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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Linux Admin.

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3.0 - 8.0 years

11 - 15 Lacs

Mumbai

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Qlik Sense/view Architect experience must Responsible for interpreting business needs of stakeholders and develop analytical solutions Create Qlikview based BI solutions and required supporting architecture (e.g., data marts) Create functional & technical documentation related to Business Intelligence solutions Provide thought leadership, best practices, and standards required to deliver effective Qlikview solutions Re-designing existing data models & architecture to enhance performance ensure data quality and governance Translates complex functional, technical and business requirements into architectural designs Perform Qlikview code review provide best practices for data modelling, application design and development, provide technical product assistance and tuning to meet customer performance and functional requirements Managing Qlikview Server and Publisher for user CALs and report delivery Design and configure the QlikView applications front-end calculations (i.e. set analysis, aggregations, etc.) as per business requirements Work in partnership with the Data Warehouse team and other stakeholders concerning the accuracy of data and efficiency of processes Collaborate with application analysts and report/dashboard end users to analyze, provides specifications, and document projects Create static reports using QlikView NPrinting tool Desired experience with QlikSense mashups Take ownership of projects assigned and support other developers with tasks to complete 3+ years of experience with Qlikview implementing high value-add solutions and performing administrative activities across a multi-environment Qlikview infrastructure Highly self-motivated and able to work independently as well as in a team environment Advanced knowledge of SQL and Stored Procs and in writing SQL scripts, including the ability to perform nested select, stored procedures, triggers, analytic functions, and tuning Comprehensive Understanding and application of database design principles Experience working in Onsite/Offshore Delivery Model Ability to multi-task with strong organization and prioritization skills

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3.0 - 5.0 years

5 - 9 Lacs

Noida

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3-5 yrs experience as IT Business Analyst . ERP(Mandatory) along with Accountancy /Finance/Banking Create system design proposals,creates detailed Business Requirement Document (BRD) and translates it into functional specifications FRD and SRS also Use Cases and User Stories. Create systems models, specifications, diagrams, and charts to provide direction to system programmers as DFD and WFD. Should have good knowledge of Entity relation and UML. Lead design sessions in Wire-framing and Prototyping new systems for enhancing business processes, operations, and information Process Flow. Extensive experience in transforming complex business requirements into functional specifications. Preparing functional documents to show work breakdown and correct understanding of certain complex requirements. Perform Testing by Use Cases. Analyze Regression and do SWOT analysis. Performing UAT by self and with end users. Performing Effort Estimation to help the Marketing team. Preparing RFP and RFQs Review and analyze the effectiveness and efficiency of existing development frameworks and develop strategies for improving or further leveraging these systems. Provide orientation and training to end-users for all modified and new system. And ensure the User Manual and FAQs are provided to the end user. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Good to have Knowledge of SQL and My-SQL, Git. Knowledge of Agile framework daily scrum meeting, retrospective, burnout charts, product backlog. Domain Knowledge of Garment Banking, Accounting, Finance software.

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4.0 - 6.0 years

6 - 10 Lacs

Mumbai

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Understand technical requirements and translate them into detailed technical specifications. Implement code changes as per the requirement and ensure correct execution throughout the Software Development Life Cycle (SDLC). Provide development support during testing, production deployment, and post-production support. Ensure error-free coding and delivery for the testing phase. Maintain effective communication with business analysts, testers, and other stakeholders. Guide the project team daily and provide regular status updates to the client. Manage application maintenance with precise and clear communication to end users. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Experience Level 4 to 6 years of IT experience as a software developer, including at least 4 years of hands-on experience in COBOL mainframes. Strong understanding of the SDLC lifecycle. Experience in application maintenance for any domain. Hands-on experience with Ingenium . Sound knowledge of MF Cobol , including coding, debugging, and deployment across different environments. Familiarity with quality processes. Adequate understanding of insurance domain concept Preferred technical and professional experience Strong problem-solving skills. Ability to work effectively in a team. Excellent collaboration and communication skills to ensure stakeholder and client satisfaction. Exposure to Web Services and PX. Understanding of project management tools like MS Project, Jira, Trello , or similar. Ability to manage multiple priorities and deliver under pressure.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Tivoli Backup Implement & Maintenance.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Oracle Database Admin.

