3568 Employee Relations Jobs - Page 36

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Invoice to Pay(Transactional Accounting) Experience : 3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Ability to understand purchasing and procurement methods and procedures Prepare and execute purchase orders and releases. Manage transactional interaction with suppliers. Assure proper accounts are charged for purchased materials, and work with accounting and end users to reconcile discrepancies Select contract / supplier to fill requisitions in accordance with approved Purchasing strategies Work with buyer / client group and suppliers to resolve supplier claims & invoice discrepancies Work with supplier and end user to resolve invoice, damaged / returned goods, and ship date issues Provide reports, information, analysis etc., as required, in a timely, professional manner Maintain good level of public relations with outside suppliers as well as a strong partnership with client users Route high-value items not on contract to tactical Buyer for resolution Resolve queries and issues faced by the stakeholders and junior team members in P2R process Identify and communicate supplier diversity opportunities Manage transactional interaction with suppliers for issue resolutions Qualifications In depth Knowledge of P2P tools - end user functionality In depth knowledge of purchase to pay processes Adhere to all organizational procurement policies and procedures Excellent follow up skills Highly effective communication skills with stakeholders

Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

We are urgently hiring for Sr HR Manager at Gandhidham for Freight Forwarding and logistic company with 5 to 12 Years of Relevant Exp in HR Generalist profile Interested candidate can apply here or Contact: sagar@aarcellor.in +91-9909980304 Whatsapp

Key Responsibilities: Recruitment and Selection: Managing the entire recruitment process, from sourcing candidates to on boarding new hires, and collaborating with hiring managers. Employee Relations: Addressing employee concerns and grievances, fostering a positive environment Performance Management: Implementing and managing performance appraisal systems, providing guidance on performance-related matters, and supporting employee development. HR Policy Management: Developing, updating, and implementing HR policies and procedures, ensuring consistent application across the organization. Compliance: Ensuring compliance with labor laws and regulations, and maintaining up-to-date knowledge of employment law. HR Strategy: Developing and implementing HR strategies aligned with the overall business strategy, contributing to organizational planning and development. Compensation and Benefits: Overseeing compensation and benefits programs, ensuring competitiveness and alignment with company policies. Required Skills and Qualifications: Strong Interpersonal Skills: Excellent communication, active listening, and negotiation skills. Bachelor's Degree: bachelor's degree any master's degree preferred in Human resource Location - shastri park

Job TitleAPM-IC LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities Were looking to add `Associate Process Manager IC, with 3-plus years of experience, to our pool of experts, who will understand and manage end-to-end KYC process with basics, review, periodic update and remediation. This role will include the understanding and implementation of the KYC lifecycle. He/she would be responsible for opening, amending, reviewing and exiting clients according to established policies and procedures, and also review clients transactions to detect and report either proposed or completed unusual transactions. Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer Qualification and Skills Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). 3 to 5 years of experience and knowledge of KYC, AML, and Due Diligence Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities

Job Title: Sr. HR Business Partner OutSpark Business Unit Location: Gurgaon Udyog Vihar Experience: 8+ Years Function: HR Business Partnering Reports To: Head HRBP Website: https://myoutspark.com/ About OutSpark: OutSpark is an AI-powered career support platform that helps job seekers enhance their resumes, LinkedIn profiles, and interview readiness. Combining expert writers with smart AI tools, it offers tailored resume makeovers, profile optimization, and post suggestions for LinkedIn growth. With services spanning 150+ roles, OutSpark ensures ATS compatibility and recruiter appeal. Trusted by over 100K users, it supports professionals at all career stages. The platform's mission is to make job hunting smarter, faster, and more effective for everyone. We are now looking for a Sr. HR Business Partner to join our high-growth journey and enable our sales-driven teams through impactful people and operations strategies. Role Overview: As a Sr. HR Business Partner (HRBP) for the OutSpark business unit, you will be a strategic advisor and operational leader for a workforce of 400+ employees, largely comprising of Sales, Inside Sales, Support functions, Content and Tech team. This role demands a deep understanding of the business, sharp HR instincts, and a solutions-oriented mindset. You will collaborate closely with Sales Leaders, HR CoEs (Talent Acquisition, L&D, Compensation, etc.), and senior management to build a thriving, high-performance culture. Key Responsibilities: Strategic HR Partnering: Collaborate with leadership across Sales, Inside Sales, Content, and Support teams to understand business goals, diagnose talent needs, and design HR solutions that drive performance and growth. Act as a trusted advisor to senior leaders, influencing decision-making and people strategy. HR Operations Management: Oversee and continuously improve HR processes related to talent acquisition, onboarding, workforce planning, employee lifecycle management, and compliance for a predominantly sales-heavy and distributed workforce of 400+ employees. Performance Management: Lead end-to-end performance management cycles including goal setting, ongoing feedback, appraisal calibration, and development planning. Implement frameworks and tools that embed a performance-driven culture aligned with business KPIs. Employee Engagement & Culture Building: Drive initiatives to boost employee engagement, morale, and retention. Facilitate employee surveys, feedback sessions, and culture-building activities to reinforce OutSparks values and mission. Employee Relations & Risk Mitigation: Proactively manage employee relations issues by identifying potential risks, conducting thorough investigations, and implementing appropriate corrective actions. Advise management on compliance with labor laws and company policies to minimize legal and reputational risks. Grievance & Conflict Resolution: Provide counsel and mediation support for employee relations issues, ensuring fair, timely, and compliant resolution of grievances and conflicts. Learning & Development: Identify skill gaps and collaborate with L&D teams to design targeted training programs that enhance capabilities, leadership development, and succession planning. Change Management & HR Transformation: Support organizational change initiatives, including HR technology implementation, restructuring, and process optimization, ensuring smooth adoption and minimal disruption. Workforce Analytics & Reporting: Utilize HR metrics and data analytics to track key people indicators, identify trends, and generate actionable insights for leadership. Key Requirements: Minimum 8+ years of progressive HR Business Partner experience, ideally within B2B/B2C, technology, or service-oriented sectors. Demonstrated expertise managing HR for large teams (400+ employees), particularly with a strong focus on sales and field operations. Strong capabilities in performance management , employee engagement , employee relations , and learning & development . Proven ability to align HR strategies with fast-evolving business needs and influence senior stakeholders at all levels. Experience managing and partnering with distributed teams. Hands-on experience in handling complex employee relations and HR operational challenges. Exceptional communication, influencing, negotiation, and stakeholder management skills. Exposure to working in high-growth, scaling environments or participating in HR transformation projects is highly desirable. Preferred Traits & Competencies: Strategic thinker with a strong execution focus and a bias for action. Comfortable working in ambiguity and fast-changing scenarios. Proactive problem solver and change agent with a growth mindset. Strong interpersonal skills with empathy and credibility. Ability to foster collaboration and build trust across diverse teams. Passion for leveraging technology and data to improve HR outcomes. What We Offer: Opportunity to be a key driver in a fast-scaling AI-driven business. Dynamic and inclusive work culture. Competitive salary and benefits package. Continuous learning and career growth opportunities.

Role The HR Business Partner is responsible for enabling HR processes and objectives with employees and management in designated business units/ practices. The position is a blend of operational deliverables, quality projects and partnerships with business and other support functions, in order to deliver value-added service to management and employees as per the company's guidelines, regulations and objectives DO People Practices/ EE Experience - Leads autonomously HR processes for allocated practices/ accounts (performance calibration, promotions/ progressions, employees queries, etc.) and is SOPC for service lines/ practice/ accounts. Provides timely information and/or education to employees and people managers of company on HR practices and policies. - Collates feedback via SKIP level sessions, NMAs, FGDs, 1:1s, exit interviews, HR Unplugged and proactively proposes improvement measures. Ensures a regular follow up to action plans agreed with managers as a result of the above sessions and brings visibility to L2 on those. - Analyzes and interprets various types of employee reports from Power BI & other tools (e.g. employees satisfaction, attrition %, exit data etc.) to guide business on decision making. Coaches people managers on available tools and solutions on issues. Leadership of the Future - Partners with people managers via planned calendar in order to cascade and coach on HR policies and people practices that support the day-to-day business. Provide HR expertise in the areas such as feedback, employee relations, development and legal. - Educates team leaders/ managers on engagement initiatives, R&R, performance feedback, performance calibration, career changes (including internal recruitment) and employee engagement. Challenge when necessary. Culture Diverse & Inclusive - Participates in the creation of a DEI & Wellness country action plan and help with the roll-out and implementation. - Participates in the creation and delivery of various workshops related to wellness and DEI, favoring the engagement/ team bonding of all employees at country level. Enabler for Business Talent Ownership - Educates, coaches, and partners with managers on employee development goals and EES plans. Support leaders to create plans and follow them up. - Participates in/ lead the continuous development of HR programs, such as retention, quality projects, etc. - Actively gets involved in business dynamics (ramp-ups & downs) and ensure legal flawless execution. - Ensures a correct level of communication to HR management and relevant stakeholders. Transforming Ways of Working - Partners with other enabling functions to complement on value-added programs in areas of recruitment, HR process improvement, training, career development, mobility, and job performance. - Assesses, proposes and leads projects of processes/ policies improvement based on feedback from managers and employees in order to accelerate a culture of performance and excellence in which employees are central, and feel engaged & inspired to deliver and go the extra mile.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Invoice to Pay(Transactional Accounting). >

