61 Endpoint Management Jobs - Page 2

Schedule: Rotational Intro: We are seeking a skilled IT professional with expertise in Endpoint Management, Active Directory, and Microsoft Entra ID Group Management to join our team. The ideal candidate will have strong experience with SCCM, Intune, and Windows OS patching, alongside a solid understanding of security fundamentals and VDI environments. If you have a proactive approach to support and troubleshooting and are looking for an opportunity to contribute to a dynamic, forward-thinking IT team, wed love to connect. Some of the things youll be doing: Provide T2 support and lead P1/P2 triage efforts, diagnosing and resolving critical issues in a timely and efficient manner. Monitor system performance, anticipate potential issues, and resolve problems proactively to minimize downtime and ensure smooth operations. Oversee the installation, updates, and management of third-party applications across endpoints to ensure compatibility and security. Create and maintain detailed documentation for systems, configurations, and processes to ensure knowledge sharing and smooth troubleshooting. Work closely with other IT teams, including Security, Network, and Application Support, to ensure alignment on endpoint management goals and requirements. Act as a key point of contact for end-user support, providing clear communication and assistance on technical issues related to endpoints and IT systems. What technical skills, experience, and qualifications do you need?: Bachelor's degree in computer science, information technology, or a related field (or equivalent experience). 8+ yrs of relevant experience. Expertise in managing user access, security groups, and policies in Active Directory and Microsoft Entra ID environments. Strong experience with Autopilot and SCCM for provisioning and managing endpoints in an enterprise environment. Ability to create, manage, and troubleshoot Group Policies to enforce company-wide IT policies and security configurations. Proficient in managing and deploying Windows OS patches, ensuring systems are secure and up to date. Expertise with SCCM , Intune , 1E , and other endpoint management tools to deploy, monitor, and maintain devices. Proficiency in PowerShell scripting to automate tasks, manage configurations, and improve operational efficiency. Strong understanding of networking protocols, security best practices, and how they apply to endpoint management and protection. Experience with managing and securing mobile devices using MDM/MAM solutions.

4+ years experience in designing, implementing, and managing SCCM and Intune solutions. Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification. Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution. Experience with Azure/AWS, Network troubleshooting, Background in server administration, networking, troubleshooting, scripting, automation Experience with desktop operating systems including Windows 10/11 and OS X Scripting via PowerShell, BASH, and others. Primary skills 4+ years experience in designing, implementing, and managing SCCM and Intune solutions. Hands on experience in Operating System Deployment, Autopilot, Intune, and Co-management. Experience in application Deployment, Patching, and Imaging. Secondary skills Knowledge on DB replication Knowledge on custom Report creation SQL

Exclusive Women Walkin Drive for Technology Analyst at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July-2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role: Technology Analyst - IT Services (Core Server and networking-IT Ops end) Education: BE preferred. Location: Bangalore Experience: 6+Years Notice Period-Immediate Joiners Roles and Responsibilities, Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux. Should have strong knowledge in implementation & administration of various servers & server roles. Administration of LAN infrastructure (switches/firewall/ routers). Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework. Manage the team of analysts who support end user's IT tickets and act as SME for them. Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Thorough knowledge on different tools used for capacity management, availability managements. Experience in Asset management & IT Supplier Management. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Should be experienced in handling various IT audits ISO20K, 27K etc Installation, Trouble shooting , Managing Endpoints, Managing Physical Server /VM/cloud server, Managing Network devices(Switches / routers / Firewalls. Signature and patch updates in all Endpoints and servers in defined SLA. Preparing Daily / weekly / monthly reports and scheduling meetings and explaining the reports to respective stakeholders. Fixing vulnerability in end points, servers & network devices. Working on AMC renewal process for IT related assets.. Working with core network and server team in fixing issues. Willing to working in 24*5, 24*7 environment. WFO is mandatory. Perparing RCA for any IT related incidents. Taking end-to-End responsibility in the projects provided by IT team. Preferred certificaion on Microsoft server technologies / Cisco networking. Regards, Infosys BPM Recruitment team

Exclusive Women Walkin Drive for Systems Engineer at Bangalore on 22-July- 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 22-July- 25 at Bangalore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Interview Date: 22-July- 2025 Interview Time: 9 AM till 12 PM Interview Venue - Bangalore:: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Note: No Candidate parking facility available at JP Nagar recruitment center location. Note: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue. Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. Job Description: Role-System Engineer Education: BE is preferred. Experience-2.5 years of relevant IT experience Location-Bangalore Notice Period-Immediate joiners Roles & Responsibilities Candidates should be able to work on Desktops/ Laptops, servers and networks Should be experienced in day to day IT support with respect to managing endpoints - desktops, laptops, IP Phones. Should have Good knowledge in implementation & administration of servers. Knowledge on Active Directory Services, DHCP & DNS. Basic administration of LAN infrastructure (switches/firewall/ routers). Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Candidate should be aware of different tools used for capacity management, availability managements. Experience in Asset management and various IT reports. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Regards, Infosys BPM Recruitment team

