPBCS, FCCS, PCMCS, Narrative Reporting, HFR, and Data Management Experience in leading transformational programs across various industry verticals Ability to create industry-specific tools and estimate project budgets Proficiency in developing and implementing continuous development accelerators Excellent communication and presentation skills Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
Posted 3 months ago
6.0 - 10.0 years
1000 Lacs
Bengaluru
Work from Office
Overview Solves highly complex business issues and problems with automated systems. Technology Requirements: Strong expertise in Siebel Configuration, Siebel Tools, Siebel Workflow, and Siebel Scripting. Proficient in installing and deploying enterprise-scale Oracle Siebel CRM environments, including Siebel Tools and Developer Web Client setup and configuration. Knowledge of Oracle Siebel Architecture, Administration, and integration, including automated builds, deployment manager, repository import/export, table activation, and object manager maintenance. Responsibilities Manages the development of software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities Manages mission critical process flows and solutions for business problems Performs complex configuration, setup, and updating of application, including table definitions and access control Manages validity of complex data entered into established tables, fields and system databases Designs extensions and tailored solutions required for aligning packaged applications for business scenarios Builds and produces complex reports using query and flexible reporting tools to meet the requirements of business management and staff Manages set up and user accesses Implements changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer Manages complex system upgrades including planning and scheduling, coordination and deploying Manages availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance Leads cross-functional linked teams to address business or systems issues Qualifications Bachelor's Degree required. Advanced Degree preferred 7-10 years of experience in to Siebel CRM Experience into Open UI Development is Mandatory. Strong communication skills to effectively work with others Demonstrated ability to solve end user issues Advanced technical experience Ability to mentor team members Managing complex issues and applying root cause analysis Expert knowledge of applicable IT systems/applications Ability to implement new systems and tools Experience managing IT documentation processes Advanced analytical skills Advanced demonstration of project managing IT solutions Manages in a fast-paced, high growth, rapidly changing environment Demonstrated ability to identify and implement process improvements
Posted 3 months ago
10.0 - 16.0 years
70 - 125 Lacs
Mumbai
Work from Office
Job Summary For the high-energy Sales Professional who is looking to accomplish career growth by working with the latest Data Management and Cloud technology initiatives for the customers in the Enterprise space. This role provides an opportunity to evangelize the technology strengths of NetApp and help customers in NetApp’s Enterprise segment develop a future-proof Data Platform. As an Enterprise Client Executive at NetApp, you’ll take ownership of a portfolio of enterprise accounts within Mumbai. This role is responsible for driving new sales growth through strategic account expansion and relationship development. There is an opportunity to identify and penetrate new enterprise customers where NetApp’s solutions can deliver significant value. Success in this role requires a strategic mindset, deep sales expertise, and the ability to uncover and develop high-impact opportunities. You’ll work closely with a highly skilled technical team, including Solutions Engineers, to craft account strategies that align with customer objectives. NetApp continues to expand its capabilities, offering solutions that go beyond traditional on-prem storage while reinforcing our core strengths. As a trusted advisor, you will help customers optimize their data strategy, expand NetApp’s presence across multiple business units, and position solutions that drive long-term business impact. Job Requirements 12 + years of enterprise sales experience with a strong track record of closing/growing large accounts and identifying new business opportunities. Deep understanding of enterprise IT, including storage, cloud, and hybrid environments. Ability to navigate complex sales cycles, engage executive decision-makers, and drive strategic conversations. A results-driven mindset with a passion for performance and execution. Exceptional communication, negotiation, and relationship-building skills. A collaborative approach, working with both customers and internal teams to drive long-term value. This is an opportunity to be part of a high-performing sales organization that values accountability, execution, and results. At NetApp, you’ll have the support, technology, and autonomy to succeed in an evolving market while making a significant impact within your accounts. Education More than 12 years of experience is preferred. A Bachelor of Engineering (or Sciences Degree) in Electrical Engineering or Computer Science, or a related field, is required.
