8584 Empathy Jobs - Page 49

Job Opening: Dorm Parent Location: Billimoria High School, Panchgani Billimoria High School, Panchgani – a heritage boarding school nestled in the serene hills of Maharashtra – is inviting applications for the position of Dorm Parent . If you are a nurturing, responsible, and dynamic individual with a passion for student welfare and holistic education, we’d love to hear from you! Key Responsibilities: Provide a safe, caring, and supportive environment in the school dormitory. Act as a guardian and mentor for students residing in the hostel. Ensure students' discipline, hygiene, health, and well-being are maintained. Collaborate with teaching and administrative staff to support students' academic and emotional development. Communicate effectively with parents and school leadership on student matters. Organize and supervise evening and weekend activities. Requirements: Prior experience working with children or adolescents in a residential or educational setting preferred. Bachelors degree Strong interpersonal and communication skills. Ability to enforce discipline with empathy and fairness. A high level of patience, responsibility, and emotional intelligence. Fluency in English, Hindi or Marathi is a plus. Candidates must be willing to reside on campus. What We Offer: Competitive salary with accommodation and meals on campus. A warm, collaborative, and values-driven school community. Opportunities for professional development and growth. Join us in shaping the lives of young learners in a nurturing and inspiring environment! To apply, please send your CV and a brief cover letter to patomd@billimoriahighschool.com with the subject line “Dorm Parent Female Application. or call 9175033909. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Experience: total work: 1 year (Preferred) Work Location: In person

ABOUT SUPEROPS SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. About the Role We're looking for a technical and UX writer who’s passionate about crafting clear, user-focused product content. As part of the Product Management team, you’ll own our help center, shape in-product UX copy, and collaborate across Product, Design, and Engineering to ensure every piece of product communication is simple, consistent, and helpful. What You’ll Do Create and Maintain User-Facing Documentation Write clear, concise solution articles for new and existing features. Create educational feature explainer videos for user understanding. Continuously update content with accurate screenshots, GIFs, or visuals that reflect current UI. Own the structure and strategy of the Help Center to ensure ease of navigation and discoverability. Audit existing documentation regularly to keep it useful and up to date. Craft UX Copy that Guides and Delights Write thoughtful microcopy for buttons, tooltips, empty states, notifications, and more. Align with Product and Design to ensure consistency and usability across the product. Build a unified, consistent voice across product surfaces. Bring the User’s Voice into the Product Review customer support tickets, feedback, and usage data to identify where users struggle. Use those insights to improve product language and documentation. Prioritize clarity and empathy to reduce friction for users at every touchpoint. Ensure Quality and Consistency Proofread, edit, and fact-check all content before it goes live. Maintain and evolve the documentation style guide. Collaborate with Design and PMs to ensure that content aligns with product design and UX principles. What You Bring 4–6 years of experience as a technical writer or UX writer in a B2B SaaS environment. A strong grasp of technical concepts and the ability to translate them into plain, accessible language. Deep understanding of UX writing, content design, and information architecture. A sharp eye for grammar, structure, and tone—your copy is tight, not fluffy. Experience working with tools like Intercom, Figma, Lokalise, or similar. Awareness of accessibility and SEO best practices in product content. Ability to manage multiple projects and work independently within fast-paced teams. Bonus: Experience contributing to style guides or working on localization-ready content. Why This Role? You’ll have full ownership of content across both product and support channels, get to work closely with experienced PMs and designers, and contribute directly to shaping the user experience in a fast-growing product. Show more Show less

Looking to grow your career in recruitment with a role that offers fantastic exposure and learning opportunities? Join our team as UK IT Recruiter. Role: Recruiter - Global Talent Acquisition Group – UK Location: Chennai (Thoraipakkam) Work Model: Onsite – 5 days work from office Shift: 9 hours between 12 PM to 11 PM Job Type: Contract (Third Party Payroll) Responsibilities: Collaborate with hiring managers to understand staffing needs and role requirements. Source and screen candidates through various channels including job boards, social media, and internal database. Schedule interviews and assess candidates to ensure a strong cultural and skill fit. Manage end-the-end recruitment process; including job postings, resume screening, interview coordination, offer negotiation. Develop and maintain a talent pipeline for future hiring needs. Stay updated on market trends and best practices in recruitment. Promote TCS as an employer of choice by engaging in employer branding activities. Facilitate a positive candidate experience through timely communication and feedback. Continuously evaluate recruitment processes and suggest improvements to enhance efficiency. Provide industry-best candidate experience. Demonstrate empathy, active listening, and professionalism in all interactions with internal and external stakeholders. Be open to support recruitment efforts for other geographies as required. Key Skills/Experience Required: Proven experience as a recruiter, preferably in the UK market. Strong understanding of employment laws and regulations in the UK. Excellent communication and interpersonal skills. Ability to manage multiple priorities and deadlines. Proficiency in applicant tracking systems (ATS) and recruitment software. Proficiency in MS Excel. Strong organizational and problem-solving skills. Willingness to work in UK shift. Flexible and responsive to evolving business ness and changing priorities. Show more Show less