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2.0 - 4.0 years

4 - 6 Lacs

Kannur

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Support.

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2.0 - 4.0 years

8 - 12 Lacs

Gurugram

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We are looking for a highly motivated and experienced sales professional with 2-4 years of experience in the relevant industry to join our Sales Marketing team in Gurgaon. The candidate should be familiar with end users, industries, EPC suppliers in the assigned region. Responsibilities: Responsible for new business development. Manage client relationships through all phases of the sales cycle. Product sales of the relevant industry. Working closely with the end customer principals. Conduct one-on-one and group sales presentations. Provide account management to an existing territory. Responsible for tracking customer information. Develop and maintain prospect and customer lists based on strategic marketing data and other sources for sales leads. Extensive travel is required for meeting customers and partners. Qualifications: Bachelor's in relevant industry.

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5.0 - 9.0 years

9 - 14 Lacs

Bengaluru

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Experience in Zscaler Internet Access , Zscaler Private Access Troubleshootingon end user machine proxy issues, File types, SSL inspection, On-premise serveraccess and proxy slowness issues. Implementing PAC File , Zscaler Client Connector app policies and Zscaler Private Access app policies as per end userrequirement. Coordinating with Zscaler TAC Team, project client Team to providea complete resolution to end user

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15.0 - 20.0 years

20 - 27 Lacs

Mumbai

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Hi, We are having an opening for Senior Manager-Workspace Management at our Mumbai location. Job Summary : We are seeking a highly experienced Senior Manager Workspace Management to lead the strategy, implementation, and continuous improvement of digital workplace technologies and services across a global pharmaceutical enterprise. The ideal candidate is a strategic leader who blends deep technical expertise with a strong customer service mindset, ensuring a seamless and secure digital workplace experience across a dynamic, enterprise-level environment. This role is responsible for leading all aspects of end user computing, including desktop and field support, endpoint management, collaboration platforms, and executive support across R&D, manufacturing, quality, commercial, and corporate functions. The candidate will champion modern workplace enablement in a GxP-regulated environment, focusing on productivity, mobility, and collaboration across workforce. Areas Of Responsibility : Lead the global end user services strategy, aligning with business goals and IT transformation initiatives to enhance workforce productivity and user satisfaction. Oversee the management and continuous improvement of desktop support, collaboration tools, mobile device services, and VIP/executive support. Develop and execute a long-term roadmap for modern workplace technologies, including endpoint automation, self-service portals, and AI-driven support solutions. Champion a user-first culture by continuously improving IT service delivery through proactive problem management, feedback loops, and digital adoption strategies. Own the ITIL-aligned service lifecycle for end user services, including incident, request, knowledge, and change management. Lead and mentor a global team of IT professionals, fostering a culture of accountability, innovation, and excellence. Collaborate closely with Information Security, Infrastructure, HR, and Facilities to ensure a secure and compliant end user environment. Manage large-scale hardware/software refresh cycles, licensing compliance, procurement, and vendor relationships. Define and track SLAs, KPIs, and user satisfaction metrics; use data insights to improve operational performance and strategic decisions. Provide white-glove support to executive leadership, ensuring exceptional responsiveness and discretion. Educational Qualification : Bachelors degree in information technology, Computer Science, or related field; Masters degree or MBA is a strong plus. Specific Certification : ITIL V4 Intermediate Microsoft 365 Certified: Endpoint Administrator Associate: Microsoft Certified: Azure Fundamentals Skills : Strategic thinking with strong execution and delivery focus Exceptional leadership and team development skills Excellent communication, presentation, and executive stakeholder engagement Strong analytical and operational problem-solving abilities Experience : 15-20 years of progressive IT experience, with at least 8+ years in a leadership role managing end user services in a large, complex organization In-depth experience with Microsoft 365, Windows, MacOS, Intune, Endpoint management system, endpoint security solutions & experience with End User solutions preferred. Proven experience managing global teams, distributed environments, and hybrid (remote/onsite) user bases. A strong track record in IT operations, digital transformation, vendor management, and employee experience is essential. Demonstrated experience driving enterprise-wide service improvements, technology modernization, and digital workplace strategies

