1001 End User Jobs - Page 13

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Your Impact We are seeking a skilled and motivated Technical Writer to join our team. We are an enterprise software product company with technical and domain specific offerings. As an individual contributor, you will play a crucial role in creating high-quality technical documentation and content to support our products. In our hybrid work mode, everyone works from office three days a week. This setup offers the perfect balance between collaboration and flexibility, ensuring effective communication and coordination within the team. What The Role Offers If you are passionate about technical writing and thrive in a dynamic, agile, and collaborative environment, we invite you to join our team as an individual contributor in this pure technical writing role. What you will need to succeed 3+ years of experience in technical writing. Degree in any discipline, preferably, information science or computer applications. Native-level proficiency in English with exceptional grammar skills. Instructional proficiency in software-related concepts and terminologies. Technically savvy and enjoys learning and explaining technical concepts. Professional working proficiency in MSTP (Microsoft Manual of Style for Technical Publications). Professional working proficiency in technical writing best practices. For example, organizing content, chunking, minimalism, re-use, etc. Individual contributor responsible for creating and maintaining end user documentation. Work with scrum teams and SMEs to create and validate documentation. Passion for research: You enjoy conducting in-depth research to gather the necessary information for creating accurate and comprehensive technical documentation. Collaborative mindset: You thrive in collaborative environments, actively seeking input and feedback from subject matter experts and cross-functional teams to ensure the highest quality documentation. Team player: You are a valuable team player, capable of effectively collaborating with colleagues to achieve shared goals and objectives. Self-motivated: You possess a strong internal drive and motivation, allowing you to work independently, meet deadlines, and consistently deliver high-quality results. Results-oriented: You have a proven track record of delivering outcomes and achieving tangible results, demonstrating a results-oriented approach in your work. Passion for explanation: You enjoy explaining complex technical concepts in a clear and understandable manner, ensuring that end-users can easily grasp the information provided. Dedication to simplification: You are committed to simplifying complex ideas and processes, transforming them into user-friendly and accessible documentation.

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Murex Front Office Finance Good to have skills : Murex Back Office WorkflowsMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary Murex Front officeAs an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing and implementing solutions that enhance business operations and drive efficiency. Roles & Responsibilities:- Key liaison with Front Office user base and working with traders/end users to understand their requirements and provide timely solutions- Hands-on Knowledge on Rate Curves Setup- Hands-on knowledge in MX Market Risk- Configure from scratch all FO Modules PreTrade, E-tradepad, Events, Simulation, Market Data etc.- Performing detailed P&L, cash flow analysis and understanding of RFR Instruments post Libor Transformation- POC for all FO Queries from the User side.- Train the traders/end users on Mx.3 FO functionality Professional & Technical Skills: - 8+yrs of exp in Murex system-Front office modules of Mx 3.1 platform- Deep Understanding of Treasury Product like FX,MM,FI,IRS,Murex FO & risk modules- Experience on scalable, resilient transaction processing system in the Financial markets- Strong analytical & logical approach to problem solving & system development, trade lifecycle across FO,BO& MO tiers- Perform Requirement Analysis in FO space for various asset classes, initial analysis of existing production data/test cases suite- Analyse/understand product requirement & offer solution/support to facilitate rollouts- Know FO business to design & build pricing/booking capabilities in Murex system- Participate with internal business partners on cross functional project to provide STP solution for pricing, distribution & execution capabilities Additional Information:- Give STP solution-pricing, distribution/execution capabilities on cross functional project- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

The candidate will have the opportunity to work within WMIS as a Business Analyst closely with various teams to design & develop solutions aligned with our overall strategy. Responsibilities As Senior Business analyst, you will play an important role in projects by working closely with development team, Business and various transversal teams like Document Management, IT Security, IT Risk, Architect, Application Integration, and Production Support. You will report to Division head in Singapore Technical & Behavioral Competencies Very good experience in business analysis in Document management Good experience in working as BA for multiple minor Document management projects in parallel Possess ability to manage various interested parties such as stakeholder, subject matter expert, third party vendor, contractor and business user Good understanding of business needs from end users and document well the scope and requirements, followed by Specification sign-offs. Proactively communicate and collaborate with external and internal third-parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional specifications, Use Cases, Screens design and Interface designs Define requirements focusing on users needs rather than users solution expectations, using various and appropriate tools: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis Drive and challenge business units on their assumptions of how they will successfully execute their plans Experience in Wealth management functional knowledge A high understanding of how Document management works in Wealth Management A proven track record of collaborating and delivering in matrix environments by driving consensus and constructively challenging Good knowledge of task management, time management, risk management Excellent analytical skills combined with strong written and verbal communication skills Focused approach on objectives and can-do-attitude Very good organized and experience in prioritizing the project tasks Able to independently manage complex project functionalities An excellent communicator with good presentation skills Good Project committee presentation skills Ensure all functional audit issues and project risk are managed to meet resolution deadlines Highlights any potential concerns /risks and proactively shares best risk management practices Takes accountability in project issues and discuss with concerned team members and manage the issue well To motivate, engage and develop each member of the project team functionally Specific Qualifications (if required) Bachelors Degree in computer science or computer engineering 8 to 10 years of hands-on experience as Business Analyst Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Client focused Communication skills - oral & written Transversal Skills: Ability to understand, explain and support change Ability to anticipate business / strategic evolution Analytical Ability Ability to develop others & improve their skills Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required) -