Role (Why position exists): Execute a variety of tasks visualization, munging, and processing of massive amounts of data for optimizing business performance, proper Space Planning to help achieve company goals such maximizing sales, profitability, and distribution. Primary Responsibilities: Responsible for organizing and analysing data from available data sources to support retail reporting, projects and new initiatives. Lead the business through all efforts that drive business performance and potential by using the existent and new data sources and techniques. Overseeing all activities of the data analytics and data warehousing departments. Drives performance of analytics solutions to impact overall business results while keeping costs in check and ensuring the department remains within the planned budget. Responsible for the development of standard templates, scorecards, and benchmarking capability across all stores of all states. Responsible for providing support and proposes recommendations for improvements to tools and information used within retail analytics. Responsible for Proper Space planning, Fixture planning and execution of the same as per plan. Responsible for reviewing product level assortment at store. To ensure that right product reaches store on time. Responsible for reviewing POS information, generate sales reports and analysis, and complete detailed product set up forms. Responsible for setting the departmental vision and culture and championing for the use of data in making key business decisions. Responsible for performing data segmentation analysis to support promotional campaigns and program enhancements. Provide support for business unit by performing analysis of activities (on systems, products, processes, and/or procedures) to improve core functions, growth, and profitability. Endeavours to create new data-driven approaches for the purpose of generating business insights through data analytics, information visualization, and addressing unanswered business issues in a proactive manner. Plays a leading strategic role where he leads the data analytics and data warehousing departments in strategy development with regard to the collection, manipulation, and analysis of data for various business functions/departments such as marketing, sales, operations, among others. Will be in charge of driving the day-to-day analytical approaches and exploring solutions to problems. He is also tasked with the management and long-term prioritization of the business's overall analytical needs and opportunities. Collaborates with numerous departments across the business, aiding them in the proper use of data, hence, ensuring the delivery of desired operational results. Continually monitor current marketing trends, new technology solutions, and competitive strategies. Partner with key stakeholders to analyze, test, and launch new initiatives to increase product penetration. Use data to create models that depict trends in the customer base and the consumer population as a whole Drive initiatives to increase Fashion ticket size. Understand the feasibility of cross-channel recommendations/ plans. Run Data Science practice to enable all areas of Fashion business to look from customer’s lens viz Category, Retail, Marketing across channels. Leading Omnichannel initiative to transform the way customers shop at in-store or online. Identify key data points and measurements to show the impact of our approach and strategy on the client’s business. Education & professional skillset : Graduate in any stream with Master's Degree in Statistics / Business Analytics / Data Science / Retail Management. Desired experience: Ideal candidate should have at least fourteen years of proven experience as a senior data analyst with strong track record in in retail performance analysis, space and fixture planning, assortment optimization, and sales forecasting with exposure in in leading cross-functional analytics projects and developing dashboards and KPI frameworks with demonstrated ability to turn insights into strategic business actions in a fast-paced and complex business setting preferably with an apparel retail organization. Skills Power Queries, Power Pivot, DAX Data Processing:- ELT, EDA, Data Cleaning Data Modeling Forecasting Tools Advance Excel Power BI / Tableau SQL Alteryx / KNIME Desired functional & Behavioural competencies: • Leadership Ability to inspire, mentor, and guide teams toward achieving organizational goals Fostering a culture of collaboration and innovation. • Emotional Intelligence Empathy and interpersonal skills to manage team dynamics and stakeholder expectations. Conflict resolution and negotiation abilities. • Decision Making Data-driven approach to making informed and impactful decisions. Balancing short-term needs with long-term strategies. Compensation - Depends on experience, current CTC and alignment with the best market standards. If you see yourself reflected in this position description, let's talk about the possibilities of us working together and creating positive, lasting impact, together. Also request you to send your updated resume along with your current CTC and notice period at rajarshee.m@stylebaazar.com at the earliest for further initiation of the process. Show more Show less

JOB SCOPE The ideal candidate for this role is a proven sales performer adept in direct-toconsumer consultative sales who excels at working with high ticket size products. The F2F Admission Counsellor will conduct in-person consultations with walk-in or pre-scheduled learners. The role involves providing tailored career guidance, showcasing course offerings, and converting leads to enrollments through a high-touch, consultative sales approach. RESPONSIBILITIES & DUTIES • Understand learners' career aspirations and recommend suitable upGrad programs. • Conduct in-person career counselling sessions, building rapport and trust with prospects. • Tailor counseling discussions based on the learner’s education background, professional experience, and future career aspirations, providing program recommendations that are customized, and data driven. • Close enrolments and achieve revenue targets through effective follow-ups and counselling. • Manage the complete sales lifecycle for assigned leads, including initiating contact, conducting product demonstrations, closing sales, and nurturing post-sales relationships. • Maintain a comprehensive database of lead interactions within the CRM system, offering continual feedback to the marketing team to enhance lead quality. • Candidates with a track record of handling high RPU or affluent customer segments are preferred. BASIC ELIGIBILITY CRITERIA • Minimum of 2 to 5 years of B2C sales experience, • Prior experience in field sales [Preferred]. • *Minimum graduation or above, with qualifications from relevant backgrounds preferred: o For Data/Tech/AI programs: Engineering, Computer Science, BCA. o For Management programs: BBA, Management, BSc, BCom & any other graduation program. • Currently working in the capacity of an individual contributor. *Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete their degree due to specific circumstances, provided they meet all other required criteria. SKILLS • Excellent written and verbal communication skills, including strong interpersonal and presentation abilities. 2 • Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy. • Ability to persuade learners towards enrolling in courses while ethically influencing their decisions. • Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements. KEY PERFORMANCE INDICATORS • Number of walk-ins handled and conversion rate. • Daily face to face counselling sessions (average 3–5 sessions/day). • Achievement of weekly revenue and enrolment targets. • Timeliness and accuracy of CRM updates and feedback logs. Show more Show less

Role : Customer Service Representative (Non-Sales) Experience : 1+ years Notice Period : Immediate/15 Days 6 days Working Noida Location: Work from office Sector 62 About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Care Representative (Mix Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: Orbiqe Technologies Pvt. Ltd., Office No.- 34/2, 4th Floor, Tower B, The Corenthum Building, Sector 62, Noida, Uttar Pradesh 201301- Near by Noida Electronic City Metro Station. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you! Immediate joiners Preferred: Contact us immediately at - hr@orbiqetechnologies.com & Direct call- 9636094792 Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹15,000.23 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Morning shift Weekend availability Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9636094792 Application Deadline: 23/06/2025 Expected Start Date: 16/06/2025

Patient Coordinator Job Summary: The Front Desk Executive who is the designated Patient Coordinator at TLC Aesthetica plays a crucial role in ensuring efficient operations and delivering exceptional customer service. This position primarily involves handling telephonic inquiries, coordinating with patients, and assisting the Director’s Office with administrative tasks. The Front Desk Executive serves as the first point of contact for clients, creating a positive and welcoming atmosphere while efficiently managing daily responsibilities. Key Responsibilities: A. VIRTUAL FRONT DESK MANAGEMENT 1.Telephonic Enquiries: a) Answering incoming calls promptly, all incoming calls are potentials clients who are reaching out to us for help, addressing client queries, and providing accurate information regarding TLC Aesthetica's services, appointments, and procedures. Offering professional and friendly assistance to enhance the client experience. 2. Appointment Coordination: Scheduling, rescheduling, and canceling appointments using the Office management system. Efficiently managing the appointment calendar to ensure optimal utilisation of resources and minimise scheduling conflicts. 3. Client Coordination: Greeting clients as they arrive, checking them in, and verifying necessary details. Collecting and updating client information, medical history, and consent forms accurately. Coordinating with the medical staff to ensure smooth patient flow and addressing any concerns or special requests. 4. Office Assistance: Assisting the Office with administrative tasks, such as maintaining patient records, managing inventory, ordering supplies, and ensuring the reception area is clean and well-organised. Collaborating with other team members to ensure smooth operations within the facility. 5. Communication and Follow-up: Communicating effectively with clients, colleagues, and medical staff via phone, email, or in-person. Following up with patients regarding upcoming appointments, rescheduling needs, or any other related information. Providing exceptional customer service by addressing concerns promptly and professionally. Skills and Qualifications: 1. Excellent Communication: Strong verbal and written communication skills to interact effectively with clients, colleagues, and medical professionals. Clear and confident phone etiquette is essential. 2. Customer Service: A customer-oriented approach with a passion for delivering exceptional service. Ability to handle client inquiries, concerns, and complaints with empathy and professionalism. 3. Organizational Skills: Excellent time management and organizational skills to manage multiple tasks, appointments, and administrative responsibilities effectively. Attention to detail is crucial for accurate record-keeping. 4. Teamwork and Collaboration: Ability to work collaboratively with colleagues, medical staff, and support teams to ensure smooth operations and a positive work environment. 5. Adaptability and Multitasking: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment. The ability to multitask and prioritize tasks efficiently is vital. 6. Technology Proficiency: Proficiency in using appointment management systems, electronic medical records (EMR), and general computer applications. Experience with administrative software and tools is a plus. Show more Show less

Organization Description: Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade carpets. It is a family-run business that offers an exclusive range of hand-knotted and hand-woven rugs made using 2500 years old traditional art forms. The founder, Mr. Nand Kishore Chaudhary created a unique business model, which provides livelihood to the artisans at their doorstep. This changed the standard practice of involving middlemen to work with artisanal communities. The company currently has a network of over 40,000 artisans spread across 600 rural Indian villages in five states of India. It has an end-to-end business model, right from sourcing of wool to exporting a finished handmade rug. The modern and eclectic collection of rugs, made using the finest wool and silk, has won numerous global awards and is currently exported to more than 45 countries with the US sales arm, Jaipur Living, Inc. located in Georgia, Atlanta. The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth. You will be responsible for generating exciting and compelling stories on both digital and print sources of media. Job Description: The specific responsibilities of the position holder will be (though not restricted to) the following: • The overall operation of location • The accounting and finance of the respective location • The Administration and manpower handling • The transportation of the goods Inward and Outward • The legal and trade related co-ordinations with i officials • The customer and vendor management and relations with them • The making of necessary documents and execution of the assigned tasks • Companies assets, stocks and inventory management Academic and Professional Qualifications: • Graduation/PG/Post Graduate Certificate in Retail Management Desired Background: Must have empathy, love and compassion as integral part of his/her self - then only the person will be able to lead the presented portfolio in its entirety. A firm believer and practitioner of organizational philosophy, values and culture so as to imbibe that in his/her day to day interaction with the customers. Show more Show less

Job Title: Soft Skills & Communications Trainer Location: Tamil Nadu (Chennai) (Willingness to travel required) Experience: 2–6 years Employment Type: Full-Time Role Summary We are hiring a Soft Skills & Communications Trainer who is passionate about developing future-ready professionals through impactful, hands-on training. This role focuses on enhancing verbal and written communication, soft skills, and workplace readiness among students, graduates, and corporate employees. The trainer will lead sessions on verbal aptitude, public speaking, business etiquette, and personal branding while balancing empathy with structure. Sessions will be delivered across both in-person and virtual formats, catering to diverse audiences from academic institutions to corporate environments. Key ResponsibilitiesTraining Delivery Conduct interactive training on: Verbal & Non-verbal Communication Business English & Email Writing Grammar, Vocabulary, and Sentence Structuring Verbal Aptitude (Reading Comprehension, Critical Reasoning) Public Speaking & Presentation Skills Group Discussions & Interview Preparation Professional Etiquette & Workplace Behaviour Time Management, Emotional Intelligence & Leadership Skills Grooming & Personal Branding Use role plays, case studies, group activities, and mock interviews to engage learners. Deliver sessions across: Academic institutions (colleges/universities) Corporate clients and onboarding programs Online platforms (Zoom, Google Meet, MS Teams, etc.) Curriculum & Content Development Design and update: Training modules, PPTs, facilitator guides, and handouts. Assessments, diagnostics, and feedback templates. Customize content based on learner levels and organizational needs. Ensure alignment with industry standards and placement readiness expectations. Learner Assessment & Feedback Monitor participation and communication progress via: Quizzes, mock sessions, verbal evaluations, and one-on-one feedback. Share detailed progress reports with academic or corporate stakeholders. Provide personalized improvement strategies focusing on tone, clarity, articulation, and confidence. Coordination & Travel Coordinate with academic institutions, HR teams, and placement cells. Represent the organization with professionalism at all venues. Travel as required to deliver training at client or campus locations. Qualifications & Experience Bachelor’s degree in English, HR, Psychology, Education, or related fields. 2–6 years of experience in communication, behavioral, or soft skills training. Preferred certifications: Train the Trainer (TTT), Soft Skills Training, TEFL/ESL, NLP, or equivalent. Bonus: Experience in campus-to-corporate transition training or placement prep programs. Key Skills & Attributes Excellent command over English—both written and spoken. Strong facilitation, public speaking, and interpersonal skills. Comfort with online training tools and LMS platforms. Adaptable and approachable, with the ability to connect with diverse learner groups. High energy, empathy, and a results-driven mindset. Travel Requirements Frequent travel required for training programs across cities/states. Duration of training assignments may vary from 1 day to 2 weeks. All travel and accommodation costs will be covered as per company policy. What We Offer Competitive salary + travel allowance + performance-based incentives. Exposure to top-tier academic and corporate clients. A supportive, growth-oriented environment. Regular opportunities for personal and professional development. Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary We are looking for the Primary scientific face of the organization to ‘Thought Leaders’ & physicians for a given therapy area. You will be responsible for Identification, mapping and profiling of thought leaders of given geography and therapy area, on an ongoing basis. Roles & Responsibilities You will be responsible for the engagement of identified key thought leaders through medical affairs activities, in alignment with the overall strategic plan You will be responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects You will be a therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients’ treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart You will be responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals You will have to represent the organization in various internal & external scientific platforms You will have to gather deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams. You will need to proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan You will be receiving and processing scientific information requests received from physicians You will have to ensure that all activities in the region are conducted in alignment to organisation’s COBE (Code of Business Ethics) Policy and compliance guidelines. You will need to collaborate with thought leaders to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in reputed journals. You will be responsible for devising an optimal training plan to ensure the flow of the latest medical developments to the sales and marketing teams. You will jointly be responsible with the therapy area lead to support optimal patient outcomes through communication of data, information, knowledge, and insights in support of healthcare professional needs and organizational goals. Representing the organization in various internal and external scientific platforms will be among your responsibilities. You will be responsible for developing the Medical Affairs strategic plan for identified therapeutic areas and products. Your ability to convert insights on disease trends and treatment patterns from key thought leaders into viable and formidable strategic plans to shape the therapeutic areas of interest will be vital. You will be responsible for identifying knowledge gaps, practice gaps, and data gaps and developing strategic medical action plans, including but not limited to medical education, product education, evidence generation, and special projects, will fall under your responsibility. Collaborating with thought leaders to conduct therapy-specific reviews, meta-analysis, case studies, case series, patient-reported outcomes, and publishing them in reputable journals will be part of your role. Handling complex questions from healthcare professionals related to GGI products or disease areas to satisfaction will be a key responsibility. You will be responsible for ensuring that all activities in the therapeutic area are conducted in alignment with Dr. Reddy's COBE (Code of Business Ethics) Policy and compliance guidelines will be essential. You will be responsible for ensuring that all promotional, physician, and patient education materials are approved within stipulated timelines and in alignment with Dr. Reddy's Promotional Material approval policy. As a product pipeline champion, you will have the ability to identify unmet needs through active stakeholder interactions and actively contribute to the new product ideation and development of differentiated products. Qualifications Educational Qualification- MBBS with full time post-graduate qualification of at least 2-years’ duration in any discipline of medicine/ M.B.B.S with M.B.A. from a reputed institute Minimum work experience- Fresh postgraduate or up to 2 years of experience in Field based Medical Affairs. Skills & attributes – Technical Skills Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards. Behavioural Skills Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking & sound analytical skills Big picture orientation with attention to detail Sense of urgency & desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance driven Excellent interpersonal & communication skills to effectively interact with a broad range of audience. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary We are seeking a finance lead who will be responsible for comprehensive financial reporting, business partnering, and controlling functions for new businesses. The ideal candidate will oversee legal agreement vetting, external partner negotiations, and milestone tracking. Ensuring compliance, efficient financial transactions, and process optimization are key responsibilities, along with risk assessment and timely closure of books of accounts. Roles & Responsibilities You will be responsible for financial reporting, including monthly management reporting, tracking investments, and assessing financial performance against the business case. Your role involves forecasting rolling four-quarter LE (Latest Estimates), preparing budgets, and contributing to Strategy plan forecasts. You will evaluate business cases, conduct financial diligence, and build scenarios. You'll be involved in business model structuring, legal agreement vetting, external partner negotiations, and tracking key milestones and KPIs (Key Performance Indicators) while highlighting potential issues. Ensuring simplification of policies and processes for fast decision-making, pressure-testing business assumptions, and assessing the overall risk of investments is also part of your responsibilities. Your role includes finalizing the accounting treatment for transactions, ensuring timely closure of books of accounts, and facilitating financial transaction processing according to SLAs (Service Level Agreements). You will define process notes and SOPs (Standard Operating Procedures) for key operations, reviewing them periodically. Compliance with relevant finance-related regulations and governance oversight on compliance with other regulations are integral aspects of your responsibilities. Qualifications Educational qualification : MBA or Chartered Accountant Minimum work experience: 7- 10 years; experience in risk analysis, Risk Management etc Skills & attributes: Technical Skills Proficiency in business and financial modelling, showcasing the ability to create and analyze financial models to support decision-making processes. Skill in vetting agreements, demonstrating the ability to review and assess contractual documents for legal and financial considerations. Basic knowledge of the healthcare industry, including an understanding of industry dynamics, regulations, and trends. Ability to analyze trends and draw insights from data, showcasing proficiency in data analysis and interpretation. Ability to interpret and explain complex legislation Behavioral Skills Effective communication and influencing skills, facilitating clear and impactful interaction. An analytical mind-set, with a focus on going into details to understand complex issues. Strong networking skills, building connections effectively, and demonstrates proficiency in presenting information convincingly. Additional Information About the Department Finance The Finance function at Dr. Reddy's goes beyond the traditional roles of monitoring costs, supervising accounting and creating reports. Deep into its digitalization transformation journey, the function works with all departments in the organization as a strategic partner and plays a major role in supporting management in its decision making. The function is distributed globally and has business partnering teams allied to different business units as Controller and Planners. And, secondly distributed as multiple Centre of Excellence housed in Corporate office, such as treasury, Risk & Assurance, Taxation, Corporate Analytics, Investor Relations, GFRT and GBS. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary We are looking for the Primary scientific face of the organization to ‘Thought Leaders’ & physicians for a given therapy area. You will be responsible for Identification, mapping and profiling of thought leaders of given geography and therapy area, on an ongoing basis. Roles & Responsibilities You will be responsible for the engagement of identified key thought leaders through medical affairs activities, in alignment with the overall strategic plan You will be responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects You will be a therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients’ treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart You will be responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals You will have to represent the organization in various internal & external scientific platforms You will have to gather deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams. You will need to proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan You will be receiving and processing scientific information requests received from physicians You will have to ensure that all activities in the region are conducted in alignment to organisation’s COBE (Code of Business Ethics) Policy and compliance guidelines. You will need to collaborate with thought leaders to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in reputed journals. You will be responsible for devising an optimal training plan to ensure the flow of the latest medical developments to the sales and marketing teams. You will jointly be responsible with the therapy area lead to support optimal patient outcomes through communication of data, information, knowledge, and insights in support of healthcare professional needs and organizational goals. Representing the organization in various internal and external scientific platforms will be among your responsibilities. You will be responsible for developing the Medical Affairs strategic plan for identified therapeutic areas and products. Your ability to convert insights on disease trends and treatment patterns from key thought leaders into viable and formidable strategic plans to shape the therapeutic areas of interest will be vital. You will be responsible for identifying knowledge gaps, practice gaps, and data gaps and developing strategic medical action plans, including but not limited to medical education, product education, evidence generation, and special projects, will fall under your responsibility. Collaborating with thought leaders to conduct therapy-specific reviews, meta-analysis, case studies, case series, patient-reported outcomes, and publishing them in reputable journals will be part of your role. Handling complex questions from healthcare professionals related to GGI products or disease areas to satisfaction will be a key responsibility. You will be responsible for ensuring that all activities in the therapeutic area are conducted in alignment with Dr. Reddy's COBE (Code of Business Ethics) Policy and compliance guidelines will be essential. You will be responsible for ensuring that all promotional, physician, and patient education materials are approved within stipulated timelines and in alignment with Dr. Reddy's Promotional Material approval policy. As a product pipeline champion, you will have the ability to identify unmet needs through active stakeholder interactions and actively contribute to the new product ideation and development of differentiated products. Qualifications Educational Qualification- MBBS with full time post-graduate qualification of at least 2-years’ duration in any discipline of medicine/ M.B.B.S with M.B.A. from a reputed institute Minimum work experience- Fresh postgraduate or up to 2 years of experience in Field based Medical Affairs. Skills & attributes – Technical Skills Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards. Behavioural Skills Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking & sound analytical skills Big picture orientation with attention to detail Sense of urgency & desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance driven Excellent interpersonal & communication skills to effectively interact with a broad range of audience. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary We are seeking a dynamic and experienced Leader in Operational Excellence for overseeing the implementation of an operational framework, optimizing organizational processes through data analysis, and fostering continuous improvement. The role involves identifying and resolving operational issues, implementing knowledge management strategies, and enhancing employee proficiency in operational methodologies. The primary goal is to drive efficiency, resilience, and cost-effectiveness while ensuring adherence to performance metrics and targets. Roles & Responsibilities You will be responsible to strategize and deploy the Process Excellence framework, Lean Management System, benchmarking and continuous improvement to enhance the research & Development (R&D) productivity. You will be responsible to drive the process simplification and process improvement through leading a structured ideation process to drive innovation. eliminating non-value-adding activities, removing redundancies, digitizing tasks, outsourcing non-core activities and create more time for scientific endeavors. You will be responsible to drive and implement a Cost Optimization program via Product and Cycle-time Excellence (PACE) methodology, identifying cost-saving ideas with functional leads, setting baselines and targets, and reviewing progress regularly. You will be responsible for Business Process Redesign (BPR) and Metric Improvement through Strategic Initiatives. Also, evaluate and optimize business processes for scalability and future needs, conducting thorough analysis and workshops with stakeholders. Implement standardized work instructions and modifications to enhance organizational efficiency and effectiveness. You will be responsible to establish and manage knowledge sharing practices, overseeing implementation and application of knowledge, and maintaining a comprehensive repository for future reference. Foster a culture of collaborative learning and deepen scientific knowledge through academic connections and technical training programs. You will be responsible to build leadership skills and motivate team members for improved Operational Excellence (OE) skills, enhancing their potential and resolving organizational challenges. Foster a collaborative environment to enable the team to handle higher responsibilities and deliver independently. Qualifications Educational qualification: Masters in Business along with B.E/B.tech. Minimum work experience: 12 to 15 years of experience in a pharma industry, Process Industries like fast-moving consumer goods (FMCG,) Information Technology (IT) or any process industry. Skills & attributes: Technical Skills Master Black Belt/ Black Belt Certifications in Lean Six Sigma, Certification in project management and other improvement methodology. Prior experiences in internal/external process consulting Good knowledge of Lean Six Sigma Methodology & Tools Knowledge of Consulting practices, Process Excellence Framework Understanding of strategic Planning and business processes Good in data Analytics and providing recommendations Overall understanding of Operations, R&D, Supply Chain, operations/Management Behavioral Skills Excellent communication and interpersonal skills. Business Acumen & Decision Making Strong analytical and problem-solving abilities. Performance oriented and good at building, leveraging relationship. Ability to work collaboratively with own team and cross-functional teams. Committed to Learning & Coaching the team. Additional Information Additional Information Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. " Job Description Collaborate with hiring managers to understand specific leadership hiring needs, positions specific details need and provide tailored recruitment solutions. Collaborate with the TA Lead and Talent Advisor to leverage market data and insights, adapting and implementing critical sourcing strategies accordingly. Proactively identify and engage with target candidates through various channels, including social media, professional networks, and talent communities. Build and maintain talent pipelines aligned to the desired technical and specialized skills to meet current and future hiring needs. Identify and implement innovative hiring techniques, competitive intelligence, research, and talent mapping to develop diverse talent pools. Conduct in-depth assessments of candidates' qualifications, leadership potential, and cultural fit. Stay informed on workforce market trends and competitive practices. Facilitate effective communication between candidates and hiring teams throughout the recruitment process. Utilize data and analytics to measure the effectiveness of sourcing strategies and optimize accordingly. Qualifications Master’s degree in human resources, Business, or a related field. With 8+ years of experience Proven experience in leadership hiring or executive search Strong interpersonal and communication skills Proficient in using recruitment software and tools, including applicant tracking systems and sourcing platforms. Ability to manage multiple priorities and work in a fast-paced environment. Additional Information " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ " Show more Show less

