Work from Office
Full Time
Description Team Collaboration & Knowledge Sharing •Work closely with team members to ensure seamless collaboration on projects and tasks. •Actively contribute to team growth by sharing expertise, documenting processes, and fostering a culture of continuous learning. •Mentor junior team members, fostering professional growth and ensuring adherence to best practices. Customer Engagement & Change Management •Engage with end users and stakeholders to understand their needs, resolve issues, and implement infrastructure changes with minimal disruption. •Participate in change management processes, ensuring compliance with policies and standards while effectively communicating updates to impacted parties. Infrastructure Management •Work with on-premises and cloud environments to maintain system integrity, availability, and performance. •Collaborate with cross-functional teams to align goals with business objectives. Vulnerability Management •Track, prioritize, and remediate endpoint vulnerabilities to maintain a secure Infrastructure. •Resolve escalated endpoint vulnerabilities and guide the team through troubleshooting complex problems. Automation & Scripting •Develop scripts and automation processes to streamline remediation and operational tasks. •Identify opportunities for infrastructure optimization and contribute to long-term operational strategy. Compliance •Adhere to company policies, procedures, and directives while maintaining flexibility to adapt to evolving business needs. Qualifications Undergraduate degree or equivalent experience. Required Qualifications •Bachelors degree in Computer Science, Information Technology, or a related field •5+ years of experience in vulnerability management. •Some advanced certifications preferred (e.g. Microsoft, Red Hat, Tanium, Jamf, etc.) •Experience with endpoint management tools (e.g., Tanium preferred). •Familiarity with using IT Service Management (ITSM) ticket platforms for task and change management (e.g. ServiceNow preferred). •Proven ability to work directly with end users to resolve vulnerabilities and technical issues. Preferred Qualifications •Advanced experience with scripting languages such as PowerShell, Python, or Bash. •Knowledge of infrastructure monitoring tools and practices. •Basic understanding of cloud platforms such as Azure and AWS. •Strong analytical and problem-solving skills. •Excellent communication skills, both verbal and written.
Optum
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My Connections Optum
Hyderabad
6.0 - 16.0 Lacs P.A.