Empower industries

Company Description Empower Industries has over 5 years of excellence in providing top-quality industrial and home cleaning machines in India. Our products are designed for performance and reliability, catering to various sectors including offices, malls, hospitals, homes, and industries. Based in India with a nationwide reach, we offer powerful solutions from floor scrubbers to vacuum cleaners, tailored for both commercial and residential needs. Empower Industries is committed to trusted quality and powerful cleaning solutions. Role Description This is a full-time, on-site Telecaller role located in New Delhi. The Telecaller will be responsible for managing outbound and inbound calls, addressing customer inquiries, providing information about our cleaning products, scheduling demonstrations, and following up on leads. The Telecaller will also maintain customer records, handle complaints, and provide exceptional customer service experience. Qualifications \n Excellent verbal communication and active listening skills Customer service experience and the ability to build rapport with customers Basic computer skills for data entry and managing customer records Ability to work independently and as part of a team Prior experience in telecalling or a related field is an advantage High school diploma or equivalent; additional qualifications in customer service or communication are a plus