Eurofins Assurance India Pvt Ltd is a leading certification body providing Audit & Certification , Inspections , and other services covering the broad spectrum of sustainable supply chain. Eurofins will help the customers to mitigate risks in their supply chain and to ensure the benchmarking performance with operations, processes, systems, people or capabilities. Whether you are in Food, Cosmetics, Consumer products or Health care sector, our global auditor and technical expert network will help to mitigate/eliminate your risks against supply chain and distribution flows: Regulatory and Industrial standards . We have accreditations for a number of different industry standards/memberships to ensure we service the entire supply chain. Partner with business on workforce planning. Managing the recruitment & on boarding process. Implement/administer/interpret corporate policies/programs/procedures. Drive periodic review of Business strategic objectives through Balance score card. Drive the Performance Management & Talent Development agenda for the business. Partner with managers to retain, develop and motivate people to achieve their fullest. potential. Drive employee engagement initiatives for the business. Provide ongoing support to the leadership team on human resources related matters, policies, and procedures Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties- interests Provide compensation support including salary planning, approval of salary actions, promotions, and job re-levelling. BUMA, Key Leaders file management, increment letter and coordinate with the HRBPs. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provides HR policy guidance and interpretation. Develops contract terms for new hires, promotions, and transfers. Assists international employees with expatriate assignments and related HR matters. Provides guidance, input on business unit restructures, workforce & succession planning. Identifies training needs for business units and individual executive coaching needs. Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. Performs other related duties as assigned Qualifications Master"™s degree in a Human Resources from a premier Business School At least 12 years of HR experience that includes at least 8 years as an HR Business Partner with complex and high growth organizations/ industries (preferably with a multinational company), multiple stakeholders (including matrix relationships). "¢ Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws. MBA Fulltime degree with Specialization in Human Resource Management is preferred. Formulation of HR Strategies, gap analysis. Policies & procedure designing, evaluation and implementation. Performance & Competency Assessment management. Employee Lifecycle & Talent Management, Employee Engagement. Training needs analysis, facilitator, and coordinator Dispute/Grievance Handling Well versed with Statutory Compliance and labour laws for India. Program & event Management Additional Information Good written and verbal communication skills Operational Excellence and demonstrated ability to deliver results in multiple challenging situations. Team-focused with the ability to achieve or exceed objectives while working collaboratively with other team members to achieve mutual success. Good at Presentations High leadership and supervisory skills Result oriented Problem solving Good at Retention

Shriram Finance Limited Work Location: Bengaluru (Indira Nagar) Mode of work: WFO Key Responsibilities Asset & Access Management Process and track asset requests such as IT equipment, office supplies, and access cards to ensure timely provisioning for new hires. Coordinate with IT for system access and email ID creation. Generate employee ID cards and manage asset allocation and recovery processes. Workspace & Attendance Management Manage workspace allocation, including seating plans and desk assignments, optimizing office space utilization. Monitor attendance via biometric systems, process leave applications, and maintain up-to-date leave balance records for location employees. Payroll & Compliance Support payroll processing by managing salary inputs, deductions, reimbursements, and ensuring adherence to company policies. Handle employee queries related to PF, ESI, gratuity, insurance, and other statutory components. Employee Lifecycle Management Conduct structured onboarding and orientation programs, facilitating smooth integration of new employees. Oversee the full and final settlement process, including documentation and asset clearance for exiting employees. Employee Engagement & Administration Organize R&R programs, town halls, and other engagement initiatives to boost morale and connection. Provide required support to employee engagement and recruitment, including sourcing, interview coordination, and participation in the hiring process. Address general HR queries and provide timely resolutions. Travel & Reimbursements Process and verify employee travel expense claims, ensuring policy compliance and timely reimbursements. Qualifications & Skills MBA/PGDM in Human Resources from a reputed institution. 4 to 6 years of proven experience as an HR Generalist, preferably in a start-up or mid-sized organization. Proficient in Advanced Excel, HRMS tools, digital dashboards, and presentation tools. Strong interpersonal, communication, and problem-solving skills. High degree of discretion when handling sensitive and confidential information. Ability to manage multiple tasks with attention to detail and efficiency. Language Requirement: Must be proficient in Hindi If you are interested please share your updated resume to sureshkumar.b15@shriramfinance.in