Posted 3 months ago
2.0 - 4.0 years
1 - 5 Lacs
Pune
Hybrid
So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Evaluate documented resolutions and analyses trends for ways to prevent repeated future problems. Prioritize, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer. Perform hands-on fixes on applications, including installing and upgrading software, database exports, and configuring the systems and applications. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies. Identify and learn appropriate software applications used and supported by the Company. Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management. Assist and/or provide guidance to junior members of the team. May need to participate in the weekend/On Call support coverage. Have you got what it takes? Strong knowledge of Windows, Linux , Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues. Experience with building and maintaining databases for query and problem tracking. Demonstrable experience of supporting industry standard database platforms within the IT industry i.e. Oracle, SQL Server, DB2. Experience of supporting Web based applications. Working knowledge of administrating UNIX, Linux or Windows servers. Working knowledge of Relational Database principles and methodologies. Proven experience with troubleshooting principles. Able to develop and interpret technical documentation for training and end user procedures. In-depth, hands-on knowledge of and experience with enterprise and desktop applications. You will have an advantage if you also have Extensive product knowledge/or ability to develop trough training and knowledge transfer (Training will be provided). Good understanding of the NICE goals and objectives. Good understanding or NICE solutions Working knowledge of software development principles would be advantageous. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID- 7322 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 3 months ago
2.0 - 7.0 years
8 - 14 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role Description: The Business Manager - Strategic Accounts will play a crucial role in overseeing sales functions and generating net sales and new revenue by managing high-net-worth real estate developers. This role involves leveraging our extensive suite of products to meet the needs of both existing and new clients. The ideal candidate will possess significant experience in field sales and client management, with a proven track record of supporting business objectives through strategic account management and sales growth. Key Responsibilities: Account Management: Manage relationships with high-net-worth real estate developers, focusing on Category A+ and A developers within the assigned territory. Cultivate and enhance these relationships to meet and exceed business targets. Revenue Generation: Achieve monthly and annual business targets by driving net sales and new revenue opportunities. Utilize Magicbricks' broad suite of product offerings to address the needs of diverse customer segments. Sales Strategy Development: Develop and implement effective major account and sales strategies. Identify and pursue new opportunities to increase market share and customer retention, with a strategic focus on high-value accounts. Market Feedback: Provide detailed feedback on market conditions and client requirements to strategic business units. Drive product innovation and improve market competitiveness based on this feedback. Sales Targets: Take overall responsibility for achieving sales and account management targets. Maximize revenue and ensure alignment with corporate objectives through strategic planning and execution.
Posted 3 months ago
4.0 - 8.0 years
12 - 22 Lacs
Thane
Work from Office
We are seeking a highly experienced Agile Project Manager to lead cross-functional teams in delivering digital and process transformation projects in the manufacturing industry. The ideal candidate will have over 4 to 7 years of experience managing enterprise-level projects using Agile/Scrum methodologies, with strong knowledge of manufacturing processes such as shop floor automation, ERP systems (SAP, Oracle, etc.), supply chain, or quality control systems.
Posted 3 months ago
7.0 - 12.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Job Summary: We are looking for a skilled Application Support – Database Developer to ensure the performance and reliability of production systems. The role involves responding to incidents, identifying and resolving system vulnerabilities, and applying creative solutions to maintain a stable application and infrastructure environment. This position requires hands-on expertise in Oracle PL/SQL and related systems, along with strong troubleshooting and communication skills. Roles and Responsibilities Troubleshoot and resolve issues in production systems and applications across various technologies. Investigate and address user-submitted incident and service request tickets. Work primarily with Oracle PL/SQL-based applications and supporting systems, including web, mobile, and web services. Monitor and respond to internal and external reports of product issues. Analyze complex technical problems across applications, systems, and infrastructure. Collaborate with business and IT teams, including network, server, QA, and development teams, to resolve production issues. Make application modifications to fix defects and reduce the risk of future incidents. Participate in testing and validation of system changes. Modify database applications using SQL, PL/SQL, and Oracle Forms. Review upcoming production changes and contribute to minimizing their potential impact. Perform additional duties as assigned by the Director of Application Support. Required Skills and Qualifications Strong experience in application support or development in an RDBMS environment, particularly with SQL and PL/SQL on Oracle. Proficiency in developing reliable and maintainable PL/SQL code, including packages, procedures, and triggers. Working knowledge of Linux operating systems. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to think creatively and develop alternative solutions. Quick adaptability to changing technologies and business needs. Familiarity with enterprise technologies such as sFTP, SSL/SSH, networking basics, Citrix, and ETL tools. Able to work independently as well as in a team-oriented environment. Strong customer-focus and a desire to support end users effectively. Preferred Skills Bachelor’s degree in Computer Science, Information Systems, or a related field. Experience with web and mobile application technologies. Knowledge of enterprise performance monitoring tools such as AppDynamics or Dynatrace. Familiarity with MS-SQL and MySQL, including their procedural languages. Background in supporting complex, database-driven transaction processing applications. Exposure to ColdFusion/CFML web applications and PHP-based portals. Familiarity with Oracle E-Business Suite is an added advantage. This position will serve as a level II support engineer and will be required to work outside normal business hours in response to production outages & impacts. Off hours on-call operates as a rotation among the team. The candidate’s objective is to eliminate those occurrences by identifying and closing vulnerabilities before they become a production incident.
