432 Engineering Support Jobs - Page 14

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

: Job Title Operations Engineer, Associate LocationPune, India Role Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional knowledge o...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urge...

Resource to have minimum 3.5+ years of experience with SRE - Production support experience Participate in on-call rotations to provide 24/7 support for critical systems. Strong knowledge to create incident or Change requests using Service now Experience on Devops, Service now, Dynatrace, Ansible, Github, UCD and Helios. Utilize Dynatrace for application performance monitoring and troubleshooting Experience on Production incidents and troubleshot the Production issues Strong knowledge of RestAPIs and their implementations. Proven experience as a Site Reliability Engineer or similar role. Need to work in Shifts (24/7 support model) and ready to provide extra support when team required. Good ba...

Project description Part of a 16-man team who provides CtB/RtB support for the Bank's Calypso platform. Specifically, this role is in the Calypso Support team so prior experience with Production Support is a must. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Assist with strategic (bank) initiatives to develop capabilities Functional and Technical support of the Calypso application Interact with business users and resolve their queries Work on the rotational afternoon shift Skills Must have 5+ years of experience on Calypso, as a production support analyst or in a hands-on support capacity Knowledge and experience of Calypso Back Office Strong drive for Cont...

Kafka, IBM APIC & Data Power Administration : Job Summary: We are seeking a highly skilled Middleware Support Engineer to join our dynamic team. The ideal candidate will have extensive experience in supporting and managing middleware technologies including Kafka, IBM API Connect (APIC), IBM Data Power management. The role involves ensuring the smooth operation, maintenance, and troubleshooting of these systems to support our business operations. Key Responsibilities: Provide technical support and administration for Kafka, IBM API Connect (APIC), IBM Data Power management. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Colla...

: Job Title- Operations Engineer, Associate Location- Pune, India Role Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional knowledg...

: Job Title - Configuration Engineer Location - Pune Role Description This role requires working closely with the Business and Project Manager/Scrum Master for overall implementation and support of Coupa Risk Assess projects. Should be hands-on Coupa with multiple implementation experience and experience in workflow configuration. Should be a good team player having good communication and interpersonal skills. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Learn Coupa Capabilities Technical Configuration in the tool quickly. Und...

SUMMARY Job Role: Payments Support Engineer Experience: 2+ years Location: Mumbai/Kolkata Summary: We are seeking a Payments Support Engineer to join our team. As an Application Support Engineer, you will be responsible for identifying and resolving issues within critical business systems, ensuring seamless operations. Roles & Responsibilities: Work independently and become a subject matter expert. Actively participate in team discussions and contribute to providing solutions to work-related problems. Proactively identify and resolve software issues and collaborate with cross-functional teams to address system malfunctions. Document troubleshooting steps and solutions for future reference an...

Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High S...

Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Job Responsibilities: Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problemsAct as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwideAnswer incoming customer phone calls and e-mail while providing superior customer serviceResponsible for the ownership of incident creatio...

Candidate will be required to work different shifts. Provide first-level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications, and printer problems. Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide. Answer incoming customer phone calls and e-mail while providing superior customer service. Responsible for the ownership of incident creation, resolution, and closure. Utilize current problem and knowledge management software in accordance with standard operati...

Serve as a primary technica contact for advanced customer support cases on IBM Power Systems. Troubeshoot and resove compex issues reated to hardware, virtuaization (PowerVM), operating systems (AIX/Linux), and system firmware. Provide advanced troubeshooting and root cause anaysis for IBM Power Systems hardware and firmware issues. Anayze system dumps, traces, and ogs to diagnose and isoate root causes of system faiures or performance issues. Coaborate cosey with L2, Product deveopment and QA teams to drive timey resoution of critica issues and impement ong-term fixes or design changes. Reproduce and debug customer-reported issues in ab environments using diagnostic toos and ogs. Document a...

Position - Large Rotating Equipment, Auxiliary Fluid Systems Engineer for post documentation service business You will be working closely with our teams in Germany & USA to perform fluid systems, Piping & Layout Engineering for Large rotating equipment. Your work will have interfaces to other disciplines. This role will be a member of the post documentation service team for engineering support to work on gas, oil, steam and liquid fluid system for example, Fuel gas, Fuel oil, lube oil, control oil, Drain Systems, Wet Compression System, Blow off and Cooling air system for multiple Gas turbine (GT) frames, Gland Steam Condenser system for Steam Turbines or Seal Oil system for the Generators. ...

About the Role: Grade Level (for internal use): 09 S&P Global - Mobility The Role: TechOps Support Engineer The Team Automotive Insights leverages technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chainfrom product planning to marketing, sales, and the aftermarket. Technology Operations works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. The Impact We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to suppo...

Factory Manager for existing plant in Fatehpur district UP close to 50 km from Kanpur for a large multifaceted company involved in Manufacture of detergent intermediates and other chemicals having factories at multiple locations across India with corporate office /head office in New Delhi - Only Senior level candidates are required with minimum experience of 8 years in the manufacturing industry - Detergent raw material , Sufactants manufacturing industry candidates are preferred. - Engineering background required to independently handle all plant operations, oversee maintenance , preventive maintenance, hire teams independently. - To over see all factory operations are smooth including prod...

So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NiCE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from S...

About NCR Atleos TITLEAssociate Software Support Team Lead GRADE10 LOCATIONHyderabad, India About NCR Atleos Corporation : NCR Atleos (NYSENATL) is a global technology company dedicated to creating exceptional self-service banking experiences. We provide comprehensive services, software, and hardware solutions for self-service channels. Headquartered in Atlanta, Georgia, NCR Atleos can be found online at www.ncratleos.com. You are: Passionate about technology and troubleshooting, with a unique perspective on the world. You see possibilities and opportunities everywhere, believing that every problem has a solution. You view challenges as boundaries to push and problems to solve. Position Summ...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

job requisition idJR1027519 Overall Responsibilities: Lead the development and implementation of projects using emerging technologies Mentor and guide team members to ensure the successful delivery of projects Identify and evaluate new technology solutions to improve business processes Collaborate with cross-functional teams to ensure alignment with the organization's overall strategy Stay up-to-date with the latest technological advancements and industry trends Skills: Strong expertise in emerging technologies such as blockchain, IoT, AI, etc. Strong technical knowledge of software development lifecycle Excellent problem-solving and critical thinking skills Good understanding of software ar...

Job Track Description: RPA Developer \ UiPath Experience: 3-5 years Key Responsibilities: Develop automation scripts using UiPath Studio. Assist in designing workflows and process automations. Test, troubleshoot, and maintain bots in production. Collaborate with QA and business analysts during UAT. Document solution designs and implementation details. Qualifications: Bachelor's degree in IT, Engineering, or equivalent. Solid experience in UiPath development and debugging. Familiarity with REFramework and Orchestrator. Basic understanding of SDLC and Agile practices. UiPath Developer certification mandatory. Finance Accounting and Procurement domain knowledge will be an added advantage

Job Track Description: Senior RPA Developer \u2013 UiPath Experience: 5-7 years Key Responsibilities: Analyze process documentation and identify automation opportunities. Design, develop, and deploy robust UiPath automations. Support code reviews, optimization, and troubleshooting. Collaborate with business analysts and QA to ensure high-quality delivery. Maintain and support existing bots and handle updates as needed. Ensure alignment with security and compliance standards. Qualifications: Bachelor\u2019s degree in a technical discipline. Advanced knowledge of UiPath Studio, Orchestrator, and REFramework. Experience integrating UiPath with APIs, databases, and other enterprise tools. Strong...