What in Ideosphere – Account Manager Message Strategy Are you a thinker? Someone who loves asking why? Spends hours to find the logic to a statement? An Account Manager Message Strategy profile does exactly that. Its a profile built to understand and analyze the key insights with a brand lens and ownership. Ability to deliver on brand strategies, executing marketing and communication frameworks, and coordinate with client, internal teams, and/or external partners. Also, to the client’s point of contact. Applicants should be comfortable with formulating brand strategy; research around brands, markets and competition; be able to derive insights from the research; articulate the brand strategy, values, messaging and go-to-market plans. Be the owner of all the client related deliverables to drive the objectives of the mandate through brand strategy solutions. The ideal candidate would have a passion for marketing and brand narratives and a drive to provide exceptional result-oriented solutions. We’re looking for a dedicated and result centric account manager to maintain our clients’ accounts and serve as our main point of contact. Why Ideosphere Ideosphere is a brand strategy and communication firm that believes in the power of intentional, relevant, and purposeful communication. We champion the belief that effective communication creates great possibilities and empowers our clients to achieve their goals. If this excites you, read on! Values Expected Within Ideosphere Empathy I will seek to understand the point of view of the other person Integrity I will do what I commit; if I am unable to deliver, I will inform and realign Ownership I will take equal ownership of success and failure equally Respect people’s opinions based on facts and validations, with limited biases. Listening to different points of view to make a fair judgement of the situation and requirement of the outcomes of the company Job Responsibilities Planning With the support of the Account Director, to whom you will report, understand client requirements and deliverables for the proposed brand and marketing strategies and execute to meet KPIs Planning and briefing of work management across teams, partners Establishing clarity in briefing amongst clients, partners and team members Clear tracking of account progress and adherence to set processes of the consultancy Standardisation and management of all important documents and information required Execution Craft compelling message strategies that effectively communicate the essence of a brand. Create comprehensive frameworks and execution structures that drive business objectives to new heights. Transform key insights into impactful marketing strategies. Tailor messaging to specific target audiences by building an effective go to market plan. Work with cross-functional teams and external partners to integrate message strategies into broader brand initiatives. Lead execution under the supervision of the account director Required skills and qualifications Hard Skills: Ability to think critically and strategically about the brand's position in the market. Formulate long-term plans aligning with business objectives. In-depth knowledge of marketing principles and practices. Understanding of various marketing channels and how they contribute to overall strategy. Ability to convey complex ideas in a clear, concise, and compelling manner. Experience in conducting market research to gather insights can be added skill but not necessary skill. Understanding of marketing frameworks and ability to translate them in to communication approaches. Analytical skills to interpret data and translate it into actionable strategies. Experience in developing comprehensive go-to-market plans. Strong organizational skills to manage multiple projects simultaneously. Soft Skills: Disciplined with time and commitments Solution oriented and rational decision maker Ability to take and give feedback rationally Ability to prioritize tasks Well-read with an interest and opinion on subjects Well-travelled and culturally exposed Outcomes High customer satisfaction scores High quality work output Great working relationship and collaborative approach with partners and team members Experience: 5 to 7 Years with brand strategy firms/planning function in advertising agencies or as a customer Location: Pune Work Type: Hybrid (Work from Office + Work from Home) Show more Show less

