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Service Desk Engineer Ericsson

1.0 - 4.0 years

3 - 7 Lacs

bengaluru

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Join our Team About this opportunity: At Ericsson, we are currently seeking a proactive and dedicated Service Desk Engineer to join our dynamic team In this pivotal role, you are assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution, What you will do: Service Alarm Monitoring Alarm Management for the assigned Network Services Ticket Management Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the f...

Posted 2 months ago

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