Posted 3 months ago
8.0 - 12.0 years
35 - 75 Lacs
Bengaluru
Work from Office
Job Summary Performance Engineering Manager will manage a strong team of performance analysis engineering professionals. The team is responsible for providing performance projections, performance guidance for architecture and design decisions, performance characterization, analysis and modeling across all major areas of NetApp storage products which includes the hardware platform and various subsystems within Data ONTAP software. Job Requirements • Demonstrated ability to manage multiple, critical projects is required. • A clear understanding of the product development cycle, technical requirements, and project management. • Strong understanding of enterprise hardware/software development and testing processes, preferably in computer server or storage systems, and the role of performance at various stages in these processes. • Strong understanding of performance benchmarks, analysis, and modeling concepts and methodology. • A strong understanding of concepts related to computer architecture, file systems, and storage desirable. • A demonstrated ability to manage professional level employees, many with advanced degrees. • Ability to plan and track multiple concurrent projects covering a wide spectrum of technical areas. • Ability to deal with conflicting agendas, frequent emergencies, and demanding customers. • Proven track record of building and maintaining strong teams. Responsibilities • Manage the performance analysis work for the various concurrent hardware and software projects for product releases. • Ensure that the performance team is influencing product designs to deliver competitive product performance, providing schedule and resource needs for performance-oriented projects, and reporting progress on these projects at engineering review forum. • Work closely with various engineering development teams as well as product marketing teams to help drive performance agenda, understand performance needs for various teams, establish clear objectives and plans, prioritize and coordinate performance team's deliverables for various development projects. • Manage people, capital budget, and lab equipment resources of the Performance Team to ensure maximum productivity. • Manage and drive to resolution critical performance issues and escalations in the field. Coordinate with customer support, field teams, and other engineering teams to provide solutions for complex performance issues at customer sites. • Manage hiring and staffing of the performance team and shape the organization to scale effectively with future growth. • Assist in driving the vision and company-wide performance strategy and leading cross-organizational efforts to meet product competitive and consistent performance goals. Work with others in performance engineering, product management, and partner teams to contribute to performance analysis and improvement roadmap. Education • A Bachelor of Science degree in Electrical Engineering or Computer Science, a Master’s degree, or a PhD; or equivalent experience is required. • A minimum of 8 years of experience as an individual contributor and a minimum of 2 years as a people manager is required.
