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7.0 - 11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position Summary One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities Design and develop complex cloud-based hybrid web / mobile applications from the scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy, and initiative daily Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills And Abilities Education Bachelor’s degree in computer science, Engineering, Finance/Accounts, or related discipline Experience 7 to 11 years of hands-on experience in Core Java, Advanced Java, Microservices Knowledge and skills (general and technical) Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 6 days ago
7.0 - 11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position Summary One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities Design and develop complex cloud-based hybrid web / mobile applications from the scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy, and initiative daily Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills And Abilities Education Bachelor’s degree in computer science, Engineering, Finance/Accounts, or related discipline Experience 7 to 11 years of hands-on experience in Core Java, Advanced Java, Microservices Knowledge and skills (general and technical) Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 6 days ago
7.0 - 11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position Summary One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities Design and develop complex cloud-based hybrid web / mobile applications from the scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy, and initiative daily Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills And Abilities Education Bachelor’s degree in computer science, Engineering, Finance/Accounts, or related discipline Experience 7 to 11 years of hands-on experience in Core Java, Advanced Java, Microservices Knowledge and skills (general and technical) Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 6 days ago
7.0 - 11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position Summary One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities Design and develop complex cloud-based hybrid web / mobile applications from the scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy, and initiative daily Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills And Abilities Education Bachelor’s degree in computer science, Engineering, Finance/Accounts, or related discipline Experience 7 to 11 years of hands-on experience in Core Java, Advanced Java, Microservices Knowledge and skills (general and technical) Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 6 days ago
1.0 years
0 Lacs
India
On-site
Company profile: Media NV was established in 2014. Our headquarters is in North America, an MNC, and we have offices in Ahmadabad and Chandigarh. When you work with Media NV, you work with family. We are focused on building the best product leveraging the latest technologies in the market. Our team is comprised of individuals who are passionate, driven, and the best at what they do. We combine creativity, technology, and passion to fully integrate your business with the online world and give you ample opportunity to grow your brand. We are looking to add a senior software project manager to the team. Job Title: CSR (Customer Service Representative) - Job Summary: As a CSR specializing in call listening for our dental clinic, your exceptional listening skills will be instrumental in ensuring outstanding customer service and patient satisfaction. You will be responsible for meticulously listening to recorded calls between our receptionists and patients, evaluating interactions to identify areas for improvement, ensuring compliance with quality standards, and providing targeted feedback and coaching to enhance performance. Your keen attention to detail and empathetic approach will contribute significantly to maintaining high service standards and fostering positive patient experiences. Key Responsibilities: 1. Call Monitoring: Diligently listen to recorded calls between receptionists and patients, demonstrating acute attention to detail and strong listening skills to analyze communication dynamics effectively. 2. Quality Assessment: Evaluate calls based on predefined quality metrics, including active listening, empathy, professionalism, accuracy of information conveyed, and overall customer experience. 3. Feedback and Coaching: Provide insightful and constructive feedback to receptionists based on call evaluations, emphasizing areas of strength and opportunities for improvement. Deliver personalized coaching sessions to support skill development and enhance performance. 4. Compliance and Standards: Ensure receptionists adhere to established protocols, guidelines, and regulatory requirements during customer interactions, maintaining compliance with industry standards and clinic policies. 5. Issue Resolution: Assist in resolving customer concerns or complaints escalated from call interactions, demonstrating empathy and professionalism in addressing patient needs and ensuring satisfactory resolution. 6. Performance Reporting: Generate comprehensive reports summarizing call evaluation findings, trends, and actionable insights for improvement. Collaborate with management to implement strategies aimed at enhancing service quality and patient satisfaction. 7. Training Support: Work closely with the training department to develop and update training materials, procedures, and scripts for receptionists, incorporating learnings from call evaluations to optimize communication effectiveness and service delivery. 8. Continuous Improvement: Proactively identify opportunities to enhance processes, streamline workflows, and optimize customer service practices. Participate in team discussions and contribute innovative ideas to drive continuous improvement in service quality and patient care. Qualifications: Exceptional listening skills, with the ability to grasp nuances and subtleties in verbal communication effectively. Previous experience in customer service or call center roles, preferably within the healthcare or dental industry. Strong communication skills, both verbal and written, with the ability to provide constructive feedback and engage effectively with team members. High level of attention to detail and analytical thinking for accurate call evaluation and performance assessment. Familiarity with customer service principles, quality assurance practices, and industry regulations. Proficiency in using call monitoring software, Microsoft Office applications, and other relevant tools. Ability to work independently and collaboratively in a dynamic and fast-paced environment. Commitment to maintaining confidentiality and professionalism in handling patient information and sensitive issues. Education: High school diploma or equivalent required. Additional certification or training in customer service, communication, or quality assurance is preferred. Join our team and make a meaningful impact on patient experiences by leveraging your exceptional listening skills and dedication to service excellence at our dental clinic! Job Types: Full-time, Permanent Application Question(s): Are you comfortable with Ahmedabad Location ? What is your current Salary package ? What is your Expected Salary package ? What is your Notice period ? Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Total: 1 year (Preferred) Work Location: In person
