632 End User Jobs

Title : REF72014V- Deputy Manager - TS, 7+ yrs experience, Sr. End User Computing(EUC) Service Desk Analyst, Mumbai location, immediate joiners Interfaces with users, internal departments, and vendors to identify their needs and establish software, and network requirements. Performs Product and Technical Support functions and provides routine support Provides remote technical support, configuring and desktop PC's, laptops, peripherals, mobile devices, and software; software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved. Own, refine, and implement build processes for desktops, laptops, and mobile devices. Significant experience of IT Service Operations, and how an IT installation works across a large and complex organisation Liaise with third-party vendors for hardware and application support, troubleshooting collaboratively. Daily user support for all End User Computing including maintenance and support. Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help requests from end users via telephone, e-mail and ticket logging system in a courteous manner. Ensure that Service Desk policies and procedures and best practices are implemented and adhered to, particularly our change, problem and incident management procedures (based on the ITIL v4 standards). Ensure that all calls and issues are dealt with in a timely and efficient manner. Evaluate documented resolutions and analyse trends for ways to prevent future problems. Identify and learn appropriate software and hardware used and supported by the organisation. Field incoming help requests from end users via telephone, e-mail, portal and ticket logging system in a courteous manner. Escalate calls to the relevant work stream in a timely manner. Report all suspected information security incidents and breaches Understand and adhere to all established CTM and IT policies, standards and procedures, especially Information Security policies and operational procedures. Create new starter profiles within Active Directory, office 365 and all other applications as requested in the request, as part of the New Starter procedure. Change user profiles as part of the Mover procedure. Offboard users as part of the Leaver procedure. Troubleshoot Handoff & access related issues Following the asset management procedure, ensure Assets are correctly logged and accurately maintained. Qualifications Graduation Job Location

JD: Key Responsibilities: Design process flows for ‘manual’ CX channels (exAgent desk) Analyze end-to-end customer and developer journeys from product to support to identify friction points and improvement opportunities to design intuitive, scalable workflows across app, chat, voice, self-serve channels & other channels. Build SOPs and support playbooks to improve efficiency and performance. Design process flows for ‘automated’ CX channels (exBot, IVR, Self serve etc.) Design flows that address common customer queries with minimal human intervention. Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency. Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics such as CSAT (Customer Satisfaction), AHT (Average Handling Time), Reopens, Escalations. Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions. Data-Driven Execution : Conduct VOC analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, CSAT, AHT. Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Content building for CX assets Own and drive the content building for different CX assets available to the user including but not limited to FAQs, video tutorials, blogs, CRM communications, Help Center. Functional Competencies: Ability to map the customer and developer journey and envision different scenarios that that the users might encounter and requirements that could arise from the user Understands the business/product strategy and translates the same to impactful and seamless customer and developer journeys across all touchpoints Applies a strong understanding of the customer perspective to design effective journeys. Analyzes data to measure customer and developer journey effectiveness and identify areas for optimization. Manages multiple projects simultaneously, ensuring timely and quality delivery Collaborates effectively with diverse stakeholders through clear and concise communication. Has an impact driven approach and understands downstream implications of any proposed journey change Approaches work with a structured methodology, emphasizing documentation and versioning with proper reviews Explores and leverages emerging technologies to innovate and transform customer experiences (good to have) Behavioral Competencies: Is curious about what the customer wants and actively seeks to understand customer pain points Demonstrates a strong passion for exceeding customer expectations Collaborates across boundaries to deliver exceptional experiences, does not limit to their role alone Is aspirational to learn & get challenged Matured to coach & drive the team Should have a strong point of view and can be assertive with stakeholders and influence them without authority Candidate Profile: Executed/collaborated and driven CX Process Design, Product Operations projects from conception to completion Has a perspective about the end user and has worked on redesign or optimize existing journey with keen focus on improving customer experience Has experience of designing a user journey end to end for a new product launch or feature Experience in analyzing CX data (NPS, CSAT etc.) to identify pain points, measure the success of implemented changes Have examples of working effectively with product, technology, category, sales, and operations teams to implement CX strategies They should show an awareness of how technology can enhance customer experiences Have gone the extra mile to resolve issues, and a genuine passion for creating positive customer experiences PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Job Title SAP PPQM Lead (Production Planning and Quality Management) Mode of WorkOnsite/WFO Experience: 8+ Years : Primary Responsibilities : SAP PP (Production Planning)Oversee the configuration, optimization, and implementation of the PP module, including production scheduling, material requirements planning (MRP), and production execution. SAP QM (Quality Management)Lead the integration of SAP QM to manage quality planning, quality inspections, and quality control throughout production processes. End-to-End Process ExpertiseEnsure seamless integration between PP and QM modules to optimize production and quality management workflows. Team LeadershipManage and mentor a team of consultants, collaborate with cross-functional teams, and ensure successful delivery of SAP projects. Customization and ConfigurationConfigure and customize SAP solutions to meet specific business needs. User Support and TrainingProvide ongoing support to end users, resolve issues, and conduct training sessions. Project ManagementCoordinate project timelines, resources, and deliverables, working closely with stakeholders and clients. Skills Required: SAP PP and QMDeep expertise in both PP and QM modules of SAP. Business Process KnowledgeStrong understanding of manufacturing, production planning, and quality management processes. Project LeadershipExperience in leading teams, managing project schedules, and ensuring successful delivery of SAP implementations. Configuration and TroubleshootingAbility to configure SAP solutions, troubleshoot issues, and implement improvements. Stakeholder ManagementEngage with business stakeholders, gather requirements, and ensure solutions meet business needs.

Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The team This position is responsible for providing desktop support services primarily to end users in (Pune) and, secondarily, provide remote support to end users within (select region, AMER, APAC and EMEA). This position will be based out of the Hitachi Vantara office, Pune, India. The candidate will be working with the existing team in performing varying degrees of problem determination, root cause analysis and resolution of desktop hardware and software problems. The candidate is responsible for making effective use of available technical resources and providing the service within established service levels. The candidate will be performing installs, moves, adds and changes (IMAC), data backup/restores, computer virus management, data migrations, and workstation refresh activities. The role Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot Macintosh and Windows end-user workstations, related hardware and software in order to deliver required desktop service levels. Assess the need for and implement performance upgrades to end user workstations, including the installation of these upgrades (for example memory). Collaborate with tier 3 support teams in Hitachi Vantara, Network / System administrators & Engineering. Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems. Work with the companys helpdesk on assigned problem/IMAC tickets. Answer to and perform IMAC requests as they are submitted through the service desk. Deploy software through SCCM, Microsoft Intune and JAMF. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Interface with third-party support and equipment vendors. Configure and maintain collaboration meeting rooms. Support mobile devices like phones and tablets (Android, Windows, Apple) Asset management. What youll bring Qualifications/Experience Degree in information technology, or related field (or equivalent experience). IT Desktop Support experience. (Depends on (junior / mid or senior role) Fluency in English (verbal/written) is required. Experience in Windows OS and Macintosh. (Depends on (junior / mid or senior role) Technical skills in supporting x86/x64 hardware platforms, ARM platforms (M1 chip Apple). Ability to quickly trouble-shoot and resolve problems. Experience working in an Active Directory environment including SCCM. (Depends on (junior / mid or senior role) Experience with desktop virtualization (e.g. Xen) preferred but not required. Concentrated focus on defect reduction and quality of services. Excellent customer relations and customer support skills. Experience working in a team-oriented, global, collaborative environment Prepared to travel to other countries as well About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-PN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

About the role: As a Senior Business Analyst , you will: Leads the creation & presentation of estimates for overall cost, skill, effort & timeline for new & existing solutions and projects from a functional perspective. Demonstrates solutions to internal stakeholders and clients from C-level to end user with a focus on Financial and Controlling. Own the design, configuration and technical solution architecture in the areas of SAP FICO- GL, AP, AR, FA, CO-CCA, CO-PC, CO-PA and integration with SD and MM. Facilitate discovery sessions, design workshops (Explore), assessments, planning sessions for projects. Advise customers in their SAP transformation, using SAP Best Practices, standard out-of-the-box S4 HANA functionalities instead of custom-code. Understanding trends and new developments in respective field, Specifically in S4 HANA and Cloud products. Develop Finance Collateral and thought leadership content focused on SAP. Actively work with Internal teams to develop pipeline for Finance service/solutions offerings within the Organization. Lead & Deliver Leads the functional design & management of new & existing solutions and tools. About you : As a Senior Business Analyst , you will: 8+ Years of experience in SAP Fico. Expertise in SAP FICO with integration across MM, SD, HR, TM, PP, PS, PM, and QM. Strong skills in solving complex business problems and fitting solutions into finance system architecture. Proficient in FICO modulesMulti-ledger GL, AR, AP, Fixed Assets, Product Costing, and integration with SAP/non-SAP systems. Advise on SAP transformation using SAP Best Practices and S4 HANA functionalities. Stay updated on trends in S4 HANA and Cloud products. Create finance-related content and thought leadership on SAP. Shift Timing12.00 PM to 900 PM #LI-HG1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

