Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations. Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.
Bengaluru
INR 4.0 - 5.0 Lacs P.A.
Work from Office
Full Time
New Conversation Designer Employee Design and Architecture Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others in enhancing customer interactions and automating processes using our Conversational AI technology. Our global team comprises over 60 highly skilled professionals from diverse backgrounds. Our company culture is open and progressive, with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion, purpose, challenges, and fun. Tasks As a Conversation Designer, you will be responsible for designing engaging and effective conversational flows that deliver exceptional user experiences for voice and text-based AI systems. You will collaborate closely with product managers, developers, and AI engineers to ensure seamless and natural interactions between users and our AI platforms. Key Responsibilities: Design Conversational Flows: Create intuitive, engaging, and user-friendly conversation scripts for chatbots, virtual assistants, and other AI-driven interfaces. User-Centric Design: Focus on understanding user needs and behaviors to craft conversations that are natural, empathetic, and aligned with business goals. Collaborate with Cross-Functional Teams: Work closely with developers, product managers, and data scientists to ensure the implementation of conversation designs is technically feasible and aligns with project requirements. Prototype and Test: Build conversation prototypes, conduct usability testing, and iterate on designs based on user feedback and analytics. Maintain Consistency: Ensure consistency in tone, language, and brand voice across different channels and touchpoints. Improve AI Performance: Analyze and optimize conversation flows based on data and user feedback to improve engagement and performance of the AI system.Documentation: Document conversation designs, flows, and user journeys for team collaboration and future reference. Requirements 2-3 years of experience in conversation design, UX writing, or related fields with hands-on experience in chatbot or conversational AI projects. Strong writing and communication skills with the ability to create clear, concise, and engaging dialogue for AI systems. Experience with conversation design tools (e.g., Voiceflow, Botmock, Dialogflow, or similar platforms). Solid understanding of natural language processing (NLP) and conversational AI technologies. Ability to collaborate effectively with technical and non-technical teams. A user-first mindset with a focus on designing seamless and natural experiences. Strong problem-solving skills with the ability to adapt to changing project requirements. A passion for conversational AI and delivering exceptional user experiences. Preferred Qualifications: Experience working in agile development environments. Familiarity with voice interfaces and multilingual conversation design. Knowledge of AI training data and conversational analytics. Benefits A culture comprised of diverse, global teams who have a passion for collaboration and client service. The ability to have an impact on a fast-growing startup and innovative and state-of-the-art AI products and solutions. A competitive salary and scope for further advancement. A great environment that promotes open feedback and a flat hierarchy, working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun. If you re excited about shaping the future of conversational AI and creating impactful user experiences, we d love to hear from you! Updated: 1 minute ago Job ID: 13786800 Report issue Enterprise Bot 51-200 employees Technology, Information and Internet
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Enterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes, and drive revenue growth. Our global team comprises over 60 highly skilled professionals from diverse backgrounds. Fostering a truly open and progressive company culture with state-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun. Tasks We are looking for a full-time Data Scientist for our Bangalore office. As an integral part of the team, you will work within multi-disciplinary teams and with external collaborators to identify opportunities for leveraging data, developing proof-of-value prototypes and implementing data science and AI solutions that solve R&D enterprise level problems. Role & Responsibilities: The data scientist will be responsible for design and development of deep learning & LLM based models on unstructured and Structured Data. Will focus on not just on designing the algorithm but also on delivering it at scale. Will build and deploy deep learning techniques in production. Design and develop software modules that perform data ingest, data transform, and analytics tasks. Deliver customized solutions in a timely manner. Monitor and maintain high quality and accuracy of models during deployment. Requirements Candidates should have 2-3 years of experience in the fields of machine learning, deep learning, LLM-based models, NLP, and data science. Strong skills in Python. Hands-on experience in developing & running machine learning applications in production. Familiarity with training and serving large language models in production. Hands on experience in building and implementing advanced statistical analysis and machine learning and data mining. Strong understanding of fundamentals of Computer Science. Benefits A culture comprised of diverse, global teams who have a passion for collaboration and client service. A competitive salary and scope for further advancement State-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun If you’re passionate about technology, love solving complex problems, and are eager to be part of a dynamic, innovative team, your journey starts here. Join us in harnessing cutting-edge AI solutions to drive data-driven insights and make a lasting impact. Show more Show less
Bengaluru
INR 4.0 - 7.0 Lacs P.A.