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2.0 - 5.0 years

3 - 6 Lacs

Hyderabad

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Serve as the primary point of contact for Customers Executive Support Lead, providing prompt and courteous support for all workplace-related inquiries and issues. Act as a remote T2 support specialist, resolving technical issues and coordinating with respective resolving team point of contacts for topics such as network connectivity, software, and hardware. Collaborate with On-Site support teams to ensure seamless issue resolution and escalation management. Utilize exceptional problem-solving skills to troubleshoot and resolve complex technical issues, often with minimal information. Provide continuous proactive remediation to prevent issues from arising, ensuring a smooth and efficient work environment for our executives. Develop and maintain a deep understanding of Customers technology infrastructure and systems to provide effective support. Document and maintain accurate records of issues, resolutions, and knowledge base articles to improve future support. Identify and recommend opportunities for process improvements and implement changes as needed. Primary Skills Remote Desktop Support Windows Administration End user management Experience in a technical support or concierge role, preferably in an executive support environment. Excellent communication, problem-solving, and interpersonal skills. Ability to work independently and as part of a team, with minimal supervision. Strong technical knowledge of workplace technologies, including Microsoft Office, Windows, and other productivity software. Experience with remote support tools and technologies. Ability to prioritize and manage multiple tasks and issues simultaneously, with a strong focus on customer satisfaction. Strong analytical and troubleshooting skills, with the ability to think critically and outside the box. Ability to maintain confidentiality and handle sensitive information with discretion. CompTIA+ Remote Desktop Technician or equivalent.

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2.0 - 6.0 years

3 - 5 Lacs

Hyderabad

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Role & responsibilities Candidate with 2+ years of experience in field of Spare Sales & Selling of service, AMC Contracts in any engineering industry Diploma in Mechanical / Electrical engineering Should have Good communication, technical & Spare sales skills (AMC Contracts / service process, Documentation etc.) Preferred candidate profile Diploma in Mechanical / Electrical engineering

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2.0 - 3.0 years

7 - 11 Lacs

Pune

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Job ID: 199329 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... 2 -3 years of experience working on the implementation, administration, configuration, and/or development of the Service Now tool. Service Now Experience should include scripting in Service Now, tool configuration, design work, technical configuration, and deployment. Specifically, candidates shall possess the skill to develop on the Service Now platform including the creation and/or customization of the core applications Good Experience of a Service Now development including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Candidates should possess the skill to develop on the Service Now platform including the customization of the service now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management, ServiceNow portals etc. Service Now Experience should include scripting, platform configuration, design, and deployment. Full time Bachelor's degree in Science/IT/Computer Science or any other equivalent full time degree Why you will love this job: You will be challenged to design and develop new software applications. You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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3.0 - 8.0 years

5 - 9 Lacs

Pune

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Job ID: 199433 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Bachelor's degree in Science/IT/Computer Science or equivalent 3+ years Java experience (server side) on Linux/Unix/Windows Demonstrable experience with the Spring framework components - Spring Boot, MVC, Integration, Security, etc. Strong understanding of RESTful APIs and open systems Why you will love this job: You will be challenged to design and develop new software applications. You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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2.0 - 4.0 years