Posted 3 months ago
4.0 - 9.0 years
8 - 11 Lacs
Ahmedabad
Work from Office
Position- Account Executive Experience - 4+ Years Location- Ahmedabad Role:- Represent Sales and Distribution of Commercial PC Products Preparing market level sales plans Preparing PJP and Executing the same to cover the targeted set of partners Identify and appoint high potential and highly committed SI/VAR partners as per the distribution plan Maximise Width of Distribution and grow share of Commercial PC business within the active partner base Maximise quarterly active SI/VAR partner base Drive Sell through targets achievement Effectively build strong relationship with the channel partners Plan optimal channel outreach based on the business strategy Build direct connect with large end customers and drive sales closures by tracking different stages of lead and associated actions Stock management at Reseller level Plan and drive Reseller sales team actions Funnel management Ensure product training / demo experience management for distribution partners / SI partners sales teams Competition Track and benchmarking. Co-ordinate with service teams in case of customer escalations Sales reports preparation If interested kindly share your cv on sonams@smart-source.in Regards Sonam Sharma HR Consultant
Posted 3 months ago
8.0 - 12.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a highly skilled Principal Infra Developer with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Splunk Admin SRE Grafana ELK and Dynatrace AppMon. This hybrid role requires a proactive individual who can contribute to our infrastructure development projects and ensure the reliability and performance of our systems. The position does not require travel and operates during day shifts. Responsibilities Systems Engineer Splunk or ElasticSearch Admin Job Requirements Build Deploy and Manage the Enterprise Lucene DB systems Splunk Elastic to ensure that the legacy physical Virtual systems and container infrastructure for businesscritical services are being rigorously and effectively served for high quality logging services with high availability. Support periodic Observability and infrastructure monitoring tool releases and tool upgrades Environment creation Performance tuning of large scale Prometheus systems Serve as Devops SRE for the internal observability systems in Visas various data centers across the globe including in Cloud environment Lead the evaluation selection design deployment and advancement of the portfolio of tools used to provide infrastructure and service monitoring. Ensure tools utilized can provide the critical visibility on modern architectures leveraging technologies such as cloud containers etc. Maintain upgrade and troubleshoot issues with SPLUNK clusters. Monitor and audit configurations and participate in the Change Management process to ensure that unauthorized changes do not occur. Manage patching and updates of Splunk hosts andor Splunk application software. Design develop recommend and implement Splunk dashboards and alerts in support of the Incident Response team. Ensure monitoring team increases use of automation and adopts a DevOpsSRE mentality Qualification 6plus years of enterprise system logging and monitoring tools experience with a desired 5plus years in a relevant critical infrastructure of Enterprise Splunk and Elasticsearch 5plus yrs of working experience as Splunk Administrator with Cluster Building Data Ingestion Management User Role Management Search Configuration and Optimization. Strong knowledge on opensource logging and monitoring tools. Experience with containers logging and monitoring solutions. Experience with Linux operating system management and administration Familiarity with LANWAN technologies and clear understanding of basic network concepts services Strong understanding of multitier application architectures and application runtime environments Monitoring the health and performance of the Splunk environment and troubleshooting any issues that arise. Worked in 247 on call environment. Knowledge of Python and other scripting languages and infrastructure automation technologies such as Ansible is desired Splunk Admin Certified is a plus
Posted 3 months ago
2.0 - 8.0 years
19 - 23 Lacs
Hyderabad
Work from Office
In this role you will be joining the Enterprise Data Solutions team, within the Digital & Information Technology organization. Driven by a passion for operational excellence and innovation, we partner with all functional groups to provide the expertise and technologies which will enable the company to digitalize, simplify, and scale for the future. We are seeking an experienced Sr. Data Engineer to join our Enterprise Data Solutions team. The ideal candidate will have a strong background in data engineering, data analysis, business intelligence, and data management. This role will be responsible for the ingestion, processing, and storage of data in our Azure Databricks Data Lake and SQL Server data warehouses. OVERVIEW: The Enterprise Data Solutions team provides Skillsoft with the data backbone needed to seamlessly connect systems and enable data-driven business insights through democratized and analytics-ready data sets. Our mission is to: Deliver analytics-ready data sets that enhance business insights, drive decision making, and foster a culture of data-driven innovation. Set a gold standard for process, collaboration, and communication. OPPORTUNITY HIGHLIGHTS: Lead the identification of business data requirements, create data models and design processes that align to the business logic and regularly communicate with business stakeholders to ensure delivery meets business needs. Design ETL processes, develop source-to-target mappings/integration workflows and manage load processes to support regular and ad hoc activities considering the needs of down-stream systems, functions and visualizations. Work with the latest open-source tools, libraries, platforms and languages to build data products enabling other analysts to explore and interact with large and complex data sets Build robust systems and reusable code modules to solve problems across the team and organization with an eye on the long-term maintenance and support of the application Perform routine testing of own and others’ work to guarantee accurate, complete processes that support business needs. Awareness and compliance with all organizational development standards, industry best practices and business, security, privacy, and retention requirements. Routinely monitor performance, diagnose and implement tuning/optimization strategies to guarantee a highly efficient data structure. Collaborate with other engineers through active participation in code reviews and challenge the team to deliver with precision, consistency and speed. Document data flows and technical designs to ensure compliance with organization, business and security best practices. Regularly monitor timelines and workload. Ensure delivery promises are met or exceeded. Ability and willingness to support the BI mission through learning new technologies and supporting other projects as needed. Provides code reviews and technical guidance to the team. Collaborate closely with the SA and TPO and get the requirements and develop the enterprise solutions SKILLS & QUALIFICATIONS: Bachelor’s degree in quantitative field – engineering, finance, data science, statistics, economics, or other quantitative. 5+ years of experience in Data Engineering/Data Management space and working with enterprise level production data warehouses. 5+ years of experience in working with Azure Databricks 5+ years experience in SQL and PySpark Ability to work in an Agile methodology environment. Experience and interest in cloud migration/journey to the cloud for data platforms and landscape Strong business acumen, analytical skills, and technical abilities Practical problem-solving skills and ability to move complex projects forward.
