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Senior Support Consultant (Hybrid Work Schedule) Quorum Business Solutions

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Senior Support Consultant at Quorum Software, you will be responsible for the triage of customer reported issues, identifying, documenting, and providing configuration recommendations for software defects within SLA timelines. You will work closely with our product and engineering teams to offer detailed problem descriptions of customer incidents. Additionally, you will participate in the configuration, enhancement, and testing phases associated with software changes, as well as implement and support master data management solutions. Ensuring a positive customer experience by driving timely first response, customer updates, and support resolutions will be a key part of your role. Moreov...

Posted 3 months ago

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