Shared Data Ecosystem (SDE) is an ITG-FRS department hosting various applications relating to the filire unique program in charge of collecting Accounting and Risk data from local entities in an unique stream. Due to the increased need for control by all regulators, BNP Paribas has been faced in recent years with a multiplication of reports to be produced on a recurring basis with increasingly short deadlines for submission. Moreover, the quality and safety recommendations of regulators are becoming more stringent, and the team is faced with many regulatory changes required by the banking supervisory and regulatory authorities. The implementation of a more robust and performant tool is required. XGEN is a team that will oversee the execution of controls and the transformation of reports into XBRL format expected by the regulator with this new tool. The team will evolve in a dynamic, international working environment that listens to "new ways of working". The service offers rich and varied missions in a dynamic regulatory environment, in close liaison with technical teams and business lines. Within the ITG (Group Information and Technologies) Function, ITTF manages the project management, administration, design, development and maintenance of projects or applications for its clients. Within ITTF, join the Single Channel program, and particularly the Capital section. This strategic program for the Group aims to produce accounting, risk and liquidity reports that are structurally consistent through unified data collection and thus to pool many of the control and validation operations currently carried out by business line. You will more specifically contribute to the integration of the credit risk and counterparty risk channel within this single channel and its adaptation to the new regulatory frameworks. You will be joining a very friendly team that is committed to client satisfaction and knowledge sharing. As a Business Analyst on this project, you will participate in the migration by writing the documentation, setting up the new processes, performing tests and monitoring the migration of all the reporting from the old tool to the new tool. Responsibilities Direct Responsibilities Implementation of the new tool in the environment: Follow up the IT Team the integration of the new tool in our environment Providing our IT Team assistance by testing as per their needs Participate to functional tests: Participate to the test of the full application Defining a full test strategy Writing and updating user guides and all the necessary documentation Participate to the implementation of the application settings: Defining the User access management process Writing and updating official procedure for permanent control Participate to the progressive migration of the Reporting: Follow up this the migration of all the reporting Test the correct behavior of the new application Follow up and validation meetings with the business Change management for our end users: Contribution to a change management plan (impact assessment, communication, writing of documentation, training plan) to ensure ownership and success of the project Definition of the procedures for processing the change requests Writing a support and training session for the users After the project phase, the production phase will start, which will require: Production setups User assistance Production follow up and investigation in case of incident Depending on the major milestones in the production of regulatory reports, periodic on-calls will be expected on certain evenings and weekends. Working knowledge in Microsoft Office Suite (Excel, PowerPoint, Word) and SharePoint Good to have skills SQL Experience in Finance/ Accounting domain as a Business Analyst Contributing Responsibilities Contribute to overall FRS as directed by Team and Department Management. Technical & Behavioral Competencies Strong interpersonal communication (spoken and written) and Customer/Users orientation skills Ability to simplify complex information in a clearly organized and visually interesting manner Pro-active behavior regarding the ability to work in a fast changing and demanding environment At ease with multi-tasking Strong analytical mind and problem-solving skills Ensure a high service level for all users of the tool Assure a high communication level with users and other teams Improve process that delivery users value Mind-set on getting better all the time, ongoing effort to improve Show the improve in the light of their efficiency effectiveness and flexibility Take pertinent proactive measures. Justify your successful experience in the field of project management, Business Analyst, IT and/or finance, Risk or Regulatory reporting. Have a strong appetite for new technologies; you easily understand the architecture and challenges of a financial information system. Rigorous, know how to adapt, take initiatives and work as a team and collaborate across the board. Capable of analysis as well as synthesis and are organized. Have the ability to produce high quality deliverables. Be aligned with the BNP Values: Agility, Compliance Culture, Openness, Client Satisfaction. Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Communication skills - oral & written Client focused Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level : At least 5 years Other/Specific Qualifications (if required) -

