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4.0 years
1 - 2 Lacs
Hyderābād
Remote
Hyderabad, India Chennai, India Job ID: R-1071463 Apply prior to the end date: June 30th, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As Associate Director - AI Science, you will own, drive, and partner on enabling the IT Operations team with AI enabled solutions, and lead a team of Senior Managers delivering these AI Enabled Solutions. You will support the Tier 2 engineering application suite for our Consumer and Business customers. When these applications perform well, they are an important part of the overall customer experience. You will work closely with stakeholders to streamline operations and monitor the health and performance of the application suite. The solutions you implement will help meet our customers’ needs and make it easy for them to do business with us. What You will be Doing: Developing and implementing AIOps enabled processes for maximising operational efficiency, profitability, and key application throughput measures. Establishing AI driven operations processes by enabling solutions of smart workflows, ML based Issue triage, and self healing solutions. Driving the engineering team to AIML Models for NLP, Anomaly detection, issue similarity detection, building training analysers, and auto fix solutions with Knowledge Graph driven Business rules, etc. Developing and enhancing AIML solutions to automate the day-to-day support activities and helping the operations team improve their productivity with intelligent solutions that will auto triage the problems and recommend solutions. Establishing AI enabled operations and driving the engineering to build intelligent monitoring and self healing solutions Developing and implementing best practices and procedures to enhance business growth. Suggesting and implementing new proposals and technology to enhance business productivity, including automation, process enhancements, business enhancements, and policy changes. Collaborating with functional units of an organization to develop and integrate new or existing services. Establishing ML Ops and deployment processes for deploying the AIML models. Building and maintaining positive trust relationships with key stakeholders across IT and Frontline teams. You will need to have:- Bachelor's degree with Four or more years of experience in IT Operations, and at least 4-5 years hands on experience in AI Ops. Must have at least 6-8 years of experience in leading IT Operations teams, AIOPs, and ML Ops, and delivering AIOPs solutions to support front line employees. Six or more years of relevant work experience in L1 and L2 support models with enablement of IT/Automation Solutions. Experience in leading AIML teams in establishing the AI Ops process from the foundations Experience in guiding a team to build various Business Insights and Analytics Solutions from various data points and sources. Experience in driving solution development teams using technologies like RAG, Airflow, OpenSearch, and Knowledge Graphs. Experience in building/guiding teams to handle AI Ops. Experience in building LLM/SLM and Agentic AI/MCP based solutions implementation Hands on experience with core Python AIML libraries and building AIML models for NLP and predictive AI Experience in handling the CICD pipelines for AIML Models. Two or more years of experience in DevSecOps with cloud exposure. Experience with AWS & ELK technology stack or GCP Cloud Stack. Familiarity with Data Engineering concepts. Even better if you have one or more of the following: Advanced degree in Computer Science, Mathematics or similar field Ability to provide technical thought leadership on model architecture, delivery, monitoring, measurement, and model lifecycle best practices A telecom domain operational tools working knowledge. Papers, Patents & Presentations demonstrating competency in AIOPs areas Understanding of Ethical Use of AI If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Sr Engr Cslt-Software Devt Save Hyderabad, India Technology Principal Engineer-AI Science Save Bangalore, India, +2 other locations Technology Engineer III Specialist-AI Science Save Hyderabad, India, +2 other locations Technology Shaping the future. Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.
Posted 1 week ago
2.0 years
9 - 10 Lacs
Hyderābād
On-site
About Kore.AI Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation. Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. You can find full press coverage at https://kore.com/press/ POSITION SUMMARY: We are looking for a Customer Success Operations professional with experience supporting international customers and customer-facing teams. This is a strategic and hands-on role where you'll work closely with the CS team to streamline workflows, manage customer-impacting issues, and help scale operational excellence through tools, data, and process optimization. LOCATION: Hyderabad (we are working from office) RESPONSIBILITIES: Own and manage internal customer issue and escalation workflows across cross-functional teams Collaborate closely with CSMs and regional leaders supporting international enterprise accounts Collaborate closely with Professional Services, Product, and Support Teams to gain a 360-degree view of the customer operational challenges of our products and platform Actively review support tickets and proactively work with customers/CSM’s/CSD’s on critical/Priority support issues/blockers and understand the business impact Create and maintain SOPs, operational playbooks, and enablement documentation Track and analyze key customer success metrics (e.g., health scores, NRR, C-SAT) Administer and optimize CS tooling (e.g., Gainsight, Salesforce, Zendesk) Build reports, dashboards, and automation to increase operational efficiency Partner with Product, Engineering, and Support to ensure timely resolution of escalations Contribute to onboarding, training, and enablement of new CSMs and CS programs QUALIFICATIONS / SKILLS REQUIRED: 2–4 years of experience in Customer Success, Program management roles, Revenue/Business Ops, or related roles Strong process orientation and experience working with international enterprise customers Familiarity with CS tools (Gainsight, Salesforce, Zendesk, Smart Sheets etc.) Comfortable analyzing data and building reports to support CS insights Experience working in SaaS / B2B environments, especially in the CX/EX/AI domain Required to work in night shift timings (4PM to 1AM IST) Extremely well-organized and analytical with an ability to work well under pressure Strong team player as well as a proactive individual contributor Excellent written and verbal communication skills Ability to grasp technical concepts and communicate to customers in a simple manner Excellent interpersonal skills GOOD TO HAVE: Proficiency in documentation, stakeholder coordination, and internal systems like Confluence, Jira, or Asana WHAT YOU’LL GET: Competitive salary Fun-filled work culture Equal employment opportunities Opportunity to grow with a pre-IPO Global SaaS Company driving AI innovation
Posted 1 week ago
5.0 - 10.0 years
8 - 10 Lacs
Hyderābād
On-site
About the Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact: As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you: Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities : Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. What we’re looking for : Basic Qualifications : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Hyderābād
On-site
The Manager- Sales Training & Enablement will identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs. Duties/Responsibilities: Creates Sales Force Training Strategy and 3-5 yr road Map Ensure an optimum balance of Training delivery On Job, v irtual, Face to Face ; Induction & Development; Product, skills, digital Tools Maintains Training Calendar in discussion with Stake Holders Ensures participation of appropriate internal/external faculty as per the Program and Strategy Conducts or facilitates required and recommended training sessions along with Competent Faculties , Team Supervisors & HR Must Have - Conducts Training on Digital Tools/App use with help from Digital Team on User Manuals Evaluates the Returns on Training by need based methods and have benchmarks Reviews existing training programs suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry – Training Needs Ensures that training materials and programs are current, accurate , and effective. Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry. Identifies problems and opportunities such as operational changes or industry developments that training could improve. Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs. Ensures that training milestones and goals are met while adhering to approved training budget. Prepares and implements training budget. Performs other related duties as assigned. Conducts performance evaluations that are timely and constructive . Ready Travel to Regions to conduct /States within India to conduct Trainings depending upon Travel situations/Pandemic Scenarios Dat abase Management with help of support staff Required Skills/Abilities: Excellent verbal and written communication skills with strong graphic design ability. Thorough understanding of training processes , module design, evaluation method, training strategy & Planning Ability to moderate large groups. Extremely organized and detail oriented . Proficient with Microsoft Office or related software . Proficiency in handling Digital tools (Must have) Education and Experience: Bachelor’s Degree in Communications /Ag/Marketing or related area required . At least 5-7 years of experience in training at All India level in FMCG/Pharma /Agri Industry
Posted 1 week ago
0 years
0 Lacs
Greater Madurai Area
Remote
Job Summary: Title: Platform Software Engineer (100% REMOTE) Location: Remote (India) Who are we? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE TEAM Core Data Services team is at the center of Data and Analytics initiatives. We are building a modern data platform to support enterprise data needs. Our mission and yours too should you choose to, is to empower and enable our data community of data engineers, data scientists, analysts, product teams and decision makers to create value. The Core Data Services team consists of Platform Engineering, Data Engineering, Data Enablement and Operations teams. We are building a highly functional, performant modern enterprise Data Lake while supporting our current data platforms so the focus is on maximizing functionality, creating value and content/data assets, cost optimizations and usability of the data delivery and services and all this is our measure of our success and defines us The Core Data Services Team! We are looking for a Data Engineer - Platform, You! What This Role Will Do This is a hands-on software engineering role that will build highly secure and scalable API's and has automation skills to design, develop, deploy, and maintaining testable, secure API's. The platform would provide: The foundation of all critical software is built on. Security products for building the platform for data engineers. The ability to empower our product teams to take ownership of how they deliver software robustly and at scale. Participate in on-call rotations/Pagerduty for platform support. WHAT THIS PERSON WILL BRING: Strong hands-on API programming experience with one or many languages, preferably Python, DJango, Flask, etc and writing production software and automations. Hands on experience with system design, API development, testing, and operational stability Hands on experience building continuous integration (CI) with common tools such as GitHub Actions. Hands on experience utilizing AWS services, serverless, k8s, batch and real time event orchestration, etc. Hands on experience with All phases of the software and system development life cycle and agile methodologies like Jira, Confluence. Collaborate with cross-functional teams to deliver data solutions and provide technical support and guidance to team members. Stay up to date with the latest engineering technologies and trends. Show more Show less