Posted 6 days ago
0 years
1 - 3 Lacs
Ahmedabad
On-site
Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Front Office Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Front Office Associate: Greets guests and processes hotel registration. Develop good open communication and rapport with all guests. Recognise return guests and ensure all guests expectations are met and exceeded at all times. Ensure all guest account details are correct and accurate. Keeps current on hotel accommodations, services and area attractions. Responds to customer inquiries for information. Arranges for services requested by the guest by working with other departments as appropriate. Stays current with developments in the hotel by reviewing and updating the communication log Requirements of the Front Office Associate: Experience in front office Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. INDHOTEL
Posted 6 days ago
0.0 - 3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position Summary One should have good hands-on exposure on Core Java development. One with minimal guidance should be able to design and implement complex solutions. One should be able to adopt with new technologies or technological changes in an Agile environment. Job Responsibilities Design and develop complex cloud-based hybrid mobile applications from scratch. Design and develop scalable and resilient micro services Create and configure CI/CD and build pipelines Creation of highly reusable and reliable UI components High levels of ownership of systems in your team Collaborate within the team and with other stake holders. Writing code based on widely accepted coding principles and standards. Contribute in all phases of the product development life-cycle High degree of professionalism, enthusiasm, autonomy, and initiative daily Demonstrate high level of ownership, leadership, and drive in contributing innovative solutions. Ability to work within a team environment Experience interfacing with both external and internal customers at all levels Demonstrated ability to analyze problems and understand the necessary components of a solution through analysis, planning, evaluation of cost/benefit, testing and reporting Knowledge, Skills And Abilities Education Bachelor’s degree in computer science, Engineering, Finance/Accounts, or related discipline Experience 0 to 3 years of hands-on experience in Core Java, Advanced Java, Microservices Knowledge and skills (general and technical) Java 8, Spring Framework, Spring Boot, Spring Cloud Micro Services and Message Queues MongoDB or other NoSQL databases Redis, Docker, Bamboo or Jenkins CI/CD, Gulp or Webpack, Maven or Gradle Javascript (ES6), ReactJS or React Native or AngularJS, Node.JS About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 6 days ago
0 years
1 - 2 Lacs
Noida
On-site
Role Overview: As an Academic Counselor at Pregrad, you will have the opportunity to make a real difference in students' lives by helping them navigate their career paths. We know that as students, everyone faces moments of uncertainty, and your role will be to guide them through these challenges. This is a chance for freshers to grow while providing much-needed support to those who may be feeling stuck or unsure about their future. Key Responsibilities: Student Counselling and Guidance: · Reach out to prospective students and understand their concerns, aspirations, and career challenges via calls and messages. · Suggest suitable Pregrad courses that align with their goals, offering solutions that guide them forward. · Maintain a detailed record of student interactions in the internal database. Enrollment Process Support: · Assist students through the enrollment process, from choosing the right course to making fee payments and completing registration. · Follow up with leads and provide reassurance to students who may be uncertain about joining. · Clearly communicate course fee structures and payment schedules to ensure transparency. Performance Tracking: · Track and maintain accurate records of student interactions and the outcomes of your counselling efforts. · Provide regular reports on enrollments and assess how well your counseling efforts are working. Pipeline Management: · Manage a consistent sales pipeline by tracking self-generated leads, referrals, follow-ups, and assigned prospects. · Ensure you meet weekly conversion goals while supporting students in making informed decisions. Conversion and Student Commitment: · Work with prospective students to close enrollments in a way that benefits both them and Pregrad. · Help students feel confident in their decisions by addressing concerns and offering guidance throughout the process. Student Coordination: · Document all communications with students through professional emails and messages. · Act as the key liaison between the student and the operations team, ensuring smooth communication from enrollment to completion of the course. Required Skills: · Good communication skills in English · Strong listening and questioning abilities · Empathy and the ability to build rapport with students · Basic negotiation and persuasion skills · Enthusiasm for helping students overcome challenges Required Knowledge: · Basic proficiency in Google Sheets/Excel · An eagerness to learn about Pregrad’s courses and services · A passion for helping students succeed in their career journeys Ongoing Walkin:- Time: 12pm to 7pm Location: 1st Floor, G-9, G-Block, Sector-6, Noida Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Posted 6 days ago
8.0 years
6 - 10 Lacs
Noida
On-site
City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 11-Aug-2025 Job ID 11072 Description and Requirements One who has 8+years of experience and extensive knowledge of IVR applications that support MetLife Global Customer Service and Operations, demonstrate experience with data analysis, project management, and stakeholder engagement. A product owner for IVR systems should have a good understanding of IVR features and domain, as well as strong knowledge of industry best practices. Agility to keep himself updated with relevant technologies and can implement the same to decrease costs, increase performance and positively affect the bottom line. Responsible for understanding customer requirements, designing and routing strategies, and integrating call flows. Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies. Responsible for documenting, reviewing and getting approval of the business requirements for each feature. Help derive the desired user experience to improve customer experience and operational efficiency. Prepare requirement documents such as BRD, FRD, User Stories, Mapping Sheets etc. Support UAT Testing by helping define the UAT test scenarios, review UAT test cases and support UAT testing team. Providing systems training to Business and End User. Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 6 days ago
