0.0 - 1.0 years

2 - 3 Lacs

Noida

Work from Office

Job Description: We are looking for a dynamic and people-oriented professional to join our HR team at IndiaMART. This role focuses on driving a seamless employee experience by effectively managing employee queries, ensuring smooth coordination across HR verticals, and enhancing the pre- and post-joining engagement of new hires. The ideal candidate will be proactive, detail-oriented, and passionate about building strong employee connections from day one Job Responsibilities: Query Management & Resolution: Provide adequate information on the query raised and document all employee queries. Parallely, track the queries for resolution and analysis. Ensure timely closure and follow-ups. Employee Communication: Communicate clearly and proactively with employees regarding the status and expected timelines of their queries or requests. HR Coordination: Act as a bridge between employees and HR functions like Payroll, Recruitment, and Employee Relations to facilitate quick and smooth resolution. New Joiner Engagement: Connect with new employees during their initial days at IndiaMART to gather detailed feedback. Analyze insights and contribute to HR improvement initiatives. Pre-Joining Engagement: Conduct welcome calls with offered candidates to ensure correct expectation-setting and fulfillment of all pre-joining requirements. Recruiter Call Audits: Audit recruiter calls to evaluate communication quality and alignment with IndiaMART standards. Share feedback with stakeholders for continuous improvement. Educational Requirements: -MBA in HR Freshers -Minimum 80% marks in both 10th and 12th standard (mandatory)

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