Posted 1 week ago
3.0 years
1 - 5 Lacs
Gurgaon
On-site
Requisition Id : 1610390 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Manager-TMT-Markets-CBS - MKT - BD & CE Leadership - Gurgaon TMT : Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of M&A strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all. CBS - MKT - BD & CE Leadership : Our Markets team focuses on providing account teams with the support they need to help drive revenue growth. Our "account-centric" approach to serving clients starts with knowing about their business and providing tools and enablers to provide consistency on how we identify and align our services and solutions to our clients' most pressing issues. We deliver services through one or more of our four global service lines: Assurance, Consulting, Strategy and Transactions and Tax. Our Markets team comprises of Executive Management, Business Development and Brand Media & Communication (BMC). By following EY methodologies, executing on guidance, and leveraging tools and judicious programs, we bring the necessary rigor to our engagements. And by accessing our latest EY insights, solutions and client conversation tools, we have more meaningful conversations with our clients to help shape their thinking and generate additional value creation. We assist the executive management in overseeing the firm’s operations. Key responsibilities includes: Liaising with internal stakeholders to identify priority areas, growth driver solutions, review account plans and to drive growth and market enablement initiatives Conceptualising and implementing firm-wide market campaigns to link and align PAN India teams on focus solutions, growth opportunities, etc Monitoring firm revenue and pipeline and facilitating management review Preparing GTM materials for the firm Preparing reports for management review Your key responsibilities Technical Excellence The candidate should possess enterprise sales experience, with a proven track-record of C-suite relationships. The candidate should be proficient in anchoring an end-to-end sales/pursuit cycle, from identifying and qualifying opportunities, coordinating the RFP/proposal response, and negotiating and contracting deals. The candidate should possess knowledge of account/sales management frameworks (good-to-have). Skills and attributes To qualify for the role you must have Qualification The candidate should have experience of successfully closing large, multi-competency solution deals and should have managed an annual sales quota of > INR 15 crores for at least the last 3 years. Experience The candidate should have 12+ years of enterprise sales experience. While this is an individual contributor role, experience in managing a team would be an added advantage. What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.
Posted 1 week ago
5.0 - 10.0 years
8 - 9 Lacs
Gurgaon
On-site
About the Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact: As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you: Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities : Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. What we’re looking for : Basic Qualifications : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India
Posted 1 week ago
3.0 years
0 Lacs
Gurgaon
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity: We are looking for Product leads ( Manager) who will be responsible for building products (Business cum Digital enablement) for EY’s business growth in the marketplace. It will be a world class product enabled for B2B accounts (Fortune 500 firms) globally. Your key responsibilities: Deep understanding of market, clients, business, and digital needs/requirements for manifesting a product. Having a strong thought leadership, knowhow of emerging trends (business and digital) such as industry/sector/functional nuances & Gen AI and CxOs mapping/priorities enablement would be few key dimensions for this role. The role would manifest: Deep understanding of market and industry emerging trends and direction Ability to proactively identify the future needs (3-5+ years ahead) and align those dimensions into a product. Strong business and thought leadership on various areas. Enabling CxOs mindset/priorities and strategic imperatives into product design/development. End to end enablement (business to product design, development, and successful roll out) and having an eye on Value/ROI. Digital strategy and roadmap (Including areas such as data management/integration, analytics, AI/ ML strategy and Automation). Embedding EY Framework and methodology. Skills and attributes for success: Able to ideate, strategize and having a ‘big picture’ and ‘strategic mindset’. Foreseeing market/client needs (futuristic) and enabling it. Thinking from client’s perspective (growth, ROI, market/product differentiation etc.) and modulating a product design/development/roll out. Alignment on end client objectives such as ‘Value’, ‘Differentiation’, ‘Ease of Use’ and ‘long term enablement’. Able to work creatively and systematically in a time-limited, problem-solving environment. Loyal and reliable with high ethical standards. Flexible, curious and creative, open for new things and able to propose innovative ideas. Excellent leadership, interpersonal skills and cultural dimensions. Team player, open, pleasure to work with and positive in a group dynamics. Intercultural intelligence and experience of working in more than one country and/or multi-cultural teams with distributed delivery experience. Ability to work with teams across countries (including different time zones). Ability to manage multiple priorities simultaneously to meet tight deadlines and drive projects to completion with minimal supervision. To qualify for the role, you must have the following dimensions: 10-15 years of experience in business, strategy and digital areas with focus on continuously improving existing frameworks, taxonomy & metrics through infusion of industry best practices, current & emerging trends. Ability to think from business perspectives, bringing in industry and sector perspectives while building solutions. Proven record of Multi million revenue/profitability enablement (across markets/countries) from developed product in the past Having an intricate awareness of sector trends, business, process, and nuances. Expertise in one or more sectors (end to end) Proven abilities in ideating, designing and developing a world class product with customers globally. Ability to relate the product success with outcome/ROI orientation. An eye on differentiation, transformation and reimagination of business globally Facilitate full implementation life cycle from scoping to deployment of critical & complex custom designed, multi-tiered, business applications that deliver exceptional business value. Lead value proposition on new products spanning full product lifecycle to modernize legacy platform & user experience. Creating new solutions & improvising existing ones and weaving together existing ones to build robust solutions. Participated in project discovery & definition workshops contributing to creating scope & development estimates. Collaboration with internal & external stakeholders to help maximize the value of products & services. Willingness to mentor team members. Solid thoughtfulness, technical and problem-solving skills. Excellent written and verbal communication skills. Ideally, you’ll also have: Ability to think strategically/end-to-end with result-oriented mindset. Ability to build rapport within the firm and win the trust of the clients. Willingness to travel extensively and to work on client sites / practice office locations. What we look for: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY SaT practices globally with prominent businesses across a range of industries. What we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
0 years
1 - 5 Lacs
Gurgaon
On-site
Requisition Id : 1610314 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Associate Director-TMT-Markets-CBS - MKT - BD & CE Leadership - Gurgaon TMT : Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of M&A strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all. CBS - MKT - BD & CE Leadership : Our Markets team focuses on providing account teams with the support they need to help drive revenue growth. Our "account-centric" approach to serving clients starts with knowing about their business and providing tools and enablers to provide consistency on how we identify and align our services and solutions to our clients' most pressing issues. We deliver services through one or more of our four global service lines: Assurance, Consulting, Strategy and Transactions and Tax. Our Markets team comprises of Executive Management, Business Development and Brand Media & Communication (BMC). By following EY methodologies, executing on guidance, and leveraging tools and judicious programs, we bring the necessary rigor to our engagements. And by accessing our latest EY insights, solutions and client conversation tools, we have more meaningful conversations with our clients to help shape their thinking and generate additional value creation. We assist the executive management in overseeing the firm’s operations. Key responsibilities includes: Liaising with internal stakeholders to identify priority areas, growth driver solutions, review account plans and to drive growth and market enablement initiatives Conceptualising and implementing firm-wide market campaigns to link and align PAN India teams on focus solutions, growth opportunities, etc Monitoring firm revenue and pipeline and facilitating management review Preparing GTM materials for the firm Preparing reports for management review Your key responsibilities Technical Excellence Fit for Mumbai BD role Skills and attributes To qualify for the role you must have Qualification Fit for Mumbai BD role Experience Fit for Mumbai BD role What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.