Posted 3 months ago
12.0 - 15.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Position Title- Assoviate Director Experience Level- 12+yrs Locatin -Bangalore Job Purpose This is a challenging position within Acuity Information Technology, reporting up to IT Director. The candidate must be very motivated and willing to take on challenges, learn new concepts and be willing to multi-task to succeed. The role is to work on enhancing user satisfaction and overall technology experience. Key Responsibilities Functional Responsibilities Customer Focus in delivering solutions. Ability to manage Stakeholder expectations. Ability to identify and resolve user experience issues. Proven ability to multi-task and manage up in a complex environment. Deliver results with changing priorities and ad hoc deliverables within tight timeframes utilizing individual contributions and within a team concept. Ability to understand the importance of following Governance processes; capturing and maintaining updated metrics for reporting within a project. Strong written, verbal, and presentation communication skills. Ability to present project status to various levels of personnel. Solid use of Microsoft Office applications to enhance project deliverables and attain results. Strong & proven positive leadership skills in words, actions, results. Lead and embrace change and operational efficiencies within the position and project team context. Qualifications Bachelor Degree or Equivalent area of study, preferably in technology/business or equivalent. PMP certification preferred Experience Minimum 12 years experience in IT industry in relevant area, with at least 8 years experience in managing End user support and processes. Key Competencies Develop and implement strategies to improve user experience. Identify areas for continuous improvement and optimization. Ensure service levels are met and end-user satisfaction is achieved. Manage effective communication within the team by being respectful, treating individuals reasonably, building productive working relationships, and engaging people in participative planning and problem solving. Promotes interaction within the project team, including IT, Business Executives and End Users plus other departments or organizations in order to execute project. Interaction with external vendors, consultants (on and off shore). Must be familiar with ITIL and ITSM support processes and terminology Behavioral Competencies Collaborating with various teams to achieve company goals and objectives. Ability to handle high-pressure situations. Excellent communication skills. Ability to make quick and informed decisions. Ability to work efficiently in an unstructured environment. Actively listens and seeks feedback. Self-motivated and able to motivate team. Upgrade own skills and knowledge about new technologies, industry events, etc. continuously.
Posted 3 months ago
4.0 - 7.0 years
10 - 15 Lacs
Pune
Work from Office
About the Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision
Posted 3 months ago
3.0 - 5.0 years
6 - 10 Lacs
Pune
Work from Office
Job Title: Sales Manager Company: Landmark Techedge Pvt. Ltd. Location: Pune, Maharashtra Experience: 410 years Industry: IT Services & Software Solutions Functional Area: B2B Sales / Enterprise Sales Employment Type: Full Time Company Website: www.landmarksol.com About Landmark Techedge Pvt. Ltd. Landmark Techedge Pvt. Ltd. (LTPL) is a fast-growing enterprise technology company offering a wide range of smart, scalable software products and digital solutions for businesses across sectors. Our major offerings include: Trio HIMS – Comprehensive Hospital Management System BizPlus CRM – Advanced Customer Relationship Management platform IVR & Cloud Telephony Solutions Web & Mobile App Development Digital Marketing & SEO Services With marquee clients like Tata Steel, Godrej Hospital, and Phoenix Market City, we are expanding our reach and looking for passionate professionals to lead the way. Position Overview: Sales Manager – Pune We are seeking a Sales Manager who can spearhead our regional sales strategy, generate new business, manage key accounts, and contribute to overall business growth. This role is crucial in streamlining LTPL's Sales Department and aligning efforts across products and services. Roles & Responsibilities Sales Strategy & Execution Own the complete sales cycle from prospecting to closing deals for software products and IT services. Drive B2B sales for healthcare (Trio HIMS), SME clients (BizPlus CRM), and enterprise communication & marketing solutions. Develop and implement territory sales plans to meet or exceed revenue targets. Lead Generation & Business Development Actively identify