To drive secondary sales, act as interface between distributor and retailers and increase market share for our product at end user.

To drive secondary sales, act as interface between distributor and retailers and increase market share for our product at end user.

To drive secondary sales, act as interface between distributor and retailers and increase market share for our product at end user.

About Team: IT Team is responsible for overseeing IT Assets (hardware and software) issuance and allocations to the respective users. Our motto is Getting IT Right Every time and our expectation is that we will ensure that all our end users across all grades (full-time MGs), interns, off rolls, SG) have access to the best IT assets which will help the users in delivering their duties to their fullest abilities and thereby contributing to the ever-increasing growth of the organization. Title IT Program Manager (Finance) About the role Work with the IT Head and drive the following key KPIs Usage Monitoring: Track the usage of key licenses and proactively highlight any potential overage risks. Building up the consumption and tracking up the best renewal requirements. Cost Provisioning: Assist accounting team in closure of books through timely and correct provisioning of usage and cost actualisation for P&L management. Cost projection and planning for high value tools and software. Budget Tracking: Work with product and engineering teams to prepare the company wide budgets. Track the actual expenditure vs budgeted and appraise the management of any deviation Evaluate budget planning and cost management for various licenses, softwares, API and other cloud services. Contract Negotiation: Work with the purchase team in negotiating and structuring the contracts of different IT related services. Check with business for any renewal requirement of IT related tools and softwares. Optimization Employ AI tools to drive ongoing enhancements in processes, systems, and tracking Superpowers/ Skills that will help you succeed in this role Degree in Finance with 5+ years of experience Excellent verbal and written communication abilities across all levels of an organization Cohesively work with a lot of people, across functional teams every day Advanced Microsoft Excel skills and experience with other financial systems such as SAP, Anaplan Proficiency with AI tools including ChatGPT, Google Gemini, and Notebook LM

Job description- Candidate must have Sound knowledge of LV switchgear products, LV panels. At least 2-3 years of experience in service / Maintenance field of low voltage switchgear like, Air Circuit Breaker, MCCB, RCCB, Bimetallic Relay, Microprocessor Relay, soft starter, simocode is desirable. He must have experience in problem solving, making RCA and have strong knowledge on processes and basic knowledge on Electrical and electronics. Strong knowledge and practical hands-on experience of different Communication Protocol like Modbus, Profibus, Profinet is mandatory, integration with DSC and PLC. Ready to travel to customer site on short notice to attend the break down even at weekend, public holidays or as per customer’s shut down planning and if required stay at site for multiple days till closure of Site. Handle and monitor open calls logged against customer complaint and ensure timely closure of the same. He should be able to Develop good rapport with the customer, plan service business, achieve the target and execute the order with complete ownership. He should be able to identify service business opportunity in end user segment like AMC, OTC, of low voltage switchgear like ACB, MCCB, Simocode, Soft starter. Retrofit Business of ACB, MCCB and Panel Energy Management system. Digitalization Spare Business Identify and appoint competent Channel partner to ensure faster service delivery resulting improved customer satisfaction and business growth. Educate customer about new Siemens products carry demonstration and presentation. Quality of out of the box thinking will have additional preference. Must be good Team member and should have strong knowledge of EHS Designation- Service Engineer. Location- Indore/ Bhopal Educational Qualification-, Diploma/ B-Tech / BE in Electricals / Electronics WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you Manager - Sales Grid Technology - Gurgaon , Siemens Energy, Full Time Looking for challenging role If you really want to make a difference - make it with us We make real what matters. About the role This role is to manage sales of Transmission solution for Northern Region. This position shall report to Regional Manager. In this exciting role you will be responsible for Sales for Transmission Solution ie High voltage GIS/AIS Substations, FACTS, and HVDC Projects with end user Central and state Utilities, Industries, Developers Infrastructure segments. Should have a good networking and CRM with Central Utilities and Developers to maximize the Solution business in the segment. Incumbent would be responsible for sales of turnkey solution business of transmission which includes arranging internal approvals including Bid/No-Bid process with business unit and sales organization. The role requires active involvement in study of market requirement, selection of right project, capture Market intelligence (Updates on Projects/ Market/ Competitor information, Order won/ loss analysis etc.) by interacting with various customers. You'll ensure meeting the desired Order Intake targets for the year to achieve yearly growth in business. You will be required to develop new customers / opportunities while maintaining existing customer relationships to higher levels. You’ll be responsible to provide periodic review and ensure to meet KPI set. You’ll focus and keep a track of all TBCB projects published by CEA, REC, PFC and Developers. We don’t need superheroes, just super minds. You should be an Electrical Engineer (B.E / B.Tech) with 15 years of experience in relevant Industry of Sales / BD, Marketing etc. with passion for selling. You should have fair knowledge of high voltage products including Transformers, Turnkey Substations (AIS / GIS). You should have excellent interpersonal skills and enjoy handling customers in a challenging market environment and strive to exceed set goals. You should have good interpersonal skills with all BU colleagues. You should be capable of right coordination with execution team and commercial team for overall team performance. You should have acumen to forecast upcoming challenges and handle team to overcome any issues. You should have interpersonal skills to motivate and lead the team in the interest of organization. We’ve got quite a lot to offer. How about you This role is based in Gurgaon , where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at: www.siemens.com/careers

