432 Engineering Support Jobs - Page 18

Project description Part of a 15-man team who provides CtB/RtB support for the Bank''s Calypso platform. Specifically this role is in the Calypso Support team so prior experience with Production Support is a must. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Assist with strategic (bank) initiatives to develop capabilities Skills Must have Overall 2-8 years of experience as a Calypso Support Engineer Strong drive for Continuous learning and improvement Good functional knowledge of FX, MM, and Fixed Income Products Strong communication skills and ability to work in a geographically dispersed team Nice to have Collateral Management is a big plus

Project description Part of a 15-man team who provides CtB/RtB support for the Bank''s Calypso platform. Specifically this role is in the Calypso Support team so prior experience with Production Support is a must. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Assist with strategic (bank) initiatives to develop capabilities Skills Must have Overall 2-8 years of experience as a Calypso Support Engineer Strong drive for Continuous learning and improvement Good functional knowledge of FX, MM, and Fixed Income Products Strong communication skills and ability to work in a geographically dispersed team Nice to have Collateral Management is a big plus

Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urge...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

Job Title: Civil Designer (SP3D) – EPC Oil & Gas Projects Location: Chennai, Hyderabad, Pune, Mumbai Job Type: Full Time Job Summary: We are looking for a skilled Civil Designer with experience using SmartPlant 3D (SP3D) to support EPC projects in the oil and gas industry, covering both offshore and onshore developments. The role involves preparing 3D models and drawings for civil and structural components in compliance with industry and client standards. Key Responsibilities: Create and update 3D models of civil and structural elements using SP3D. Prepare construction drawings including foundations, structural steel, concrete layouts, and site infrastructure. Work closely with engineers and...

Monitor production systems, job flows, interfaces, and file transfers to ensure system health and timely business operations. Resolve operational problems within defined schedules and service level agreements. Analyse and troubleshoot root causes of system or job failures, escalating to L2/L3 teams as needed. Handle and follow up on escalated incidents and outstanding production issues promptly. Document all incidents, actions, and resolutions in the daily operational log and ticketing tools. Manage job calendars, scheduling, and restarts for timely process completion. Maintain user accounts, access rights, and perform password resets as per requests. Ensure daily handover of open incidents ...

Honest IT Group is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholde...