Assistant Manager / Manager - Merchant Onboarding Airpay Services

8.0 - 13.0 years

4 - 9 Lacs

Bhubaneswar, Odisha, India

On-site

Key Responsibilities: Team Leadership: Lead and mentor a team of Onboarding Specialists, providing guidance, support, and coaching to ensure high performance and continuous improvement. Process Optimization: Develop and optimize merchant onboarding processes to enhance efficiency, accuracy, and customer satisfaction. Identify bottlenecks and implement solutions to streamline operations. Compliance Management: Ensure that all onboarding processes adhere to regulatory requirements and internal policies. Stay up-to-date with industry regulations and implement necessary changes to maintain compliance. Stakeholder Collaboration: Collaborate with cross-functional teams, including Sales, Customer Support, and Product Development, to align onboarding processes with overall business goals and customer expectations. Quality Assurance: Implement quality assurance protocols to maintain the highest standards in data accuracy and customer communication during the onboarding process. Reporting and Analysis: Generate regular reports and analyse key metrics to evaluate team performance and identify areas for improvement. Use data-driven insights to make informed decisions. Customer Focus: Uphold a customer-centric approach, ensuring merchants have a positive onboarding experience and receive timely and accurate information throughout the process. Required Qualifications: Bachelor s degree in business, Operations Management, or related field. Master s degree is a plus. 8 years of experience in merchant onboarding operations, with a proven track record of team leadership and process optimization. Strong understanding of regulatory requirements related to merchant onboarding and payment processing. Exceptional analytical and problem-solving skills with the ability to make data-driven decisions. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners. Demonstrated ability to thrive in a fast-paced, dynamic environment while managing multiple priorities. Experience with CRM and onboarding software systems is a plus. Skills and Experience: 8 years of experience in merchant onboarding operations, with a proven track record of team leadership and process optimization. Strong understanding of regulatory requirements related to merchant onboarding and payment processing.

Posted 2 days ago

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Chemical Engineering TLC ENGINEERING SOLUTION

0.0 - 4.0 years

0 Lacs

uttar pradesh

On-site

As a Chemical Engineer, you will utilize your expertise in chemistry and physics to streamline production processes, troubleshoot issues, and improve overall efficiency within the chemical industry. Your responsibilities will revolve around leveraging your knowledge to optimize manufacturing operations, tackle challenges, and drive innovation in chemical-related sectors. By applying your understanding of chemical principles, you will play a pivotal role in enhancing productivity and ensuring the smooth functioning of production facilities. In order to excel in this role, candidates are required to possess a minimum educational background of 10+2 with Physics, Chemistry, and Mathematics as mandatory subjects. This foundational knowledge will serve as a solid base for you to build upon and contribute effectively to the advancement of chemical engineering practices.,

Posted 4 days ago

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