1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of IT systems within the organization. Your primary responsibilities will include incident management, service request fulfillment, ticketing system management, user communication, escalation of issues, documentation, remote troubleshooting, hardware, and software troubleshooting, collaboration with other IT teams, adherence to service level agreements, and maintaining a strong focus on customer service. Key Responsibilities: - Act as the first point of contact for users reporting IT issues - Troubleshoot hardware, software, network, and system problems - Handle service requests such as ...

Posted 1 day ago

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