Job Title: Senior IT Infra Engineer Company Name: Kinara Capital Job Description: As a Senior IT Infra Engineer at Kinara Capital, you will be responsible for designing, implementing, and maintaining our IT infrastructure to support the company's operational and developmental needs. You will work closely with various teams to ensure systems are running efficiently and securely. Your role will involve troubleshooting issues, optimizing performance, and leveraging new technologies to enhance our infrastructure. You will also be involved in planning for the future growth of our IT systems and ensuring they align with the company’s strategic goals. Key Responsibilities: - Design and implement scalable IT infrastructure solutions that meet business requirements. - Monitor and maintain system performance, security, and reliability. - Collaborate with cross-functional teams to identify and resolve infrastructure-related issues. - Manage and optimize cloud services and on-premise resources. - Implement and manage backup and disaster recovery solutions. - Develop and document operational procedures and best practices. - Mentor junior team members and provide technical leadership. Skills and Tools Required: - Proven experience as an IT Infrastructure Engineer or similar role. - Strong knowledge of networking protocols, firewall configurations, and DNS architecture. - Experience with cloud platforms such as AWS, Azure, or Google Cloud. - Proficiency in virtualization technologies (e.g., VMware, Hyper-V). - Familiarity with operating systems (Linux and Windows) and server management. - Knowledge of scripting languages (e.g., Python, Bash) for automation tasks. - Strong understanding of cybersecurity principles and practices. - Excellent problem-solving and troubleshooting skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Relevant certifications (e.g., CCNA, AWS Certified Solutions Architect, CompTIA Server+) are a plus. Join Kinara Capital and help drive our commitment to leveraging technology for financial inclusion and empowering small businesses.

Role & responsibilities 3-4 years of experience in endpoint management, sales coordination, and OEM engagement. Strong knowledge of endpoint products and ability to map them to customer needs. Experience in proposal creation, customer discussions, and sales support. Ability to manage quotations, pricing negotiations, and timely submissions. Excellent communication & email drafting skills for professional business coordination. Experience in creating and sharing sales dashboards & reports.

Have experience with Enterprise Mobility Suite (EMS); Implementing and supporting EMS/Intune functions, compliance and configuration policies, setting up AAD Connect, Intune Exchange Connector, understanding MDM and Intune differences, SCCM integrations. Have experience with Windows 10 Deployment using SCCM,MDT and WDS. MS Autopilot , both azure AD and Hybrid, Windows customizations, Azure AD Connect administration, Azure subscription administration and understanding of Licensing requirement for Autopilot. Server installation, CB Upgrades and migration. SCCM infrastructure, SCCM server administration. Operating systems deployment , MDT integration, Bit locker other customization etc. Clear understanding of ITIL process and relevant tools. Team management, internal calls Discussions, Leaves management, providing recruitment requirements. Mandatory Skills:- Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization and build processes.

Job Description: Title of the Position: Infrastructure Engineer Designation: Engineer/Senior Engineer Work Location: Mangalore (Work from Office) No. of positions: 01 Client from: UK Business Unit: Application Development Shifts: UK shift Who We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Summary of the Position: Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UKs number one provider of secure, integrated cloud services to the small to mid-size market. Delivering critical business applications and infrastructure to the whole business, our IT and Digital team is a critical part of our Product and Technology function whilst being crucial in enabling us to deliver great service to our client. Our Infrastructure Engineers provide 3rd line support for internal users, including deploying and managing the platforms and servers we use to provide services. This position supports the internal server estate (Windows and Linux), Active directory and Microsoft 365 environments and are responsible for maintaining a secure and patched server estate. The role is also responsible for deploying new infrastructure as required and will work on projects alongside other members of the team and the wider business to assist with any infrastructure requirements and integrations. Roles & Responsibilities: (What you’ll do) Undertake project work on small specialist projects, as well as contribute to larger projects. Work with the application team, project managers, etc. to produce solution designs for new implementations. Project manage and deliver the implementation of new solutions in line with the IT and Digital strategy. Manage and maintain servers including patching, vulnerability management, capacity planning and improvement of performance. Manage and maintain Windows and Linux environments, including database, web, email, and remote desktop deployments. Manage and maintain Cloud environments including Microsoft 365 and Azure. Act as escalation point for infrastructure incidents. Provide escalation, mentoring and support to Technical Support teams. Participate in on call rota) Qualification & what you have Bachelor's Degree in Engineering, Computer Science, or related disciplines or equivalent experience in technical roles ITIL v3 / v4 Foundation Experience: Microsoft 365, including teams, SharePoint, exchange online and Endpoint Manger. Microsoft Security stack Microsoft Azure Application deployments through Microsoft endpoint manager and SCCM Microsoft server OS and apps including Hyper-V, AD, NPS and radius and remote desktop. Microsoft SQL and Exchange management and troubleshooting Linux OS and apps including lamp, postfix, PostgreSQL and SNMP VMware VSphere and vcloud director Mimecast Shifts: Flexible to work in shifts as and when necessary Skills: Excellent verbal and written communication Strong collaborative mind-set Continuous improvement mind-set Quick learner who easily adapts to ambiguous situations J trong relationship building skillsJ If Interested, please share your resume to dhanya.j@unifycx.com

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelors degree in Computer Science, Information Technology, or a related field.