Design and develop innovative, company impacting products and services to support infrastructure operations Design, develop and implement object-oriented PHP applications from prototype through implementation Integrate open source and commercial enterprise applications into an exposed API and web-based portal Create highly scalable and performant REST/SOAP web services Keep focus on end users and goals all through the development process Work closely with product management and stakeholders to ensure applications meet needs and expectations Adhere to the highest levels of technical discipline and excellence to set a standard for the larger development organization Required education Bachelor's Degree Required technical and professional expertise Bachelor's Degree in Computer Science, related field, or comparable extra work experience 6+ years of experience in back-end development using object oriented programming language Java & C/C++ alongwith SOAP/REST APIs Solid experience with SQL and relation databases Solid experience with Object Oriented Design and Development Experience Developing Web API Interfaces Experience with version control systems, preferably Git Preferred technical and professional experience Good to have object oriented development experience using PHP and Laravel Good to have unit testing experience using Python

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job specification Define and document business processes and requirements through collaborative stakeholder engagement. This includes working with the business to deliver solutions with a smooth transition through to the production environment. Produce technical (functional and non-functional) documentation as BRDs, RFPs, DRSs and USs with acceptance criteria. Ability to clearly communicate ideas to both technical stakeholders and business end users. Interpreting business requirements and translating these into viable solutions with tangible business benefits. Support development and testing during the build and test phases. Identify new opportunities for technology. Skills Required: Experience of 5+ years working as an IT business analyst. Experience in the financial services industry is preferable. Demonstrated ability to work in a changing and challenging environment with a record of producing high quality business analysis documentation. Knowledge of all phases of the development lifecycle. Motivated self-starter who can work in a team environment. 3rd level Qualification (preferably IT related). Experience with UML, BMPN or other modelling notations. Excellent communication, listening and writing skills Excellent stakeholder management skills. Be able to plan and track activities/tasks Ability to work to complete work to schedule Ability to multi-task Background in software development. Experience of implementation and rollout to critical systems. Experience in Agile methodology, preferably Scrum. Experience within SAFe will be considered an asset. Experience with Azure DevOps will be considered an asset. Be willing to travel (limited) if required to support project objectives PBA or CCBA preferable. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Specification Maintenance and support of existing VB.NET applications. Maintenance and support of new and existing Python solutions Maintenance and support of new and existing scheduling and ETL solutions Support existing reports Ability to clearly communicate technical ideas to both technical stakeholders and business end users. Working with the product owner to deliver solutions with a smooth transition through to the production environment. Adhere to change management and release management procedures. Working closely with other team members and end users. Skills Required 5+ years design and support experience. Solid knowledge and experience in VB.NET, Python and JSON. Experience in PL/SQL . Comfortable with Git source control. Knowledge and experience of software engineering life cycle. Experience working with automation/scheduling tools, such as VisualCron or Control-M Experience working with ETL tools, such as Alphafuse or X-Gen Experience in the area of data warehouse and reporting solutions, such as OpenText Great attention to details and the passion to drive projects forward. Able to produce Technical documentation. Excellent time management and decision-making skills. Excellent communication skills in both English written and verbal. Good understanding of financial solution and process. Background in the financial industry preferable. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Senior Functional Consultant1 Experienced Oracle EBS Finance Functional Consultant. Proven experience in Transfer Pricing configurations and reporting. Strong understanding of core financial modules (GL, AP, AR, FA). Experience in working with cross-functional teams and end users. Excellent communication and documentation skills.

