We are seeking a highly skilled and enthusiastic Graphic Designer to join our in-house creative team. In this role, you will be instrumental in shaping our brand's visual identity across various platforms, you'll work closely with marketing and other departments to translate strategic objectives into compelling visual designs. Key Responsibilities: Collaborate effectively with the marketing, content, and product teams to understand project requirements and deliver high-quality design solutions. Develop and execute engaging visual assets for a wide range of platforms, including social media, website, email marketing, and presentations. Ensure consistent application of brand guidelines across all design outputs, maintaining a cohesive and recognizable brand identity. Participate in brainstorming sessions, contributing innovative ideas and creative solutions to design challenges. Manage multiple design projects simultaneously, adhering to deadlines and prioritizing tasks effectively. Stay up to date with industry trends, design software, and best practices to continually enhance our visual communication. Qualifications: Proven proficiency in Adobe Creative Suite is essential. Strong portfolio showcasing a diverse range of design work, demonstrating excellent visual design skills, layout, typography, and color theory. Exceptional attention to detail and a keen eye for aesthetics. Ability to translate complex concepts into clear, engaging visual narratives. Strong communication and interpersonal skills, with the ability to articulate design decisions effectively. Excellent time management and organizational skills, with the ability to work both independently and as part of a team. If you're a passionate Graphic Designer eager to contribute to a vibrant and innovative brand, we encourage you to apply! Show more Show less
Job Title : Business Development Lead Srinagar, Jammu and Kashmir (On-Site) Job Type: Full-time Responsibilities Develop and execute comprehensive business development strategies and action plans to achieve ambitious sales targets, specifically targeting international markets (particularly the US) . Build and maintain strong, long-lasting client relationships , serving as a primary point of contact for key accounts. Lead the entire sales cycle , from initial lead generation and qualification through negotiation and deal closure Conduct thorough market research to understand industry trends, competitor activities, and evolving client needs, with a focus on international markets (particularly the US) . Track and report on sales performance metrics , providing regular, insightful updates to senior management Collaborate closely with internal teams , including marketing, technical, and operations, to ensure seamless project delivery and exceptional client satisfaction. Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. Proven track record of consistently meeting or exceeding sales targets and driving significant revenue growth. Strong understanding of the sales lifecycle and effective business development methodologies. Excellent negotiation, communication (written and verbal), and presentation skills. Strategic thinker with strong analytical and problem-solving abilities. Ability to build rapport quickly and establish trust with potential clients and partners. Knowledge of BD processes within U.S. Government contracting, SaaS, and/or cybersecurity is a significant advantage
ServiceNow Architect – CSM (Pre-Sales & Post-Sales) Location: Mohali, India | Full-time, On-site Shift: 4 pm-1 am Role Overview We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeys—from lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications. Key Responsibilities Architecture & Design Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including: Pre-Sales: Lead/Opportunity Management integration, Customer Onboarding, Entitlement Management. Post-Sales: Case Management, Knowledge Management, Contract/SLM, Field Service, Renewals. Design integrations with CRM (Salesforce, MS Dynamics) for seamless pre-sales to post-sales transitions. Ensure alignment of architecture with enterprise standards, scalability, and compliance. Pre-Sales Enablement Collaborate with sales and solution teams to demonstrate CSM capabilities to clients. Translate business requirements into solution blueprints across the customer lifecycle. Develop prototypes, architecture diagrams, and effort estimates that cover both pre- and post-sales use cases. Post-Sales Delivery Oversee implementations of ServiceNow CSM modules with focus on customer experience & service quality. Guide delivery teams on workflows, data models, integrations, and security design. Act as an escalation point for complex technical issues during post-sales delivery. Collaboration & Leadership Partner with client architects, technical leads, and internal cross-functional teams. Provide thought leadership in designing customer engagement workflows end-to-end. Mentor developers and junior architects, building a strong CSM capability within the team. Qualifications Technical Expertise Strong hands-on experience in ServiceNow CSM with specialization in Pre-Sales and Post-Sales lifecycle modules. Solid background in ServiceNow architecture, data modeling, Flow Designer, IntegrationHub, and REST/SOAP integrations. Experience with other SN modules (ITSM, ITOM, HRSD, FSM) is a plus. Certifications (preferred/must-have) ServiceNow Certified Technical Architect (CTA) or equivalent experience. Certified Implementation Specialist – CSM (CIS-CSM). ServiceNow CSA (System Administrator). Relevant micro-certifications (e.g., Customer Service Management, IntegrationHub, Application Portfolio Mgmt). Other Skills 8+ years in ServiceNow, with at least 3+ years as an Architect. Strong communication, consulting, and stakeholder management skills. Ability to bridge business requirements with technical execution. Degree in Computer Science, Engineering, or related field. Why Join Us Lead enterprise-scale CSM implementations with focus on customer lifecycle transformation. Opportunity to design end-to-end architectures spanning pre-sales, onboarding, support, and renewals. Work directly with leadership and global clients to drive innovation in customer experience.