Are you a hands-on tech enthusiast who thrives on solving problems and keeping systems running smoothly? We're looking for a proactive professional to provide technical support, troubleshooting, and maintenance for all technology-related issues across the organization. In this role, you'll assist with installing, configuring, and upgrading hardware and software, while also training users, enhancing system security, and ensuring a secure, scalable, and efficient technology infrastructure. Key Responsibilities: Infrastructure Management: Assist in managing IT infrastructure, including servers, networks, and storage devices. Software Installation and Upgrades: Ensure the timely installation, configuration, and upgrade of software applications and systems. System Maintenance: Install, configure, and maintain hardware and software systems to ensure optimal performance. Technical Support: Provide troubleshooting assistance for hardware, software, and network issues to end-users. Security Management: Implement and monitor security measures to protect the companys data and systems from breaches and other threats. Documentation: Maintain technical documentation, user manuals, and system configurations to ensure efficient operations. Training and Support: Provide training and support to employees regarding the use of technology and software tools. Collaboration: Work closely with other IT professionals, departments, and management to understand technical requirements and provide effective solutions. Monitoring and Optimization: Continuously monitor the health of systems and networks, performing proactive checks and optimizations to improve performance. Create a Laptop image for the Organization, install it on a new laptop, and maintain it. Assist with laptop issues across the Organization. Monitor the organization's mailbox for outgoing and incoming mail. Skills and Qualifications: Technical Expertise: Strong understanding of various operating systems, hardware, software applications, and networking protocols. Problem-Solving Abilities: Strong analytical and troubleshooting skills to identify and resolve technical issues quickly. Security Awareness: Familiarity with cybersecurity practices and tools to safeguard systems and data. Communication Skills: Ability to explain technical concepts to non-technical users in a clear and accessible manner. Project Management: Experience in managing or assisting with IT projects, including system upgrades and migrations. Certifications: Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), or other relevant certifications may be required. Education and Experience: Education: A Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Typically 5+ years of experience in IT support. Preferred Qualifications: Experience with cloud computing and services (e.g., AWS, Azure). Familiarity with virtualization technologies (e.g., VMware). Experience with coding or scripting languages such as Python, Bash, or PowerShell. Benefits: Health Insurance, Accident Insurance. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OrangePeople monthly team meetings, and participate in team-building efforts. Contribute to OrangePeople technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested.

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities:- Design and implement enterprisewide Intune solutions.- Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint.- Lead Windows Autopilot deployment strategies.- Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps.- Troubleshoot complex Intune and securityrelated issues.- Develop compliance reports and align policies with regulatory frameworks.- Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint.- Strong experience in security hardening, compliance, and enterpriselevel endpoint management.- Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps.- Strong understanding of Zero Trust security frameworks and IAM integration.- Leadership and mentorship abilities.- Strategic thinking and decisionmaking.- Strong communication and stakeholder management.- Ability to align technical solutions with business objectives. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Intune- This position is based at our Gurugram office- A 15 years full-time education is required- MD102 + Microsoft Certified:enterprise Administrator Expert (Must)- ITIL v4 Qualification 15 years full time education

Experienced Data Analyst skilled in Python, Tableau, and Power BI with exposure to Intune/SCCM. Strong in IT/endpoint data reporting, compliance insights, and dashboarding. Suitable for hybrid Pune-based UEM analytics roles. Required Candidate profile Looking for a Data Analyst with experience in IT systems or Intune/SCCM. Must know Python, Tableau/Power BI. UEM or endpoint data experience is a plus.

Job Summary. We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical support and ensure the smooth functioning of desktop systems within the organization. The role involves installing, maintaining, and troubleshooting hardware, software, and network-related issues on end-user devices.. Key Responsibilities. Provide firstand second-level support for desktops, laptops, printers, and other end-user devices. Install, configure, and maintain operating systems (Windows/Mac/Linux) and standard software packages. Perform system upgrades, patches, and preventive maintenance. Troubleshoot hardware, software, and network issues (LAN/Wi-Fi) in a timely manner. Assist with user account creation, password resets, and access management in Active Directory or similar systems. Maintain asset inventory and track hardware/software licenses. Collaborate with the IT infrastructure team for escalations and backend support. Set up and support video conferencing tools and collaboration platforms (Zoom, Teams, etc.). Ensure adherence to IT policies, procedures, and security protocols. Document incidents, requests, and resolutions in the IT ticketing system (e.g., ServiceNow, JIRA, Freshservice). Qualifications. Diploma or Bachelor’s degree in Computer Science, IT, or a related field. 2–5 years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS, Microsoft Office 365, and endpoint management tools. Basic understanding of networking concepts (IP, DNS, DHCP, etc.). Hands-on experience with hardware troubleshooting (desktops, laptops, peripherals). Familiarity with ITSM tools and remote desktop support technologies. Good communication and problem-solving skills. Ability to work independently or as part of a team, sometimes under pressure. Show more Show less

