245 Engineering Support Jobs - Page 10

Kafka, IBM APIC & Data Power Administration : Job Summary: We are seeking a highly skilled Middleware Support Engineer to join our dynamic team. The ideal candidate will have extensive experience in supporting and managing middleware technologies including Kafka, IBM API Connect (APIC), IBM Data Power management. The role involves ensuring the smooth operation, maintenance, and troubleshooting of these systems to support our business operations. Key Responsibilities: Provide technical support and administration for Kafka, IBM API Connect (APIC), IBM Data Power management. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Colla...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

Role Summary The L 1 Production Support Engineer for VisionPLUS is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to VisionPLUS. Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. Handle initial triage of incidents and user tickets. Provide quick fixes and workarounds for known issues. Maintain SOP documentation and knowledge base for recurring issues. Escalate unresolved or complex problems to L2/L3 teams. Coordinate with develo...

We are looking for a skilled Support Engineer to join our team at Henson Group, responsible for providing top-notch support for our Modern Workplace solutions. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to end-users for issues related to the Modern Workplace platform. Troubleshoot and resolve complex technical problems efficiently. Collaborate with internal teams to identify and implement solutions for recurring issues. Develop and maintain documentation of support cases and resolutions. Analyze customer feedback and recommend impro...

Job Summary: We are looking for an experienced L2 Support Engineer with a good understanding of Java applications . This role involves resolving technical issues, working closely with development teams, and ensuring the smooth running of production systems. Key Responsibilities: Handle application support issues related to Java-based systems. Analyze and troubleshoot technical problems reported by users or L1 support teams. Monitor system health and application performance. Work with development teams to fix bugs and implement improvements. Provide timely updates and solutions to reported issues. Maintain documentation for support processes and common issues. Ensure proper escalation of crit...

About The Role Role: Support Engineer Department Information Technology Levels: II Status: Full Time/Exempt Location Corporate Manages Others No Basic Function and Scope of Responsibility The Support Engineer role is primarily responsible to provide a single point of contact for end users to receive support within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user equipment to ensure optimal performance. The person will also provide frontline help desk coverage (in person, by telephone, or via email), requiring problem analysis, technical assistance, and training of associates for various information syst...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizatio...

We are looking for energetic and versatile engineers to join our Azure Application Platform Support team. In this role, you will support enterprise customers leveraging serverless, event-driven, and microservices-based architectures on Azure. You will engage with customers to troubleshoot, optimize, and guide solutions built with Azure Functions, Logic Apps, API Management, and App Services. This is a high-impact role requiring deep curiosity and technical breadth across application deployment, orchestration, and monitoring , with a commitment to customer success. Engineers will work in rotational shifts(24X7) to support mission-critical deployments and maintain uptime SLAs. Key Responsibili...

Project description Part of a 15-man team who provides CtB/RtB support for the Bank''s Calypso platform. Specifically this role is in the Calypso Support team so prior experience with Production Support is a must. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Assist with strategic (bank) initiatives to develop capabilities Skills Must have Overall 2-8 years of experience as a Calypso Support Engineer Strong drive for Continuous learning and improvement Good functional knowledge of FX, MM, and Fixed Income Products Strong communication skills and ability to work in a geographically dispersed team Nice to have Collateral Management is a big plus

Project description Part of a 15-man team who provides CtB/RtB support for the Bank''s Calypso platform. Specifically this role is in the Calypso Support team so prior experience with Production Support is a must. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Assist with strategic (bank) initiatives to develop capabilities Skills Must have Overall 2-8 years of experience as a Calypso Support Engineer Strong drive for Continuous learning and improvement Good functional knowledge of FX, MM, and Fixed Income Products Strong communication skills and ability to work in a geographically dispersed team Nice to have Collateral Management is a big plus

Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urge...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

Job Title: Civil Designer (SP3D) – EPC Oil & Gas Projects Location: Chennai, Hyderabad, Pune, Mumbai Job Type: Full Time Job Summary: We are looking for a skilled Civil Designer with experience using SmartPlant 3D (SP3D) to support EPC projects in the oil and gas industry, covering both offshore and onshore developments. The role involves preparing 3D models and drawings for civil and structural components in compliance with industry and client standards. Key Responsibilities: Create and update 3D models of civil and structural elements using SP3D. Prepare construction drawings including foundations, structural steel, concrete layouts, and site infrastructure. Work closely with engineers and...

Monitor production systems, job flows, interfaces, and file transfers to ensure system health and timely business operations. Resolve operational problems within defined schedules and service level agreements. Analyse and troubleshoot root causes of system or job failures, escalating to L2/L3 teams as needed. Handle and follow up on escalated incidents and outstanding production issues promptly. Document all incidents, actions, and resolutions in the daily operational log and ticketing tools. Manage job calendars, scheduling, and restarts for timely process completion. Maintain user accounts, access rights, and perform password resets as per requests. Ensure daily handover of open incidents ...

Honest IT Group is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholde...