18940 Empathy Jobs - Page 45

Job Description About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 4.3% Q-o-Q and 19.9% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards, including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. About Position: As a Senior Software Engineer, you’ll play a leading role in designing, building, and maintaining applications that power Client’s mission to accelerate social impact. You will work primarily in Ruby on Rails, contributing to modernizing our platforms, improving performance, and introducing new features that support philanthropic giving and community engagement. Role: Sr. Dev Lead ROR Location: Pune Experience: 8 – 10 Years Job Type: Full Time Employment What You'll Do: Design, build, and maintain high-quality web applications using Ruby on Rails, following modern software development practices. Write test-driven code, participate in code reviews, and support high-quality engineering through pair programming and mentoring. Collaborate with cross-functional teams (Product, DevOps, QA) to define, prioritize, and deliver new features. Support integration and troubleshooting of payment gateways and credit card processing systems, ensuring transactional reliability and compliance. Participate in refactoring legacy code, modernizing services, and helping shape scalable architecture. Continuously improve our CI/CD pipelines in partnership with our DevOps team to ensure fast, safe deployments. Contribute to system documentation, technical specs, and team knowledge sharing. Foster a collaborative and inclusive engineering culture grounded in learning, empathy, and shared ownership Expertise You'll Bring: Strong experience developing and maintaining production applications in Ruby on Rails 6/7, with a solid grasp of modern Rails best practices. Proficiency in SQL and database optimization, including query tuning, indexing, and performance analysis. Experience building and consuming RESTful APIs, including authentication, security, and webhook integrations. Familiarity with job queuing and background processing using Sidekiq, along with Redis for coaching and performance. Experience with React.js and Webpack, and a working knowledge of Rails' asset pipeline and pre-compilation process. Comfortable using testing frameworks such as RSpec and following test-driven development (TDD) practices. Exposure to AWS services (e.g., SNS) and cloud-native application design patterns. Experience integrating or maintaining payment gateways, e-commerce platforms, or PCI-compliant systems. Familiarity with both Ruby and .NET ecosystems, or prior experience working across mixed technology stacks. Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a value-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.” 1 Open Positions Ruby,Ruby on Rails,React Skills Required Pune, Maharashtra, India Location Ruby,Ruby on Rails,React,Other,React JS,Performance Desirable Skills 8 to 10 years Years Of Exp 150060 Job Code

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Description Have you wondered how life-saving drugs and therapies are created, tested, marketed and made available to patients in need? Have you wondered how clinical trials are conducted on a global scale? How governments and health authorities regulate various organizations participating in this marketplace? Have you wondered how those companies and insurance providers price a certain drug, and how a care provider determines the right treatment for a given patient? If yes, Norstella could the next step in your career. Reporting to the Technology Manager, the Software Engineer will work with internal and external developers responsible for the development and subsequent support of the various platform services components underpinning all the customer-facing applications across Norstella. As part of a large technology group, the Software Engineer will work with product management, architecture and other software engineering teams in support of the product development roadmap. We are looking for an experienced software engineer with great communication skills, deep experience in software engineering, and most importantly, the ability and willingness to keep learning in this ever-changing technology landscape. Education : Minimum bachelor’s degree in computer science and engineering or related field of study, or equivalent experience Key Duties And Responsibilities Tackle complex projects with confidence and proficiency. Collaborate effectively with team members, focusing on collective success and shared goals. Take ownership of the solutions developed by your team, ensuring quality and accountability. Continuously learn and adapt to new technologies, programming languages, and databases, investing in your professional growth. Be proactive and self-motivated, demonstrating a strong capacity for independent learning and problem-solving. Communicate clearly and effectively, both within the team and with other stakeholders. Thrive in an agile environment, embracing the dynamism and fast pace of the workflow. Evaluate existing technologies for their suitability, providing thoughtful recommendations for improvements or changes. Key Requirements 3+ years of software engineering experience with a focus on service-oriented and microservices architecture. 3+ years of programming experience with Ruby on Rails. Expert understanding of foundational web technologies: HTML, CSS, JavaScript (including frameworks and libraries such as jQuery and React), and AJAX. 2+ years of hands-on experience with cloud technologies, preferably AWS, and familiarity with services like S3, API Gateway, and RDS. Proficiency in RESTful API design and API security frameworks, with a strong emphasis on microservices architecture. Advanced skills in maintaining and debugging live software systems. Strong capabilities in code investigation, analysis, and review. Experience with relational and non-relational databases such as PostgreSQL, DynamoDB, and MySQL is highly desirable. Knowledge of .NET is a valuable advantage. Solid understanding of data structures, algorithms, and core computer science principles. In-depth knowledge of code design principles. Experience with Agile methodologies (Scrum, Lean, XP, Kanban) for development and delivery. Experience in the pharma/healthcare sector is a plus. Familiarity with Test-Driven Development (TDD) processes. Proven experience with DevOps practices including Terraform, Serverless, AWS CloudFormation, CI/CD in AWS, security groups, auto-scaling, Git/GitHub, monitoring, and log analytics. The Guiding Principles For Success At Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perserverance We will persevere – even in difficult and challenging situations. Our ability to recover from mis-steps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Norstella provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description: Coordinator - Global Wellness Moga Location: Moga, Punjab 142001 Working Hours: 8:00 AM onwards Contact: 070874 23104 About Us: Global Wellness Moga is dedicated to providing comprehensive mental health and child wellness services. We specialize in therapies for children, mental health support, and family counseling. Position Overview: We are seeking a highly motivated and disciplined individual to join our team as a Coordinator. The ideal candidate will serve as the point of contact for clients, staff, and management while ensuring smooth operations of our wellness center. Key Responsibilities: Administrative Tasks: Manage appointments and schedules for therapists and clients. Maintain organized records of client details and therapy sessions. Client Interaction: Handle client inquiries and provide information about our services. Ensure a welcoming and supportive environment for clients and their families. Communication: Communicate confidently in English with clients and team members. Coordinate between therapists, parents, and other stakeholders effectively. Operational Management: Ensure all operations run smoothly and align with center policies. Monitor daily activities and provide feedback for improvements. Team Collaboration: Support therapists by preparing materials and managing therapy rooms. Assist in organizing events, workshops, and training sessions. Qualifications: Master degree in any discipline. Excellent verbal and written communication skills in English. Strong organizational and multitasking abilities. Proficient in using computers and basic office software. Previous experience in coordination or administration is a plus. Key Traits: Highly disciplined and punctual. Positive attitude and ability to work in a team. Empathy and understanding towards clients and families. Salary: Competitive, based on qualifications and experience. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

About Us At Uni Seoul , we believe everyday essentials should feel extraordinary. Drawing inspiration from Korean elegance and innovation, we bring together products that are beautiful, practical, and a joy to discover. Our stores aren’t just retail spaces — they’re immersive lifestyle destinations. If you have the energy, passion, and leadership skills to help run one of our high-traffic stores, we want you on our team. Role Overview We’re on the lookout for a motivated, customer-obsessed, and results-driven Assistant Store Manager to help lead our Hyderabad store to new heights. Working side-by-side with the Store Manager, you’ll have hands-on involvement in sales, team leadership, and store excellence — ensuring every customer walks out delighted and every day ends with targets smashed. This is your chance to grow into a Store Manager role while learning the ropes in a fast-paced, high-style retail environment. What You’ll Do Operational Partner: Support the Store Manager in running all aspects of store operations — from sales strategy to service delivery. Sales Driver: Lead your team to consistently meet and exceed sales targets through smart selling techniques and strong customer connections. Customer Experience Champion: Ensure every shopper feels welcomed, valued, and impressed by our products and service. Visual Excellence: Keep the store looking fresh, on-brand, and visually stunning at all times. Problem Solver: Handle customer inquiries and resolve concerns with speed, empathy, and professionalism. Inventory Guardian: Oversee stock levels, manage counts, and ensure merchandise is received and displayed on time. Team Coach: Train and develop sales associates on product knowledge, sales skills, and customer engagement. Closing & Opening Pro: Execute daily opening/closing procedures with accuracy and efficiency. Culture Builder: Maintain a positive, team-first environment where everyone feels motivated to perform their best. What You Bring Education: High School Diploma required; Bachelor’s degree preferred. Experience: 2-4 years in retail management or a leadership role in a fast-paced retail setting. Skills Strong leadership and team motivation abilities. Excellent customer service and problem-solving skills. Good organisational skills with an eye for detail. Retail math and POS system familiarity. Mindset Passion for retail and exceeding customer expectations. Ability to work flexible hours, including evenings and weekends. A hands-on, can-do attitude with the drive to grow into a Store Manager role. Why Join Uni Seoul? Work in one of Hyderabad’s most vibrant malls with high customer traffic. Be part of a fast-growing lifestyle brand with a strong career growth path. Learn directly from experienced retail leaders. Enjoy exclusive staff discounts and early access to our latest collections. Thrive in a positive, team-oriented environment where your contributions are valued. Opportunities for Every Voice At Uni Seoul, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, religion, caste, marital status, sexual orientation, disability, or background. We believe in meritocracy, mutual respect, and equal access to opportunities for everyone