0.0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 days ago
0 years
1 - 2 Lacs
Noida
On-site
Key Responsibilities: Respond to customer queries via phone, email, chat, and social media in a professional, courteous manner. Provide detailed product information, styling advice, and size guidance for women’s wear. Handle returns, exchanges, and complaint resolutions with empathy and efficiency. Track customer orders and provide timely updates. Collaborate with internal teams (logistics, sales, and marketing) to resolve customer issues quickly. Maintain accurate records of interactions and follow up to ensure customer satisfaction. Suggest improvements to enhance customer experience. Requirements: Prior experience in customer service or fashion retail preferred. Strong understanding of women’s wear, fabrics, sizes, and styling. Soft-spoken, polite, and patient with excellent listening skills. Ability to empathize and find effective solutions to problems. Proficient in spoken and written English; knowledge of Hindi or other regional languages is a plus. Comfortable using CRM tools, email, and chat platforms. Strong organizational skills and attention to detail. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Posted 6 days ago
1.0 years
2 - 3 Lacs
India
On-site
Spaark Overseas is a Noida based company. We are an overseas placement company. We are looking for dynamic sales executives who are open to learn and achieve their sales target. We are seeking enthusiastic and target-driven Full-Time Sales Executives to join our growing team. The ideal candidates, whether experienced or fresher, will play a pivotal role in driving sales and expanding our customer base. As part of our sales team, you will be responsible for executing key sales activities and contributing to the achievement of team goals. Key Responsibilities: Cold Calling: Make outbound calls to prospective clients, introducing Spaark Overseas' products/services. Identify potential leads and set appointments or direct them to relevant sales processes. Building Sales Pipeline: Develop and maintain a strong sales pipeline by prospecting new clients and nurturing existing relationships. Research and identify new business opportunities in target markets. Objection Handling: Listen to client concerns and objections with empathy and understanding. Use product knowledge and persuasive communication to overcome challenges and push forward the sales process. Sales Closures: Close deals effectively by presenting tailored solutions to clients. Negotiate terms, prices, and conditions to finalize the sale. Sales Target Achievement: Meet or exceed monthly, quarterly, and annual sales targets. Track and report on sales progress regularly to management. Be proactive in taking actions to achieve consistent growth in sales. Required Skills & Qualifications: Experience: Fresher: No prior sales experience is required, but a passion for sales and learning is essential. Experienced: Previous experience in sales or customer service is a plus, preferably in B2C environment and a passion for sales and learning is essential.. Key Skills: Excellent communication skills (both verbal and written). Strong interpersonal and negotiation abilities. Self-motivated and goal-oriented. Ability to work independently and within a team. Time management and organizational skills. Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Cold calling: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Required) Work Location: In person
Posted 6 days ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud We are seeking decisive and experienced Service Engineers for Live Site Issues, Problem Management and driving Customer reliability space. This role is accountable for enhancing the customer experience across Azure, including First Party Services. The ideal candidate will demonstrate strong breadth in managing complex, highly available services, paired with deep technical expertise in Azure Core Services and their inter dependencies. You will work closely with Customers, First Parties, Customer Support, Livesite, and Engineering teams to deliver critical, customer-facing features. Success in this role requires the ability to influence and collaborate across many Azure servicing teams to ensure customer needs are met. In addition, this role includes on-call responsibilities for managing and resolving complex multi-service outages. It requires the ability to remain effective under pressure, apply broad technical and analytical skills, and coordinate seamlessly with internal service teams and stakeholders. Strong communication skills—both written and verbal—are essential. You will also lead the evolution of Azure's Incident Management practice through Post-Incident Reviews, process development, and system automation. By leveraging telemetry and metrics, you will identify and drive platform-wide improvements with global impact. You’ll be the single point of command and control during high-severity incidents, orchestrating cross-functional engineering, operations, and communications to minimize impact, restore services quickly, and protect the trust of our global customer base. This role offers a unique opportunity to make immediate impact, improve systems at scale. Responsibilities To be successful in this role, you must have a great track record of customer compassion, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. Collaborate closely with Engineering/PM to ensure the availability, performance of Live Site and the satisfaction of our customers Lead and manage high-severity incidents across Azure services, serving as the single point of accountability to ensure rapid detection, triage, resolution, and customer communication. Act as the central authority during live site incidents, driving real-time decision-making and coordination across Engineering, Support, PM, Communications, and Field teams. Contribute to the design of V. Next architecture for Cloud infrastructure services, based on Customer/ First party engagements. Engage in major production triage efforts and work with different teams in the identification of root cause of highly impactful or complex issues as required and identify Product gaps and work with Product teams to bridge the gaps. Partner closely with Software developers, Product Managers, architects, and Infrastructure teams to drive delivery of sustainable and reusable design solution patterns to ensure non-functional production support requirements are adopted early in the Migration /Deployment Promote a customer-first culture by prioritizing availability, reliability, and platform trust in every response. Participate in the on-call rotation. Analyze customer-impacting signals from telemetry, support cases, and feedback to identify root causes, drive incident reviews (RCAs/PIRs), and implement preventative service improvements. Drive continuous improvement of the Azure platform by incorporating learnings from live site events and customer feedback, ensuring