7.0 - 12.0 years

7 - 14 Lacs

gandhinagar, ahmedabad

Work from Office

Responsibilities and Duties Act as L2 escalation point for unresolved cases and come up with a technical way ahead for challenging and unsolved IT SD Support cases Work on other newly assigned cases from queue as per queue management. Acts as technical mentor on floor to offer quick technical assistance to engineers. Trains new hires with IT SD technical training program. Train, coach, and mentor L1/L2 Technical Support Engineers on technical aspects. Acts as problem manager to come out with resolution for IT SD escalations. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Acts as technical...

Posted 1 week ago

AI Match Score

Apply

Sr. Technical Support Engineer Advantmed

7.0 - 12.0 years

7 - 12 Lacs

Gandhinagar, Pune, Ahmedabad

Work from Office

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.