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12.0 - 18.0 years
0 Lacs
karnataka
On-site
As the Head Delivery & Client Onboarding at Locus, you will play a crucial role in building and leading the global delivery organization, overseeing end-to-end client onboarding, implementation, and go-live processes for enterprise customers, with a focus on Western markets such as North America & Europe. Your responsibilities will include: - Build & Lead the Delivery Function: - Establish the global delivery organization from scratch, including designing processes, governance models, and performance metrics. - Recruit, mentor, and expand a high-performing delivery team comprising regional leaders, project managers, solution architects, and onboarding specialists. - Foster collaboration betw...
Posted 1 month ago
4.0 - 8.0 years
6 - 9 Lacs
hyderabad, telangana, india
Remote
Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-throughs and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfac...
Posted 1 month ago
10.0 - 16.0 years
35 - 40 Lacs
bengaluru
Work from Office
Primary Function Manage complex internal product deliveries and external project implementations of SaaS based products for our Insuretech vertical. Be a single point of contact for clients, business development team, product team and tech team for project progress. Develop complete and well thought out execution plans that incorporate sound contingency planning and risk assessments. Track multiple project tasks to proactively anticipate problems, while always maintaining a solution orientation and a well-balanced perspective around risks and escalations. Communicate effectively, using tools and processes to ensure transparency and collaboration across global teams. Maintain an up-to-date pr...
Posted 3 months ago
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