Posted 1 week ago
0 years
3 - 9 Lacs
Gurgaon
Remote
We are seeking a talented individual to join our Sales Enablement team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialst - Proposal Specialists(Investments) We will count on you for: Prepare US Investment Consulting proposals (RFP/RFI/DDQ) basis the scope of services mentioned in client documents. Good knowledge & understanding of different plan types like Defined Contribution (DC) and Defined Benefits (DB) and Not-For-Profits (NFPs). Involvement in full-service proposals (bid management) and co-ordination with multiple onshore stakeholders by meeting required SLA/TAT. Documentation and respond to internal queries and complete the proposals in a timely manner. Regular and prompt communication with key stakeholders for RFP acknowledgements, knowledge sharing sessions, analysis discussions with strategists. Ensure Project management of RFI/RFP submissions and other client/ prospect Pitch materials – developing and driving project timelines, coordinating with internal/ external stakeholders and facilitating meetings Review RFPs and other client material to gain complete understanding of client requirements Assemble a bid team with the relevant knowledge and skills to prepare a winning bid Manage virtual bid teams and inputs from a variety of stakeholders, ensuring they are fully briefed and understand the client bid requirements/ key deliverables and develop a win plan for each opportunity Liaise with key members of the project team to obtain the information required to compile the bid to develop unique, compelling client value propositions and proposal messaging as per inputs from sales and delivery teams against agreed timelines Assess and address the technical and commercial risks relating to the bids Work closely with the pursuit team to resolve open items during the proposal and pitch presentation development process Facilitate strategy discussion with the pursuit team to identify client-centered value propositions and supporting Mercer differentiators Gather and organize information and staff resources necessary to formulate winning executive summaries that speak to “why us”, and not the competition Ensure that the response reflects the agreed Win Strategy with clear messaging and play an active role in developing key aspects of the response, including the Executive Summary Work closely with graphic designers to create optimal visuals and graphics in accordance with Mercer brand guidelines that support messaging, including cover designs and other graphics and illustrations Holds master drafts of proposals and presentations, incorporating edits and changes and sending out revised drafts to the pursuit team Perform final reviews of proposals and pitch presentation drafts along with the sales teams Assist with the development of templates, improved systems and processes for measuring bid success Carry out content management activities, including collecting and updating content for proposal database and extracting best practice content. Driving process improvements initiatives Providing timely updates to the People Manager and other stakeholders Training and coaching new hires in the team. What you need to have: Ability to work as part of a team and build strong working relationships with peers Keeping & maintaining regular updates with regards to US investment market 5+ yrs Experience in investment consulting proposals (preferably US market) Good command on MS Office applications (MS-Excel, MS-Word, PowerPoint) Problem solving skills and attention to detail Strong verbal and written communication and analytical skills What makes you stand out? Well-developed US investments knowledge and the demonstrated ability to work in a globally matrixed and significantly multi-geography, multi-cultural offshore service delivery environment Executive presence that conveys composure and confidence in all situations Strong analytical, research and problem solving skills, attention to details Good relationship skills, proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Posted 1 week ago
2.0 - 3.0 years
3 - 9 Lacs
Gurgaon
Remote
We are seeking a talented individual to join our Investments team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist – Proposal Specialista Sales Enablement CoE supports various Mercer businesses worldwide primarily across Proposal & Bid Management, Client Research and Creative Services. We are looking to hire a candidate to supports US Health & Benefits and Investments Consulting businesses. This will be a part of the Sales Enablement function primarily working on Investment Consulting proposals (RFP/RFI/DDQ). The person will be working closely with the onshore stakeholders and delivering quality proposals in a timely manner. The incumbent in this role should have an understanding of the US investment proposals (RFPs). We will count on you for: Prepare the fist drafts for US Investment Consulting proposals as per the scope of services mentioned in the RFP/ RFQ/ RFIs / DDQ leveraging existing content respostary Prepare Strawman/templates in accordance with RFPs submission requirements Gathering & customizing information as per company’s policies & RFPs requirements. Obtaining supervisor approval and sending the proposal to the appropriate source. Prioritizing responsibilities to meet deadlines. Editing and revising proposals according to feedback. Maintaining consistency in proposal writing. Robust documentation and internal tracker management. Regular and prompt communication with key stakeholders for RFP acknowledgements, knowledge sharing sessions, analysis discussions with strategists. Active contributor to domain knowledge repository Driving process improvements initiatives What you need to have: Minimum 2-3 years’ experience overall Any Graduate / Bachelor’s degree in Finance, Journalism, Communication, English etc. stream. MBA (Finance) and CFA or related field (preferred) Previous experience in proposal writing (US Investments - Defined Contribution (DC) and Defined Benefits (DB) and Not-For-Profits (NFPs) will be preferred (has an edge) Good command on MS Office applications (MS-Excel, MS-Word, PowerPoint) Strong written and verbal communication Experience on sales lifecycle and content management tools like Qvidian, SharePoint etc. would be preferred Good command on MS Office applications (MS-Excel, MS-Word, PowerPoint) What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver Good/excellent communication and content writing skills. High attention to detail Good relationship skills, proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Posted 1 week ago
0 years
3 - 8 Lacs
Gurgaon
On-site
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. Job Title: Assistant Manager/Supervising Associate – Employee Relations (ER) Location: Gurugram/Mumbai/Bangalore Reports to: Director – Employee Relations, EY India Function: Talent Team Job Opportunity: We are seeking a dedicated and skilled candidate to join our Employee Relations (ER) team. The ER will be responsible for case management and collaborating with HR Service Line business partners on various ER initiatives. The ideal candidate will possess strong communication skills, investigation skills, report writing abilities, and a solid understanding of labour laws and conflict resolution. Key Responsibilities : Manage employee relations cases, ensuring timely and effective resolution. Collaborate with Service Line HR BPs on ER initiatives and projects. Conduct thorough investigations into employee grievances and complaints. Prepare detailed reports and documentation related to investigations and case management. Facilitate conflict resolution between employees and management. Assist in the development and implementation of ER policies and procedures. Maintain accurate records of all ER cases and initiatives. Key Skills : Strong investigation and analytical skills. Excellent report writing and documentation abilities. In-depth knowledge of labour laws and regulations. Effective conflict resolution and negotiation skills. Strong communication and interpersonal skills. Reporting Structure : This position reports to the ER Service Line Leads and does not have any direct reports. Company Culture : We value collaboration, integrity, and innovation. Our team is committed to fostering a positive work environment where every employee feels valued and heard. Benefits : We offer competitive compensation, professional development opportunities, and a supportive work environment What We Offer: A leadership role in shaping EY India’s ER culture and practices. Opportunity to work on strategic initiatives with senior leadership. Dynamic, inclusive, and high-impact work environment. Competitive compensation and benefits What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain positive energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.