As a Customer Care Executive at our organization located in Jaipur, Vaishali Nagar, your primary responsibility will be to ensure customer satisfaction by addressing queries and providing detailed information about our insurance products and services. Your role will involve handling inbound and outbound calls, assisting customers with policy-related matters, and promoting new insurance offerings based on customer needs. Your empathetic approach, problem-solving skills, and customer-centric mindset will play a crucial role in delivering a delightful customer experience. Key Responsibilities: - Manage incoming and outgoing calls regarding insurance products, services, and claims. - Offer accurate information on policies, premiums, coverage, and benefits. - Support customers with policy renewals, endorsements, and cancellations. - Maintain a positive and professional demeanor while addressing queries and complaints. - Escalate complex issues to relevant departments when necessary. - Document all interactions, follow-ups, and resolutions in the CRM system. - Educate customers about new insurance products and services. - Achieve and surpass performance metrics such as resolution time and call handling efficiency. - Adhere to compliance protocols, company policies, and industry regulations. Required Skills: - Proficiency in verbal communication in both Hindi and English. - Strong problem-solving abilities and analytical skills. - Ability to handle difficult conversations with empathy and composure. - Familiarity with computer usage, CRM tools, and basic software. - Effective multitasking and time management skills. Qualifications: - Minimum: High School Diploma - Preferred: Bachelor's Degree - Prior experience in customer service, particularly in insurance or finance, is advantageous. - Knowledge of insurance policies, terms, and regulatory norms is beneficial. Key Attributes: - Dedication to providing exceptional customer service with a customer-centric approach. - Collaborative team player with a proactive attitude. - Adaptability to dynamic work environments and a commitment to achieving performance excellence. - Integrity, ethics, and a strong work ethic. If you are enthusiastic about this opportunity and possess the required skills and qualifications, please send your CV to 7895121835 or email us at hr.aditiyadav19@gmail.com. This is a full-time position with benefits including health insurance, paid sick time, paid time off, and provident fund. The work schedule involves rotational shifts with performance bonuses.,

We're hiring experienced Customer Service Representatives who thrive in fast-paced eCommerce environments and know their way around Shopify and Gorgias. At TalentPop, customer support isn’t just a task — it’s the heart of the brands we serve. We partner with some of the fastest-growing eCommerce companies, and we’re looking for sharp, empathetic communicators who are ready to make an impact. This is a fully remote, full-time role that demands initiative, attention to detail, and the ability to juggle multiple conversations with ease. If you're confident in your Shopify and Gorgias skills and love solving problems for customers, you're exactly who we're looking for. What You’ll Do Provide timely, friendly, and accurate customer support via email, chat, and occasionally phone Handle inquiries related to products, orders, returns, and account issues Use Shopify for order management and Gorgias to handle support tickets Stay updated on product changes and customer support best practices Maintain a high level of empathy, professionalism, and efficiency in every interaction What We’re Looking For 1+ year of experience using both Shopify and Gorgias in a customer support role Strong written and verbal English communication skills Tech-savvy, self-motivated, and able to work independently Calm under pressure, solution-oriented, and a team player Comfortable handling multiple conversations and shifting priorities What We Offer Competitive pay with performance-based increases Paid time off and holiday bonuses Health and dental benefits or a monthly health stipend Growth opportunities within a supportive, remote-first team What You’ll Need Your own laptop or desktop (Intel i5 or equivalent preferred) Reliable internet connection (15 Mbps minimum upload/download speed) When applying, kindly include the application code CS — it helps us review your application faster! If you’re ready to bring great energy and eCommerce experience to a fully remote support team, we want to hear from you. Apply now and grow with us at TalentPop.

We're hiring experienced Customer Service Representatives who thrive in fast-paced eCommerce environments and know their way around Shopify and Gorgias. At TalentPop, customer support isn’t just a task — it’s the heart of the brands we serve. We partner with some of the fastest-growing eCommerce companies, and we’re looking for sharp, empathetic communicators who are ready to make an impact. This is a fully remote, full-time role that demands initiative, attention to detail, and the ability to juggle multiple conversations with ease. If you're confident in your Shopify and Gorgias skills and love solving problems for customers, you're exactly who we're looking for. What You’ll Do Provide timely, friendly, and accurate customer support via email, chat, and occasionally phone Handle inquiries related to products, orders, returns, and account issues Use Shopify for order management and Gorgias to handle support tickets Stay updated on product changes and customer support best practices Maintain a high level of empathy, professionalism, and efficiency in every interaction What We’re Looking For 1+ year of experience using both Shopify and Gorgias in a customer support role Strong written and verbal English communication skills Tech-savvy, self-motivated, and able to work independently Calm under pressure, solution-oriented, and a team player Comfortable handling multiple conversations and shifting priorities What We Offer Competitive pay with performance-based increases Paid time off and holiday bonuses Health and dental benefits or a monthly health stipend Growth opportunities within a supportive, remote-first team What You’ll Need Your own laptop or desktop (Intel i5 or equivalent preferred) Reliable internet connection (15 Mbps minimum upload/download speed) When applying, kindly include the application code CS — it helps us review your application faster! If you’re ready to bring great energy and eCommerce experience to a fully remote support team, we want to hear from you. Apply now and grow with us at TalentPop.

Job Title: Customer Support Executive (Voice Process) – Freshers Location: Satellite road, Ahmedabad Salary: INR 15,500/- in-hand | INR 18,000/- CTC Job Type: Full-time, Rotational Shifts (Including Evening Shifts) Key Responsibilities: Handle inbound calls and assist customers with their inquiries and issues. Provide clear and effective resolutions to customer queries. Skills and Qualifications: Empathy towards customers and a willingness to help. Strong problem-solving skills to address customer concerns. good communication skills in English and Hindi. Minimum education requirement: 10+2 or a completed diploma. Comfortable with rotational shifts, including Evening shifts (Evening Shift cab provided for Drop). Additional Information: Salary: INR 15,500/- in hand, INR 18,000/- CTC. Cab facility for Evening shifts (one side).

Job Title: Customer Support Executive (Voice Process) – Freshers Location: Satellite road, Ahmedabad Salary: INR 15,500/- in-hand | INR 18,000/- CTC Job Type: Full-time, Rotational Shifts (Including Evening Shifts) Key Responsibilities: Handle inbound calls and assist customers with their inquiries and issues. Provide clear and effective resolutions to customer queries. Skills and Qualifications: Empathy towards customers and a willingness to help. Strong problem-solving skills to address customer concerns. good communication skills in English and Hindi. Minimum education requirement: 10+2 or a completed diploma. Comfortable with rotational shifts, including Evening shifts (Evening Shift cab provided for Drop). Additional Information: Salary: INR 15,500/- in hand, INR 18,000/- CTC. Cab facility for Evening shifts (one side).

Job Title : Store Manager Location: Bilaspur, Chhattisgarh About Us:- Apna Mart is leading Retail Grocery Store and we are committed to delivering exceptional customer service and maintaining high operational standards across our stores. Overview: We are seeking a dynamic and experienced Store Manager to oversee operations at our retail location. The ideal candidate will have a proven track record in retail management, exceptional leadership skills, and a passion for customer service. This role requires someone who can drive sales, manage staff effectively, and maintain high operational standards. Roles & Responsibilities: Oversee daily operations of the store, ensuring smooth and efficient workflow. Set and achieve sales targets and goals, while maintaining profitability. Recruit, train, and manage a team of retail staff members. Create and implement strategies to maximize sales and customer satisfaction. Monitor inventory levels and ensure stock availability. Maintain high standards of store presentation and cleanliness. Handle customer inquiries and concerns, resolving issues promptly. Conduct regular performance evaluations and provide feedback to staff. Ensure compliance with company policies and procedures. Collaborate with senior management on strategic initiatives and marketing campaigns. Skills Requirements: Proven experience as a Store Manager or similar role in retail. Strong leadership and managerial skills. Excellent communication and interpersonal abilities. Ability to work flexible hours, including evenings and weekends. Proficiency in MS Office; familiarity with retail management software is a plus. Ability to motivate, guide, and support employees, fostering a positive work culture. Addressing staff and customer conflicts with professionalism and empathy. Ensuring staff is properly trained on company policies, customer service, and product knowledge. Assigning tasks to team members according to their strengths and areas of expertise. Clear and effective communication with customers, staff, and vendors. Quickly addressing and resolving customer issues or dissatisfaction. Ensuring excellent service to shoppers, resolving complaints, and maintaining a customer-first attitude. Overseeing stock levels and ordering processes to ensure the store is well-stocked with the right products at all times. Managing in-store promotions, product placement, and ensuring products are easily accessible and well-stocked.