Job Title: Director - Enterprise Sales and Strategy Location : Mumbai (Work from Office) Company Overview : Founded in 2014 in Bangalore, Kapture CX is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion. Position Overview: We are seeking a dynamic and results-driven individual to drive sales and revenue growth. This role will closely work with the CRO and play a crucial part in shaping our sales strategy, building client relationships, and achieving sales targets. The mandate for this role will involve management of end-to-end sales cycle for strategic opportunities as well design and execution of the overall sales strategy. Responsibilities: Sales Lifecycle Management : Oversee the sales cycle from prospecting to closing deals on strategic opportunities. This will involve closely collaborating with the leaders and internal stakeholders and fronting the communication with external stakeholders. Sales Strategy Development: Collaborate with the leaders to develop and implement effective sales strategies aligned with the company’s goals. Performance Metrics: Set sales targets and key performance indicators (KPIs) for the sales team, monitoring progress and making data-driven adjustments as necessary. Market Analysis: Conduct market research to identify new opportunities, customer needs, and industry trends to inform sales strategies. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and ensuring exceptional service. Collaboration: Work closely with marketing, product development, and customer service teams to ensure alignment and support for sales initiatives. Reporting: Provide regular sales reports and forecasts, highlighting successes, challenges, and growth opportunities. Requirements: A love for Sales / Revenue Growth : A love and penchant for Sales and meeting revenue targets is critical for this role. This individual will work closely with senior leaders and prospective clients which requires empathy to customer needs and attention to detail. Experience: 7+ years of experience in a high-paced B2B SaaS sales role, in BFSI sector is highly preferred. Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously under tight deadlines. Strong Communication Skills: Excellent verbal and written communication skills to work effectively with a diverse group of stakeholders. Show more Show less

About NEET Advisor NEET Advisor is a dedicated platform supporting students through the entire NEET counselling process. We strive to help medical aspirants achieve their goals by providing expert resources, comprehensive support, and a user-focused experience. FRESHERS CAN ALSO APPLY CONTACT US AT 9582182291 THIS JOB IS NOT TARGET BASED ADDRESS - NEET Advisor, A1/24, 3rd floor, Janakpuri, New Delhi, Pin 110058 Job Overview We are looking for a compassionate and resourceful Career Counselor to join our team and provide guidance to students and parents navigating the medical counselling process. Your goal is to empower students and parents with knowledge, answer their queries, and offer solutions that NEET Support provides. Key Responsibilities Student Assessment and Guidance: Evaluate students’ goals, academic backgrounds, and needs to provide personalized guidance on their medical career pathways. Counselling Sessions: Conduct one-on-one and group counselling sessions with students and parents to inform them about NEET counselling processes, and college admissions. Follow-up and Support: Maintain communication with students and parents, address questions or concerns, and provide continued guidance throughout the counselling and application process. Requirements Educational Background: Bachelor’s degree in Education or a related field. preferably in the education or EdTech sector. Freshers are also welcomed Communication Skills: Exceptional verbal and written communication skills, with the ability to engage students and parents and present information clearly. Counselling Skills: Empathy, active listening, and a supportive approach to understanding and addressing students’ needs and challenges. Customer-Centric Mindset: Passion for guiding students and parents in making informed decisions regarding their education. Tech Savvy: Comfortable with CRM tools, MS Office, and online platforms for virtual counselling. Self-Motivated: Ability to work independently, manage time efficiently, and maintain a high standard of student service. Preferred Skills Knowledge of the NEET exam, counselling processes, and medical education in India. Previous experience working in education counselling or career advisory roles. Proficiency in regional languages is a plus, as it enhances communication with diverse student backgrounds. Why Join Us? Impactful Work: Make a real difference in students' lives by guiding them towards fulfilling their medical education aspirations. Passionate Team: Collaborate with a team dedicated to providing high-quality support and resources to NEET aspirants. Career Growth: Opportunities for professional development and growth in a supportive environment. YOU CAN ALSO DROP YOUR CV AT 9582182291 Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹30,000.00 per month Schedule: Morning shift Work Location: In person