improved reliability, observability, and supportability. Collaborate closely with Engineering and Product teams to influence and implement service resiliency enhancements, auto-remediation tools, and customer-centric mitigation strategies. Identify and advocate for customer self-service capabilities, improved documentation, and scalable solutions that empower customers to resolve common issues independently. Design and drive adoption of incident response playbooks, mitigation levers, and operational frameworks aligned to real-world support scenarios and strategic customer needs. Contribute to the design of next-generation architecture for cloud infrastructure services with a focus on reliability and strategic customer support outcomes. Build and maintain cross-functional partnerships, ensuring alignment across engineering, business, and support organizations. Be data-driven and results-focused, using metrics to evaluate incident response effectiveness and platform health. Bring an engineering mindset to operational challenges, balancing agility, scalability, and technical excellence. Exhibit strong cross-team collaboration, engineering mindset, and results-oriented execution under pressure Qualifications Required Qualifications: 10+ Yrs of experience in roles cloud operations, incident response, SRE or large-scale system engineering preferably in platforms like Azure, AWS, or GCP. Extensive service engineering experience in always-on, zero-downtime enterprise environments, operating at global scale 24x7x365 Exceptional command presence and executive-grade communication skills—able to impose clarity, direction, and alignment across customers, senior stakeholders, and third-party vendors in high-stakes, high-ambiguity situations Deep mastery of modern cloud architecture patterns, microservices design, and enterprise-grade container orchestration at scale Demonstrated ability to make critical, time-bound decisions under pressure, and with limited data—without compromising long-term reliability. Advanced proficiency with enterprise observability and monitoring ecosystems (Grafana, Prometheus, Datadog, Splunk, New Relic), Lead or significantly contribute to building AI-augmented observability frameworks to proactively predict, detect, and eliminate performance bottlenecks Expert-level knowledge of CI/CD automation pipelines, large-scale container orchestration (Kubernetes, Docker), and infrastructure as code solutions (Terraform, ARM, Bicep) for hyperscale deployments. Hands-on experience with AI/ML frameworks and production-grade cloud AI services, applying them to operational intelligence and automation Proven success deploying AI-driven monitoring, predictive alerting, and automated remediation systems in mission-critical environments Fluency in one or more automation languages (PowerShell, Python, CLI etc.) Deep understanding of ITIL and modern incident management frameworks, with a track record of evolving processes for agility and scale. Mastery of high availability architectures, disaster recovery strategies, business continuity planning, and advanced performance tuning for distributed systems. Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration Excellent problem resolution, judgment, negotiating and decision-making skills Desired Strong knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code Proven ability to triage, prioritize, and execute multiple critical workstreams in alignment with strategic objectives under time constraints. Excellent communication skill (written + verbal) in English, especially in high-pressure scenarios. Ability to communicate with a variety of audiences; including high-profile customers, executive management, and engineering teams. Deep, hands-on expertise with Azure, AWS, or GCP core services, including the ability to architect and troubleshoot complex interdependent systems. Bachelor’s or master’s degree in computer science, Information Technology or equivalent experience Preferred Qualifications 10+ Years of demonstrated experience as an Incident Commander or Crisis Manager for critical, high-severity incidents in high-availability, distributed environments. Experience with SRE (Site Reliability Engineering) principles and practices. Advanced exposure to chaos engineering, systemic fault injection, and designing for failure-resilient, self-healing architectures AI/ML Experience: [Beginner to Intermediate] Familiarity with how AI/ML models are integrated into cloud infrastructure and their potential failure modes. Experience using AI-powered tools for incident analysis, log correlation, or predictive alerting. An understanding of the challenges and risks associated with AI/ML systems in a production environment. Certifications: Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Azure Solutions Architect, GCP Professional Cloud Architect). Certifications in ITIL, SRE, or other relevant frameworks. Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed. #azcre Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 days ago
1.0 years
3 - 4 Lacs
Jaipur
On-site
Job Title: Customer Relationship Manager Location: Jaipur Department: Customer Experience Employment Type: Full-time About House of Armuse House of Armuse is a luxury fashion brand known for its timeless Indian couture and bespoke craftsmanship. With a deep reverence for tradition and a flair for modern elegance, we cater to discerning clients across India and internationally. We believe in delivering not just garments, but immersive experiences that celebrate individuality, heritage, and style. Role Overview We are looking for a dynamic, customer-centric Customer Relationship Manager (CRM) who can nurture long-term relationships with our high-value clients and deliver a premium shopping experience. As a CRM, you will be the bridge between our brand and the client—ensuring every interaction reflects the ethos of House of Armuse. Key Responsibilities Build, maintain, and grow strong, trusted relationships with existing and potential clients. Understand client preferences, past purchases, and upcoming needs to offer personalized product recommendations. Manage end-to-end client journeys—from pre-purchase styling consultations to post-sale follow-ups and feedback. Coordinate with design and production teams to ensure timely delivery and customization. Handle client escalations with empathy and professionalism, ensuring resolution that aligns with brand standards. Maintain and regularly update the customer database (CRM tools) with key details and insights. Develop and execute loyalty initiatives, festive campaigns, and clienteling events. Track client feedback and use insights to improve services and offerings. Work closely with retail, marketing, and e-commerce teams to ensure a seamless omnichannel experience. Requirements 1+ years of experience in customer relationship management, preferably in luxury fashion, retail. Strong communication and interpersonal skills. Passion for fashion and a keen eye for styling. Experience working with CRM tools or customer databases. Ability to multitask and prioritize in a fast-paced, client-driven environment. Empathy, patience, and problem-solving mindset. Flexibility to attend client appointments, events, and store visits as needed. Preferred Skills Prior experience in luxury retail or bridal/fashion couture segment. Knowledge of regional and international client preferences. Basic understanding of garment production timelines and processes. Why Join Us? At House of Armuse, you’re not just taking a job—you’re becoming part of a family that celebrates art, culture, and individual expression. Join us to shape unforgettable journeys for our clients and grow with one of India’s most promising fashion houses. Job Type: Full-time Work Location: In person Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Language: English (Preferred) Location: Jaipur, Rajasthan (Preferred) Work Location: In person Speak with the employer +91 8385834689
