What youll do: Working closely with our partners to confirm ground services the moment a booking comes in. Reconfirm all services with relevant partners before the start of a trip to ensure everything is booked as per what has been promised to the guest. Collaborating closely between our guests and the partners to implement trips and deliver on the experiences promised by our travel consultants. Providing timely, courteous service to guests by applying critical thinking and problem-solving skills to their problems. Understanding the guest's requirements and coordinating with different departments to prepare vital arrangements pre and post the guest's travel. Briefing guests about their upcoming experience in our destinations. Serve as the main contact for guests during trips and offer round-the-clock support. Issue handling, catering to special requests, planning surprises and special activities, and regular follow-ups with guests by negotiating with partners for freebies or special rates. What youll bring: Passionate about crafting memorable travel experiences. Flexible for evenings and weekends, going above and beyond. Excellent English & German communication (B2/C1 certified). Coordinated, self-motivated, and diligent. Strong customer service background, ideally in tourism. Calm under pressure with problem-solving skills. Empathetic, personable, and great at building trust. Tech-savvy, adaptable, and quick-thinking.

We are pleased to be recruiting a Finance Processing Assistant on a 9-month contract in Bangalore to join our Yachts Finance team. If you are passionate about this opportunity and know the value you can bring to this role and our organization, we would love to hear from you! What well offer: Competitive salary Bonus scheme Flexible working hours and a hybrid working model Wider scope for learning, working with global teams Career progression opportunities What youll do: Handle the pre-paid credit cards for all locations Highlight issues and discrepancies to the Finance Manager Own the credit card balances and seek the credit card holders for missing information Handle the uploading of transactions via Atlas & Dynamics and SAP Access various online systems and download transactions for processing What youll bring: Excellent communication (written & verbal), should be able to connect with international partners Experience in data processing & Large scale transactions Excel skills (pivot tables, VLOOKUP, HLOOKUP) and accounting and data entry experience are required SAP experience preferred Strong attention to detail, precision, the ability to prioritise efficiently, meet deadlines, and work independently. Experience with multi-currency accounts and Good problem-solving and relationship-building skills

The Digital Marketing Operations Executive will report to our Head of Global Marketing and preferably be based out of Bangalore, India. They will liaise closely with our Marketing and Technology team members who work out of our offices around the world. What well offer: Competitive salary Bonus scheme Flexible working hours and a hybrid working model Wider scope for learning, working with global teams Career progression opportunities What youll do: As a Digital Marketing Operations Executive, you will be at the forefront of our digital marketing initiatives. You will support the content team by uploading content to our websites, including blog articles, itineraries, and reviews. Your role will be crucial in managing content across five websites in four languages, ensuring timely and accurate updates. Your responsibilities will involve closely collaborating with our content, CRM, and tech teams to ensure flawless data tracking across relevant platforms. You will implement and validate tracking codes for Google Adwords, Bing, Hubspot, and Facebook, bringing to bear your experience with Google Tag Manager. Additionally, you will test and validate website forms and questionnaires, ensuring they are accurately mapped to our database. You will work with developers to test and validate updates on dev servers before deployment, ensuring a robust Quality Assurance process. Your role will also encompass supporting SEO-related tasks, including running weekly crawls, fixing errors, and contributing to larger initiatives. You will assist the content teams with any technical issues, working closely with developers to resolve bugs. Experience with A/B testing and keyword research for SEO will be advantageous. What youll bring: Proactive and hands-on experience with managing website tickets and solving problems/bugs. Basic knowledge of HTML. QA testing experience for websites, forms, and questionnaires. Proven implementation of Google Analytics tracking, and tracking for Hubspot and Facebook pixel. Outstanding collaboration skills and the ability to support teams efficiently. Strong English communication skills. High attention to detail and a dedication to quality. Flexibility, agility, and a willingness to learn. Strong problem-solving abilities and prioritization skills. A university degree and a minimum of 3 years of experience in website operations, digital marketing, or technology. Knowledge of website usability, development, and landing page optimization is a plus. SEO knowledge and the ability to conduct keyword research are a plus. Experience working with international teams is a plus.