Req ID: 320125 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a EPM Patch and Image Management Associate - Full Time to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities: SCCM Administration: Configure and maintain System Center Configuration Manager (SCCM) for operating system deployment and patch management. Create and manage SCCM collections, queries, and deployment packages. Monitor SCCM health, troubleshoot issues, and perform regular maintenance tasks. Patch Management: Develop and implement patch management strategies and policies to ensure timely and effective deployment of security patches and updates across all endpoints. Coordinate patch testing, evaluation, and deployment schedules in alignment with business needs and maintenance windows. Stay updated with industry best practices and emerging trends in patch management to enhance system security and reliability. Endpoint Management: Manage endpoints across the organization, ensuring compliance with patch levels and configuration standards. Automate endpoint configuration and software deployments using SCCM to streamline operations and improve efficiency. Documentation and Reporting: Maintain comprehensive documentation of SCCM configurations, processes, and procedures. Generate regular reports on patch compliance, deployment status, and system health for stakeholders and management. Collaboration and Support: Collaborate with IT security teams to prioritize critical patches and vulnerabilities. Provide technical support and guidance to other IT teams and end-users on SCCM-related issues and patch management practices. Qualifications: 8 years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of SCCM Software Updates including 3rd Party Patching and Vulnerability Management Detection & Remediation. In-depth knowledge of configuration management principles and best practices. Preferred skills: SCCM Patching Patch Compliance Reporting 3rd Party Patching ADR Vulnerability Management, Detection & Remediation Microsoft Endpoint Manager Admin Center Configure Update Ring Defender Security Center Device Compliance Assessment Endpoint Analytics Compliance Policy (Intune) Auto upgrade policy Windows Update for Business About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Role: Microsoft Defender/MAC Endpoint Vulnerability Management Specialist Role Summary: He/She will be responsible for managing vulnerability remediation activities using Microsoft Defender, with a strong focus on endpoint security and management. Additionally, should possess expertise in Mobile Device Management (MDM) solutions such as Intune, and demonstrate advanced troubleshooting skills at the Windows OS level. Scripting knowledge is considered a plus. Location: Bangalore Preferred Duration: 3 Months(Extendable Project) Date : Immediate Joining also preferred Key Responsibilities: - Review vulnerabilities report, analyze the solutions available and execute vulnerability remediation activities using Microsoft Defender. - Collaborate with the Security Team to assess vulnerabilities and implement mitigation strategies. - Manage endpoint security configurations and policies through Microsoft Defender. - Implement solutions through Mobile Device Management solutions, Intune/WS1/SCCM. - Develop policies as required in collaboration with Product Owners and Security team. - Provide L3 level support for Windows OS-related issues. - Diagnose complex system problems and work towards resolution swiftly. - Utilize scripting languages (e.g., PowerShell) to automate or deploy solutions as needed. - Develop scripts to enhance monitoring capabilities or streamline solution deployment processes. - Maintain comprehensive documentation of processes, incidents, resolutions, and changes implemented. Qualifications: - Proven experience in managing Microsoft Defender Endpoint solutions. - Expertise in MDM tools like Intune/WS1/SCCM. - Strong troubleshooting skills at the Windows OS level. - Proficiency in scripting languages such as PowerShell. - Excellent analytical skills with attention to detail. - Strong communication skills; ability to collaborate effectively with cross-functional teams. - Ability to work independently while managing multiple priorities efficiently. - Work experience with monitoring tools like Nexthink is an advantage.onsibilities

Location - 1st Preference as per JD is Pune and 2nd is Mumbai. Role:- End User Computing Engineer Intune (Cloud team Enterprise Technology) Exp:- 5 to 7 Years Location:- Pune (Viman Nagar) Mode Of Interview:- Virtual Mandatory Skills:- Proven experience with Microsoft Intune (Endpoint Manager), including configuration profiles, compliance policies, and app deployment. Strong knowledge of Windows 10/11 management and application packaging (MSI, Win32, MSIX). Experience with PowerShell scripting for automation and reporting. Familiarity with Azure AD, Conditional Access, and Autopilot provisioning. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities.