Posted 6 days ago
2.0 years
8 - 9 Lacs
Calcutta
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Associate Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: Write clean, scalable, and efficient code to develop and maintain enterprise applications, implementing features based on business requirements Participate and contribute towards the design and architecture discussions, document application design, code, and processes clearly Perform unit testing and integration testing to ensure the quality and functionality of the software; debug and resolve issues and bugs in applications Participate in peer reviews and provide constructive feedback Participate in continuous integration and deployment processes Collaborate with senior developers and architects to ensure best practices and design patterns are followed Work closely with other team members, including project leads, business analysts and QA testers Provide regular updates on progress and issues to project managers and stakeholders Skill sets*Strong understanding of the .NET Framework, .NET Core; proficiency in C# Familiarity with Web API development and RESTful services Experience with Entity Framework or ADO.NET for data access Strong skills in SQL; ability to design and optimize queries and work with databases like SQL Server Knowledge of HTML, CSS, and JavaScript Experience with front-end frameworks like Angular, React, or Vue.js Experience with version control systems, particularly Git Familiarity with unit testing frameworks such as MSTest, NUnit, or xUnit Understanding of common design patterns and best practices in software architecture Experience with CI/CD tools and pipelines Exposure to Agile methodology Certifications/Credentials*AZ-900: Azure Fundamentals AZ-204: Azure Developer Associate Mandatory skill sets: .Net fullstack Preferred skill sets: .Net fullstack Years of experience required: 2 to 6 years Education qualification: BTech/BE/MTech from reputed institution/university as per the hiring norms Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills .Net Full Stack Development Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Architectural Engineering, Brainstorm Facilitation, Business Impact Analysis (BIA), Business Process Modeling, Business Requirements Analysis, Business Systems, Business Value Analysis, Cloud Strategy, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Emotional Regulation, Empathy, Enterprise Architecture, Enterprise Integration, Evidence-Based Practice (EBP), Feasibility Studies, Google Cloud Platform, Growth Management, Inclusion {+ 36 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date
Posted 6 days ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
SharePoint is Microsoft’s enterprise platform for content management and collaboration. It enables teams to create, share, and manage documents, workflows, and knowledge across organizations. With deep integration into Microsoft 365, SharePoint powers intranets, digital workplaces, and custom solutions that drive productivity and streamline communication SharePoint Design is a multidisciplinary team of creative professionals including user researchers, product designers, content designers and more. We are looking for a designer with a strong sense of craftsmanship, experience in designing mobile applications, and the ability to contribute to and evolve design systems. The ideal candidate is inclusive, collaborates effectively with key stakeholders, and strengthens the triad partnership of PM, Dev, and Design. bout studio+91 Studio+91 is a ‘microcosm of Microsoft’ Microsoft’s mission is to ‘empower every person and every organization on the planet to achieve more.’ At studio+91 at the India Development Center (MSIDC (India Development Center)), we work together across a multitude of disciplines: design, research, and design engineering, to empower people all over the planet. Our diverse teams are constantly iterating, solving problems, and collaborating with product managers and engineers to craft meaningful and relevant product experiences. Teams at studio+91 work across Edge, Bing, Office, Azure, OneDrive and SharePoint, Notes and Tasks etc. forming and contributing diverse perspectives to the product experiences. Responsibilities Conceptualize and design original ideas that bring simplicity and ease of use to complex design issues. Be a conceptual thinker as well as a craftsperson. Your design work is clean, focused, and inspiring to others. Work proactively through the ambiguity of new product definition, the application of new and emerging technologies and ensure the resulting experiences are human, beautifully crafted, and delightful to customers. Develop deep understanding of our customers, their needs, and problems. Ensure the experience vision is driven by a well-defined nucleus of user needs, tasks, marketing, and business requirements. Focus on strategic goals that align with both business and customer needs. Communicate, document, and represent design direction to team members, senior management, and key stakeholders. Rally and inspire our partners to build a better product experience together, through powerful storytelling. Work with Design, Research, Program Management, and Engineering teams to deliver elegant and engaging end-to-end user experiences across multiple screens and input modalities. Ship these high-quality experiences, in an agile environment. Work with user researchers to coordinate testing efforts, interpret test results, and incorporate results into design efforts. Participate in and contribute to foundational research. Leverage and build upon existing design systems and guidelines. Effectively communicate with developers through implementation phase to realize design vision. Contribute to broader Design team creative processes, team building, and our strong cultural values around diversity, inclusion, transparency, and growth mindset. Provide guidance, oversight, mentorship, and inspiration to the extended team. Oversee timelines and deliverables, guide production, and communicate evolving project goals. Drive alignment and harmony with partner design teams across Microsoft. Qualifications Required Qualifications: A portfolio demonstrating strong interaction + visual design and prototyping skills. Proficiency in translating research insights