Posted 1 week ago
2.0 - 3.0 years
2 - 4 Lacs
Gurgaon
On-site
Requisition Id : 1612143 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Executive-Operations-HR-CBS - TAL - Enablement - Gurgaon CBS - TAL - Enablement : As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management. Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities. Your key responsibilities Technical Excellence Strong knowledge of object-oriented programming (OOP) and design patterns. Software development using C#, MVC, Angular and the .NET framework (.NET Core/ASP.NET) Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks (e.g., Angular, React). Hands-on experience with RESTful API development and integration. Experience with SQL Server or other relational databases, including writing complex Skills and attributes To qualify for the role you must have Qualification Graduation in IT or similar course Experience 2-3 years What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.
Posted 1 week ago
8.0 years
0 Lacs
Gurgaon
On-site
The people here at Apple don’t just build products - they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here. Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Apple Premium Resellers (APR) are the best representation of our brand in the channel, ranging the full portfolio at the best locations across the country and serving customers through the best trained advocates. Our APR channel partners have grown with us, and are regularly building new retail capabilities. We are looking for an Account Manager to be based in Gurugram, to own and handle a large scale North based APR partner. This includes comprehensive sale planning, delivering sales targets, leading the new store process end-to-end, and building relevant capabilities and org at the accounts. As an account manager, the buck starts and ends at you. North is one of our largest & most competitive regions, and we need a dynamic individual to manage it. Description We develop account plans that align Apple and the partner’s growth strategies to expand Apple share in the market. We effectively complete plans by cross-functionally collaborating with partner teams, Demand Generation and other Strategic Partners (internal / external) While working closely with our reseller’s sales force, we use sales programs, enablement tools, and training to develop partner capabilities. We regularly assess and communicate the strength and efficiency of the partnership. We identify new business opportunities (expansion / partnerships / technology tools) and support them through closure. We make certain that any partner concerns are known and addressed. We share regular & structured status, progress and facilitate sales activity across the reseller and Apple sales teams. Minimum Qualifications 8+ years of experience in customer-facing sales, business development, or account management BS or BA; MBA or equivalent experience a plus Proven ability on sales deliverables, in good as well as challenging times Outstanding organisation skills and ability to handle several projects at once. Strong written and verbal communication skills, including presenting to executives Preferred Qualifications Experience in retail/telco/channel sales Outstanding ability to deliver strategic and multifaceted sales messages, including ability to influence established, tenured promoters through logic, analytics as well as the right vision Growth mindset; learning muscle for developing and advocating new capabilities Experience in leading and planning for new store openings (store area selection, mall selection, market analysis) Experience in improving Sales performance through the digitisation of workflows and analysis methods Submit CV
Posted 1 week ago
3.0 years
6 - 9 Lacs
Gurgaon
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Risk Management Services Role Type Associate Analyst/ Analyst Associate - Independence - Risk Management Services This role requires the candidate to provide testing support to regions and execute global Independence processes in alignment with EY Global (EYG) policies. These processes are designed to safeguard EY's independence by performing testing procedures on EY professionals to ensure adherence to the firm's personal independence policies. The candidate will be responsible for monitoring professionals’ financial relationships to identify and report potential conflicts of interest with audit clients. Furthermore, the role involves interpreting GDS policies, performing compliance checks and audits, determining required actions, and providing recommendations based on firm guidance. The opportunity Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities. This opportunity will be part of the largest sub-service function, i.e., Independence within Risk Management Services (RMS) responsible for assisting EY professionals to maintain auditor objectivity by identifying and reporting any potential conflicts of interest that could compromise an auditor's independence. This includes assessing employee financial and personal relationships, conducting investigations, providing guidance on resolving personal independence matters, and testing for findings or issues related to the financial holdings of EY professionals. RMS Independence team is currently 950+ people strong, operating from 3 locations and 5 centers’: India (Gurugram, Kochi, Bengaluru), Poland (Wroclaw), Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development and operating of key Independence processes. This role offers the opportunity to contribute to EY's reputation as an independent auditor by supporting niche Independence profiles within a dynamic and growing environment. You'll work closely with EY professionals to identify and assess their personal independence-related risks. This will involve collaborating with senior team members and stakeholders to resolve queries and gather information, ultimately positioning you as a subject matter expert in Independence processes. Your key responsibilities An Associate within the GDS RMS Independence PICT team, will be responsible for developing a working knowledge of Personal Independence concepts, including financial interests, family relations, and business relationships. You will execute procedures as outlined in the EYG Independence policies, conduct research, and make updates to various EY tools and databases used to monitor family and financial relationships (like securities, loans, insurance policies, etc.). Through these activities, you will contribute to helping EY Professionals identify independence-related risks, while analyzing their financial holdings and relationships to determine if they and EY are independent under the relevant rules. Technical expertise Possess a solid understanding of financial products, such as equities, structured products, and mutual funds, while executing work requests and projects from initiation to completion according to established procedures. Conduct research and analysis on EY professionals' financial interests and family relationships, including brokerage accounts, loans, and insurance policies, to assess the permissibility of their investments. Participate in wide range of projects and collaborate with project managers for timely completion of assigned work. Deliver comprehensive testing support to regions and carrying out global Independence compliance processes in accordance with EY Global policies & local regional requirements. Take part in team discussions/activities, service functions/organization wide initiatives. Research and gather required information from various external and internal sources. Understand and strive to meet and exceed the defined individual KPIs for the role. Build working knowledge of different internal Independence tools under team’s purview Develop technical expertise of personal independence processes to assume subject matter expert responsibilities. Skills and attributes for success Possess strong communication and inter-personal skills. Foster a diverse and inclusive team environment by actively participating in team events and engagements. Must possess a client- centric and enablement mindset. Demonstrate professionalism, industry competence, and clear communication when engaging with onshore teams. Prioritize tasks and manage time efficiently to meet business expectations while maintaining quality and adhering to deadlines. Consistently uphold the highest standards of ethics, integrity, and core values. Ability to handle sensitive information confidentially and work effectively around confidential information. Demonstrate adaptability and agility in dynamic situations, effectively facilitating change management. To qualify for the role, you must have Masters/post-graduate degree (preferably in Finance) from a reputed institute. 6 months – 3 years of experience in research and analysis in a professional services firm Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English Basic understanding of financial products like equities, mutual funds, pension plans, insurance policies etc. Technologies and Tools Experience in MS office suites like Outlook, MS excel, Word, SharePoint etc. What you can look for A team of people with technical experience, business acumen and enthusiasm to learn new things in this fast-moving environment. A team of professionals driven by growth and client enablement mindset, while safeguarding EY’s brand name. A team that runs on foundational values of trust, respect, integrity and teaming. A team that functions with One-Team mindset and values diversity and inclusiveness. Opportunities to work with Global teams and stakeholders A team that thrives on continuous improvement and bringing in efficiencies to processes. What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 week ago
