432 Engineering Support Jobs - Page 17

Req ID: 318515 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Sr. Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN). "About The Role – Support Engineer (Data Practice) – Snowflake, Airflow, IICS RoleSupport Engineer Job Summary: We are looking for a Support Engineer in Data Practice with expertise in Snowflake, Apache Airflow, and Informatica IICS (Intelligent Cloud Services). The ideal candidate will be responsible for monitoring, troubleshooting, and optimizing data pipeline...

About Eka: Eka Software Solutions, now a part of STG, has merged with Quor Group. This merger has established a formidable presence in the vendor solutions market for metals, energy and agriculture. Catering to a wide range of asset classes, our company utilizes a cloud-based suite of CTRM and ETRM solutions enhanced by AI/ML technology, alongside Supply Chain Management and E-Sourcing products. Today, we boast of extensive CTRM/ETRM expertise across softs, Ags, fertilizers/chemicals, liquids, precious metals, concentrates, energy and much more. Quor Group is able to provide the industry a very unique offering that meets the growing demands of commodity traders, energy merchants miners, indu...

locationsHYDERABAD, IND time typeFull time posted onPosted 6 Days Ago job requisition idR1147200 . TITLEAssociate Software Support Team Lead GRADE10 LOCATIONHyderabad, India About NCR Atleos Corporation : NCR Atleos (NYSENATL) is a global technology company dedicated to creating exceptional self-service banking experiences. We provide comprehensive services, software, and hardware solutions for self-service channels. Headquartered in Atlanta, Georgia, NCR Atleos can be found online at www.ncratleos.com. You are: Passionate about technology and troubleshooting, with a unique perspective on the world. You see possibilities and opportunities everywhere, believing that every problem has a soluti...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the te...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Specific Knowledge and Experience: - Provide post-sales, hardware support remotel...

We are looking for a highly skilled and experienced Support Engineer to join our team at Ecobillz Private Limited. The ideal candidate will have 1-4 years of experience in the software product industry. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve customer complaints and issues in a timely and professional manner. Collaborate with internal teams to identify and implement solutions to customer problems. Develop and maintain knowledge base articles to document common issues and resolutions. Analyze customer feedback and suggest improvements to products or services. Work closely with the development team to en...

Role Description Represent the Production Support organization on company-wide project teams. Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team. Prioritize workload, providing timely and accurate resolutions. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs. Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Participate in knowledge transfer to ensure better grasp of ...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a highly motivated Application Support Analyst to join Tesla's Application Support team. The ideal candidate will have a good balance of building relationships with business users, solving technical problems and knowledge of enterprise level systems. Responsibilities Understand and own the end-to-end integration of Tesla's Software Application systems Work directly with software developers and business users to understand issues and provide solutions in real-time Work through tickets received from business users of globally distributed locations Create workarounds for issues that require immediate solutions if a permanent one is not immediately available, and document trou...

Job Title: Fixed Income Production Support Engineer Corporate Title: AS Role Description The Production Support Engineer acts as a professional in the Global Fixed Income IT support team, providing front line support to the trading and sales business community and their associated applications used by the Global Fixed Income business. The team is responsible for management of Deutsche Banks premier trading platforms providing execution, market data and post-trade services to external and internal clients. Each individual is expected to balance between fast response (e.g. electronic trading monitoring and incident management) and longer term activities (e.g. DevOps, release planning, security...

We are seeking a skilled and experienced Site Reliability Engineer (SRE) to join our team. The ideal candidate will have a strong background in managing and supporting microservices, with expertise in RestAPIs, Dynatrace, and dashboard management. Additionally, proficiency in scripting languages such as PowerShell, YAML, or Shell Scripting is essential. Key Responsibilities: Manage and support microservices to ensure high availability and reliability. Develop, maintain, and monitor dashboards to provide insights into system performance. Utilize Dynatrace for application performance monitoring and troubleshooting Implement and manage RestAPIs to facilitate seamless integration and communicati...

Kafka, IBM APIC & Data Power Administration : Job Summary: We are seeking a highly skilled Middleware Support Engineer to join our dynamic team. The ideal candidate will have extensive experience in supporting and managing middleware technologies including Kafka, IBM API Connect (APIC), IBM Data Power management. The role involves ensuring the smooth operation, maintenance, and troubleshooting of these systems to support our business operations. Key Responsibilities: Provide technical support and administration for Kafka, IBM API Connect (APIC), IBM Data Power management. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Colla...

Kafka, IBM APIC & Data Power Administration : Job Summary: We are seeking a highly skilled Middleware Support Engineer to join our dynamic team. The ideal candidate will have extensive experience in supporting and managing middleware technologies including Kafka, IBM API Connect (APIC), IBM Data Power management. The role involves ensuring the smooth operation, maintenance, and troubleshooting of these systems to support our business operations. Key Responsibilities: Provide technical support and administration for Kafka, IBM API Connect (APIC), IBM Data Power management. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Colla...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

Role Summary The L 1 Production Support Engineer for VisionPLUS is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to VisionPLUS. Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. Handle initial triage of incidents and user tickets. Provide quick fixes and workarounds for known issues. Maintain SOP documentation and knowledge base for recurring issues. Escalate unresolved or complex problems to L2/L3 teams. Coordinate with develo...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

Job Summary: We are looking for an experienced L2 Support Engineer with a good understanding of Java applications . This role involves resolving technical issues, working closely with development teams, and ensuring the smooth running of production systems. Key Responsibilities: Handle application support issues related to Java-based systems. Analyze and troubleshoot technical problems reported by users or L1 support teams. Monitor system health and application performance. Work with development teams to fix bugs and implement improvements. Provide timely updates and solutions to reported issues. Maintain documentation for support processes and common issues. Ensure proper escalation of crit...

About The Role Role: Support Engineer Department Information Technology Levels: II Status: Full Time/Exempt Location Corporate Manages Others No Basic Function and Scope of Responsibility The Support Engineer role is primarily responsible to provide a single point of contact for end users to receive support within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user equipment to ensure optimal performance. The person will also provide frontline help desk coverage (in person, by telephone, or via email), requiring problem analysis, technical assistance, and training of associates for various information syst...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

We are looking for energetic and versatile engineers to join our Azure Application Platform Support team. In this role, you will support enterprise customers leveraging serverless, event-driven, and microservices-based architectures on Azure. You will engage with customers to troubleshoot, optimize, and guide solutions built with Azure Functions, Logic Apps, API Management, and App Services. This is a high-impact role requiring deep curiosity and technical breadth across application deployment, orchestration, and monitoring , with a commitment to customer success. Engineers will work in rotational shifts(24X7) to support mission-critical deployments and maintain uptime SLAs. Key Responsibili...