Enrolment Counsellor

Academic Counsellor/ Enrollment Counsellor (Telesales)

Location: [Palarivattom, Kochi]
Job Type: Full-time
Company: Xylem Learning Pvt Ltd
Experience: 0–3 years
Industry: Education / EdTech / Sales

About Us

Xylem Learning Pvt Ltd is a fast-growing EdTech company revolutionizing education through high-quality learning programs. We empower students to excel in competitive exams with expert guidance and personalized academic support. We are looking for dynamic and goal-driven individuals to join our telesales team as Academic Counsellors.

Job Overview

As an Academic Counsellor / Enrollment Advisor (Telesales), you will be responsible for guiding students and parents over phone calls, helping them understand our course offerings, and converting inquiries into enrollments.

Key Responsibilities

• Make outbound calls to prospective students and parents.
• Understand student requirements and suggest suitable courses.
• Explain course features, benefits, and fee structures.
• Convert leads into enrollments through consultative selling.
• Follow up with leads regularly to drive conversions.
• Maintain call records and update CRM software.
• Meet or exceed daily, weekly, and monthly targets.

Qualifications

• Bachelor’s degree in any discipline.
• Excellent communication skills in English and Malayalam (or local language).
• Passion for sales and education.
• Freshers are welcome; experience in telesales/EdTech is a plus.
• Basic computer knowledge.

What We Offer

• Competitive salary + attractive performance-based incentives.
• Training and development support.
• A vibrant, supportive team culture.
• Opportunities to grow within the organization.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person