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6.0 - 8.0 years
7 - 10 Lacs
mumbai, maharashtra, india
On-site
Key Responsibilities Own the end-to-end relationship with assigned customers, including renewals , upsells , and overall satisfaction . Develop and execute strategic account plans outlining renewal schedules, expansion roadmaps, and adoption KPIs. Use product usage data and engagement analytics to identify upsell opportunities and drive customer expansion. Collaborate with Sales and Account Executives to generate and close cross-sell leads. Ensure strong product adoption by enabling customer teams, promoting feature utilization, and sharing best practices. Anticipate churn risks and implement proactive retention strategies and stakeholder engagement plans. Conduct regular Business Reviews wi...
Posted 3 days ago
4.0 - 9.0 years
10 - 12 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
Overview : The Engagement Lead will be responsible for driving strategic client engagement, ensuring high levels of customer satisfaction, and aligning account performance with Codvos business objectives. This role serves as a key liaison between clients and internal teams, advocating for client needs while identifying opportunities for growth and service improvement. The Engagement Lead plays a critical role in maintaining strong relationships, overseeing governance, and supporting revenue goals through proactive account management. Key Responsibilities: Lead engagement strategy and execution across assigned client accounts, acting as the primary point of contact. Ensure timely delivery of ...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
Role Overview: As an Employee Engagement Specialist in this role, you will be responsible for various aspects of fostering a positive work culture and enhancing employee satisfaction. Your key responsibilities will include: - Planning and executing employee engagement programs, wellness activities, and team-building events to promote a sense of community within the organization. - Conducting surveys, feedback sessions, and engagement analytics to assess employee satisfaction and make data-driven decisions. - Fostering a culture of positivity, recognition, and open communication to create a conducive work environment. Qualification Required: - Previous experience in employee engagement, HR, o...
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
We are seeking a dynamic and people-focused People Experience & Engagement Specialist to spearhead our efforts in this domain at Beebom. Your primary responsibility will be to cultivate a vibrant, inclusive workplace that resonates with our collective vision. You will oversee the entire employee lifecycle, from onboarding to engagement, recognition, and retention, while also championing crucial culture and DE&I initiatives. With a minimum of 5-8 years of experience in HR, Employee Experience, People & Culture, or HRBP roles, you should possess a deep understanding of employee engagement, retention strategies, and culture development. Strong communication skills are essential - you should exu...
Posted 1 month ago
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