2560 End User Jobs - Page 12

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Project description Serve as Lead ServiceNow application developer responsible for implementing/using Optum's, Dev & Ops and overall best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc. Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgr...

Project description Overall service management with a strong working knowledge of various ServiceNow applications such as Incident Management, Problem Management, Change Management, Asset Management and Service Catalog/Service Request Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Can break down the requirements, develop and demo the dashboards and reports to end user/clients Work with clients/ end users to understand their tasks and work on them within the SLA. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all...

Project description The Software Development Engineer in Test (SDET) position is responsible for the performance of any/all functions involved in the quality assurance and test execution for the Salesforce application. This individual is required to provide quality control, production support testing, and act as a liaison to key stakeholders rethe quality of the software we are building. This is a technical position where you will be expected to author and execute the quality/testing plan for the project and closely collaborate with development, product management, project management, and leadership. You will be expected to drive consistent standards, tools, and best practices across the tea...

Project description We succeed in to deliver a scalable, flexible operations processing platform capable of supporting business growth at zero marginal cost, maximizing STP through the reduction of manual processes, and creating a best-in-class operational infrastructure that could be leveraged across asset classes. We have set-up an efficient Scrum Enterprise process with such elements as TDD, automated tests, self-managed teams, spec by example, BDD, etc. In our daily work, we follow the best Agile/Scrum values and practices. Our main goal is to produce high-quality technical solutions that meet the expectations of our end users. Responsibilities provide technology solutions that will solv...

Project description Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes. We are currently looking to backfill a Lead FIS Intellimatch Developer role on the team. Successful candidate will work in the technology team within Operations for EMEA. The role is for maintenance and enhancement of existing systems, and development of new systems to support business requirements. The candidate will work closely with the heads of operations departments and SMEs, operating as a senior analyst and programmer to support system development and implementation. They will be responsible for the production of various project elements including but not limite...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Agile Project Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a technically strong and detail-oriented Jira Service Management (JSM) Administrator at the Senior Software Engineer level to support and enhance our IT service delivery processes. This role will focus on hands-on administration, configuration, scripting, and support of JSM projects to improve user experience and operational ...

Hello Visionary! We know that the only way a business thrive is if our people are growing. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Junior Technical Writer Youll make a difference by: Being Responsible for authoring tasks, creation, and integration of printed or electronic end user technical documentation. Demonstrating ability to interact with developers and SMEs to gather knowledge on functional requirements. Provide estimates about documentation tasks to the Scrum Master and work in agile environment. Provide technical document...

Hello Visionary! We know that the only way a business thrive is if our people are growing. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Junior Technical Writer Youll make a difference by: Being Responsible for authoring tasks, creation, and integration of printed or electronic end user technical documentation. Demonstrating ability to interact with developers and SMEs to gather knowledge on functional requirements. Provide estimates about documentation tasks to the Scrum Master and work in agile environment. Provide technical document...

Looking for challenging role?If you really want to make a difference - make it with us Siemens Energy is focused on helping customers navigate the world’s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. With us, you can do something significant that benefits society and human progress Your new role – challenging and future-oriented A Snapshot of Your Day As a member of an international team working on digitalization solutions, and within an editorial team, your responsibility is to produce technica...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Agile Project Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a hands-on, detail-oriented Jira Administrator at the Senior Software Engineer level to support the smooth functioning and optimization of our Jira ecosystem. This role will play an important part in configuring and administering Jira to align with Agile practices and evolving business needs. The ideal candidate will have goo...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow ITSM Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Degree in IT or Business-related discipline; Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Software ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

Candidate must have Sound knowledge of LV switchgear products, LV panels. At least 2-3 years of experience in service / Maintenance field of low voltage switchgear like, Air Circuit Breaker, MCCB, RCCB, Bimetallic Relay, Microprocessor Relay, soft starter, simocode is desirable. He must have experience in problem solving, making RCA and have strong knowledge on processes and basic knowledge on Electrical and electronics. Strong knowledge and practical hands-on experience of different Communication Protocol like Modbus, Profibus, Profinet is mandatory, integration with DSC and PLC. Ready to travel to customer site on short notice to attend the break down even at weekend, public holidays or as...

This is your role. What part will you play? Candidate must have 10" 12 Years of proven experience in Sales of LV switchgear products with Engineering Diploma / Degree in Electrical/ Electronics/ Instrumentation. Result-oriented, with entrepreneurial spirit and strong customer first approach. Should have sound product & market knowledge of LV switchgear Channel handling experience will be an added advantage Should be able plan, develop and achieve business targets in Industrial & Infra End User segment. Lead / enquiry generation, design and selection of products, offer preparation and submission, negotiation, order closure. Should be able to educate the customers about Siemens products by car...

Project Role Description : Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must), Experience and Knowledge on MAC Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Job Requirements : Preferred Technical and Professional Expertise Exceptional verbal and communication skills Unparalleled Listening and Comprehension capabilities Proven ...

Harness is a high-growth company that is disrupting the software delivery market Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customerspace of innovation while improving the developer experience We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to ...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...