into intuitive product experiences. Strong command of all aspects and levels of interaction/UX design from information architecture to systems and workflows to micro-interactions. A minimum of 8+ years of professional experience in product and/or interaction design. A proven track record of creatively solving hard problems, driving complex design issues across multidisciplinary groups such as engineering, product management, research, and marketing; and shipping relevant experiences within deadlines. Ability to seamlessly switch between strategic and tactical altitudes of design. Experience in balancing user goals, business requirements and technical constraints to deliver delightful and meaningful product experiences. User-centric approach to design and an understanding of how to apply research insights into design and development of product experiences. Experience in data driven decision-making. Outstanding storytelling ability to generate empathy; using written and verbal communication, presentation, and organizational skills. Mastery in modern design and prototyping tools. (Figma, Sketch, Adobe CC) and a willingness to adopt new tools, processes, and workflows. Experience working within and contributing to a structured design system. Demonstrated ability to collaborate effectively with fellow designers and partners in Research, Product Management and Engineering. Experience in crafting a product vision and enrolling key stakeholders and leaders. Highly organized, self-motivated, and have a keen attention to detail. Ability to multi-task and prioritize between multiple projects. #SharePoint Design #ODSP #SXC #STUDIO+91 #SHAREPOINT Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 days ago
1.0 years
2 - 3 Lacs
India
On-site
ICA Edu Skills began its journey in 1999 with a vision to train the job-focused youth in India and make them employable at an affordable fee. As the industry demands Skilled Manpower, we too, expanded our horizon by providing practical training to our students and support them with placement at top companies and MNCs.We have 100+ regional centers spread out over PAN India in 23+ states. have a channel of 30+ placement offices across Pan India that connect and facilitate the process of matching qualified candidates from different regions with suitable employers and job opportunities. We are actively looking for Digital Marketing Trainer for Kolkata. Location: Kolkata Experience : 1 - 4 years Salary Range : 18k - 25k in hand. Job Description: Conduct interactive sessions, workshops and webinars for beginner to advanced learners. Use diverse formats including classroom, online and pre-recorded video tutorials. Design and update training content, presentations, case studies, and exercises aligned with industry trends. Translate complex digital marketing concepts into easily digestible learning materials. Provide hands-on training in tools like Google Ads, Meta Ads, Google Analytics, Canva, WordPress, SEO tools, and others. Help learners execute live projects or simulations for better understanding.Assess learners via quizzes, assignments, and projects. Duties/Candidate's Profile: Expertise in Google Ads, SEO, Meta Ads, Google Analytics, Tag Manager, Email Marketing Tools, Canva, WordPress, etc. Excellent communication, public speaking, and presentation skills. Strong interpersonal skills with a learner-first attitude. Patience, empathy, and adaptability in teaching diverse learners. Ability to translate theoretical concepts into practical learning. Intersted Candidate apply on this email id rupsha.debnath@icagroup.in or 9230993585. Visit Website: https://www.icajobguarantee.com/ Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 6 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: As a Manager , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Responsibilities: · Engage in SAP SuccessFactors opportunities and assess customer’s functional and technical readiness to move to SFSF and the Cloud · Be the primary contact of your client throughout the implementation project · Scoping workshops and Validate effort estimates and implementation timelines · Create baseline Project Plan and propose the service delivery transition · Work with Resource Team and plan and allocate resources to projects · Follow SAP Activate Methodology and project streams to implement projects · Engage with practice leads and update Project Plan, complete weekly status report, budget/burn rates, issue tracker and risk register · Guide customer on processes such as Change Management, Training and Testing · Effectively handle escalations from customer and resolve issues. · Work collaboratively with delivery team and line manager throughout the different project phases. · Facilitate Project Kick Off meetings · Conduct daily team meetings, weekly project meetings with internal team as well as with the customer · Support consultants to remove barriers for them, to help them achieve their deliverables · Coordinate with module leads and provide best/leading practices and guidance on cross module process and data integration · Define project document management framework and leverage SAP Jam for all project materials. Ensure all project documents are owned by right team members and latest versions are available for future reference · After Go Live, follow up with customer on any outstanding issues WORK EXPERIENCE: · Minimum 2-3 E2E project management experience · Experience with at least one full cycle implementation. · Understanding of SAP SuccessFactors · Understanding of SAP Activate methodology is preferred · Good knowledge of MS Project and other project management tools Mandatory skill sets: PMO Preferred skill sets: PMO Years of experience required: 6 yrs+ Education qualification: BE/B.Tech/MBA/MCA/M.Tech/CA/ICWA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Master of Engineering, Bachelor of Technology, Chartered Accountant Diploma, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills PMO Leadership Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 6 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP finance at PwC will specialise in providing consulting services for SAP finance applications. You will analyse client requirements, implement software solutions, and offer training and support for seamless integration and utilisation of SAP finance applications. Working in this area, you will enable clients to optimise financial processes, improve financial reporting, and achieve their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary A career within SAP Consulting services, will provide you with the opportunity to help our clients maximize the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions. *Responsibilities: • Experience in SAP MDG EhP6 & MDG 8.0/9.0/1909 • Expertise in integrating SAP MDG with SAP ECC, SAP S4 On-premise and SAP S4 Cloud • End-to-end SAP MDG implementation experience in 3 projects of which 2 should be SAP S/4 HANA migration or S/4 HANA implementation projects. • Expertise in Implementation of SAP MDG Solution for masters like Customer, Vendor, Material, Finance etc. • Expertise in Data Model Enhancement, Data