Job Title: Associate Director - Enterprise Sales and Strategy Location : Gurgaon (Work from Office) Company Overview : Founded in 2014 in Bangalore, Kapture CX is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion. Position Overview: We are seeking a dynamic and results-driven individual to drive sales and revenue growth. This role will closely work with the CRO and play a crucial part in shaping our sales strategy, building client relationships, and achieving sales targets. The mandate for this role will involve management of end-to-end sales cycle for strategic opportunities as well design and execution of the overall sales strategy. Responsibilities: Sales Lifecycle Management : Oversee the sales cycle from prospecting to closing deals on strategic opportunities. This will involve closely collaborating with the leaders and internal stakeholders and fronting the communication with external stakeholders. Sales Strategy Development: Collaborate with the leaders to develop and implement effective sales strategies aligned with the company’s goals. Performance Metrics: Set sales targets and key performance indicators (KPIs) for the sales team, monitoring progress and making data-driven adjustments as necessary. Market Analysis: Conduct market research to identify new opportunities, customer needs, and industry trends to inform sales strategies. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and ensuring exceptional service. Collaboration: Work closely with marketing, product development, and customer service teams to ensure alignment and support for sales initiatives. Reporting: Provide regular sales reports and forecasts, highlighting successes, challenges, and growth opportunities. Requirements: A love for Sales / Revenue Growth : A love and penchant for Sales and meeting revenue targets is critical for this role. This individual will work closely with senior leaders and prospective clients which requires empathy to customer needs and attention to detail. Experience: 7+ years of experience in a high-paced B2B SaaS sales role is highly preferred. Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously under tight deadlines. Strong Communication Skills: Excellent verbal and written communication skills to work effectively with a diverse group of stakeholders. Show more Show less

Job Title: Director/Associate Director - Enterprise Sales and Strategy Location : Mumbai (Work from Office) Company Overview : Founded in 2014 in Bangalore, Kapture CX is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion. Position Overview: We are seeking a dynamic and results-driven individual to drive sales and revenue growth. This role will closely work with the CRO and play a crucial part in shaping our sales strategy, building client relationships, and achieving sales targets. The mandate for this role will involve management of end-to-end sales cycle for strategic opportunities as well design and execution of the overall sales strategy. Responsibilities: Sales Lifecycle Management : Oversee the sales cycle from prospecting to closing deals on strategic opportunities. This will involve closely collaborating with the leaders and internal stakeholders and fronting the communication with external stakeholders. Sales Strategy Development: Collaborate with the leaders to develop and implement effective sales strategies aligned with the company’s goals. Performance Metrics: Set sales targets and key performance indicators (KPIs) for the sales team, monitoring progress and making data-driven adjustments as necessary. Market Analysis: Conduct market research to identify new opportunities, customer needs, and industry trends to inform sales strategies. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and ensuring exceptional service. Collaboration: Work closely with marketing, product development, and customer service teams to ensure alignment and support for sales initiatives. Reporting: Provide regular sales reports and forecasts, highlighting successes, challenges, and growth opportunities. Requirements: A love for Sales / Revenue Growth : A love and penchant for Sales and meeting revenue targets is critical for this role. This individual will work closely with senior leaders and prospective clients which requires empathy to customer needs and attention to detail. Experience: 7+ years of experience in a high-paced B2B SaaS sales role is highly preferred. Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously under tight deadlines. Strong Communication Skills: Excellent verbal and written communication skills to work effectively with a diverse group of stakeholders. Show more Show less

Data Management & Systems Administrator (1-Month Project) We are seeking a skilled Data Manager to help us organize, streamline, and manage our company’s data and workflows. This role is crucial in setting up a centralized system to make it easier for teams to track tasks, access documents, and collaborate effectively. You’ll be responsible for improving our data systems using task management tools, ensuring everything is easy to navigate, and preparing the system for future scalability. Company Overview The House of DoBe is your new purpose engine. We’re building a community that fuels pro-sociability: your yin yang with a big bang, meaning, small deeds that matter to you, shared causes you have always held close to your head and heart, and the quiet reengineering of our cognitively overloaded culture with prosocial motivation, ability, and skill. Do a little. To do a lot. If you are a real doer who still believes in simple human values of K.A.R.M.A.® Kindness, Altruism, Righteousness, Mindfulness, and Authenticity, join us to aggregate, re-engineer, and incentivize human pursuit of pro-sociability for a purpose economy. We are solving for the lost or otherwise ignored 21st-century skill of civic empathy in the times of fast technology. We are powered by Impresario Global (I.M), a Social Impact MarTech startup in the business of cause amplification. Website- , Key Responsibilities: System Setup & Organization: Set up and configure Jira to manage tasks, projects, and workflows. Organize important company documents into a clear structure that’s easy for everyone to access. Design simple, efficient workflows to ensure teams can collaborate seamlessly. Data Migration & Cleanup: Review and clean up existing files and data (from Google Drive, Excel, etc.). Migrate data into the new system while maintaining consistency and accuracy. Team Training & Support: Provide training to team members on how to use the new data management system. Offer ongoing support to ensure smooth adoption of the system. Scalable System Design: Create a structured system that can be easily scaled to accommodate multiple teams in the future. Ensure the system is user-friendly and aligned with the company’s needs. What We Are Looking For: Experience: 2-5 years of experience in Jira administration , data management , and workflow design . Skills: Strong knowledge of Jira , Google Drive , and data migration . Experience in designing workflows, organizing data, and streamlining processes. Ability to train teams and create clear documentation. Personal Qualities: Strong communication skills to interact with stakeholders and team members. Problem-solving mindset to ensure the system meets the team’s needs. Detail-oriented with a focus on consistency and accuracy. Work Timings: 9:30am to 6pm-Monday to Friday Location: Lucknow Office Job Type: Full-time Pay: ₹10,837.31 - ₹30,863.01 per month Schedule: Monday to Friday Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Location: Lucknow, Uttar Pradesh (Preferred) Work Location: In person Speak with the employer +91 9334581985

Mothers are often referred to as the first and most important teachers of their children. From the very first day of a child's life, mothers are the primary caregivers and educators, teaching their children everything from basic skills like walking and talking to more complex concepts like empathy and morality . Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Ability to commute/relocate: Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: mother teacher: 3 years (Required) Language: English (Required) Work Location: In person