Project Role : Web Developer Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Sales and Distribution with S/4HANA full lifecycle implementation project experience for SAP SD.Knowledge of SAP Best Practices and SAP Activate Methodology.Sr. SAP SD ConsultantPosition Summary :SAP SD - Senior consultant would serve as a key individual contributor on an existing team. Would be a part of the Application support team and contribute to solution design as Functional Senior Consultant. Candidate should have SAP SD experience in Implementation, Rollout and Support projects. Responsible for designing and developing world class solutions and demonstrating SAP best industry practices Roles & Responsibilities:- Design and implementation of full solutions (Including testing and UAT Support and User training) Analysis of business requirements and identify gaps in current and to be solution Identify integration issues and develop solutions to these issues Clarify processes to end users and business stakeholders as required Establish good relationships with internal and external teams Outcome oriented - maximizing balance of effort vs benefit to achieve objectives Precise approach to project management and procedures Understands delivery within a fixed price model and able to operate effectively within those constraints Take ownership of sub-plans for specific functional requirement and can plan own time to ensure project milestones are met Identifies and escalates issues and risks within project structure Receive feedback/coaching on performance from other members of the team positively. Detailed knowledge of business requirements and solutions in their focus area Contribute input and coordination to training documentation for his work Take an issue, then plan and deliver a solution using own initiative, with little guidance. Identifies and escalates issues and risks within project structure Candidate must ensure that compliance with data protection legislation under the DPA, EU GDPR, any other applicable data protection legislation QualificationsCandidate should have college degree in a related field or equivalent experience SAP SD Senior Consultant should have at least 8 years of SAP experience SAP SD Certification is preferred Preferred Skills & ExperienceShould have good knowledge of SAP SD processes Should have experience in design, configuration and testing of core SD modules e.g. SAP SD-MD - Master Data SAP SD-CAS - Sales Support SAP SD-SLS - Sales SAP SD-SHP - Shipping SAP SD-TR - Transportation SAP SD-BIL - Billing SAP SD-GF General Sales Functions Should have Experience and knowledge of key integration points with SD modules Should have experience in troubleshooting, investigates, analyses and solved SD related issues Good communication skills. Ready to work in shifts Knowledge / Working experience in Design, configuration and testing of SAP SD-EDI - Electronic Data Interchange (EDI) SAP LE - Logistic Execution CIN - Exposure Knowledge of ITIL Framework and support Processes (Incident, Change, Problem) Knowledge of working with any standard Ticketing tool. Experience of working with Country India Version. Ability to work with cross functional teams and Client teams to ensure seamless delivery. Can conceptualize and communicate Business relevant solutions Bright, ability to rapidly pick-up new technologies, propositions and business areas Willingness to work occasionally outside of normal business hours and travel globally on occasion Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload Experience of working in support project with onsite offshore model Qualification 15 years full time education

TrueLedge HR and Accounting Services is looking for SAP Trainer to join our dynamic team and embark on a rewarding career journey Delivers SAP module training to end users and teams Prepares manuals, practice labs, and test scenarios Supports post-training queries and user adoption Monitors knowledge retention and learning outcomes