15.0 years
0 Lacs
Delhi
On-site
Sales &BD Delhi (On-Site) Mid-Senior Job Description Responsible for developing, managing, and optimizing a company''s indirect sales strategy through partners, resellers, distributors, or other third parties (collectively referred to as "channel partners"). The role is to ensure that these external partners are effectively selling the company’s products and solutions. Key Responsibilities: 1. Program Development & Strategy Design and implement channel partner programs (e.g., onboarding, training, incentives). Define go-to-market strategies with partners. Align the channel strategy with broader sales and business objectives. 2. Partner Enablement Develop training materials, certification programs, and sales tools. Conduct enablement sessions to educate partners on products, processes, and selling techniques. Provide ongoing support and updates to keep partners engaged and effective. 3. Performance Management Track and analyze partner performance metrics (sales volume, pipeline growth, deal registration, etc.). Identify underperforming partners and create improvement plans. Set and manage partner targets, KPIs, and scorecards. 4. Relationship Management Build and maintain strong relationships with key partners. Act as the main point of contact between the company and its partners. Resolve conflicts and manage escalations. 5. Marketing & Incentives Collaborate with marketing to run joint campaigns and co-branded efforts. Manage channel incentive programs like rebates, MDF (market development funds), and SPIFFs. Ensure partners are properly leveraging marketing resources. 6. Compliance & Operations Ensure partners comply with contractual and brand guidelines. Manage partner onboarding, contracts, and documentation. Work closely with legal, finance, sales, marketing, product management teams to support channel activities. Skills & Qualities Needed: 15 years of experience in project and program management. Strong understanding of B2B sales and indirect selling models. Excellent project management and communication skills. Analytical mindset for data-driven decision-making. Experience with CRM and partner relationship management (PRM) tools. Experience of getting a partner relationship management (PRM) software rolled out within the organization. Ability to build long-term relationships and influence stakeholders. Experience of designing & implementing programs across boundaries (at international level) Skills People Management Program Management Skills Channel Sales Development Channel Sales International Programs Cross Functional Relationships
Posted 1 week ago
6.0 - 8.0 years
0 Lacs
India
Remote
We are seeking a talented individual to join our Sales enablement. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist - Content Management We will count on you to: Deliver bids end-to-end, drive the bid strategy and manage communication with all relevant stakeholders. The incumbent will be a collaborator, a great communicator who will work with sales leaders, consultants, and bid teams to aid revenue generation for the business. You will help define and shape our responses, resulting in impactful and high-quality content to communicate winning differentiators. You will also collaborate with business on strategic sales initiatives as well as working on operational improvements to benefit the bid management function. The candidate is expected to demonstrate experience in managing bids independently, preferably for international stakeholders, delivering high value bids and demonstrating a strong understanding of the bid life cycle. The candidate is also expected to understand cultural sensitivities and business needs of the operating companies to deliver high quality bids. You will be required to: Build knowledge and understanding of: the Wealth business, service offerings and strategic priorities Develop competence and familiarity with the Mercer bid management methodology Ensure Project management of RFI/RFP submissions and other client/ prospect Pitch materials - developing and driving project timelines, coordinating with internal/ external stakeholders and facilitating meetings Review RFPs and other client material to gain complete understanding of client requirements Assemble a bid team with the relevant knowledge and skills to prepare a winning bid Manage virtual bid teams and inputs from a variety of stakeholders, ensuring they are fully briefed and understand the client bid requirements/ key deliverables and develop a win plan for each opportunity Liaise with key members of the project team to obtain the information required to compile the bid to develop unique, compelling client value propositions and proposal messaging as per inputs from sales and delivery teams against agreed timelines Assess and address the technical and commercial risks relating to the bids Work closely with the pursuit team to resolve open items during the proposal and pitch presentation development process Facilitate strategy discussion with the pursuit team to identify client-centered value propositions and supporting Mercer differentiators Gather and organize information and staff resources necessary to formulate winning executive summaries that speak to "why us", and not the competition Ensure that the response reflects the agreed Win Strategy with clear messaging and play an active role in developing key aspects of the response, including the Executive Summary Work closely with graphic designers to create optimal visuals and graphics in accordance with Mercer brand guidelines that support messaging, including cover designs and other graphics and illustrations Hold master drafts of proposals and presentations, incorporating edits and changes and sending out revised drafts to the pursuit team Perform final reviews of proposals and pitch presentation drafts along with the sales teams Assist with the development of templates, improved systems and processes for measuring bid success Carry out content management activities, including collecting and updating content for proposal database and extracting best practice content What you need to have: Postgraduate/ Graduate in Science, Technology, Engineering or Mathematics would be preferred. Other postgraduate degrees may also be considered. 6-8 years of experience in a pre-sales/ bid management environment Experience of working as a part of bid teams in a professional services environment. Very strong written and verbal communication required Proficient in Microsoft Word, PowerPoint and Excel Exceptional customer service focus Advanced business writing ability with outstanding grammar and proofreading/ editing skills What makes you stand out? Experience on sales lifecycle and content/proposal management tools like Salesforce, Qvidian, SharePoint etc. would be preferred. Demonstrated understanding of financial markets is preferred Experience of directly dealing with senior internal stakeholders preferred Strong analytical and problem-solving skills CFA level 1 or similar is preferred Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Posted 1 week ago
1.0 - 2.0 years
4 - 5 Lacs
Mumbai
On-site
About ICP ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™ With offices in Atlanta, London, Mexico City, Mumbai , and Shanghai , we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes. Who We Are At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive. We're A People First Company At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan. Bring the Confidence Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you! Key Responsibilities This role will focus on Product Information Management (PIM) services as an integral function in day-to-day operations. Your core responsibilities will be reviewing, investigating, making recommendations, and correcting data within the PIM platform. You will work collaboratively with the team in Mumbai, UK and the US to support our client’s data quality standards. “BIG PICTURE” RESPONSIBILITIES: Build a good understanding of clients’ business issues, industry, competitors, and brands Build rapport and trust with others and all levels within ICP Work with team members to generate new ideas and evolve and enhance existing programs Work with team members to problem solve and consult with account leadership as required KEY RESPONSIBILITIES: Promote best practices of the PIM platform across all user groups Escalate issues or questions to appropriate team member for resolution Quality assurance of incoming and existing data Audit files and entries for completion and proper