As a Brand Planner / Client Account Manager at Emporia Agency in Hyderabad, you will play a crucial role in managing client accounts and ensuring their needs are met with professionalism and efficiency. You will be responsible for building strong relationships with clients, negotiating contracts, and collaborating with creative and strategy teams to deliver exceptional marketing solutions. Your responsibilities will include serving as the main point of contact for client account management, developing long-lasting client relationships, identifying growth opportunities, brainstorming with management to set KPIs and campaign plans, collaborating with teams for timely project delivery, conducting brand industry research, preparing reports for management/clients, and assisting with challenging client requests. To excel in this role, you should have proven work experience as an Account Manager in marketing or advertising, the ability to communicate effectively with key stakeholders, experience with CRM software and MS Office, strong attention to detail, excellent negotiation and presentation skills, and a degree in Business Administration or a related field. At Emporia Agency, we offer a competitive salary, performance bonuses, opportunities for professional growth, and a creative and collaborative work environment where your skills and expertise will be valued. Join us in pushing the boundaries of marketing and delivering exceptional results for our clients.,
As the primary point of contact for clients, your role involves ensuring project success from kickoff to delivery by coordinating internal teams, maintaining timelines, and continuously exploring ways to improve output using AI and automation tools. This hybrid role requires you to thrive at the intersection of client service, project management, and digital innovation. **Key Responsibilities:** - Manage day-to-day communication and relationships with assigned clients - Own the delivery of campaigns, content, and digital assets across timelines and touchpoints - Coordinate between design, content, strategy, and tech teams to ensure smooth execution - Track project milestones, deliverables, and ensure quality control at every stage - Prepare and lead regular client check-ins, reports, and review meetings - Identify opportunities to improve delivery speed and efficiency using AI tools - Collaborate with internal stakeholders to adopt automation (e.g., AI-driven reporting, content generation, workflow automations) - Document and share learnings, best practices, and improvement suggestions **Qualifications Required:** - 2+ years experience in account management, client servicing in a creative and digital marketing agency - Excellent communication, time management, and problem-solving skills - Proven ability to manage multiple projects, deadlines, and stakeholders - Hands on experience with project management tools - Strong adaptability and interest in learning AI/automation platforms (e.g., ChatGPT, Midjourney, Zapier, Notion AI) - Sharp eye for detail and client satisfaction It would be beneficial if you have experience working with or implementing AI tools in marketing workflows, exposure to analytics, content management systems, or social/digital tools, and familiarity with tools like Airtable, Make.com, Jasper, or RunwayML.,
As a Brand Planner / Client Account Manager at Emporia Agency, you will be an integral part of the Client Servicing team, acting as the main point of contact for clients. Your role will involve managing multiple accounts, building strong client relationships, and collaborating with creative and strategy teams to deliver exceptional marketing solutions. **Key Responsibilities:** - Serve as the lead point of contact for client account management matters. - Build and maintain strong, long-lasting client relationships. - Negotiate contracts and close agreements to maximize profits. - Develop a thorough understanding of products and services to identify growth opportunities. - Brainstorm with management and team leads to set KPIs and quarterly campaign plans. - Collaborate with creative and strategy teams to ensure timely and successful delivery of solutions. - Research brand industry, competitors, and trends based on location and platforms. - Prepare reports on account status and present them to upper management/clients. - Assist with challenging client requests or issue escalations. - Manage vendors and influencers as per requirements. **Qualifications Required:** - Proven work experience in agencies as an Account Manager. - Demonstrable ability to communicate, present, and influence key stakeholders. - Experience in CRM software, MS Office (especially MS Excel), and project management tools. - Experience delivering client-focused solutions. - Ability to manage multiple account management projects with attention to detail. - Excellent listening, negotiation, and presentation skills. - Strong verbal and written communication abilities. - BA/BS degree in Business Administration, Sales, or a relevant field. At Emporia Agency, you will enjoy a competitive salary, performance bonuses, opportunities for professional growth, and a creative, collaborative work environment.,