5 - 9 Lacs

Pune

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Job ID: 200292 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like We are seeking a skilled and experienced System Administrator to manage and maintain our enterprise IT infrastructure. The ideal candidate will have deep expertise in Windows and iOS systems administration, network troubleshooting, and Cisco firewall management. Proficiency in PowerShell and Python scripting is a strong advantage . All you need is... Administer and maintain Windows Server and macOS/iOS environments. Perform system upgrades, patch management, and performance tuning. Troubleshoot and resolve network issues, including LAN/WAN, DNS, DHCP, and VPN. Configure, monitor, and maintain Cisco firewalls, routers, and switches. Implement and manage Active Directory, Group Policies, and Exchange/Office 365. Ensure system security. Why you will love this job: Administer and manage Azure Entra ID, RBAC, and Intune Management. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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1.0 - 3.0 years

5 - 9 Lacs

Pune

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Job ID: 200231 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Bachelor's degree in Science/IT/Computer Science or equivalent 1-3+ years SSIS,SQL, Data warehouse experience Demonstrable experience in Power BI and Python. Why you will love this job: You will be challenged to develop and test new software applications. You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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2.0 - 7.0 years

9 - 14 Lacs

Bengaluru

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About Eurofins environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. POSITION TITLE (ENGLISH)Product Support Specialist REPORTING TOManager REPORTING LOCATIONBangalore, India WORKING LOCATIONBangalore, India NUMBER OF FTEs UNDER RESPONSIBILITY: Job description: Very good communication and interpersonal relation skills in an international environment, Ability to adapt and work with either technical or business people At ease with distant communications leveraging a wide array of technologies (shared code, documents and forums, phone, chat, e-mail). Up to 2 years work experience in an Enterprise application support environment would be a plus. Exposure working in IIS hosted web application is preferred. Good understanding of Windows Server & MS SQL Server concepts is required. Extensive technical understanding that spans multiple platforms and application level expertise of a portfolio of applications with broad knowledge of the business strategic priorities, in order to resolve complex problems. Demonstrated development or technical application support skill sets with detailed technical experience with industry standard tools and technologies like ASP .Net / C# / SQL / IIS /Message Queues/ Restful services Understanding of ITIL, SDLC and Product Lifecycle methodologies is a definite plus. Good understanding of any IT Service Management tool to log, monitor, and document the incidents/tickets. Log tickets based on end user requests to resolve queries within SLA. Perform initial investigations to identify origins of issues. Coordinate with IT Operations, Development teams based on the reported issues to coordinate their resolution within SLA. Create and maintain open tickets for follow-up, report ticket status to users on the basis specified in the SLA. Build, maintain and communicate weekly & Monthly statistics to management. Participate in outage bridges to ensure timely resolution of service impacting problems and accurate communications to stakeholders. A chance to become part of a highly motivated international team of professionals. QUALIFICATIONS AND EXPERIENCE REQUIRED: Experience between 2 years to 4 years. Hands on experience in providing functional level of support and troubleshooting of .Net based web applications is an added advantage. Experience working with customers from European region would be a plus. Qualifications BE/MCA or any other equivalent degree with required experience.

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2.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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Summary Summary Manages the execution of reactive and proactive processes and activities required to design, implement, maintain, and improve the compliance and performance of operations processes. Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Works with various areas throughout the organization, determining needs for new functionality for customer products. Ensures business objectives are identified, understood, and accounted for in the development of technology solutions. Works with others to research, evaluate, and document business/user/functional requirements, as well as, participates, and may manage components of the design, testing, and implementation of technological solutions that enhance the value of the company’s products and business systems About the role: As a Senior Business Analyst , you will: Leads the creation & presentation of estimates for overall cost, skill, effort & timeline for new & existing solutions and projects from a functional perspective. Demonstrates solutions to internal stakeholders and clients from C-level to end user with a focus on Financial and Controlling. Own the design, configuration and technical solution architecture in the areas of SAP FICO- GL, AP, AR, FA, CO-CCA, CO-PC, CO-PA and integration with SD and MM. Facilitate discovery sessions, design workshops (Explore), assessments, planning sessions for projects. Advise customers in their SAP transformation, using SAP Best Practices, standard out-of-the-box S4 HANA functionalities instead of custom-code. Understanding trends and new developments in respective field, Specifically in S4 HANA and Cloud products. Develop Finance Collateral and thought leadership content focused on SAP. Actively work with Internal teams to develop pipeline for Finance service/solutions offerings within the Organization. Lead & Deliver Leads the functional design & management of new & existing solutions and tools. About you : As a Senior Business Analyst , you will: 7+ Years of experience in SAP . Expertise in SAP FICO with integration across MM, SD, HR, TM, PP, PS, PM, and QM. Strong skills in solving complex business problems and fitting solutions into finance system architecture. Proficient in FICO modulesMulti-ledger GL, AR, AP, Fixed Assets, Product Costing, and integration with SAP/non-SAP systems. Advise on SAP transformation using SAP Best Practices and S4 HANA functionalities. Stay updated on trends in S4 HANA and Cloud products. Create finance-related content and thought leadership on SAP. #LI-SM1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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0.0 - 1.0 years