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation Show more Show less

Job requisition ID :: 84056 Date: Jun 12, 2025 Location: Delhi Designation: Deputy Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile As Deputy Manager in our Cyber Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks. Key Responsibilities: Job Description Preferred Knowledge Cyber Threat Intelligence Analyst will be catering a pivotal role in CTI team supporting multiple global clients for recent threat advisories, impact analysis and recommendations via sharing threat advisories coming up from Deloitte threat portals, External Threat Feeds. Demonstrates proven expertise in awareness of threats model around the globe, geographical threats impact aligning with current client’s business infrastructure. CTI analyst will process incoming malware analysis reports, APT threat actors research, zero-day vulnerabilities advisory disclosure and provide recommendations to wide array of customer base. CTI analyst should be well versed with External Attack Surface Monitoring and OSINT techniques which can be used by threat actors to map business infra recon. Member should have working knowledge of CTI toolsets for example OpenCTI, MISP, Threat Feeds, Malware Sandboxes. CTI member expected to share research findings through internal blogs, presentations and will be a pivotal participant in developing threat intelligence cycle. Knowledge of IOC lifecycle management, PIR (Priority Intelligence Requirements) and Threat Modelling. Ability to automate manual and repetitive tasks such as IOC revalidation, IOC extraction, integration with existing tools and technologies and designing of threat intel playbooks/ workflows through scripting knowledge of Python/Bash etc. Familiarity with SIGMA, YARA and other open Standard CTI formats (Openc2, STIX, TAXII) Work you’ll do Roles & Responsibilities Provide intelligence briefings to wide array of client base on threats or threat actors and risk they bring to the active geographical environment. CTI analyst will participate in incident response process on an as needed basis to prepare recommendations, analytical and remediation instructions to assist customers. Provide dashboard and monthly threat intel reports related to Incidents detected for governance model. Maintain through documentation of cyber threats, threat vectors and attack trends consumptions aligning to threat actors TTPs. Provide OSINT analysis as in when required via available dark web portals, brand monitoring solutions, External Attack Surface Monitoring control sets. Desired qualifications Bachelor’s/Master’s Degree Preferred Certifications Certifications like ECIH v2, CHFI, GCIH or GCIA is preferred Location and way of working Base location: Gurgaon Professional is required to work from office Your role as a Deputy Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. *Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_

Location: Noida Berger Tower, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Job Summary: We are seeking a dynamic and experienced Communication Expert to join our Customer Operations & Support team. The primary mission of this role is to elevate the overall communication standards of the team, ensuring effective and professional interactions with customers. The ideal candidate will have a strong background in communication strategies, training, and a passion for enhancing customer experiences. Excelling at analyzing customer feedback, identifying areas for improvement, and implementing successful process enhancements. Committed to leveraging technology and data-driven insights to drive customer satisfaction and operational efficiency. Responsibilities: Develop and implement communication strategies to improve the team's ability to convey information clearly and effectively to customers. Create guidelines and best practices for written and verbal communication. Design and deliver training programs focused on enhancing communication skills, including active listening, empathy, and conflict resolution. Monitor and evaluate customer interactions to ensure adherence to communication standards. Provide one-on-one coaching and mentoring to team members to help them improve their communication abilities. Provide constructive feedback to team members based on reviews and customer feedback. Develop templates, scripts, and other communication tools to support the team in delivering consistent and high-quality responses. Analyze customer satisfaction data to identify areas for improvement in communication. Implement initiatives to address identified gaps and enhance customer satisfaction. Foster a culture of open communication and continuous improvement within the team. Qualifications: Bachelor's degree in Communications, Marketing, or Computer Sciences. Proven experience in a communication or customer support role. Excellent written and verbal communication skills. Strong training and coaching abilities. Proficiency in customer service software and tools. Analytical skills to interpret customer feedback and performance metrics. Ability to work collaboratively in a multicultural and international environment. Preferred Skills: Experience in a customer-facing role. Empathy, adaptability and flexibility. Knowledge of customer support best practices. Familiarity with cloud services and communication analytics tools. English proficiency, another languages At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Location Gurgaon, Haryana, 122001 Category Engineering / Information Technology Job Type Full time Job Id 1183234 No Security Tower Head This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you will do Security Tower Head role at HPE's critical large customer is a strategic role that needs deep experience in a similar capacity of CISO and as Lead Cybersecurity Architect for at least 10 years and has a total experience in the security domain for a minimum of 15 years. This role shall also demand for a strong stakeholder management. The experience of leading a large team of cybersecurity specialists from various domains such as VAPT, DLP, Edge Security/EDR, WAF, LB, SIEM SOAR UEBA, ITSM, GRC, SAST DAST, Cloud Security, DevSECOps, and related scripting/coding experience in the above domains including AI/ML based Cybersecurity modelling is mandatory. Responsible for IS operations Oversee formal risk assessment and self-assessments program for various Information Services systems and processes Manage and Monitor, organization technology security policy, ISO 27001, Data privacy and regulatory requirement to remediate new and outstanding issues; track & resolve security-related issues Carry out audits for ensuring enforcement of information security policies Promote and monitor our corporate wide IS Security awareness for ISO 27001 program Responsible for design, develop and update the policies regarding Information Security, data governance and privacy Responsible for application security, Governance and Compliance Responsible for Initiating and advocating safe practices and Industry standards Advises the CISO office on the emerging information security risks and their mitigation strategies Responsible for performing all Security audits & IT risk assessment activities Responsible for initiating and managing required information security Compliance certification processes Responsible for integration and gap analysis of the Information security of any company that company acquires Strong knowledge of the requirement of Computer Applications and Network security technologies and principles Develop, promulgate, and maintain policies, standards and practices of Information Security by establishing and maintaining efficient processes to monitor compliance of defined policies, standards and practices. Implement policies through digital workflows. Ensure activities related to BCP-DR and Emergency operations are performed in timely manner Assist in planning for information security risk monitoring, risk analysis, incident management, Change Management and overall information security requirements needed to support strategic IT and business needs What you need to bring: Qualifications BE/ B.Tech/ M.Tech/ MSc/ MCA qualification or equivalent Certifications: LA ISO 27001 (mandatory requirement) and any one of the IT risk management or Information security certificates such as CISA, CISSP, CISM, CRISC, ISO31000 Experience Experience of 10 years and minimum IT Audit experience of 3 Years Experience in driving key meetings for closing identified IS issues or gaps across different teams and vendors and achieve the outcomes within the define deadlines Strong understanding of ISO 27001 as well as industry security frameworks Strong knowledge of risk assessment and mitigation Additional Skills: Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: TCP_05 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.