On-site
Part Time
Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others in enhancing customer interactions and automating processes using our Conversational AI technology. Our global team comprises over 60 highly skilled professionals from diverse backgrounds. Our company culture is open and progressive, with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion, purpose, challenges, and fun. Tasks We are looking for a talented and experienced Node.js Developer with 2-4 years of hands-on experience to join our development team. You will be responsible for building and maintaining scalable backend systems, designing efficient database structures, and implementing secure and high-performing APIs. Your role will involve collaborating with cross-functional teams to deliver top-quality software solutions while adhering to industry best practices. Key Responsibilities: Backend Development: Design, develop, and maintain scalable server-side applications using Node.js. Leverage frameworks such as Express.js and Koa for efficient API and application development. Database Management: Work extensively with MongoDB for schema design, indexing, and optimising query performance. Utilize SQL-based databases when needed to meet project requirements. API Development & Integration: Build secure, efficient, and reusable RESTful and/or GraphQL APIs to facilitate seamless communication between systems. Implement authentication systems using frameworks like OAuth, JWT, and others to ensure robust access control. Security & Data Protection: Implement security and data protection best practices in APIs, data flows, and database design. Ensure systems are designed to protect sensitive user and organizational data. Troubleshooting & Support: Identify, debug, and resolve production issues to ensure a seamless user experience. Monitor performance and scalability, addressing bottlenecks as they arise. Collaboration & Documentation: Collaborate with front-end developers, designers, and other team members to integrate front-end elements with server-side logic. Document code, APIs, and database schemas to maintain clarity and facilitate knowledge sharing. Requirements Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 2-4 years of professional experience in backend development using Node.js and MongoDB. Proficiency in SQL-based databases (e.g., MySQL, PostgreSQL) in addition to MongoDB. Technical Skills: Strong command of JavaScript (ES6+) and asynchronous programming concepts. Expertise in Node.js frameworks such as Express.js and Koa. Hands-on experience in designing and optimising database schemas, queries, and indexes. Familiarity with authentication and authorization mechanisms, including OAuth, JWT, and session-based systems. Experience in identifying and resolving production issues in a timely manner. Security & Best Practices: Knowledge of security best practices for APIs and backend systems, including data protection, encryption, and secure API design. Testing & Debugging: Strong understanding of testing frameworks such as Jest, Mocha, or Chai for unit and integration testing. Version Control & Deployment: Proficiency in Git for source control and collaboration. Experience with CI/CD pipelines, cloud platforms (AWS, Azure, or GCP), and containerisation tools (Docker/Kubernetes) is a plus. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration skills to work effectively in a team. Preferred Skills: Familiarity with microservices architecture and event-driven systems. Experience working with Agile/Scrum methodologies. Exposure to caching mechanisms such as Redis. Benefits A culture comprised of diverse, global teams who have a passion for collaboration and client service. The ability to have an impact on a fast-growing startup and innovative and state-of-the-art AI products and solutions. A competitive salary and scope for further advancement. A great environment that promotes open feedback and a flat hierarchy, working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others in enhancing customer interactions and automating processes using our Conversational AI technology. Our global team comprises over 60 highly skilled professionals from diverse backgrounds. Our company culture is open and progressive, with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion, purpose, challenges, and fun. Tasks We are looking for a talented and experienced Node.js Developer with 2-4 years of hands-on experience to join our development team. You will be responsible for building and maintaining scalable backend systems, designing efficient database structures, and implementing secure and high-performing APIs. Your role will involve collaborating with cross-functional teams to deliver top-quality software solutions while adhering to industry best practices. Key Responsibilities: Backend Development: Design, develop, and maintain scalable server-side applications using Node.js. Leverage frameworks such as Express.js and Koa for efficient API and application development. Database Management: Work extensively with MongoDB for schema design, indexing, and optimising query performance. Utilize SQL-based databases when needed to meet project requirements. API Development & Integration: Build secure, efficient, and reusable RESTful and/or GraphQL APIs to facilitate seamless communication between systems. Implement authentication systems using frameworks like OAuth, JWT, and others to ensure robust access control. Security & Data Protection: Implement security and data protection best practices in APIs, data flows, and database design. Ensure systems are designed to protect sensitive user and organizational data. Troubleshooting & Support: Identify, debug, and resolve production issues to ensure a seamless user experience. Monitor performance and scalability, addressing bottlenecks as they arise. Collaboration & Documentation: Collaborate with front-end developers, designers, and other team members to integrate front-end elements with server-side logic. Document code, APIs, and database schemas to maintain clarity and facilitate knowledge sharing. Requirements Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 2-4 years of professional experience in backend development using Node.js and MongoDB. Proficiency in SQL-based databases (e.g., MySQL, PostgreSQL) in addition to MongoDB. Technical Skills: Strong command of JavaScript (ES6+) and asynchronous programming concepts. Expertise in Node.js frameworks such as Express.js and Koa. Hands-on experience in designing and optimising database schemas, queries, and indexes. Familiarity with authentication and authorization mechanisms, including OAuth, JWT, and session-based systems. Experience in identifying and resolving production issues in a timely manner. Security & Best Practices: Knowledge of security best practices for APIs and backend systems, including data protection, encryption, and secure API design. Testing & Debugging: Strong understanding of testing frameworks such as Jest, Mocha, or Chai for unit and integration testing. Version Control & Deployment: Proficiency in Git for source control and collaboration. Experience with CI/CD pipelines, cloud platforms (AWS, Azure, or GCP), and containerisation tools (Docker/Kubernetes) is a plus. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration skills to work effectively in a team. Preferred Skills: Familiarity with microservices architecture and event-driven systems. Experience working with Agile/Scrum methodologies. Exposure to caching mechanisms such as Redis. Benefits A culture comprised of diverse, global teams who have a passion for collaboration and client service. The ability to have an impact on a fast-growing startup and innovative and state-of-the-art AI products and solutions. A competitive salary and scope for further advancement. A great environment that promotes open feedback and a flat hierarchy, working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun. Show more Show less
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