Were on the seek for a hard-working Accounts Payable Assistant to join our dynamic Bangalore Le Boat Finance Team on an 8-month contract basis ! This is an incredible time to be part of a growing organization. If youre passionate about this opportunity and confident in the value you bring, wed love to hear from you! What Youll Do: Log all invoices/credit notes for UK and Canada Le Boat entities (manually or via Readsoft) Send invoices for manager coding and authorization, with regular follow-ups Complete the Prepayment register for invoices/credit notes posted to SAP Process staff expenses and resolve supplier queries via email and phone Prepare payment proposal reports and process approved weekly payments for the UK and Canada Reconcile supplier statements and provide AP cover during team leave Reconcile Direct Debits, request missing invoices, and match payments Generate parked invoice reports and resolve queries Assist with other finance tasks as needed What Youll Bring: Proven accounting experience, particularly in payment processing and invoice handling Expertise in accounts payable and reconciliation Strong communication skills for collaborating with international colleagues and partners Proficiency in Excel and SAP Ability to work independently as well as within a team Excellent organizational skills with a curiosity about hitting tight objectives Resilience and flexibility under pressure, especially during lively periods

We're looking for a Marketing Analytics professional to join our team as a Digital Marketing Analyst . In this role, you'll deliver weekly and ad hoc insights to support data-driven decisions, supervise performance across two key websites and acquisition channels, and collaborate with Web, Tech, and Marketing teams to improve conversion rates and lead generation. Operating across the globe including Europe, Australia, North America and Canada, Travelopia is passionate about being the best, and we pride ourselves on the outstanding and diverse range of holiday experiences we offer our customers. Our combined businesses are the worlds largest provider of specialist and experiential travel with a range of outstanding experiences, from private jets, polar expeditions, sailing, ski holidays and more. What We Offer: Competitive salary Bonus scheme Flexible working hours and a hybrid working model Phenomenal opportunities for learning, working with global teams Career progression potential What Youll Do: Build and maintain automated dashboard reports (e.g., Looker Studio) on website performance across acquisition, conversion, and retention metrics for Marketing and Leadership teams. Track and analyze all digital touchpoints (SEO, PPC, Social, Email, Display, Referral) to assess cohesive customer experience and recommend improvements. Lead campaign tracking and post-analysis to advise future marketing efforts. Act as a data ambassador, driving web analytics standard processes and data-informed decision-making. Own and action insights from GA4 audits; support analytics tools like GA, GTM, Infinity, Glassbox, etc. Ensure accurate data capture through regular audits and coordinate updates with IT/external agencies. Identify underperforming website areas and provide actionable insights to improve client experience and performance. Combine online/offline data to supervise user journeys and offline sales impact. Ensure compliance with GDPR and privacy policies for all analytics integrations. Troubleshoot and resolve data inconsistencies across business reports. What Youll Bring: Proven experience in B2C Lead Generation & E-Commerce, working with Enterprise Analytics (GA/GA4) and GTM is preferable. Skilled in data visualization (PowerBI) and reporting (Looker Studio, MS Excel). Proficient in combining datasets to identify correlations and insights. Knowledgeable in Web Analytics: experimentation, testing, competitive analysis, surveys, and market research. Experience in cross-channel marketing with a proven grasp of customer journeys and funnels. Strong communicator, able to deliver clear insights to all management levels, end-users, and tech teams.

We are looking to hire a Senior Manager, Customer Analytics to join our team in Bangalore! Reporting to the Director of Customer Insights & Analytics, youll lead a high-performing team of analysts and Subject matter authorities to deliver customer-centric insights, business intelligence, and data-driven strategies. In this role, youll act as a strategic partner to global collaborators across Marketing, Sales, and CRM, helping drive improvements in customer experience, marketing performance, and commercial outcomes. Youll also play a key role in mentoring talent, crafting analytics processes, and scaling insight capabilities spanning multiple business units. What Youll Do: Lead and mentor a team of 68 analysts and data professionals, encouraging a collaborative, high-performance culture Drive customer analytics initiatives including segmentation, cohort analysis, and performance tracking Partner with global Sales, Marketing, CRM, and Data leaders to align on priorities and deliver actionable insights Translate sophisticated data into clear recommendations and compelling narratives for non-technical collaborators Influence senior-level decision-making through data-driven storytelling and strategic insight Coordinate end-to-end delivery of analytics projects across divisions, ensuring quality and business relevance Improve and standardize analytics tools, processes, and documentation for scalability and consistency Collaborate with Tech and Data Engineering teams to improve customer data infrastructure and analytics capabilities Serve as a trusted advisor to senior leadership on demonstrating customer intelligence for business growth Leverage AI to improve team productivity and analytics efficiency What Youll Bring: Extensive experience in data analytics, customer insights, or marketing analytics, with a proven record in team leadership and management Optimally led customer-centric analytics initiatives within global or matrixed organizations Sophisticated analytical skills with hands-on expertise in SQL and tools like Python, R, or similar statistical platforms Strong proficiency in BI tools such as Power BI and Google Data Studio Familiar with cloud-based data platforms like Google BigQuery and similar analytics stacks Skilled in communicating sophisticated analytical insights clearly and persuasively to senior collaborators Business-savvy approach with the ability to translate data into impactful strategic actions Proven success in mentoring and developing high-performing analytics teams