and acquire new clients through cold calling, LinkedIn outreach, email campaigns, and in-person visits. Build and manage a sales pipeline with accurate forecasting and reporting. Represent LTPL in industry events, expos, and client demos. Client Relationship Management Understand client needs and propose the most relevant LTPL solution suite. Conduct product demonstrations, handle objections, and negotiate effectively. Ensure client satisfaction, retention, and growth through consultative engagement. Sales Team Leadership Guide and mentor junior sales executives and inside sales team members. Work closely with the Pre-Sales, Tech, and Marketing teams for proposal building and client onboarding. Implement and optimize sales processes using BizPlus CRM and internal systems. Reporting & Coordination Report sales performance, funnel activity, and key metrics to management. Ensure timely collection of payments and post-sales client coordination. Maintain documentation and CRM hygiene across the sales funnel. Key Requirements Graduate/Postgraduate in Business, Marketing, or related field. 4–10 years of proven experience in B2B/enterprise IT sales or SaaS solutions. Excellent communication, presentation, and interpersonal skills. Deep understanding of the hospital, retail, and SME digital transformation landscape. Proficiency in CRM tools (preferably BizPlusCRM) and MS Office. Self-motivated, goal-driven, and able to work independently. Why Join Landmark Techedge? Competitive Salary + High Incentives Opportunity to sell premium, in-demand tech products Supportive leadership and fast-track career growth Access to cutting-edge tools and CRM Recognition, rewards, and stability in a growing IT company To Apply: Send your resume to rahul@landmarksol.com with the subject line: Application – Director Sales Head – Pune
Posted 3 months ago
10.0 - 13.0 years
35 - 55 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We are seeking a highly experienced and innovative Solution Architect with expertise in Java and AWS technologies to lead the design and implementation of scalable, high-performance solutions. This role offers an exciting opportunity to work on cutting-edge projects in cloud-native and microservices architectures while collaborating directly with clients and cross-functional teams. Responsibilities Translate business requirements into scalable, secure, and cost-effective solutions aligned with enterprise standards Define architecture vision across application, integration, and infrastructure layers, ensuring alignment with business goals Apply industry best practices and patterns, including microservices, serverless, and event-driven architectures Create and maintain detailed architecture documentation such as solution design diagrams, narratives, and work breakdown structures Facilitate technical brainstorming sessions, architecture workshops, and whiteboarding exercises with teams and stakeholders Conduct technical reviews, design validations, and walkthroughs of solution proposals with customers Lead decision-making processes for architecture spanning data, security, scalability, and integration domains Drive modernization initiatives by utilizing modern technology stacks and approaches for greenfield projects Oversee alignment with non-functional requirements (NFRs) such as performance, security, scalability, and high availability Collaborate in the adoption of architectural quality frameworks like Utility Trees and Quality Attribute Workshops Manage architectural complexities in cloud-native and serverless applications to ensure robust design principles are adhered to Requirements 13–19 years of professional experience with strong understanding of enterprise-scale solutions Proven expertise in Java 11/17+, Spring Boot, Spring Cloud, RESTful APIs, and microservices architecture Strong implementation knowledge of AWS services including Lambda, EC2, S3, RDS, API Gateway, Step Functions, SNS/SQS Completion of at least 3 solution architecture projects over the past 5 years Background in designing and building cloud-native applications and serverless solutions Showcase of driving architectural decisions across complex domains like data, security, and integration Experience in customer-facing technical discussions, architecture workshops, and reviews Familiarity with non-functional requirements such as security, scalability, high availability, and performance optimization Understanding of architectural quality frameworks including Utility Trees and Quality Attribute Workshops
Posted 3 months ago
