Assistant Manager DIN Engineering Services (DIN)

7.0 - 12.0 years

8 - 14 Lacs

noida

Hybrid

This position is for a FORTUNE 100 client based in NOIDA. Excellent English written and oral communication skills are a must. The challenge This position will have the responsibility for the 24x7 delivery of support services of Adobe's largest and most strategic enterprise customers. Leading a team of approximately 12-18 technical support specialists, this position has responsibility to ensure each team member is effectively trained and equipped to resolve technical incidents for Adobe product offerings. This includes building a team culture of service excellence, technical credibility and efficient problem resolution to address customer concerns. What you'll do 1. Lead and manage the Enterp...

Posted 2 weeks ago

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Customer Support Lead/Manager - B2B SaaS Acads360 India

10.0 - 13.0 years

12 - 20 Lacs

hyderabad

Work from Office

Job Role: Customer Support Lead/Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: ** 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is mandatory **Prior experience in sales or project management is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a season...

Posted 1 month ago

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Customer Support Manager - B2B SaaS exp mandatory Acads360 India

10.0 - 15.0 years

10 - 20 Lacs

Hyderabad

Work from Office

Job Role: Customer Support Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is desired ** Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager wit...

Posted 4 months ago

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Virtual Service Management Engineer Global Talent Track

2 - 4 years

4 - 5 Lacs

Navi Mumbai

Work from Office

Job Title: Virtual Service Management. Location: Mumbai, Ghansoli Sub-Domain: Engineer Job Type: Full time Company: Startek Job Overview: Service Management process for Long tail customers to be outsourced. Virtual Service Management activities to be carried out by engaging customer remotely for Enterprise Fixed Line services. Experience: 2-4 Years of experience in Enterprises/ Fixed Line Network Qualifications: BE/B.Tech Elec and Telecommunication /Computer science, CCNA Preferred Key Responsibilities: Service engagement and experience for Enterprise Customers by driving incident, Escalation Management as day to day operations. Strong engagement with Cross functional teams to drive our prio...

Posted 6 months ago

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