Essential Functions: Monitors daily operations including work allocation, FTE utilization, meetings, updates, downtime management etc. Ensures an accurate, efficient, effective, and timely team approach to daily operations of the Medical Billing services so that billing will be of high quality. Proactively manages all queries in relation to billing/Payment Posting/AR and follow up with the providers wherever required. Undertakes audit activities to confirm quality assurance from both - billing /Payment Posting/AR guidelines and performance, adherence to /Payment Posting/AR processes perspective. Excellent communication with other RCM cross departments to ensure no gaps are present in the end-to-end RCM processes. Leads in quality improvement projects and actions as appropriate, i.e., error analysis and feedback to team members. Provides weekly and monthly report covering agreed KPIs, service improvements and any potential/real issues/risks. Evaluates individual performance, through goal setting and performance scorecards (1 on 1 meetings) Being a focal point for the team for communication and issue identification, resolution, and escalation, accordingly. Encourages and shares knowledge and skills with concerned departments, including the provision of technical mentoring and coaching of team members where appropriate. Responds to issues, queries and concerns of CSM/Managers/Cilents as needed and in a timely manner. Confidentiality is maintained and privacy respected. Leads and promotes a team environment that enhances partnership and cooperation through effective liaison, communication, and an inclusive approach. Actively participates in management meetings as required. Qualifications: - 3-5 Years Experience working as a medical office manager or medical billing manager required Workers Comp Billing Experience Required Experience with patient billing issues Experience with eClinicalWorks, AdvancedMD, Kareo, AthenaHealth, AllScripts preferred but not required Excellent customer service skills Excellent oral and written communication skills Contribute to a positive team atmosphere - This position does not require travel. Experience with one of the following PM Software required: Kareo, eClinicalWorks, AllScripts, Advanced MD, MD Synergy, GE Centricity, Dr.Chrono, NextGen, or Greenway

Job Overview:We are seeking an experienced Python Developer with a strong background in developing scalable solutions to drive initiatives across the organization. You will design, develop, and deploy efficient solutions using Python, alongside tools like Selenium, Power Automate, and other RPA technologies, to integrate and optimize business processes. Your role will focus on ensuring the developed solutions are effective, secure, and able to scale as needed.Required Skills and Qualifications:5-6 years of experience in Python development, with a focus on system integrations and process optimization.Proficient in Python for creating scalable, efficient solutions and handling complex workflows.Strong understanding of software architecture, Python-based system integrations, and process streamlining.Experience with tools like Selenium for web testing, with familiarity in RPA tools (e.g., Power Automate) as a plus.Excellent communication skills and the ability to work collaboratively in a team environment.Key Responsibilities:Design and develop scalable RPA solutions using Python, focusing on automating key business processes.Collaborate with business teams to understand requirements and implement automation solutions that meet performance and scalability needs.Optimize existing workflows, improving automation performance, reliability, and security using Python.Leverage Selenium and Power Automate (or other RPA tools) to automate web interfaces and business processes, as required.Oversee the deployment of RPA bots into production, ensuring smooth operation and troubleshooting issues.Utilize Flask server for web-based automation and API integrations as part of the RPA architecture.Mentor junior developers, foster a collaborative environment, and document best practices and troubleshooting guidelines.Stay up-to-date with the latest advancements in RPA technologies to drive continuous improvement.Good to Have:Experience with DevOps practices and tools like Jenkins, Docker, or Kubernetes, particularly in automating RPA bot deployments and managing CI/CD pipelines.Familiarity with SQL and NoSQL databases for data management and automation within RPA workflows.Exposure to other RPA tools (e.g., UiPath, Blue Prism) and knowledge of web automation frameworks with Flask server for RPA-related applications.Experience troubleshooting automation processes across multiple operating systems (OS).

Deliverables: Answer high-volume calls from patients and Providers office. Make outbound calls to referring doctors, patients, and insurance companies to get updated insurance or demographic information on patient accounts Utilize resources to troubleshoot and resolve patient issues. Respond to RCM voice mail and email in a timely manner Communicate effectively with various departments within Revenue Cycle Management Research explanation of benefits (EOBs) and/or denials in the system to assist patients and explain balances Update billing system with updated patient demographic information. Knowledge, skills, & abilities Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn Revenue Cycle Management workflows related to patient communication Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience Eligibility, Education & experience Minimum Graduation required. RCM AR, Insurance denial management calling, US based Patient Calling experience preferred. Job Types: Regular / Permanent, Full-time Schedule: Fixed shift Monday to Friday Night shift