2563 End User Jobs - Page 15

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Job Title: Desktop Engineer Department: IT Infrastructure / End User Computing Location: Chennai/Coimbatore Reports To: IT Manager / Infrastructure Lead Job Summary: The Desktop Engineer will be responsible for delivering seamless end-user support and ensuring reliable IT operations across the organization. This role involves managing and maintaining macOS and Windows devices, handling asset lifecycle management, supporting corporate events and townhall setups, and ensuring secure, compliant endpoint management through Jamf, Intune, and related platforms. Key Responsibilities: End-User Device Management Manage and support macOS and Windows laptops across the organization. Configure, deploy, ...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...

Job Title: SAP Solution Manager, ChaRM Location: Any UST India Location Employment Type: Full-Time / Contract Experience: 7+ years Configure and support SAP ChaRM in Solution Manager Manage the complete change management lifecycle from creation to deployment Coordinate transport management across SAP environments and landscapes Support audits and ensure compliance with established change control procedures Troubleshoot and resolve ChaRM-related issues in collaboration with technical teams Provide training and create documentation for end users and stakeholders Must-Have Qualifications 7+ years of hands-on experience with SAP Solution Manager , with deep expertise in ChaRM Strong understandin...

Must have 9+ years of IT experience Ability to communicate effectively – verbally and in writing – while interacting with internal and external clients, peers, management, and other teams to build relationships and use facilitation skills with both technical and non-technical personnel Technical fluency in the following areas: Java, the Java EE stack (specifically, enterprise web), Object Oriented Design and Development, Apache ant, JUnit, Struts, Hibernate, XML,REST API, Freemarker template , Relational databases and SQL Must have experience in working with version control systems like SVN. Strong understanding of HTML, CSS and Javascript, as well as any other standard web technologies Gene...

We are seeking a highly skilled Wireless LAN Engineer to join our team. The ideal candidate will have extensive experience in implementing and configuring Catalyst 9800 Wireless Controllers, conducting RF studies, and designing wireless networks. Strong migration experience, particularly transitioning from Aruba to Cisco or AirOS to Catalyst, is essential. Familiarity with DNAC, SDA, and Meraki is a plus. Key Responsibilities: - Implement and configure Catalyst 9800 Wireless Controllers. - Conduct RF studies and design wireless networks. - Migrate wireless networks from Aruba to Cisco or AirOS to Catalyst. - Communicate complex technical concepts clearly to both technical and non-technical a...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Summary Summary Manages the execution of reactive and proactive processes and activities required to design, implement, maintain, and improve the compliance and performance of operations processes. Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Works with various areas throughout the organization, determining needs for new functionality for customer products. Ensures business objectives are identified, unders...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose :Linux Technical Tasks Handle known issues using the Linux support scripts provided by Linux team. Align all Linux clients with network and security rules. Troubleshoot and fix client incidents Work with local IT to resolve connection problems to the WinMagic server. Be familiar with image content and how to fix known issues. Use the automation scripts to run updates manually. Closely collaborate with the Linux expert team at SAP. Process Expectations Follow agreed processes and procedures for ticket resolution. Have a pro-active approach to identify, co-ordinate and resolve tickets Be a team player and interact/help team members/cross functional teams to achieve faster issue re...

What you will do In this vital role you will lead technology change management, drive continuous service improvements, and manage vendor performance & quality to support Amgens End User Computing (EUC) services. You will need to establish and maintain a positive business relationship with all the relevant stakeholders, Vendors & Technical Teams to enable smooth execution of the changes impacting the End User Services The role will be based out of Amgen India Technology center at Hyderabad and would be the single point of contact responsible in coordinating with multiple stakeholders and vendors in effective planning, overseeing, communicating and documenting all the changes and releases impa...

What you will do In this vital role as an Associate IS Business Systems Analyst in the Enterprise Architecture Software Asset Management team, you will play a supporting role in managing and maintaining Amgens software assets. Youll work closely with the Software Asset Manager and multi-functional teams to help ensure accurate tracking, compliance, and optimization of Amgens software portfolio. Your work will support operational excellence through license tracking, entitlement updates, and usage analysis. Roles & Responsibilities: Support day-to-day software asset management activities such as entitlement entry, software request tracking, and data validation. Enter and maintain software lice...

As a Backend Manager, you will be responsible for understanding and learning Product domain and Software and hence build product development team you are required to lead for product software features/bugs end to end development and deployment In this role you will utilize your experience to mentor software developers, find technical gaps and build technical capability within the team As a Software Manage, you need to interface with multiple stakeholders each with different disciplines and work in matrix organization Key Responsibilities Responsible for Product software development team deliverables from requirements to final code delivery with required SW Quality. Learn Product Domain and S...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...