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for keeping businesses compliant with various local, state, and federal tax regulations What will your job look like You will assist in preparing and executing the company's annual and monthly tax returns, including FBT returns, GST/VAT returns, withholding tax and service tax returns in the region You will assist in ensuring that the company complies with relevant tax laws and that tax returns and payments are processed on time You will assist in reviewing invoices and financial statements to ensure compliance with both direct and indirect taxes You will complete and review income tax provisions for each legal entity, ensuring timeliness and accuracy for statutory audit and internal purposes. You will liaisons with external auditors, external tax agents and tax offices (if required) All you need is... 4-6 years experience in corporate taxes, with preferred knowledge in regional taxes, including corporate tax, GST and FBT Knowledge in preparing corporate tax return, GST and FBT - advantage Certified CA or CPA Good communication skills Knowledge of Microsoft Excel - up to the advanced level Knowledge in basic accounting and understanding of accounting systems - advantage Why you will love this job: You will have a wide scope of activities You will have Local or Regional scope You will have scope for professional development

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for Leading and mentoring a small development team within a specific task or project, side by side with hands-on development. What will your job look like You will provide technical leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance, and lifecycle to achieve project goals to the required level of quality; promote team engagement and motivation. Provide recommendations to the software engineering manager for estimates, resource needs, breakthroughs and risks; ensure effective delegation, supervising tasks, identifying risks and handling mitigation and critical issues. Hands-on technical and functional mentorship to design, maintenance, build, integration and testing of sophisticated software components according to functional and technical design specifications; Follow software development methodologies and release processes You will analyze and report the requirements and provide impact assessment for new features or bug fixes. Make high-level design and establishes technical standards. You will represent and lead discussions related to product/ application/ modules/ team and build relationships with internal customers/partners You will implement quality processes (such as performing technical root cause analysis and outlining corrective action for given problems), measure them and takes corrective actions in case of variances and ensure all the project agreed work are completed to the required level of quality. All you need is... Bachelor's degree in Science/IT/Computing or equivalent 5 years of proven experience in a software engineering role 1-2 years of experience in leading tasks and/or mentoring engineers Thorough understanding of software development and/or support methodologies, principles and procedures and related software management tools Why you will love this job: You will be challenged with leading and mentoring a small development team and h owning the technical aspects of the project You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth You will have the opportunity to work with the industry most sophisticated technologies! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like "Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches." All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches. All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases." " All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Required Skills: Oracle OBIEE version 12c (BIP Reports, OBIEE report/Analysis/Dashboards, scheduling reports, Data layer and RPD maintenance, web catalog maintenance. Oracle Database (tables, views, queries, functions, procedures) Oracle query performance analysis and fix. Good communications (email and oral) secondary skillsunderstanding scheduler and admin (OBI and BIP) functions, connection management. Debugging skills, understanding of reconciliation models or performing report to report comparison and validation. Design, Develop and unit test - OBI / BIP reports, schedules, Ad hoc analysis and dashboards. Design and Develop reconciliation model related reports. Assist in testing reports, query preparation and validation. Assist in production support activities for reports, data fixes and source data validation for ETL. Review and fix issues in reports Ability to work with ETL and application teams to review, fix and consult for solutions. Respond to and communicate with end users relating to issues / fixes and validations.

More than 6 years of experience in Business Analysis or related experience in IT Demonstrates good learning agility to understand the Product components Responsible for analyzing and understanding of business and functional requirements Translating complex business needs and requirements in detail and be able to translate them into functional and technical specifications . Work closely with developers and end users to ensure technical and functional compatibility Conducting detailed gap analysis of a product versus the requirements and doing Impact Analysis Creates project specific planning and scope documentation and secures stakeholder sign off Perform System Testing toensure the delivery of quality product and UAT support from a functional perspective Prepare release notes for new changes/enhancement done in the system Creates end-user documentation (e.g., user guides, process flow charts, training materials) Presents complex data and analysis in an easily understood format so it is suitable across diverse groups with varying abilities Facilitates cross functional communication and recognizes need to engage other stakeholders and SME's in a project Acts as a liaison between commercial and technical functions Strong problem-solving and analytical skills Understanding of Project Life Cycle and STLC Strong team player Work in TFS/Azure DevOps, tracking user stories and managing sprints Ability to work with a sense of urgency and attention to detail Excellent oral and written communication skills Preferred Experience in SQL queries Experience in ETL/EDI processes and Reports Experience of US Healthcare payer domain Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid Experience in UML Modeling