2 - 3 Lacs

Pune, Bengaluru

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Role Description The role is required to provide technical expertise to automate and simplify Operations. Role is key player in product squad. Product squad comprises of Product Owner, Product engineering and Product operations. Personal will provide assistance to Product Manager and Operations team in automating database tasks. Team follows Agile ways of working. DB follows JIRA tool to manage all tasks and deliveries. Great opportunities lies around this role in terms of automating tasks pertaining to monitoring, capacity mgt., security compliance and improving data flows. Role is expected to understand process flows and automate using tools/ softwares like Microsoft power automate. Your key responsibilities Collaborate with all EUC and CIO functions to deliver a product that fulfil business requirements and improve user experience across all processes i.e Packaging, Testing and Release mgt. Follow industry standard practices to automate database tasks. Create integrated dashboards for data monitoring and capacity Adherence to all control and process requirements for Process control documents and SDLC processes in DB Manage Product aligned squads as per DB Agile@Scale methodology Stay up to date on product enhancements, competing products, and the industry as a whole Your skills and experience Understanding of other End User technologies, such as SCCM, Intune, Azure active directory is must Able to interface with other infrastructure technology functions such as networks, data centre, server and database teams Database administration experience or project execution in this domain is must Python coding knowledge Proven skill in delivering complex power automate EPICs. Conduct product reviews and solve complex technical issues /obstacles with a group of SMEs Understand platform set up, capacity planning, monitoring, and performance improvement Experience of working in Agile environment is must Collect feedback from end user on the services and assign it to respective products/team for improvements/suggestions if any. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Role 2: Job TitleApprentice Role for Technology hiring 2025 2026 LocationPune, India Role Description The PB Tech Apprentice Pune, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Role 3: Job TitleApprentice Role for Technology hiring 2024 2025 LocationMumbai Role Description The PB Tech Apprentice Mumbai, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression About us and our teams

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10.0 - 12.0 years

11 - 15 Lacs

Mumbai

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Job Information Job Opening ID ZR_1665_JOB Date Opened 19/12/2022 Industry Technology Job Type Work Experience 10-12 years Job Title Qlik Architect City Mumbai Province Maharashtra Country India Postal Code 400008 Number of Positions 4 Qlik Sense/view Architect experience must Responsible for interpreting business needs of stakeholders and develop analytical solutions Create Qlikview based BI solutions and required supporting architecture (e.g., data marts) Create functional & technical documentation related to Business Intelligence solutions Provide thought leadership, best practices, and standards required to deliver effective Qlikview solutions Re-designing existing data models & architecture to enhance performance ensure data quality and governance Translates complex functional, technical and business requirements into architectural designs Perform Qlikview code review provide best practices for data modelling, application design and development, provide technical product assistance and tuning to meet customer performance and functional requirements Managing Qlikview Server and Publisher for user CALs and report delivery Design and configure the QlikView applications front-end calculations (i.e. set analysis, aggregations, etc.) as per business requirements Work in partnership with the Data Warehouse team and other stakeholders concerning the accuracy of data and efficiency of processes Collaborate with application analysts and report/dashboard end users to analyze, provides specifications, and document projects Create static reports using QlikView NPrinting tool Desired experience with QlikSense mashups Take ownership of projects assigned and support other developers with tasks to complete 3+ years of experience with Qlikview implementing high value-add solutions and performing administrative activities across a multi-environment Qlikview infrastructure Highly self-motivated and able to work independently as well as in a team environment Advanced knowledge of SQL and Stored Procs and in writing SQL scripts, including the ability to perform nested select, stored procedures, triggers, analytic functions, and tuning Comprehensive Understanding and application of database design principles Experience working in Onsite/Offshore Delivery Model Ability to multi-task with strong organization and prioritization skills check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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3.0 - 5.0 years