3.0 - 6.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Overview Works with team to analyze business problems to be solved with automated systems. Responsibilities Assists team to support and maintain software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities. Works with team to perform configuration, setup, and updating of application, including table definitions and access control. Support team to enter and ensure validity of data entered into established tables, fields and system databases. Contributes to designing extensions and tailored solutions required for aligning packaged applications for business scenarios. Supports team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff. Set up user accesses and trains users on application. Participates to support system upgrades including planning and scheduling, coordination and deploying. Provides timely resolution of problems or escalation on behalf of customer. Works with team to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance. Qualifications Preferred Education: Bachelor's Degree required or equivalent experience Preferred Work Experience (years): Minimum of 0-2 years of experience Key Skills and Competencies: Ability to communicate effectively Technical knowledge Ability to work with others in a collaborative environment and independently Trouble shoot capability Knowledge of applicable IT systems/applications Ability to quickly learn new systems and tools Ability to document and maintain up to date systems procedures Strong analytical skills Ability to perform in a fast-paced, high growth, rapidly changing environment Knowledge of process improvements
Posted 3 months ago
8.0 - 12.0 years
35 - 75 Lacs
Bengaluru
Work from Office
Job Summary Performance Engineering Manager will manage a strong team of performance analysis engineering professionals. The team is responsible for providing performance projections, performance guidance for architecture and design decisions, performance characterization, analysis and modeling across all major areas of NetApp storage products which includes the hardware platform and various subsystems within Data ONTAP software. Job Requirements • Demonstrated ability to manage multiple, critical projects is required. • A clear understanding of the product development cycle, technical requirements, and project management. • Strong understanding of enterprise hardware/software development and testing processes, preferably in computer server or storage systems, and the role of performance at various stages in these processes. • Strong understanding of performance benchmarks, analysis, and modeling concepts and methodology • A strong understanding of concepts related to computer architecture, file systems, and storage desirable • A demonstrated ability to manage professional level employees, many with advanced degrees • Ability to plan and track multiple concurrent projects covering a wide spectrum of technical areas • Ability to deal with conflicting agendas, frequent emergencies, and demanding customers • Proven track record of building and maintaining strong teams Responsibilities • Manage the performance analysis work for the various concurrent hardware and software projects for product releases. • Ensure that the performance team is influencing product designs to deliver competitive product performance, providing schedule and resource needs for performance-oriented projects, and reporting progress on these projects at engineering review forum • Work closely with various engineering development teams as well as product marketing teams to help drive performance agenda, understand performance needs for various teams, establish clear objectives and plans, prioritize and coordinate performance team's deliverables for various development projects. • Manage people, capital budget, and lab equipment resources of the Performance Team to ensure maximum productivity. • Manage and drive to resolution critical performance issues and escalations in the field. Coordinate with customer support, field teams, and other engineering teams to provide solutions for complex performance issues at customer sites. • Manage hiring and staffing of the performance team and shape the organization to scale effectively with future growth. • Assist in driving the vision and company-wide performance strategy and leading cross-organizational efforts to meet product competitive and consistent performance goals. Work with others in performance engineering, product management, and partner teams to contribute to performance analysis and improvement roadmap. Education • A Bachelor of Science degree in Electrical Engineering or Computer Science, a Master’s degree, or a PhD; or equivalent experience is required. • A minimum of 8 years of experience as an individual contributor and a minimum of 2 years as a people manager is required.