Support for the technical IAM Infrastructure (Sailpoint): is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests. Responsibilities Direct Responsibilities Infrastructure Maintenance Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check Check and remediation: exploration errors, Authorization, Servers integration Provisioning check and remediation on servers to meet KPI expectations Infrastructure/ Application availability & monitoring Incident Management: First user contact: Support users in the resolution of incidents (ServiceNow/Email) Incident analysis and resolution Entry point for Expert escalation Contribution to continuous production optimization (curative and preventive) Service Requests management: Support people of end user queries (ServiceNow/Email) Strong hands-on experience on Web and Application servers Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents) Good knowledge on Incident/Change/Problem management process (ServiceNow). Have good knowledge on setting up monitoring of servers through Dynatrace tools Contributing Responsibilities Contribute to the knowledge transfer with Paris OPS teams Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Knowledge of ITIL General IT infrastructure knowledge Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) Particular knowledge and experience with IAM tool: SAILPOINT/ Cyberark - Entreprise Password vault Good written and spoken English French speaking will be appreciated Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Specific Qualifications (if required) Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) SailPoint expertise. LDAP IDM knowledge nice to have Strong interest in Incident Management with analytical and investigative skills Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Ability to collaborate / Teamwork Client focused Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to develop and adapt a process Ability to develop others & improve their skills Education Level: Master Degree or equivalent Experience Level At least 3 years

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Support production as per objectives and as required by the process Provide process training to new joiners. Continuous coaching for advisors on process knowledge skills Assisting the helpdesk agents in responding to issues and information requested from end users on a real time basis. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Excellent domain knowledge 2 Years relevant experience in NGCO ISS SD Functional Support Domain Call handling and e-mail handling skills, including handling complex & escalated calls as per the advisors request and needs on a real-time situation Coaching and Training skills Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation Travel may be required as per business need 24*7 and Flexible for any Shifts Roles and Responsibilities: Operational ResponsibilitiesDaily Maintain personal productivity by resolving target tickets on both calls and e-mail, Chats per day as defined in the objectives. Help team members in solving complex requests on calls and e-mails. Be available to take complex, escalated calls and e-mails Maintain detailed knowledge at an expert level of all process/client functions and procedures Provide process training for the advisors Provide coaching to team members to be effective on the phone and emails, and enhance the process knowledge of the team members Feedback to the advisors on process related queries and follow up on feedbackWeekly Develop a detailed update around outcomes / actions items from query review sessions Provide updates on training plan and completion details Conduct PKTs for advisors in the team and follow up with feedbacks Review process documents and provide updates to the advisors in case of any change/s in processCommercial and Financial Responsibilities Provide high quality helpdesk services to the Client, ensuring that contractual Accenture SLAs and service obligations are met for the work within scope of the role Identify opportunities to improve quality of operations Qualification Any Graduation

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dassault Systemes 3DEXPERIENCE DELMIA Customization Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : BE or BTech Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Dassault Systemes 3DEXPERIENCE DELMIA Customization. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements.Roles & responsibilities-1. Proficiency in C# or .NET2. Catia V5 Automation, VBA, VB Scripting3. Able to work in development / customization using CATIA-V5or V6/3Dexperience4. Work closely with the Team Lead to understand the requirements and assist them with requirements definition and refinement 5. Should be able to understand design, do development, and analysis and delivery of the requirements 6. Understands and develops software solutions to meet end users' requirements Ensures that applications integrate with overall system architecture, utilizing standard IT life cycle methodologies and tools. Professional & Technical Skills: 1. Experience on CATIAv5/v6 or 3DEXPERIENCE 2019x or above customization and configuration.2. Experience on CATIA customization using CAA.3. Good to have working experience on Azure cloud.4. Agile way of project working experience.5. Outstanding all-round communication skills and ability to work collaboratively.6. Should be a team player. Additional Information:- The candidate should have minimum 4+ years of experience in CATIA-V5 or V6/3Dexperience customization using C# or VB.NET.- This position is based at our Bengaluru office.- A 15-year full time education is required. Qualification BE or BTech