DESIGNATION: Technical Director Microsoft & Cloud (AWS & Azure) EXPIRIENCE: 9+ Years Key Responsibilities Technical Strategy & Leadership Define and lead the technical vision and strategic roadmap for cloud adoption, Microsoft solutions, and infrastructure modernization. Act as a trusted advisor to clients and internal stakeholders on digital transformation, cloud migration, hybrid IT, and enterprise modernization. Establish architectural governance models, technology standards, and security best practices. Cloud Architecture (AWS & Azure) Lead multi-cloud architecture strategy across AWS and Azure, aligning with business and compliance goals. Oversee design and implementation of cloud-native solutions, hybrid environments, and containerized workloads (EKS/AKS). Drive automation, DevOps maturity, cost optimization, and resilience in cloud platforms. Microsoft Technology Oversight Lead high-level solution design across Microsoft 365, Microsoft Entra ID (Azure AD), Defender, Intune, and Endpoint Manager. Provide guidance on Active Directory modernization, Exchange Online, SharePoint, Power Platform, and related services. Ensure alignment with Microsoft Zero Trust, security, and compliance frameworks. Team Enablement & Delivery Oversight Mentor senior architects, consultants, and engineering teams across project lifecycles. Oversee technical delivery for high-value client projects and strategic initiatives. Review architectural designs, project plans, and solution documentation to ensure technical excellence. Client Engagement & Pre-Sales Support Participate in executive briefings, solution pitches, and RFP responses for enterprise opportunities. Collaborate with business development teams to shape client strategies and value propositions. Represent the company at industry forums, partner events, and technology conferences. Required Skills & Experience 9+ years of experience in IT leadership roles with strong hands-on technical background. Deep expertise in Microsoft enterprise solutions , including Microsoft 365, Active Directory, Azure AD, Intune, and Defender stack. Proven architecture and operational leadership in both AWS and Azure platforms. Strong understanding of infrastructure modernization, cloud security, DevOps, and identity governance. Experience in enterprise-scale migrations, cloud landing zones, and hybrid IT environments. Excellent communication, stakeholder management, and executive presentation skills. Preferred Qualifications Microsoft certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert , Enterprise Administrator Expert ). AWS certifications (e.g., AWS Certified Solutions Architect Professional , DevOps Engineer Professional ).

DESIGNATION: SENIOR CONSULTANT MICROSOFT SECURITY EXPERIENCE : 6+ years Key Responsibilities Solution Design & Implementation Design and deploy Microsoft Intune for device compliance, application management, and policy enforcement across Windows, macOS, iOS, and Android platforms. Implement Microsoft Defender for Endpoint, Defender for Identity, Defender for Office 365, and Microsoft Sentinel integrations for proactive threat protection. Configure and optimize Microsoft Entra ID (Azure AD) including conditional access, identity protection, MFA, SSO, and RBAC strategies. Lead zero trust architecture and endpoint protection projects aligned with customer security goals. Client Engagement & Advisory Collaborate with clients to assess current security posture and define Microsoft-centric security roadmaps. Deliver technical workshops, assessments, and POCs for Intune, Defender, and Entra ID solutions. Serve as a trusted advisor for Microsoft Security best practices, compliance (e.g., ISO27001, GDPR), and governance. Operations & Support Support teams in incident investigation and remediation using Microsoft tools. Ensure documentation of architectures, designs, policies, and procedures. Required Skills & Experience 6+ years of hands-on experience in Microsoft Security technologies. Expertise in deploying and managing: Microsoft Intune / Endpoint Manager Microsoft Defender Suite (MDE, MDI, MDO, Defender for Cloud Apps) Microsoft Entra ID / Azure AD (Identity Governance, PIM, Conditional Access) Deep understanding of endpoint protection , identity lifecycle management , device compliance , and modern workplace security . Strong experience with PowerShell scripting , custom compliance policies, and automation. Familiarity with Microsoft 365 E5 Security Suite , Microsoft Sentinel , and Zero Trust Architecture . Excellent communication and documentation skills; ability to present to both technical and executive stakeholders. Preferred Qualifications Microsoft Certifications such as: SC-300: Microsoft Identity and Access Administrator SC-400: Information Protection Administrator MD-102: Endpoint Administrator SC-200: Security Operations Analyst . Knowledge of integration with third-party MDM, SIEM, or IAM solutions.

Responsibilities: * Implement Nexthink solutions for end-user computing. * Manage EUC environment with Intune & SCCM. * Provide end-user support using Autopilot & MDM tools. * Configure Workplace platform for device management.