Posted 3 months ago
8.0 - 12.0 years
35 - 75 Lacs
Bengaluru
Work from Office
Job Summary Keystone Engineering Manager – the qualified candidate will manage a strong team of engineering professionals. The team is responsible for delivering Keystone releases impacting UI and API deliverables, guidance for architecture and design decisions, workflow analysis and modeling across all major areas of NetApp Keystone. Essential Functions: Manage the architecture, development and testing for the various product releases. Ensure that the team is influencing product designs to deliver competitive product performance, providing schedule and resource needs for Keystone projects, and reporting progress on these projects at engineering review forum Work closely with various engineering development teams as well as product marketing teams to help drive agenda, understand performance needs for various teams, establish clear objectives and plans, prioritize and coordinate performance team's deliverables for various development projects. Manage people and AWFs to ensure maximum productivity. Coordinate with customer support, field teams, and other engineering teams to provide solutions for complex performance issues at customer sites. Manage hiring and staffing of the performance team and shape the organization to scale effectively with future growth. Assist in driving the vision and company-wide Keystone strategy and leading cross-organizational efforts to meet product competitive and consistent performance goals. Manage and drive to resolution critical customer issues and escalations in the field. Job Requirements Responsibility: This position is responsible for managing many tasks and the focus of this role is on creating and influencing strategy and processes. The potential impact of decisions made by this individual have significant operational impact. This individual will apply in-depth knowledge to solve broad issues that are complex in scope and establish medium to long- range plans. Interaction: This individual must work effectively with employees within and outside of their function and organization. Utilizes people skills and available people manager tools to critically impact the growth of an individual within the company and career. This individual must demonstrate favorable results through providing leadership to the function Education A Bachelor of Science degree in Electrical Engineering or Computer Science, a Master’s degree, or a PhD; or equivalent experience is required. A minimum of 8 years of experience as an individual contributor and a minimum of 2 years as a people manager is required. Demonstrated ability to manage multiple, critical projects is required. A clear understanding of the product development cycle, technical requirements, and project management. Strong understanding of enterprise hardware/software development and testing processes, preferably in computer server or storage systems, and the role of performance at various stages in these processes. Strong understanding of performance benchmarks, analysis, and modeling concepts and methodology A strong understanding of concepts related to computer architecture, file systems, and storage desirable A demonstrated ability to manage professional level employees, many with advanced degrees Ability to plan and track multiple concurrent projects covering a wide spectrum of technical areas Ability to deal with conflicting agendas, frequent emergencies, and demanding customers Proven track record of building and maintaining strong teams
Posted 3 months ago
8.0 - 12.0 years
3 - 5 Lacs
Hyderabad, India
Hybrid
Job Purpose Designs, develops, and implements Integration (WSO2 for now) applications to support business requirements. Follows approved life-cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture and standards of Vitality Group, acts a platform product SME, and plays a software governance role. Must exhibit a security-first mentality whereby all integration deliverables adhere to security best practices in order to ensure the safety of the platform and its underlying member information. Must be highly skilled with enterprise integration patterns, and proficient with delivering third-party integration solutions in a reusable, scalable manner. Technology stack comprises of WSO2 Identity Server, API Manager and Micro Integrator. Applicants must be able to do Java development as needed for Micro Integrator, which is an ESB and complies to Enterprise Integration Patterns. Java skills may be extended as needed to other integration technologies which may rely completely on Java. Key Activities / Outputs Work closely with Business Analysts to analyse and understand the Business Requirements and Business Case, in order to produce simple, cost effective and innovative solution designs. Design and implementation of the following, in accordance with Vitality Group standards, processes, tools, and frameworks: Integration solutions using WSO2 Enterprise Integrator. REST/SOAP API’s using WSO2 API Manager. Authentication/Authorization solutions using WSO2 Identity Server. Test the quality of produced software thoroughly through participation in code reviews, the use of static code analysis tools, creation and execution of unit tests, functional regression tests, load tests and stress tests and evaluating the results of performance metrics collected by this software. Participate in feasibility studies, proof of concepts, JAD sessions, estimations, and costing sessions, evaluate and review programming methods, tools, and standards, etc. Maintain the system in Non-Production and Production environments and provide support in the form of query resolution and defect fixes. Prepare the necessary technical documentation including payload definitions, class diagrams, activity diagrams, ERDs, operational and support documentation, etc. Driving the skills development of team members, coaching of team members for performance and coaching on career development, recruitment, staff training, performance management, etc. Ensure underlying security best practices are adhered to across all implementations. Ensuring that all external system that interact with the WSO2 ecosystem follow strict security best practices as not to compromise the integrity of the system as a whole. Technical Skills or Knowledge • WSO2 Enterprise Integrator (or similar competing vendor product) • WSO2 API Manager (or similar competing vendor product) • WSO2 Identity Server (or similar competing vendor product) • Java • Object Orientation • Junit • SOA • Micro-services • REST API design • Authorization frameworks and best practices (OAuth 2.0) • Linux • Kubernetes • Data Modelling • UML • SQL • SoapUI (SOAP) / REST client (JSON) • Architectural Styles • Enterprise Integration Patterns • Kafka • Elasticsearch • Kibana • FluentD • Spring Boot and Spring Integration Preferred Technical Skills (Would be advantageous) • Spring Boot and Spring Integration This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.
Posted 3 months ago
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