organization Follow operational procedures to complete tasks in a timely manner Respond and investigates end user inquiries and requests Support in providing reporting to stakeholders on platform usage metrics and KPIs Key Experience & Skills KEY ATTRIBUTES: Authenticity – Being present, honest and sincere goes a long way. Compassion – Doing the right thing means driving connection within our community and caring for one another. Focus on Service – Roll up those sleeves and tackle every problem with a can-do attitude. Remember, help will always be offered to those at ICP! Providing the Right Resources – Always find a way, you are incredibly capable. Earn Trust – We value consistency, reliability, accountability and constantly striving to be inclusive and diverse. Take Ownership – It’s important to approach your work with a sense of urgency and responsibility, we recognize that we must meet obligations and focus on positive outcomes. Partnership – Collaboration, respecting one another and aligning on your roles and responsibilities are a must. Creative Thinking – Last but not least, the willingness to learn and enjoyment of the problem-solving process are vital for our mission. KEY SKILLS: Rigorous attention to detail when performing process-oriented tasks Solid verbal and written communication Healthy curiosity and the initiative to ask questions and make recommendations while performing tasks Strong Microsoft Office skills, particularly with large data sets in Excel The ability to multi-task with an interest in all aspects of the role Able to work both independently and as a part of a world-class team Ability to follow a structured process while being flexible when circumstances require change and adaptation EXPERIENCE/EDUCATION: 1-2 years industry experience in media, digital asset management, product information management, librarian sciences or archives preferred but not required 1-2 years experience using a product information management system or other tech system such as a digital library, CMS, DAM, or CRM preferred but not required
Posted 1 week ago
12.0 - 15.0 years
2 - 3 Lacs
Mumbai
On-site
MS-InsuranceMumbai Posted On 09 Jun 2025 End Date 08 Aug 2025 Required Experience 12 - 15 Years Basic Section No. Of Openings 1 Designation Delivery Manager Closing Date 08 Aug 2025 Organisational MainBU EQPM Sub BU MS-Insurance Country India Region India State Maharashtra City Mumbai Working Location Mahalaxmi Client Location NA Skills Skill JAVA SELENIUM KATALON LIFE INSURANCE PROJECT MANAGEMENT Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION To lead and manage Quality Assurance delivery across multiple workstreams, driving the evolution of a Test Center of Excellence (TCOE), fostering an automation-first mindset, and preparing the team for next-gen AI-led QA technologies in a dynamic project environment. Key Responsibilities: 1. TCOE Leadership & Automation Strategy Establish and evolve the Test Center of Excellence (TCOE) to drive standardization, best practices, and governance. Promote and implement an “Automation First” approach, tightly integrated with DevOps and CI/CD practices. Continuously assess and identify automation opportunities across application portfolios. 2. Multi-Stream Delivery Management Manage QA delivery across various project portfolios, including Change Requests (CRs) and application enhancements. Ensure alignment of testing activities across functional, regression, performance, and automation efforts. 3. Agile & Adaptive Project Planning Create robust and adaptive QA plans to support frequently changing business and technical requirements in Agile and hybrid environments. Collaborate with stakeholders to align testing efforts with evolving priorities. 4. Team Leadership & Culture Building Foster a collaborative and high-performance QA culture that values accountability, motivation, and continuous improvement. Guide and mentor team members, nurturing leadership and technical capabilities. 5. Stakeholder Communication & Customer Agility Act as the primary QA contact for stakeholders, ensuring transparency, responsiveness, and alignment with customer expectations. Embrace agility in customer environments with optimism and solution-oriented planning. 6. Upskilling & AI-Led Technology Enablement Lead upskilling efforts for the team in emerging QA technologies, especially AI and ML-driven testing tools and practices. Encourage innovation through AI-focused pilot projects and continuous learning paths. 8. Expertise in Automation Tools
Posted 1 week ago
0 years
3 - 7 Lacs
Pune
Remote
Entity: Technology Job Family Group: IT&S Group Job Description: About the Role We are seeking a Lead Solution Architect to drive the design and implementation of scalable, secure and reusable technology solutions across our fuel, EV charging and convenience retail business. This includes critical domains such as consumer experience, store/site operations, supply chain and payment solutions. You will play a key role in shaping modern digital platforms using MACH (Microservices, API-first, Cloud-native, Headless) principles, with deep involvement in cloud-native architectures, integrations, observability and security. Key Responsibilities You are the lead architect for some of our most critical initiatives and services. A technologist at heart, you are passionate about designing and delivering compelling services and products. More than just an advisor, you take a hands-on approach, leading by example, fostering a culture of trust and inspiring teams to achieve excellence. You will empower cross-functional delivery teams, whether directly or through influence, to build robust, scalable, and cost-effective Digital solutions. Your deep understanding of business needs, combined with a rigorous approach to planning and execution, ensures that solutions are not only innovative but also practical and commercially viable. You thrive in a fast-paced, delivery-focused environment, leveraging the resources of a world-class digital technology organisation and leading technology partners. Strong relationships are at the heart of your success. You build trust across both business and Technology, ensuring alignment between long-term strategic goals and the solutions you develop. Your ability to communicate effectively across teams ensures that every voice is heard and that collaboration drives better outcomes. As an Architect, you are committed to designing solutions that maximise reusability, optimize Technology capabilities and align with strategic roadmaps. You care deeply about the integrity and sustainability of the technologies you build, always balancing innovation with practical execution. Your passion for technology keeps you at the forefront of industry advancements. With strong hands-on skills and a keen ability to assess new technologies through a commercial lens, you drive innovation that delivers tangible business value. Above all, safety and compliance are foundational to everything you do. You advocate for secure and resilient architectures, ensuring that designs and processes uphold the highest standards of operational safety and digital security. What you will deliver Solution Architecture & Delivery Design and develop robust, scalable and cost-effective solution architectures aligned with business needs and strategic roadmaps. Ensure solution architectures maximise reusability and optimize Technology capabilities while maintaining integrity and long-term sustainability. Balance innovation with practicality, delivering solutions that are both cutting-edge and commercially viable. Business & Technology Alignment Build and maintain strong relationships across business and Technology teams, ensuring alignment between long-term strategic objectives and technology solutions. Act as a trusted advisor to business stakeholders, translating complex technical concepts into clear, actionable insights. Technology & Innovation Stay ahead of emerging technologies, bringing hands-on expertise and the ability to rapidly assess new solutions through a commercial lens. Drive technical excellence by setting and upholding high standards for design, development and delivery. Leverage industry best practices to enhance agility, efficiency and innovation in solution architecture. Safety, Security & Compliance Advocate for secure and resilient architectures, ensuring compliance with digital security and operational safety standards. Embed safety and compliance principles into all aspects of architecture and design. Support governance processes to uphold architectural integrity and mitigate risks. What you need to be successful Technical skills we need from you Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) 5+ full lifecycle architecture engagements, leading technology enablement across large-scale enterprise programs. Proven experience delivering scalable, modular architectures using a mix of COTS products and custom builds, ideally on AWS cloud with a layered, composable approach (API-first, microservices, headless). Strong domain understanding of Convenience retail, Fuel/EV or Payments — with architectural depth in consumer experience, supply chain, store/site