Transfer (DIF/DEF), Data Replication Framework (DRF), Business Rules Framework plus (BRFplus). • Experience in Configuration rule-based Workflow. • Experience in Integrating business process requirements with the technical implementation of SAP Master Data Governance. • Experience in User interface modelling (Design and Creation of UI, Value restriction, Define navigation elements of type Hyperlink or Push button, Data quality, Validation and Derivation rules). • Experience in Process Modelling (Entity, Business Activity change, Request type, Workflow, Edition type, Relationship, Data replication techniques, SOA service, ALE connection, Key & value mapping, Data transfer, Export & import master data, Convert master data). • Knowledge of BAdIs available to enhance standard MDG functionality and experience in using these BAdIs to implement custom requirements • Expert knowledge in activation and configuration of the MDG modules & components. • SAP ERP logistics knowledge (SAP modules SD or MM), especially master data is required. *Mandatory skill sets • Proven experience with SAP MDG configuration and customization. • Excellent problem-solving skills and attention to detail. • Strong communication and interpersonal skills. • Ability to work independently and in a team environment. *Preferred skill sets • SAP certification. • Experience with SAP S/4HANA. *Years of experience required • 2-5 Yrs experience in SAP *Education Qualification • BE/BTech/MBA/MCA/CAs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Master Data Governance (MDG) Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Consulting, Active Listening, Budgetary Management, Business Process Improvement, Communication, Emotional Regulation, Empathy, Finance Transformation, Financial Accounting, Financial Advising, Financial Budgeting, Financial Economics, Financial Forecasting, Financial Management, Financial Management Software, Financial Market, Financial Modeling, Financial Planning, Financial Regulation, Financial Reporting, Financial Review, Financial Risk Management {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 6 days ago
5.0 - 8.0 years
1 - 3 Lacs
Shiliguri
On-site
Job Summary As a Soft Skills Trainer within our InSkills Team, you'll be instrumental in shaping students' professional readiness. Your deep industry exposure will be key to helping students bridge their academic learning with the practical demands of the professional world. This role focuses on developing crucial soft skills, providing personalized career guidance, and aligning student capabilities with current industry expectations, ensuring they are well-prepared for their professional journeys. Key Responsibilities Career & Professional Development: Deliver engaging workshops and training sessions focused on essential professional soft skills, including communication, presentation, teamwork, problem-solving, critical thinking, and professional etiquette. Provide individualized coaching and mentorship to students, helping them understand their strengths, explore career aspirations, and develop a strategic approach to their professional growth. Guide students in crafting impactful resumes, compelling cover letters, and developing strong interview techniques (behavioral, HR, technical communication). Conduct mock interviews and group discussions, offering constructive feedback to enhance student performance. Assist students in building a robust professional online presence, particularly on platforms like LinkedIn. Industry Integration & Relevance: Actively engage with industry professionals and talent acquisition specialists to stay abreast of current industry trends, in-demand skills, and recruitment best practices. Integrate real-world industry scenarios and case studies into training programs to make learning highly practical and relevant. Collaborate with academic departments to provide insights on aligning curriculum and co-curricular activities with evolving industry requirements. Facilitate interactions between students and industry experts through guest lectures, industry visits, and professional development events. Skill Enhancement & Readiness Programs: Design, develop, and implement comprehensive soft skill development programs and modules tailored to different student cohorts and career paths. Help students understand the diverse professional landscapes and company cultures across various industries. Support students in identifying and pursuing relevant certifications or additional skill development avenues that enhance their employability. Contribute to the creation of professional development resources and training materials. Student Engagement & Empowerment: Foster a proactive and self-driven approach among students towards their professional development. Organize and promote activities that build confidence, professionalism, and effective interpersonal skills in students. Encourage student participation in relevant competitions, industry-specific challenges, and collaborative projects. Requirements Qualifications Education: A Bachelor's degree is essential; a Master's degree in a relevant field (e.g., HR, Business Management, Psychology, Communications, or a related industry-specific domain) is preferred. Experience: Minimum 5-8 years) of substantial professional experience in an industry setting. This experience should ideally include roles in talent acquisition, training & development, project management, consulting, or a leadership position where significant soft skills were critical. Demonstrated experience in coaching, mentoring, or training individuals in a professional or academic capacity. A strong understanding of professional recruitment processes and corporate expectations is highly advantageous. Industry Acumen: In-depth knowledge of current industry trends, professional demands, and the critical soft skills valued by employers in sectors relevant to Inspiria's programs (e.g., IT, Management, Media, Hospitality). Possess an active professional network within the industry. Skills & Competencies Exceptional communication, public speaking, and presentation abilities. Proven mentorship, coaching, and facilitations skills. Ability to inspire, motivate, and guide students towards their professional goals. Comprehensive understanding of professional etiquette, corporate communication, and workplace dynamics. Proficiency in professional document creation (resumes, cover letters) and interview preparation strategies. Strong program development and organizational skills. A collaborative team player with the ability to work independently. High level of empathy, patience, and a genuine interest in student success. Analytical skills to assess student progress and program effectiveness. Job Types: Full-time, Permanent Pay: ₹12,305.64 - ₹29,343.63 per month Work Location: In person Expected Start Date: 01/09/2025
Posted 6 days ago
0.0 years
4 - 6 Lacs
Calcutta
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 days ago
0.0 years
5 - 7 Lacs
Visakhapatnam
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 days ago
1.0 years
1 - 2 Lacs
India
On-site
