Billing & Enrollment Associate JoulestoWatts

0.0 - 5.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Job Description: • Complete the full cycle of Identification, Validation, Enrollment and Billing procedures related to members • Work on the customers applications, eligibility and fallouts arising out of discrepancies in the systems • Ensure the accuracy and completeness of applications taken • Billing activity includes monthly generation of member premium bills and payments received to fulfill those bills • Correct all Billing discrepancies in a way that member no longer owes money • Changes in Payment types as requested by Member • Complete Account reconciliation of members post terminating the member from Services • Works flexibly and cooperatively under supervision with all team members • Completes all responsibilities according to established protocols, policies and standard practices plus adhere to regulatory compliance programs such as HIPPA Skills Required • Good verbal and written communication skills, • Ability to multi-task, Critical thinking abilities, open and ready to work on feedback • Quality focused, Good Analytical skills. • Proficiency with Windows, MS Office and basis computer skills • Demonstrate skills necessary to interpret regulations and guidelines • Ability to interact positively with internal and external customers Eligibility Criteria • At least 6 months of experience in preferably in health care domain and preferably with experience of working in night shift • Proficiency in Microsoft Office Suite • Must be an Graduate from an recognized university (No B.Tech, MCA or IT related degree) • Should be willing to work from Office • Typing - 20 WFM with 90% Accuracy • Should have the ability/resources to WFH if required

Posted 2 weeks ago

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