operations, and payment systems. Strong capability in solution evaluation and trade-off analysis, producing clear, recommendations for business and technology stakeholders. Broad command across architecture domains specifically application, data, integration, security and infrastructure architecture with the ability to unify them into coherent, future-proof solutions. Experience architecting for security (identity, encryption), observability and integration as foundational capabilities. Excellent communication skills, able to engage across teams and influence senior leadership. Deep understanding of agile development, DevOps, and CI/CD pipelines, with hands-on exposure to software engineering principles and delivery practices. Strong grasp of technology trends, with the ability to evaluate and apply emerging tech (e.g., IoT, RFID, Digital Twin, Telematics) in context. Self-starter comfortable with ambiguity, capable of navigating complex problem spaces and driving outcomes with autonomy and initiative. Solution Architecture certifications like AWS Certified Solution Architect or similar preferred Skills that set you apart You have a product-centric mindset that you use to understand business needs. You have the technical and interpersonal skills to collaboratively architect and design scalable systems that meet those needs You employ strong sense of empathy and curiosity to build the best possible experiences for the users of your products Why Join Us Shape digital experiences across the energy transition from fuelling to EV charging to retail convenience. Work with a modern tech stack, experienced architecture teams, and global delivery partners. Learn and grow in an environment that values technical depth, autonomy, and creativity. About bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additional Information We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience Analysis Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description Salesforce has immediate opportunities for very dedicated software developers who want their lines of code to have a significant and measurable positive impact! This candidate will be working with a group of premier engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable! The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. From Data Cloud to Sales Clouds from IoT to Analytics to Heroku …. We have many opportunities across various applications and platforms. Submit your resume here, and we will contact you with opportunities that fit your background and interests. Your Impact As a Full - Stack, Software Engineer, your job responsibilities will include: Build new and exciting components in an ever-growing and evolving market technology to provide scale and efficiency. Develop high-quality, production-ready code that millions of users of our cloud platform can use. Design, implement, and tune robust APIs and API framework-related features that perform and scale in a multi-tenant environment. Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features. Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level) Required Skills 3+ years of development & design experience; design and implementation experience of large infrastructure projects with multiple teams Javascript, Go, or Python in a Linux/UNIX data center environment AWS, GCP, and/or Azure platforms Experience owning and operating multiple instances of a mission-critical service- Agile development methodology and test-driven Development Experience using telemetry and metrics to drive operational excellence API development best practices Open-source projects like GitHub, Redis, Puppet, Terraform, Swagger, Spinnaker, RabbitMQ, Docker, and Kubernetes Experience balancing live site management, feature delivery, and retirement of technical debt Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers. Deep understanding of algorithms and data structures Expert judgment, analytical and problem-solving skills Bachelor's or Master’s degree or equivalent experience in computer science, engineering, or a related technical discipline. Excellent written and verbal communication skills with outstanding attention to details Preferred Skills Excited by building reliable services on unreliable hardware. Directly influence our journey towards zero-touch, highly scalable, reliable infrastructure services. Provide technical and architectural leadership in a global and diverse organization. Automate, optimize, and drive efficiency of effort, code, and process. Design, implement, and maintain the infrastructure on which the Salesforce service runs. Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance. Create, maintain, and share technical documentation used by engineers and other team members. Provide mentorship to other team members and partner with other SMEs across the organization Benefits & Perks Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Show more Show less
Posted 1 week ago
10.0 years
3 - 6 Lacs
Pune
On-site
Job Summary: The creation of a Project Management Center of Excellence (PMCoE) at our largest execution hub in Pune is an exciting development. The Leader- PMCoE will serve as the strategic and operational head of the Project Management Center of Excellence (PMCoE). This role is responsible for transforming project execution capabilities into a competitive advantage by leading the definition, deployment, and continuous improvement of global business systems, work processes, and behaviors. The PMCoE Leader will ensure the consistent and effective delivery of complex, global projects by standardizing methodologies, championing digital enablement, and fostering collaboration across a globally distributed team of project managers. Responsibilities and Requirements of the Role: Lead the vision, strategy, and execution of the PMCoE in alignment with organizational goals. Represent the PMCoE in the Process Governance Board and other executive-level forums. Drive strategic transformation initiatives focused on project performance, process consistency, and customer satisfaction. Own and manage the global process library ensuring “we write down what we do and do what is written down.” Establish, document, and maintain standardized global processes, tools, and systems for project management, engineering, and financial tracking. Implement Theory of Constraints (TOC), Critical Chain Project Management (CCPM), Agile, and hybrid methodologies across the organization. Design and develop a team to support the vision of the World Class PMCoE. Develop a world-class team of project managers through mentoring, competency frameworks, training, and personalized development plans. Lead initiatives to assess and accelerate project management capabilities globally. Champion cross-functional and cross-regional collaboration and knowledge sharing. Oversee the definition and deployment of enterprise tools and digital solutions including SharePoint, Oracle Project Accounting, and 3D modeling platforms. Ensure tool standardization and integration across regions and functions. Collaborate with IT to manage system implementation, security, and user adoption. Define and implement standardized customer communication processes and protocols. Champion transparency, clarity, and responsiveness in project communication with customers throughout the lifecycle. Monitor customer satisfaction metrics and drive continuous improvements. Lead the design and implementation of governance frameworks for process, tools, and project execution standards. Develop and monitor KPIs related to work process compliance, tool usage, project delivery performance, and customer satisfaction. Ensure continuous process improvement through structured reviews, feedback loops, and innovation initiatives. Qualifications and Skills needed: Bachelor’s or master’s degree in engineering, Business, Project Management, or related field. PMP, PRINCE2, or similar project management certification required. CCPM or TOC certification highly preferred. 10+ years in a senior leadership role within project management or operations. Proven success leading global teams and implementing large-scale transformation initiatives. Deep experience with project management methodologies including TOC, CCPM, and Agile. Experience with Oracle Project Accounting and enterprise project delivery tools. Demonstrated ability to lead hybrid project delivery models across engineering-intensive industries. Preferred Qaulification: Prior experience in managing Centers of Excellence or PMOs. Exceptional strategic thinking and change management capabilities. Strong communication and stakeholder management skills across global, multicultural teams. Expertise in business systems, process standardization, and enterprise tool implementation. Financial acumen related to project accounting and earned value management. Knowledge of quality systems, process documentation and audit protocols. Who You Are: You see ahead to future possibilities and translating them into breakthrough strategies. You Interpret and apply understanding of key financial indicators to make better business decisions. You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.