Multi Tasking profile to manage HR complete Operation Major work is in HR as compare to legal IT agreements, Employment agreements, Understanding company legal implications/contract, High level English language skills are a must.

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our team. The ideal candidate will play a pivotal role in aligning business objectives with employees and management. As an HRBP, you will work closely with senior leadership to ensure HR strategies and initiatives are effectively integrated into the business, driving organizational performance. Key Responsibilities: Act as a strategic partner to the leadership team, helping to shape and execute HR initiatives aligned with business goals. Partner with department heads to develop talent management strategies, including recruitment, training, and retention. Provide guidance and support on HR-related matters such as employee relations, performance management, and organizational development. Manage HR operations, including employee lifecycle activities like onboarding, promotions, and separations. Identify and address employee issues, ensuring the effective resolution of conflicts and grievances. Support leadership in organizational design, change management, and workforce planning. Conduct workforce analysis and make data-driven decisions to support business needs. Implement and improve HR policies and procedures to ensure compliance with labor laws and organizational requirements. Utilize Advanced Excel to analyze HR metrics, generate reports, and forecast trends related to employee engagement, retention, and performance. Monitor HR KPIs and help develop strategies to improve workforce performance and morale. Desired Candidate Profile: 8 10 years of experience in HR Business Partner roles or related fields. Strong knowledge of HR policies , employee relations , and talent management . Excellent communication, interpersonal, and conflict resolution skills. Proven ability to work with senior management and influence decision-making processes. Expertise in Advanced Excel for data analysis, HR metrics, and reporting. Proactive in identifying HR challenges and providing practical solutions. Ability to handle confidential and sensitive information with professionalism.

Experience-Overall 1 to 2 years of experience(Only BPO Candidates apply). Responsibilities: 1. Recruitment and Staffing: 2. Employee Relations: 3. Performance Management 4. Compensation and Benefits 5. HR Policies and Procedures Providing counseling services to employees, participating in recruitment and dismissal processes, and performing employee background checks. Package 4 to 5LPA Location- Jaipur Role & responsibilities

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technology Solutions Group, BU Teams, Different Infrastructure teams Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. IRMC, QA Guidance on risk mitigation and quality standards External Clients Understanding requirements, planning and status updates, maintenance and back up, issue resolution etc. Vendors/ Manufacturers Development and deployment of platforms, applications, databases etc. Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Technical Knowledge - Knowledge of own tower (platform, application, database etc) - Expert Domain Knowledge - Understanding of IT industry and its trends - Competent to Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Managing Complexity Client centricity Execution Excellence Passion for Results Team Management Stakeholder Management

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.

FALCON AIRSEA LOGISTICS PRIVATE LIMITED is looking for HR to join our dynamic team and embark on a rewarding career journey Recruiting and staffing: sourcing, screening, and hiring new employees. Employee relations: addressing and resolving employee concerns, complaints, and conflicts. Performance management: conducting performance evaluations and providing feedback to employees. Employee development: creating and implementing employee training programs and career development plans. Compensation and benefits: administering employee compensation and benefits programs, such as salaries, bonuses, and insurance. Compliance: ensuring compliance with federal and state employment laws and regulations. Policy development and administration: creating, updating, and communicating HR policies and procedures. Employee records management: maintaining accurate and up-to-date employee files and records. Diversity and inclusion: promoting and fostering a diverse and inclusive workplace culture. Other HR-related tasks as assigned by management.