Key Responsibilities: Inbound Call Handling (80-120 calls/day): Receive and handle inbound calls from patients Address inquiries, resolve issues, and provide appropriate information regarding treatments, orders, and processes. Ensure all calls are logged accurately in the system and resolved within the defined service level agreement (SLA). Provide exceptional customer service by demonstrating empathy, active listening, and problem-solving. Maintain a high level of professionalism and confidentiality while communicating with callers. Document Validation: Verify patient documents, including medical records, and consent forms. Ensure that all submitted documents meet the necessary compliance standards and are complete before processing. Flag and escalate any discrepancies or issues to the relevant team or supervisor. Maintain accurate records of all validated documents and follow up as necessary. Order Processing: Process patient orders accurately and in a timely manner. Ensure that all relevant information, including patient details, treatment plans, and documents, are correctly entered into the system. Monitor order status and update patients or relevant parties with the latest information regarding their order. Address and resolve any issues related to orders, such as delays, missing information, or errors, by liaising with other teams. Ensure that all orders comply with company SOW, and customer expectations. Interested Candidate can send me your resume in 8512030617

Company Description Scoochers is an offline door-step learning platform in Chennai that offers personalized tutoring for students in grades 1st to 12th. Our experienced and certified teachers provide one-on-one support in subjects like math, science, English, and language arts to ensure the best learning experience. Role Description This is a part-time on-site role as a Home Teacher at Scoochers. As a Home Teacher, you will be responsible for conducting lesson planning, implementing educational strategies, effective communication with students and parents, teaching various subjects, and providing training as needed. Qualifications Lesson Planning and Education skills Strong Communication and Teaching abilities Training experience in a classroom setting Patience and empathy towards students Ability to adapt teaching methods to suit individual learning styles Bachelor's degree in Education or relevant field Applicant from Chennai are preferable

Jewellery Consultant -Job Description Eligibility Criteria Education, Certificate(Relevant education, achievement & certification) 1. Any bachelor degree is mandatory Knowledge (knowledge gained inthe past relevant to this requirement) 1. Knowledge in front-end retail operations 2. Selling & customer service 3. Basic knowledge of Jewelry – Gold, Diamond, Platinum and Silver will be an added advantage Skills (Specific job skills required forthis job) 1. Communication - Excellent verbal communication in English(Mandatory) & regional language. 2. Basic computer operating knowledge 3. E-mail communication Experience (Specific type or amount of experience) 1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand 2. Freshers with high level of communication skills and attitude to serve customers Suitability Criteria Competencies 1. People Orientation – Approachable, Team Player 2. Strong Interpersonal Skills 3. Result Orientation – Taking Ownership, Problem Solving 4. Process Orientation – Organized, Analytical 5. Empathy – Active Listening, Care, Service Mindset 6. Flexibility – Agility, Open to Learning Profile @CaratLane 1. Attend and assist the customers at store and provide adequate product knowledge 2. Influencing and selling jewellery 3. Maintain high VM standard at store 4. Addressing all customer queries 5. Following up with the customers 6. Ensure that the store is clean, safe and presentable for customers 7. Completing payment transactions; preparing merchandise for delivery. 8. Retaining the existing or new customers 9. Maintain and monitor store inventory 10. Coordinating with inter departmental personnel

Job Vacancy: Patient Counselor (Urgent Hiring) Company: Vinsfertility – Leading IVF & fertility services provider in India & abroad. Position: Patient Counselor Location: New Delhi Type: Full-Time Experience: 0-3 years (Freshers welcome) Salary: Competitive + Incentives Key Responsibilities: Counsel patients on fertility treatments (IVF, surrogacy, etc.). Explain options, risks, and procedures. Coordinate consultations & follow-ups. Maintain records & handle queries. Required Qualifications: Degree in: M.Sc. Nursing, BBA Healthcare Mgmt., B.Sc. (Hons.) Nursing, B.Sc. Nursing, BAMS, B.Pharm, Pharm.D, BMS, BHMS, or BHM (any specialization). Strong communication (English/Hindi). Empathy & basic healthcare knowledge (training provided). Apply Now: Immediate joiners preferred. Send resume to [hr@vinsfertility.com].