Posted 1 week ago
0 years
4 - 5 Lacs
Pune
On-site
At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. The Customer Support Team Lead focuses on coordinating the daily activities and operations of the customer support team. This role involves overseeing the day-to-day management of the team, ensuring efficient handling of post-sales support and technical issue resolution. The Team Lead is expected to ensure consistent delivery of great customer experience by working directly with customers to address their needs and collaborating closely with internal teams to resolve issues. Key responsibilities include managing team resources, coordinating tasks, and supporting team members' growth through available HR practices. Also responsible for maintaining high levels of engagement and retention within the team, ensuring that the team's culture aligns with the core principles of going the extra mile, understanding the customer, and prioritizing customer ownership. Effective Technical Support Delivery Plan and coordinate operational activities and tasks on team level having in mind customer’s need and Infobip business strategy. Propose and execute decisions in challenging and/or high-impact situations Ensure that responses to customer queries are delivered in a timely and accurate way in line with SLA Participate in any Shift Lead Activities that include but not limited to: Assisting with day-to-day operations through individual consultancy, review of the tickets and actual activities on them, queue monitoring and other tasks indicated in the Shift Lead Way of Work Resolve internal & external escalations and highly impactful/critical customer cases by directly working on them Scale information about all the changes & novelties needed for successful execution of the tasks Actively participate in all quality assurance related activities and leverage them for team enablement Ensure High Customer Satisfaction and Advocacy Ensure a consistently high level of customer satisfaction as measured through various Customer Satisfaction scoring methodologies (TCSAT, VoC) Ensure Agent verbal and written communication is in tune with our Strategy pillars in day-to-day communication Manage relationship with technical and business teams on customer side Cooperate & build relationships with internal stakeholders to ensure great customer experience Lead And Manage High-Performing Customer Support Team Ensure that daily tasks and projects are efficiently coordinated among team members, maintaining a balanced workload and achieving set objectives Hire, train and manage team of new and experienced resources to fulfill business objectives Oversee the quality of team output, ensuring that work meets the company’s standards and adheres to its values and principles. Ensure team members are having constant knowledge upskilling through mentoring, training and constant usage of available enablement materials Build a highly engaged and self-motivated team to ensure retention Make sure team members have opportunities to grow and develop themselves both within and outside of the department, while building constant successors for the key roles and knowledge Regularly share important company & functional updates with the team to ensure a clear understanding of goals Build team’s expertise and confidence in technical and customer related operations Motivate team to create support related technical documentation, customer details and know-how, and share with all the teams and technical community Handle day-to-day team management tasks (vacation scheduling, expense reports, time entry, etc.) Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity. #LI-SK1
Posted 1 week ago
5.0 years
3 - 7 Lacs
Pune
Remote
Entity: Technology Job Family Group: IT&S Group Job Description: You will work with You will lead a high-energy, top-performing team of engineers and product managers, working alongside technology and business leaders to shape the vision and drive the execution of transformative platform initiatives that make a real impact. Let me tell you about the role As a Senior Product Enablement Lead, you will play a strategic role in shaping and securing enterprise-wide technology landscapes, ensuring their resilience, performance, and compliance. You will provide deep expertise in security, infrastructure, and operational excellence, driving large-scale transformation and automation initiatives. Your role will encompass platform architecture, system integration, cybersecurity, and operational continuity. You will be collaborating with engineers, architects, and business stakeholders, working to establish robust governance models, technology roadmaps, and innovative security frameworks to safeguard critically important enterprise applications. What you will deliver Deliver platform engineering capabilities that support scalable, reliable, and secure infrastructure services. Support enterprise modernization efforts and help integrate platform capabilities with enterprise IT systems. Champion CI/CD, DevOps, and Infrastructure-as-Code practices across teams. Enhance disaster recovery and resilience planning for core platforms and services. Collaborate with technology teams and external vendors to ensure solutions align with business outcomes. Lead and mentor engineering teams, fostering a culture of innovation, ownership, and continuous learning. Contribute technical input on cybersecurity risks, operational decisions, and platform investments. Guide the development of engineers through coaching, feedback, and technical mentorship. Collaborate across squads to deliver scalable solutions and support long-term platform strategies! What you will need to be successful (experience and qualifications) Technical skills we need from you Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. 5+ years of experience in enterprise technology, site reliability, and cloud operations in large-scale environments. 4+ years of experience building, leading, and running high-performance service engineering teams, with a focus on reliability, automation, and customer success. Deep knowledge of ITIL, Agile, and enterprise IT governance frameworks. Essential skills Deep expertise in crafting and maintaining highly available, scalable, and resilient distributed systems. Expertise in incident management, disaster recovery, and proactive reliability engineering, ensuring high availability for critically important systems. Experience in infrastructure automation, Infrastructure-as-Code (AWS Cloud Development Kit, Azure Bicep), and CI/CD pipelines. Proven expertise in networking, storage, compute, and identity platforms, ensuring secure, scalable cloud infrastructure. Skills that set you apart Proven success navigating global, highly regulated environments, ensuring compliance, security, and enterprise-wide risk management. Experience managing budgets up to $1M+, ensuring strategic alignment with product and business priorities. A strong product-centric approach, enabling you to bridge the gap between engineering, operations, and business needs. You employ strong senses of empathy and curiosity to build the best possible experiences for the users of your products About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Even though the job is advertised as full time, please contact the hiring manager or the recruiter as flexible working arrangements may be considered. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 1 week ago
12.0 years
1 - 4 Lacs
Bengaluru
On-site
Requisition Id : 1611264 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Associate Director-TMT-Markets-CBS - MKT - BD & CE Leadership - Bangalore TMT : Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of M&A strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all. CBS - MKT - BD & CE Leadership : Our Markets team focuses on providing account teams with the support they need to help drive revenue growth. Our "account-centric" approach to serving clients starts with knowing about their business and providing tools and enablers to provide consistency on how we identify and align our services and solutions to our clients' most pressing issues. We deliver services through one or more of our four global service lines: Assurance, Consulting, Strategy and Transactions and Tax. Our Markets team comprises of Executive Management, Business Development and Brand Media & Communication (BMC). By following EY methodologies, executing on guidance, and leveraging tools and judicious programs, we bring the necessary rigor to our engagements. And by accessing our latest EY insights, solutions and client conversation tools, we have more meaningful conversations with our clients to help shape their thinking and generate additional value creation. We assist the executive management in overseeing the firm’s operations. Key responsibilities includes: Liaising with internal stakeholders to identify priority areas, growth driver solutions, review account plans and to drive growth and market enablement initiatives Conceptualising and implementing firm-wide market campaigns to link and align PAN India teams on focus solutions, growth opportunities, etc Monitoring firm revenue and pipeline and facilitating management review Preparing GTM materials for the firm Preparing reports for management review Your key responsibilities Technical Excellence 12+ years experience of selling cloud solutions to Enterprise customers and achieving target or equivalent experience 15+ years experience working in< GPS/TMT/AMI/CHS/FS as the case may be > driving digital transformation, and/or relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 13+ years of experience working in < GPS/TMT/AMI/CHS/FS as the case may be > driving digital transformation, and/or relevant work experience (e.g., consulting, technology) OR Master's Degree in Business Administration Degree AND 8 + years experience working in < GPS/TMT/AMI/CHS/FS as the case may be > driving digital transformation, and/or relevant work experience (e.g., consulting, technology) Account Management – Develops and oversees the execution of account plan(s) to ensure EY revenue targets and customer business outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Microsoft Technologies : Demonstrated experience in solution selling on Microsoft technologies like D365,Azure and M365 Customer Engagement – Proactively develops a strong understanding of the customer’s industry priorities and presents EY solutions based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. Sales Excellence – Leads and orchestrates extended virtual teams in each area of product set to consistently achieve growth in market share. Industry Knowledge – proactively builds and maintains a strong knowledge of customers' industry, associated business strategy, and key industry partners and solutions. Coordinates with internal industry experts to gather industry knowledge to improve outcomes for the customer. Alliance leadership : Should have managed key alliances and partnership like Microsoft ,ServiceNow,Oracle ,SalesForce,AWS,Google Skills and attributes To qualify for the role you must have Qualification NA Experience NA What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.
Posted 1 week ago
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The enablement job market in India is growing rapidly with the increasing demand for professionals who can support and enable various business functions. Enablement roles involve providing the necessary tools, resources, and support to help teams achieve their goals effectively. If you are considering a career in enablement, here is a detailed guide to help you understand the job market, salary range, career progression, related skills, and interview questions in India.
The average salary range for enablement professionals in India varies based on experience and expertise. Entry-level positions can expect a salary range of INR 3-6 lakhs per annum, while experienced professionals can earn between INR 10-20 lakhs per annum.
In the field of enablement, a typical career progression may include roles such as Enablement Specialist, Enablement Manager, Enablement Director, and Chief Enablement Officer. As professionals gain experience and expertise, they may take on leadership roles and drive strategic enablement initiatives within organizations.
Alongside enablement, professionals are often expected to have skills such as project management, communication, stakeholder management, data analysis, and problem-solving. These skills complement enablement roles by enabling professionals to effectively collaborate, analyze data, and drive successful enablement strategies.
As you explore enablement jobs in India, remember to showcase your understanding of the field, highlight your relevant skills and experiences, and prepare thoroughly for interviews. By demonstrating your passion for enablement and your ability to drive successful enablement initiatives, you can stand out as a strong candidate in this growing job market. Good luck in your job search!
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