Job Summary: We are urgently looking for a skilled Azure Cloud Engineer with strong expertise in Microsoft technologies to join our team. The ideal candidate will take ownership of Azure infrastructure, Office 365 administration, and Intune implementation. The goal is to ensure smooth operations, security compliance, and end-user satisfaction. Key Responsibilities: Azure Cloud Engineering Design, deploy, and manage Azure-based infrastructure and services (IaaS, PaaS). Implement and maintain Azure virtual machines, networking, storage, and security components. Automate deployments using PowerShell, ARM templates, or Terraform. Monitor and optimize cloud performance, cost, scalability, and availability. Ensure alignment with cloud security best practices and compliance requirements. Office 365 Administration Manage Exchange Online, SharePoint Online, Teams, OneDrive, and other Microsoft 365 services. Administer the O365 tenant, including licensing, user/group management, and security policies. Monitor service health and usage through Microsoft 365 Admin Center. Implement security protocols including DKIM, SPF, DMARC, and threat protection tools. Intune & Endpoint Management Lead deployment and configuration of Microsoft Intune for MDM and MAM. Configure security and compliance policies for Windows, Android, and iOS devices. Manage Conditional Access and App Protection policies. Provide support for Intune-related issues during device onboarding. Required Skills & Qualifications: Minimum 2 years of hands-on experience in cloud engineering, preferably in Microsoft Azure. Proven experience with Azure services (VMs, VNets, Azure AD, Storage, NSG, etc.). In-depth knowledge of Microsoft 365 admin center, Exchange Online, Teams, and SharePoint. Experience with Microsoft Intune and Endpoint Manager. Strong PowerShell scripting skills. Understanding of IAM concepts (Azure AD, MFA, Conditional Access). Familiarity with cloud security and compliance standards (ISO preferred). Preferred Certifications (Optional): Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Fundamentals (AZ-900) Soft Skills: Strong troubleshooting and problem-solving abilities. Excellent communication and documentation skills. Proactive, team-oriented, and ownership-driven mindset. Ability to handle multiple projects and changing priorities. Nice to Have: Experience with Microsoft Defender, Sentinel, or other security tools. Familiarity with hybrid Exchange environments.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer. As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us. In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created. Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience The Kyndryl CTA (Cross Industry) brings together knowledge across 3-4 industries with the credibility to build valued client relationships up to and including CIO,CTO,CxO level. This role requires expertise to oversee multiple new logos & with ability to shift focus to logos where there might be a potential opportunity arising. Critical to this role will be a deep understanding of the overall Digital WorkPlace Services, at least three industries and a successful track record in hunting IT services sales engagements. Your focus will be to identify new fields of interest for Digital Workplace Services in existing clients (farming) as well as new clients (hunting). CTA (Cross Industry) is responsible for pitching, identifying, developing, and closing integrated solutions that address their client's business needs (both from an industry and business point of view). A high calibre individual is sought to cover the breadth of responsibility outlined below. Primary Job Responsibilities: Customer Success – Act and become our customers’ trusted advisor within their specialty. Works within a practice but responsible for adjacent areas to provide a complete Kyndryl customer solution – Actively open doors and opportunities in other Kyndryl specialties by engaging with peers – Maintain and develop relationships with key alliance partners and ecosystems; create referenceable customers – Lead the technical / solution customer engagement as a technical solution expert, support the close of sale with the Customer Partner and Consult Partner – Has the eminence to deliver billable work for early engagement of the sales process and ensure follow through to create customer satisfaction Commercial Success – Assist the Customer Partner and Consult Partner to identify, develop and close deals through deep technical / solution expertise – Define a unique value proposition for respective area of expertise. Responsible for looking at the solution from a cross practice perspective to bring full value to the customer – Collaborate with internal and external stakeholders to generate a winning response and optimal technical solutions – Responsible to utilize the full breath of Kyndryl’s value propositions to develop profitable deals. Work with the pricing / commercial teams to ensure suggested solutions are profitable – Support in developing/repackaging solution capabilities aligned to deal characteristics and needs in the targeted account Distinctive Expertise – Develop understanding of best-in-class, profitable solutions to bring into customer discussions to develop the right winning solution – Leverage technology-specific expertise to support to win deals – Support selling new solutions/offerings with an understanding of Kyndryl services capabilities – Deep technical/solution expertise for respective area – Ensure customer satisfaction and act with integrity – Bring together Kyndryl deep technical and solution expertise with alliance partners for jointly successful pursuits. – Externally recognized as an expert in the technology and/or solutioning area Skills – Design use cases to articulate the user experience of customer’s employees in their use of devices, collaboration tools, and applications to perform their own job responsibilities. – Responsible to work on the creation of requirements, use cases, sequence diagrams, arch solution docs, Test cases and Acceptance criteria. – Lead the Microsoft space. Utilize Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/ Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), Cloud Computing Professional Expertise: You need to demonstrate the following professional expertise: Required: Degree or equivalent in Computer Engineering, Electrical Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as an Enterprise Architect or related. One (1) year of experience must include utilizing Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/ Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), Cloud Computing. Experienced C-level IT services seller, appropriate and articulate taking care of clients at the most senior levels You are expected to bring a network at CISO and C-level that you can easily approach A track record of sales leadership in negotiating and closing transformational services engagements A track record of meeting or exceeding sales goals. Highly organised, self-driven and able to work with minimal supervision. Ability to story tell and simplify the solution context and outcomes. Innovative and creative in solving complex problems. Ability to collaborate and bring together a unified approach with multiple stakeholders to deliver outcomes. Ability to sell in a virtual environment - given the ongoing pandemic you must be able execute meetings effectively while working remotely via tooling