Job Title: X-Ray Technician ( Radiologic Technologist or Radiographer ) Location: Palasia indore Job Type: Full-Time Department: Radiology Reports To: Lead Radiologic Technologist / Radiology Manager / Physician Job Summary: We are seeking a skilled and detail-oriented X-Ray Technician to join our medical team. The X-Ray Technician will be responsible for performing diagnostic imaging procedures using X-ray equipment to assist physicians in diagnosing and treating injuries and diseases. The ideal candidate will demonstrate professionalism, empathy, and a strong commitment to patient care and safety. Key Responsibilities: Operate X-ray and other radiographic equipment to produce high-quality diagnostic images. Position patients correctly to capture accurate images while ensuring patient comfort and safety. Follow physician orders regarding imaging procedures and techniques. Maintain and calibrate X-ray equipment as needed. Adhere to radiation safety protocols and protect patients and staff from unnecessary exposure. Prepare and maintain accurate patient records and radiologic reports. Collaborate with radiologists and other healthcare professionals to ensure high-quality care. Maintain cleanliness and organization of exam rooms and imaging areas. Assist with front desk tasks, scheduling, and patient intake when needed. Requirements: Associate’s degree or certificate in Radiologic Technology from an accredited program. Current ARRT (American Registry of Radiologic Technologists) certification or equivalent. State licensure as required. BLS (Basic Life Support) certification. Strong knowledge of anatomy, radiographic positioning, and safety practices. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and handle stressful situations. Preferred Qualifications: 1+ years of experience in a clinical radiology setting. Experience with digital imaging systems and PACS. Bilingual (if applicable to your location or patient base). Work Environment: Clinical/hospital or outpatient setting. May involve standing for long periods, lifting, and positioning patients. Exposure to radiation (with proper safety procedures in place). Compensation: Competitive salary based on experience. Benefits may include health insurance, paid time off, retirement plans, and continuing education opportunities. Job Type: Full-time Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: New Palasia, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: X-ray: 1 year (Preferred) Location: New Palasia, Indore, Madhya Pradesh (Preferred) Work Location: In person
Posted 6 days ago
3.0 - 5.0 years
1 - 2 Lacs
Indore
On-site
Job Title: PRT COMPUTER TEACHER We are hiring passionate and dedicated PRT Computer Teachers in our CBSE school. Our school prides itself on providing high-quality education and nurturing the holistic development of our students. We are seeking individuals who are committed to creating a positive and engaging learning environment for our students. Responsibilities: Create a nurturing and stimulating classroom environment for young children aged 3-5 years old. Plan and implement developmentally appropriate activities and lessons to enhance their cognitive, social, emotional, and physical development. Foster a love for learning through play-based approaches and hands-on activities. Monitor and assess the progress of each child and communicate regularly with parents/guardians regarding their child’s development. Collaborate with the teaching team to create a warm and inclusive classroom community. Requirements: Bachelor’s degree/Diploma in computer or a related field. Experience working with young children in a pre-primary or early childhood setting. Knowledge of age-appropriate teaching methods and approaches. Patience, empathy, and strong communication skills. We are committed to providing our teachers with a supportive work environment, professional development opportunities, and a competitive compensation package. If you are a passionate educator who believes in the transformative power of education and possesses the necessary qualifications, we invite you to join our team. Together, let us create a nurturing and inspiring learning journey for our students! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Posted 6 days ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About SmartQ: We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable. In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of “how do we make people feel the best every day!” On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory. Are you passionate about managing and nurturing relationships with key clients/customers of a business? If your response is a resounding yes, then we are hunting for you. As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! Roles and responsibilities: Lead the company's dynamic food service sales efforts, developing and maintaining relationships with food service institutions at all levels. Manage an individual expense account within budget guidelines. Maintain ongoing relationships with customers, driving conversations to inform them about new product developments. Develop quotes and proposals. Attend client meetings, food committee meetings, and other related events. Maintain effective, professional relationships with customers, vendors, and fellow employees. Administer unit operations in accordance with SmartQ standards, handling contract specifications and statutory regulations. Oversee the overall management of the unit, ensuring quality food services and effective partner management. Monitor and ensure food services meet agreed standards and specifications. Ensure the efficient utilization of resources, including utilities, people, and technology. Analyze and assist on-site/off-site partners in effective management. Communicate regularly with clients to stay updated on operational activities and developments. Complete action plans following client satisfaction surveys and audits. Ensure all products are correctly priced in line with client agreements and specifications. Complete manpower scheduling within budget, adjusting labor schedules in line with sales. Ensure site adherence to safety standards as per SLA. Qualifications : Experience in the food industry required. Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions. Ability to handle pressure and meet deadlines. Flexible and willing to take on various tasks to support team efforts. Excellent written and verbal communication skills. Strong interpersonal skills. Sound knowledge and experience working with food, technology, and leveraging people. Results-oriented, accountable, and able to hold others accountable. Proven experience in managing successful teams in a similar environment. Basic Food Hygiene certificate and knowledge of HSEQ standards. Excellent financial and application acumen. Self-motivated, agile, and able to adapt to a changing environment. Overall 6+ years of experience, with a minimum of 3 years in a similar role. Graduate/Diploma in Hotel Management or a related discipline. Message from CEO: We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Posted 6 days ago
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