5 Engagement Support Jobs

As a Manager/Senior Manager in HRBP focusing on IT Hiring in the BFSI/Fintech/IT Industry, you will be responsible for driving IT hiring initiatives in collaboration with the IT team. Your role will involve implementing HR policies and frameworks specifically tailored for IT employees. Additionally, you will play a key role in supporting the entire employee lifecycle management process from onboarding to exit. You will be expected to provide HR business partnering, performance management, and engagement support to ensure the overall success and well-being of the IT workforce. Collaboration with the management team to enhance productivity and retention rates will be a crucial aspect of your responsibilities. The ideal candidate for this position should possess a minimum of 9-14 years of experience in HR, with a focus on IT recruitment and strategic HR partnering. A post-graduate degree in HR such as an MBA/PGDM from a reputed B-school is preferred. Strong communication skills, problem-solving abilities, and a knack for data-driven decision-making are essential qualities required for this role.,

You will be joining the KPMG Resource Centre (KRC) team, which consists of over 3,000 colleagues dedicated to serving audit clients primarily from KPMG Europe and a few other countries. The services provided by KRC include end-to-end Audits, IT Audits, Data Analytics, Engagement Support Hub, Transaction Assurance, and ESG, among others. The team supports clients from various sectors and currently operates in Bengaluru, Gurugram, Noida, and Mumbai.,

As an HR Admin professional at Hunger Inc., your role is crucial in ensuring the smooth functioning of our HR systems. From maintaining documentation and scheduling tasks to coordinating with teams, you will play a key role in keeping our People team organized, responsive, and efficient. Based at our Head Office in Lalbaug, you will be responsible for supporting the day-to-day operations of the HR team. Your duties will include overseeing onboarding paperwork, managing employee records, and ensuring that all HR processes run seamlessly. At Hunger Inc., we prioritize our people, whether they are guests at our various brands or members of our teams. As part of our organization, you will work alongside the HR and Operations teams to keep documents, trackers, and systems up to date. Additionally, you will collaborate with outlet teams to facilitate smooth onboarding, offboarding, and routine HR procedures. You are the ideal candidate for this role if you are highly organized, reliable, and adept at meeting deadlines. Previous experience in an administrative or coordination role, preferably within HR, is desirable. Proficiency in tools like Gmail, Google Sheets, Docs, and Drive is essential. Effective communication skills, proactive follow-up abilities, and a knack for multitasking are qualities that will set you up for success in this position. Reporting directly to the Head of HR, you will work closely with the entire HR team to fulfill various responsibilities. These include scheduling interviews, trainings, and team meetings, maintaining employee files and HR trackers, coordinating with outlet managers for document submissions, handling admin tasks such as attendance tracking and leave updates, and providing support in organizing birthdays, internal events, and HR celebrations. Joining our team will offer you a front-row seat to observe the inner workings of an HR team operating across multiple brands. This role is ideal for individuals looking to gain comprehensive experience in the field. You will thrive in our fast-paced and supportive environment, where clarity and structure are valued. By taking on this role, you will have the opportunity to actively contribute to the efficient functioning of the HR team and grow alongside a collaborative, initiative-driven team.,

You will be joining the KPMG Resource Centre (KRC), a team consisting of over 3,000 colleagues dedicated to serving audit clients primarily in KPMG Europe and a few other countries. The services provided by KRC include end-to-end Audits, IT Audits, Data Analytics, Engagement Support Hub, Transaction Assurance, and ESG, among others. The business caters to multiple sectors and currently operates in Bengaluru, Gurugram, Noida, and Mumbai.,

Team Leader / Subject Matter Expert GVK Emergency Management and Research Institute (GVK EMRI) is seeking an experienced and dynamic Team Leader / Subject Matter Expert to manage and motivate a team of 18-20+ executives in a 24/7 rotational shift environment. This role is crucial for driving performance, maintaining operational excellence , and ensuring adherence to key call center metrics. Role & Responsibilities: Demonstrated ability to effectively manage a team. Must know AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year to Date)/MTD (Month to Date), etc. Possess expert knowledge of Operations processes and supporting tools. Draw up action plans for advisors requiring coaching or development. Track attrition and performance regularly. Provide regular updates to the Operations Manager regarding team performance. Prepare various reports . Perform real-time monitoring . Manage a team of at least 18-20+ executives. Ensure staff engagement and motivation at all times. Be comfortable with 24*7 rotational shifts. Preferred Candidate Profile: 2-4 years of experience as a Team Leader in a Customer Service process, BPO, or Call Center. Equipped with adequate knowledge of Call Centre metrics, understanding & efficiently driving dialer and calling processes. Ability to lead team members , multitask, prioritize, and meet timelines of deliverables. Ability to mentor , coach, and provide direction to team members. Willingness to work in a flexible schedule. Notice Period: Candidates available to start soon will be considered favorably.