such as Teams, WebEx etc. You understand cross-industry and day-to-day concerns experienced by CxOs in running complex IT infrastructure environments together with an ability to position the unique value of our services to address these concerns Ability to develop and maintain comprehensive technical sales knowledge in cloud (services) solutions, along with financial and selling skills Personal drive, tenacity and energy and results oriented Strong communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations - comfortable in presenting to both small and large audiences Excellent written and oral communication skills. Sales forecasting and deals / closure assessment traits and be a believer in CRM hygiene Key attributes required for success: Compelling at C-Level interactions. Acts entrepreneurially to grow (personal) business and team to identify / win deals. Clear domain expertise: Brings knowledge and reason for clients to engage. Connected in their market: able to open doors from past relationships. Skilled at building senior relationships & partnerships Bold thinker/creative: able to think outside the box and imagine / stretch to construct large opportunities Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role & responsibilities Lead - Endpoint Security & Tooling The Lead - Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies. The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints. Roles and Responsibilities Expertise in Security Tools: Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools. Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization. Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring. Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring. Endpoint Security Tooling Management: Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness. Conduct regular assessments and audits of endpoint security configurations. Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools. Assess the impact of new releases and changes on endpoints and security policies. Security Policy Development: Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices. Ensure strict compliance with industry standards and regulations. Secure Architecture Design: Apply expert security architecture principles to design and implement highly secure endpoint architectures. Implement sophisticated network segmentation, access controls, and secure configurations for endpoints. Risk Assessment and Mitigation: Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities. Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints. Communication and Collaboration: Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders. Communicate complex technical concepts related to endpoint security effectively to non-technical audiences. Continuous Learning and Adaptability: Stay at the forefront of the latest trends, threats, and technologies in endpoint security. Adapt swiftly to the evolving security landscape and emerging threats in endpoint security. Problem-solving and Critical Thinking: Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints. Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred). Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools. Advanced understanding of endpoint security principles, technologies, and best practices. Familiarity with network security concepts, firewalls, VPNs, and secure web gateways. Outstanding analytical, problem-solving, and communication skills. Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively. Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking. Good to have : Certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Endpoint Security Professional (CESP). Benefits Benefits which make us unique At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you! Benefits Highlights: 5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations. EZ commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Hi, We are having an opening for Senior Manager-Workspace Management at our Mumbai location. Job Summary : We are seeking a highly experienced Senior Manager Workspace Management to lead the strategy, implementation, and continuous improvement of digital workplace technologies and services across a global pharmaceutical enterprise. The ideal candidate is a strategic leader who blends deep technical expertise with a strong customer service mindset, ensuring a seamless and secure digital workplace experience across a dynamic, enterprise-level environment. This role is responsible for leading all aspects of end user computing, including desktop and field support, endpoint management, collaboration platforms, and executive support across R&D, manufacturing, quality, commercial, and corporate functions. The candidate will champion modern workplace enablement in a GxP-regulated environment, focusing on productivity, mobility, and collaboration across workforce. Areas Of Responsibility : Lead the global end user services strategy, aligning with business goals and IT transformation initiatives to enhance workforce productivity and user satisfaction. Oversee the management and continuous improvement of desktop support, collaboration tools, mobile device services, and VIP/executive support. Develop and execute a long-term roadmap for modern workplace technologies, including endpoint automation, self-service portals, and AI-driven support solutions. Champion a user-first culture by continuously improving IT service delivery through proactive problem management, feedback loops, and digital adoption strategies. Own the ITIL-aligned service lifecycle for end user services, including incident, request, knowledge, and change management. Lead and mentor a global team of IT professionals, fostering a culture of accountability, innovation, and excellence. Collaborate closely with Information Security, Infrastructure, HR, and Facilities to ensure a secure and compliant end user environment. Manage large-scale hardware/software refresh cycles, licensing compliance, procurement, and vendor relationships. Define and track SLAs, KPIs, and user satisfaction metrics; use data insights to improve operational performance and strategic decisions. Provide white-glove support to executive leadership, ensuring exceptional responsiveness and discretion. Educational Qualification : Bachelors degree in information technology, Computer Science, or related field; Masters degree or MBA is a strong plus. Specific Certification : ITIL V4 Intermediate Microsoft 365 Certified: Endpoint Administrator Associate: Microsoft Certified: Azure Fundamentals Skills : Strategic thinking with strong execution and delivery focus Exceptional leadership and team development skills Excellent communication, presentation, and executive stakeholder engagement Strong analytical and operational problem-solving abilities Experience : 15-20 years of progressive IT experience, with at least 8+ years in a leadership role managing end user services in a large, complex organization In-depth experience with Microsoft 365, Windows, MacOS, Intune, Endpoint management system, endpoint security solutions & experience with End User solutions preferred. Proven experience managing global teams, distributed environments, and hybrid (remote/onsite) user bases. A strong track record in IT operations, digital transformation, vendor management, and employee experience is essential. Demonstrated experience driving enterprise-wide service improvements, technology modernization, and digital workplace strategies