5 - 9 Lacs

Noida

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Job Information Job Opening ID ZR_1990_JOB Date Opened 16/06/2023 Industry Technology Job Type Work Experience 3-5 years Job Title IT Business Analyst City Noida Province Uttar Pradesh Country India Postal Code 201309 Number of Positions 1 3-5 yrs experience as IT Business Analyst . ERP(Mandatory) along with Accountancy /Finance/Banking Create system design proposals,creates detailed Business Requirement Document (BRD) and translates it into functional specifications FRD and SRS also Use Cases and User Stories. Create systems models, specifications, diagrams, and charts to provide direction to system programmers as DFD and WFD. Should have good knowledge of Entity relation and UML. Lead design sessions in Wire-framing and Prototyping new systems for enhancing business processes, operations, and information Process Flow. Extensive experience in transforming complex business requirements into functional specifications. Preparing functional documents to show work breakdown and correct understanding of certain complex requirements. Perform Testing by Use Cases. Analyze Regression and do SWOT analysis. Performing UAT by self and with end users. Performing Effort Estimation to help the Marketing team. Preparing RFP and RFQs Review and analyze the effectiveness and efficiency of existing development frameworks and develop strategies for improving or further leveraging these systems. Provide orientation and training to end-users for all modified and new system. And ensure the User Manual and FAQs are provided to the end user. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Good to have Knowledge of SQL and My-SQL, Git. Knowledge of Agile framework daily scrum meeting, retrospective, burnout charts, product backlog. Domain Knowledge of Garment Banking, Accounting, Finance software. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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21.0 - 31.0 years

3 - 6 Lacs

Saharsa

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To drive secondary sales, act as interface between distributor and retailers and increase market share for our product at end user.

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7.0 - 11.0 years

9 - 13 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Murex Front Office Finance Good to have skills : Murex Back Office Workflows Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing and implementing solutions that enhance business operations and drive efficiency. Roles & Responsibilities: Key liaison with Front Office user base and working with traders/end users to understand their requirements and provide timely solutions Hands-on Knowledge on Rate Curves Setup Hands-on knowledge in MX Market Risk Configure from scratch all FO Modules PreTrade, E-tradepad, Events, Simulation, Market Data etc. Performing detailed P&L, cash flow analysis and understanding of RFR Instruments post Libor Transformation POC for all FO Queries from the User side. Train the traders/end users on Mx.3 FO functionality Professional & Technical Skills: 8+yrs of exp in Murex system-Front office modules of Mx 3.1 platform Deep Understanding of Treasury Product like FX,MM,FI,IRS,Murex FO & risk modules Experience on scalable, resilient transaction processing system in the Financial markets Strong analytical & logical approach to problem solving & system development, trade lifecycle across FO,BO& MO tiers Perform Requirement Analysis in FO space for various asset classes, initial analysis of existing production data/test cases suite Analyse/understand product requirement & offer solution/support to facilitate rollouts Know FO business to design & build pricing/booking capabilities in Murex system Participate with internal business partners on cross functional project to provide STP solution for pricing, distribution & execution capabilities Additional Information: Give STP solution-pricing, distribution/execution capabilities on cross functional project This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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