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IT Support Analyst Epicor

2.0 - 4.0 years

0 Lacs

hyderabad, telangana, india

Remote

What You Will Be Doing Perform analysis, diagnosis, and resolution of complex computer problems, and provide best-in-class customer support for end-users. Recommend and implement corrective solutions for end-users in person, and remote support for off-site users as needed. Install, configure, test, maintain, monitor, and troubleshoot end user and computer hardware and peripheral devices. Communicate and multi-task across departments and technologies, while maintaining an appropriate level of professionalism and aligned goals. Utilize corporate ticketing system to document and track incidents, requests, user interactions, and detailed hardware/software asset management. Support Microsoft and ...

Posted 2 months ago

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