1899 End User Jobs - Page 50

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

In this role, the anticipated responsibility involves collaborating closely with different project stakeholders to comprehend business needs and align them with system requirements Location :Jaipu rQualification : b-tech, BE, MC AMin Experience (in Yrs) : 5 plu s Roles and Responsibiliti esAnalyze the business and system requirements from various project documents, including BAR (Business Analysis Report), project scope, and proposal Attending stakeholder meetings to gather insights and feedbac Candidate to attend meetings with clients to determine business requirements and ensuring that all necessary information is collated prior to producing a soluti onCommunicating with stakeholders to cl...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Qlik Sense/view Architect experience must Responsible for interpreting business needs of stakeholders and develop analytical solutions Create Qlikview based BI solutions and required supporting architecture (e.g., data marts) Create functional & technical documentation related to Business Intelligence solutions Provide thought leadership, best practices, and standards required to deliver effective Qlikview solutions Re-designing existing data models & architecture to enhance performance ensure data quality and governance Translates complex functional, technical and business requirements into architectural designs Perform Qlikview code review provide best practices for data modelling, applica...

3-5 yrs experience as IT Business Analyst . ERP(Mandatory) along with Accountancy /Finance/Banking Create system design proposals,creates detailed Business Requirement Document (BRD) and translates it into functional specifications FRD and SRS also Use Cases and User Stories. Create systems models, specifications, diagrams, and charts to provide direction to system programmers as DFD and WFD. Should have good knowledge of Entity relation and UML. Lead design sessions in Wire-framing and Prototyping new systems for enhancing business processes, operations, and information Process Flow. Extensive experience in transforming complex business requirements into functional specifications. Preparing...

Understand technical requirements and translate them into detailed technical specifications. Implement code changes as per the requirement and ensure correct execution throughout the Software Development Life Cycle (SDLC). Provide development support during testing, production deployment, and post-production support. Ensure error-free coding and delivery for the testing phase. Maintain effective communication with business analysts, testers, and other stakeholders. Guide the project team daily and provide regular status updates to the client. Manage application maintenance with precise and clear communication to end users. Required education Bachelor's Degree Preferred education Bachelor's D...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

We are looking for a highly motivated and experienced sales professional with 2-4 years of experience in the relevant industry to join our Sales Marketing team in Gurgaon. The candidate should be familiar with end users, industries, EPC suppliers in the assigned region. Responsibilities: Responsible for new business development. Manage client relationships through all phases of the sales cycle. Product sales of the relevant industry. Working closely with the end customer principals. Conduct one-on-one and group sales presentations. Provide account management to an existing territory. Responsible for tracking customer information. Develop and maintain prospect and customer lists based on stra...

Experience in Zscaler Internet Access , Zscaler Private Access Troubleshootingon end user machine proxy issues, File types, SSL inspection, On-premise serveraccess and proxy slowness issues. Implementing PAC File , Zscaler Client Connector app policies and Zscaler Private Access app policies as per end userrequirement. Coordinating with Zscaler TAC Team, project client Team to providea complete resolution to end user

Hi, We are having an opening for Senior Manager-Workspace Management at our Mumbai location. Job Summary : We are seeking a highly experienced Senior Manager Workspace Management to lead the strategy, implementation, and continuous improvement of digital workplace technologies and services across a global pharmaceutical enterprise. The ideal candidate is a strategic leader who blends deep technical expertise with a strong customer service mindset, ensuring a seamless and secure digital workplace experience across a dynamic, enterprise-level environment. This role is responsible for leading all aspects of end user computing, including desktop and field support, endpoint management, collaborat...

Serve as the primary point of contact for Customers Executive Support Lead, providing prompt and courteous support for all workplace-related inquiries and issues. Act as a remote T2 support specialist, resolving technical issues and coordinating with respective resolving team point of contacts for topics such as network connectivity, software, and hardware. Collaborate with On-Site support teams to ensure seamless issue resolution and escalation management. Utilize exceptional problem-solving skills to troubleshoot and resolve complex technical issues, often with minimal information. Provide continuous proactive remediation to prevent issues from arising, ensuring a smooth and efficient work...

Role & responsibilities Candidate with 2+ years of experience in field of Spare Sales & Selling of service, AMC Contracts in any engineering industry Diploma in Mechanical / Electrical engineering Should have Good communication, technical & Spare sales skills (AMC Contracts / service process, Documentation etc.) Preferred candidate profile Diploma in Mechanical / Electrical engineering

Job ID: 199329 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For m...

Job ID: 199433 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. Fo...

Job ID: 200292 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For m...

Job ID: 200231 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For m...

About Eurofins environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. POSITION TITLE (ENGLISH)Product Support Specialist REPORTING TOManager REPORTING LOCATIONBangalore, India WORKING LOCATIONBangalore, India NUMBER OF FTEs UNDER RESPONSIBILITY: Job description: Very good communication and interpersonal relation skills in an international environment, Ability to a...

Summary Summary Manages the execution of reactive and proactive processes and activities required to design, implement, maintain, and improve the compliance and performance of operations processes. Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Works with various areas throughout the organization, determining needs for new functionality for customer products. Ensures business objectives are identified, unders...

Role Description The role is required to provide technical expertise to automate and simplify Operations. Role is key player in product squad. Product squad comprises of Product Owner, Product engineering and Product operations. Personal will provide assistance to Product Manager and Operations team in automating database tasks. Team follows Agile ways of working. DB follows JIRA tool to manage all tasks and deliveries. Great opportunities lies around this role in terms of automating tasks pertaining to monitoring, capacity mgt., security compliance and improving data flows. Role is expected to understand process flows and automate using tools/ softwares like Microsoft power automate. Your k...

Job Information Job Opening ID ZR_1665_JOB Date Opened 19/12/2022 Industry Technology Job Type Work Experience 10-12 years Job Title Qlik Architect City Mumbai Province Maharashtra Country India Postal Code 400008 Number of Positions 4 Qlik Sense/view Architect experience must Responsible for interpreting business needs of stakeholders and develop analytical solutions Create Qlikview based BI solutions and required supporting architecture (e.g., data marts) Create functional & technical documentation related to Business Intelligence solutions Provide thought leadership, best practices, and standards required to deliver effective Qlikview solutions Re-designing existing data models & architec...