2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

As a valuable member of the team, you will play a crucial role in supporting various key result areas. Your responsibilities will include: - Assisting in the design and implementation of the end-to-end digital distribution strategy for Digital RPs. - Ensuring seamless digital onboarding journeys and structured engagement frameworks. - Implementing business tracking and real-time reporting mechanisms. - Managing effective grievance management processes. - Setting up and overseeing digital lead funnels for lending and other financial solutions. - Driving visibility and ownership across the entire funnel. - Collaborating with product, credit, and tech teams to streamline lead lifecycle processe...

Posted 2 days ago

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Customer Experience Manager Sollu

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Customer Success Manager (CSM) at our company, your primary focus will be on building strong and long-lasting relationships with our clients, leading to happy and loyal customers. You will play a crucial role in proactively engaging with customers to provide both strategic and tactical guidance that will enhance the value they derive from our suite of products at Sollus. Your responsibilities will include smoothly transitioning account ownership from the Sales and management team, managing a portfolio of accounts, and engaging with customers using a structured engagement model. You will also be tasked with creating custom metrics tailored to different verticals to ensure high levels of ...

Posted 4 months ago

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