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Murex Front Office Finance Good to have skills : Murex Back Office WorkflowsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing and implementing solutions that enhance business operations and drive efficiency. Roles & Responsibilities:- Key liaison with Front Office user base and working with traders/end users to understand their requirements and provide timely solutions- Hands-on Knowledge on Rate Curves Setup- Hands-on knowledge in MX Market Risk- Configure from scratch all FO Modules PreTrade, E-tradepad, Events, Simulation, Market Data etc.- Performing detailed P&L, cash flow analysis and understanding of RFR Instruments post Libor Transformation- POC for all FO Queries from the User side.- Train the traders/end users on Mx.3 FO functionality Professional & Technical Skills: - 8+yrs of exp in Murex system-Front office modules of Mx 3.1 platform- Deep Understanding of Treasury Product like FX,MM,FI,IRS,Murex FO & risk modules- Experience on scalable, resilient transaction processing system in the Financial markets- Strong analytical & logical approach to problem solving & system development, trade lifecycle across FO,BO& MO tiers- Perform Requirement Analysis in FO space for various asset classes, initial analysis of existing production data/test cases suite- Analyse/understand product requirement & offer solution/support to facilitate rollouts- Know FO business to design & build pricing/booking capabilities in Murex system- Participate with internal business partners on cross functional project to provide STP solution for pricing, distribution & execution capabilities Additional Information:- Give STP solution-pricing, distribution/execution capabilities on cross functional project- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

To drive secondary sales, act as interface between distributor and retailers and increase market share for our product at end user.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Tivoli Backup Implement & Maintenance.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

Primary Skills Lead the Design and Delivery of GIS Solutions Spearhead the end-to-end design and implementation of the GIS solution pathway, specifically focusing on migrating ESRI GIS from version 10.4.1 to 10.9.1 on Microsoft Azure. This includes architectural planning, system integration, and ensuring alignment with enterprise IT strategies. Technical Risk Management Identify, assess, and mitigate technical risks throughout the project lifecycle. Ensure that the proposed GIS solution is feasible and sustainable within the constraints of the underlying technology stack. Cloud Migration Expertise Drive the migration and implementation of ESRI Enterprise GIS systems to Azure, ensuring minimal disruption, optimal performance, and adherence to best practices in cloud architecture. Stakeholder Collaboration Work closely with GIS and enterprise architects, business and technology leaders, and end users to gather requirements, align on objectives, and deliver solutions that meet business needs. Project Leadership in Geospatial Domain Lead geospatial project delivery with a strong understanding of spatial data, geospatial concepts, and ESRI technologies. Ensure timely and quality delivery of project milestones. Agile Delivery and Change Management Apply Agile, Scrum, and iterative development methodologies to manage project execution. Oversee change management processes to ensure smooth transitions and user adoption. Secondary Skills Provide technical specifications and requirements for ESRI GIS systems. Interpret and present geospatial data using ESRI tools and techniques. Upgrade and configure ESRI GIS components including ArcGIS Enterprise, Portal, ArcSDE, and ArcGIS Pro. Ensure compliance with ESRI licensing, SSO, SSL, and security token configurations. Apply GIS design patterns and best practices to solution architecture. Communicate effectively in English, both written and verbal, to articulate technical concepts and business outcomes. Experience with ArcGIS Utility Network (UN) model is a plus.

: Role 1: Job TitleApprentice Role for Technology hiring 2025 2026 LocationPune, India Role Description The role is required to provide technical expertise to automate and simplify Operations. Role is key player in product squad. Product squad comprises of Product Owner, Product engineering and Product operations. Personal will provide assistance to Product Manager and Operations team in automating database tasks. Team follows Agile ways of working. DB follows JIRA tool to manage all tasks and deliveries. Great opportunities lies around this role in terms of automating tasks pertaining to monitoring, capacity mgt., security compliance and improving data flows. Role is expected to understand process flows and automate using tools/ softwares like Microsoft power automate. Your key responsibilities Collaborate with all EUC and CIO functions to deliver a product that fulfil business requirements and improve user experience across all processes i.e Packaging, Testing and Release mgt. Follow industry standard practices to automate database tasks. Create integrated dashboards for data monitoring and capacity Adherence to all control and process requirements for Process control documents and SDLC processes in DB Manage Product aligned squads as per DB Agile@Scale methodology Stay up to date on product enhancements, competing products, and the industry as a whole Your skills and experience Understanding of other End User technologies, such as SCCM, Intune, Azure active directory is must Able to interface with other infrastructure technology functions such as networks, data centre, server and database teams Database administration experience or project execution in this domain is must Python coding knowledge Proven skill in delivering complex power automate EPICs. Conduct product reviews and solve complex technical issues /obstacles with a group of SMEs Understand platform set up, capacity planning, monitoring, and performance improvement Experience of working in Agile environment is must Collect feedback from end user on the services and assign it to respective products/team for improvements/suggestions if any. How well support you . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm -- Role 2: Job TitleApprentice Role for Technology hiring 2025 2026 LocationPune, India Role Description The PB Tech Apprentice Pune, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How well support you . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm -- Role 3: Job TitleApprentice Role for Technology hiring 2024 2025 LocationMumbai Role Description The PB Tech Apprentice Mumbai, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developers, and end users to gather requirements, explain issues and provide resolutions. Data Management and security: Data Security and Compliance: Knowledge of best practices for protecting patient data in compliance with HIPAA and other privacy regulations. Data Entry and Accuracy : Attention to details in managing patient data with healthcare systems . Application Skillset Required Software Systems for Healthcare: knowledge of software solutions that integrate with healthcare systems like EHR (Electronic Health Records), PM (Practice Management), HIE systems SQL querying: Good understanding of SQL queries, including joins, subqueries etc. Operating systems & Servers: Proficiency in common operating systems like windows, services, basic knowledge of Active Directory. Incident Management : Familiarity with ITIL processes for managing and resolving incidents, including documenting issues and resolutions . Ticketing Systems : Knowledge and experience with ticketing software like ServiceNow or Jira to track and resolve Support requests. Basic security knowledge : Understanding of antivirus software, firewalls, and basic security protocols Communication: Excellent Communication, Customer Service Orientation, Problem solving and Attention to detail. Qualifications Must be a Graduate. Eligibility: Must be a Graduate. Must have 3-5 years. Willing to work in Night Shift. US client interaction experience. Location - Remote, Hyderabad,Ahmedabad,pune,chennai,kolkata.

