2571 End User Jobs - Page 43

Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherev er possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on. Role: KEY RESULT AREAS (Activities scheduled in the project) Proficiency in design build and implement 1E Tachyon Create HLD and LLD documents for 1E Tachyon implementation Good understanding of process to identify use cases analyzing the environment and implement in 1E Tachyon for Desktop Analytics Identify area of automation for issues being reported Good hands o...

Your new role challenging and future-oriented A Snapshot of Your Day As a member of an international team working on automation, electrification and digitalization solutions, and within an editorial team, your responsibility is to produce technical documentation of one or more products, with the Siemens Energy quality. During your day youll process technical documents using CCMS or Latex-based solutions. You will handle all the inherent complexities of a such systems, creating and updating document type definitions and style templates, based on SE guidelines. You will apply information architectures and standards to facilitate information transfers from knowledge bases and ensure high reuse ...

Troubleshooting Software, Operating systems, Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Troubleshooting MS Outlook & M365. Experience in handling NSF File & PST File. Data Backup. Desktop/ Laptops/Printers Administration/Outlook Antivirus management M365 office suite support Coordination with third party vendors for IT assets under warranty/proprietary support Switch, Firewall, Operations (Basics) Experience in managing VC & Meeting Room devices Network Support (basic) Vendor Management End user data backup English (Speaking & Writing) is must, Worked in ITIL based environment, Adhere SLAs, process runbook documents. Support to W...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Business Operation Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve softwa...

Good communication skills and good experience on customer interaction is required Analyses, specifies, and validates the business needs of stakeholders, be they customers or end users Collaborates with project sponsors to determine project scope and vision Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods Works with stakeholders and project team to prioritize collected requirements Develops and utilizes standard templates to accurately and concisely write requirements specifications Assists with the interpretation of customer requirements into feasible options and communicatin...

Functional Collaborate with clients to understand their business needs and translate them into system requirements and solutions in Workday HCM. Configure and maintain Workday HCM module(s) including Core HCM, Payroll, Benefits, Talent Management, and Recruiting as per the clients business processes. Conduct gap analysis and make recommendations for improvements to existing HR processes using Workday best practices. Assist with data migration, including data mapping, validation, and transformation from legacy systems to Workday. Support user acceptance testing (UAT) and coordinate testing efforts with clients and stakeholders. Develop and deliver training materials and conduct workshops to e...

Responsibilities Handle incoming calls, tickets, and chat messages from users. Ensure user queries or issues are captured, validated, and triaged for further processing. Provide support with technical queries via phone/remote. Identify, investigate, and diagnose issues. Follow the Incident Lifecycle as defined by our processes. Create and maintain KB articles for issues. Timely ticket logging, prioritizing, escalation to resolver groups, progress updates till resolution. Resolution of tickets within provided and agreed SLA. Escalate the incident to the next line of support based on agreed process. Flexible 24/7 support and rotational shifts. Adherence to Service Desk policies and procedures....

Job Description:- 1. Provide first-level support for end-user desktops, laptops, printers, and mobile devices. 2. Assist users with login issues, password resets, and system access. 3.Respond to service requests and incidents via ticketing systems (e.g., Zoho Service Desk Plus, Service Now, Jira, Fresh service). 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Troubleshoot basic LAN/WAN issues, Wi-Fi connectivity problems, and VPN access 7. Coordinate with the network team for advanced troubleshooting and resolution 8. Generate reports on recurring...

Software (Tech )Support Engineer We are looking for a highly talented Software Support Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. This is a great opportunity to work with the leaders in the semiconductor industry, who constantly pushes the limits of technology that needs knowledge of SW, HW, and Computing. What you'llbedoing: Function as a technical support Tier for SW issues Contain all field SW escalations that dont require code changes. Independently resolve customer complex issues b...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enter...

Job Summary To support the process of maintaining and improving the Planned Maintenance system (PMS)for the end users and stakeholders as a cornerstone in strategy of SynergyDenmark A/S. This role requires a blend of technical expertise, project management skills, and effective communication to act as business consultant and create valueproposition for all internal and external Stakeholders. Key Responsibilities Overall ERP usage on Vessel operations ranging from Technical, Marine and QHSE Planned Maintenance System operation and support. Crew and Shore Training People Management Stakeholder Management (Internal and External) Project Management Descriptionof activities (expanded version of k...

Position Purpose Incumbent will be responsible to offer support and technical assistance to users who are using ReadSoft, PDAP, Basware, Ivalua and Tymetrix applications in BNPP Scope. Responsibilities Roles and Responsibilities Thorough understanding of accounts payable workflow in application Handling all daily activities of L1 support and being an effective back up for L2 support Involvement in all stages of SDLC during new releases including system testing, user acceptance testing and Non-regression testing. Supporting in updating and execution of Test Cases. Independent player should be able to liaise with different teams to resolve / get dependencies on time. Should be able to foresee ...

Position Purpose The role is for a Associate Business Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team. Responsibilities Direct Responsibilities The role is for an Associate Business Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team. The ideal candidate will have a minimum of 3 years in Technical and Functional. The candidate must have experience of working as a part of large Functional / Technical / Support team. The role will also involve all ...

Software GPS Tier 3 We are looking for a highly talented Software GPS Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. You will be working on one of our futuristic products, which is designed to _enhance semiconductor manufacturing by leveraging AI and machine learning to provide real-time insights, predictive analytics, and process optimization. What you'llbedoing: Function as a technical support Tier for SW issues Support all customer tool issues that dont require code changes. Independentl...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

On a typical day, you are Part of self-organized scrum team Involved in developing the solution in application code/model (ASW), from functional requirements for vehicle functions like Providing System time and related services using RTC, speedometer & odometer presentation, trailer detection, Onboard diagnostics (CARB/EPA/ECE) etc. Support function owner in Function Safety impact (ISO 26262) and Cyber Security threat and risk in SW for vehicle functions from SW point of view Investigating bugs in code and improving SW quality with efficient solutions. Implementing the Fault code specification Interacting with the Component Owner (CO) /Function owners & other SW developers(base and applicati...

Project description Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IT Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IT and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The Application Analyst designs esponsibilities esponsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations. esponsible for assisting with system...

- Lead or support SAP FICO stream in carve-out or divestiture projects, ensuring smooth financial separation and reporting. - Perform financial impact analysis, legal entity setup, and company code restructuring. - Design and configure SAP FICO modules (GL, AR, AP, AA, CO, PCA, CCA, COPA) for the new entity or separated business unit. - Manage data separation, including historical and open financial transactions, master data, and cost objects. - Participate in end-to-end implementations, migrations, and rollouts of SAP S/4HANA Controlling (CO) Module - Customize and optimize Controlling processes, including Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, M...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...