R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For„¢ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Chennai,Hyderabad,Bengaluru,Gurugram,Noida

Key Responsibilities: AWS Infrastructure Management: Design, deploy, and manage scalable infrastructure solutions on AWS, ensuring high availability, security, and cost optimization. Implement infrastructure as code (IaC) using tools such as AWS CloudFormation, Terraform, or AWS CDK. Oversee the configuration and management of AWS services such as EC2, S3, Lambda, RDS, Elastic Beanstalk, VPC, ECS/EKS, CloudWatch, and others. Continuous Integration and Continuous Delivery (CI/CD): Design, implement, and optimize CI/CD pipelines to support frequent deployments, using tools like Jenkins, GitLab CI, CircleCI, AWS CodePipeline, AWS CodeBuild, etc. Automate software deployment, testing, and monitoring for faster delivery cycles. Collaborate with development teams to ensure seamless integration of code into the production environment. Automation and Scripting: Create automation scripts for cloud infrastructure provisioning, configuration, and monitoring using languages such as Bash, Python, Shell Scripting, or PowerShell. Automate operational tasks like patching, backup management, and scaling of infrastructure to ensure high availability and performance. Monitoring and Performance Optimization: Set up and manage AWS monitoring tools such as CloudWatch, CloudTrail, and X-Ray to ensure system health, availability, and performance. Troubleshoot, diagnose, and resolve infrastructure-related issues, ensuring uptime and smooth performance of cloud services and applications. Implement alerting systems to proactively identify and respond to system anomalies and performance issues. Security and Compliance: Implement robust security practices within AWS environments by applying encryption, managing IAM roles, enforcing least-privilege access, and integrating security tools into the CI/CD pipeline. Automate security configurations and compliance checks, such as vulnerability assessments and patch management, to maintain security baselines. Manage network security, VPC configurations, security groups, and AWS-specific security tools (e.g., AWS GuardDuty, AWS WAF). Collaboration and Documentation: Collaborate with cross-functional teams (development, operations, security) to understand requirements and ensure that the infrastructure supports business needs. Maintain detailed documentation for infrastructure architecture, processes, CI/CD workflows, and disaster recovery plans. Provide training and support to internal teams on best practices for deploying and managing applications on AWS. Disaster Recovery and Backup Strategies: Design and implement backup, disaster recovery (DR), and business continuity plans for mission-critical applications and data. Ensure data redundancy and automatic recovery for high availability and minimal service disruption. Cost Optimization: Monitor AWS usage and optimize infrastructure cost by implementing effective cost control measures, such as right-sizing EC2 instances, using AWS Spot Instances, Reserved Instances, and Auto Scaling. Work with finance and infrastructure teams to manage budgets and ensure cost-effective utilization of AWS services. Continuous Improvement: Stay up-to-date with the latest trends and technologies in AWS and DevOps practices. Continuously improve the efficiency, security, and scalability of infrastructure and deployment pipelines. Evaluate and recommend new DevOps tools and technologies to improve team productivity and system reliability. Bachelors degree preferably in Computer Science, Information Technology, or a related field. Experience: 3+ years of experience in AWS cloud services and DevOps engineering. Experience with CI/CD pipelines, Git, and version control systems. Hands-on experience with AWS services (e.g., EC2, Lambda, RDS, ECS/EKS, S3, CloudWatch, CloudTrail, VPC). Experience with containerization technologies like Docker, and container orchestration platforms like Kubernetes, ECS, or EKS. Familiarity with IaC tools (e.g., Terraform, AWS CloudFormation, AWS CDK). Knowledge of Linux/Unix systems and scripting languages like Python, Shell, or Bash. Experience with cloud-native monitoring, logging, and alerting tools (e.g., CloudWatch, Datadog, New Relic, Splunk). Technical Skills: Strong understanding of AWS security best practices and managing access using IAM and security policies. Proficiency in containerization and orchestration with Docker, Kubernetes, and EKS. Knowledge of DevOps tools and practices for continuous integration, delivery, and automation (e.g., Jenkins, GitLab CI, AWS CodePipeline). Familiarity with serverless architectures, particularly AWS Lambda, API Gateway, and DynamoDB. Experience with AWS CloudFormation, Terraform, or AWS CDK to manage infrastructure as code. Basic networking knowledge, including setting up VPCs, subnets, security groups, and NACLs in AWS. Certifications (Preferred): AWS Certified DevOps Engineer Professional or AWS Certified Solutions Architect. AWS Certified SysOps Administrator or AWS Certified Developer Associate. Soft Skills: Strong problem-solving skills, with the ability to quickly diagnose and resolve issues. Excellent communication skills, able to collaborate with both technical and non-technical teams. Detail-oriented and committed to high standards of quality. Ability to work in a fast-paced environment and manage multiple priorities. Benefits: Competitive salary and benefits we take care of our team! Mentorship from experienced – learn from the pros. Opportunities to learn and grow in a fast-paced startup – your potential is limitless. The chance to contribute to something meaningful – make a real difference in healthcare. Join our team and help us transform the future of healthcare