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developers, and end users to gather requirements, explain issues and provide resolutions. Data Management and security: Data Security and Compliance: Knowledge of best practices for protecting patient data in compliance with HIPAA and other privacy regulations. Data Entry and Accuracy : Attention to details in managing patient data with healthcare systems . Application Skillset Required Software Systems for Healthcare: knowledge of software solutions that integrate with healthcare systems like EHR (Electronic Health Records), PM (Practice Management), HIE systems SQL querying: Good understanding of SQL queries, including joins, subqueries etc. Operating systems & Servers: Proficiency in common operating systems like windows, services, basic knowledge of Active Directory. Incident Management : Familiarity with ITIL processes for managing and resolving incidents, including documenting issues and resolutions . Ticketing Systems : Knowledge and experience with ticketing software like ServiceNow or Jira to track and resolve Support requests. Basic security knowledge : Understanding of antivirus software, firewalls, and basic security protocols Communication: Excellent Communication, Customer Service Orientation, Problem solving and Attention to detail. Qualifications Must be a Graduate. Eligibility: Must be a Graduate. Must have 3-5 years. Willing to work in Night Shift. US client interaction experience. Location - Remote, Hyderabad,Ahmedabad,pune,chennai,kolkata.

Responsibilities: * Hardware and software support and installation * Collaborate with other IT groups for seeking resolution of reported issues * Administration, creation, and configuration of accounts in Active Directory * Manage New Employee On-Boarding and Off-Boarding IT activities/permissions/access * Patch Management and Software Deployment * Maintain IT Assets System and Software Inventory * Power Apps, Power Automate, and Share Point Flows * Provide high quality first level support and response to the end user * Complete all task in a timely manner to meet given SLAs * Track tickets status and ensure they are getting attention from other IT groups in timely matter * Collaborate with Technical Support team members to properly manage Stakeholder/customer inquiries and escalate when appropriate * Document solutions for knowledge-base and bring new ideas for innovation and automation excellence * Provide other job duties requested by manager on an as needed basis. Qualifications/Requirements: * University Degree * 1-2 years experience of working on a global help/service desk Level 1 (low level support) and higher support OR * 1+ years' experience technical support level 1 and higher (troubleshooting/problem solving skill) Position requires skills in the following areas as appropriate: * Experience in using helpdesk ticketing system * Preferable candidates should be English language expert (Speak, Read and Write) * Office 365 and SharePoint experience * Strong skills and ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner * Exhibit good general computer knowledge in hardware, software, Networking, Microsoft, and other applications * Great knowledge of IT processes and willingness to constantly update knowledge * Individual contributor, able to work independently * Inbuilt ability to multi-task, working on more than one issue simultaneously Role: IT Support Engineer Department: IT & Information Security Employment Type: Contract Role Category: IT Support Education UG: B.Sc in Computers, B.Tech/B.E. in Computers, BCA in Computers

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SYBASE Database Admin. Experience3-5 Years.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cisco Routing and Switching. Experience1-3 Years.

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PLM-Windchill-Administration. Experience3-5 Years.