Answering inbound calls: Addressing customer inquiries, providing information, and resolving issues. Making outbound calls: Contacting customers for various purposes, such as follow-ups, sales, or surveys. Providing customer support: Troubleshooting problems, offering solutions, and ensuring customer satisfaction. Documenting interactions: Recording details of customer conversations and actions taken. Escalating issues: Referencing complex problems to the appropriate team or department. Maintaining professionalism and empathy: Demonstrating excellent communication skills and a positive attitude.

Key ResponsibilitiesAreaWhat You’ll DoLead Nurturing & ConversionEngage inbound leads via phone, email, and chat; conduct needs analysis; guide parents through purchase decisions for our flagship courses.Upsell & Cross-SellRecommend advanced courses, subscription bundles, and learning toys to existing users, achieving monthly revenue targets.Product ExpertiseMaster product knowledge—including pedagogy, outcomes, and success stories—to deliver confident, consultative pitches.Pipeline ManagementMaintain accurate records in the CRM; track interactions, follow-ups, and deal stages for transparent reporting.Customer ExperienceProvide a seamless, empathetic experience—resolving queries promptly and escalating issues when necessary.CollaborationShare market feedback with marketing, product, and support teams to refine messaging and user journeys. Must-Have QualificationsFluent English with a neutral or global accent and excellent verbal & written communication. 1–3 years’ experience in international B2C/B2B inside sales, telesales, or customer success. Proven record of meeting or exceeding monthly revenue targets. Comfortable working permanent night shift (≈ 9 pm–6 am IST).Comfortable with a 5-day work week Tech-savvy: adept with CRMs, video calls, and productivity tools. High empathy, consultative mindset, and ability to explain value propositions clearly. EdTech experience is a strong advantage—especially selling digital learning solutions to parents abroad. Nice-to-HaveExposure to early-years education or parenting products. Experience selling in North American, UK, or Middle-East markets. Familiarity with upsell/cross-sell frameworks and objection-handling techniques. Compensation & BenefitsSalary: ₹35,000 – ₹45,000 per month (negotiable based on experience & market benchmarks). Incentives: Attractive monthly performance-linked incentives—uncapped earning potential. Work Mode: 100 % remote; company-provided laptop & headset. Perks: Flexible leave policy, learning & development stipend, and quarterly virtual team events.

Customer Care Executive - BPO We're looking for enthusiastic and skilled Customer Care Executives to join our fast-paced BPO team. If you're a highly motivated individual with a passion for helping customers and excellent communication skills, we encourage you to apply! What you'll do: Provide exceptional online customer support through chat, addressing inquiries and resolving issues efficiently. Accurately perform data entry tasks, ensuring all customer interactions and information are meticulously recorded. Maintain a high level of professionalism and empathy while interacting with customers. What we're looking for: Excellent communication skills, both written and verbal. Fluency in English is a must. Strong chatting skills with the ability to convey information clearly and concisely. Any Bachelor's Graduate degree. Comfortable working in rotational shifts (morning, day, and overnight shifts). If you're ready to be a part of a dynamic team and provide outstanding customer service, apply today!

A Customer Service representative supports patients by providing helpful information, answering questions, and responding to complaints. They are the front line of supports for patients and they help ensure that patients satisfied. Provide information in response to enquiries about homeopathic treatment and to handle the resolve complaints. As a skill set, customer service entails several qualities like active listening empathy, problem-solving and communications.

Internship Job ✔️ – Sales & Customer Engagement Intern (Female Only) We are Artjio, a passionate team of 10+ members based in Agra, with over 20 years of teaching experience in art education. For the past five years, we have been conducting our classes online, and since going digital, we have proudly taught more than 1,50,000 students across the globe. Today, we are a global online art school, with students not just from all over India but also from outside the country. Our head office is in Agra, and now, as part of our growth and expansion strategy, we are setting up another dedicated team in Pune. This new branch will operate as a 24-hour working office to help us target and serve a larger international audience. We are looking for strong, driven, and growth-minded teammates who can join us in this exciting journey and grow along with us. Before applying: Please visit our website and search for us online to learn everything about what we do: If you find our work interesting and believe you can contribute to our growth, only then apply for this role. Location: Omicron Boot Start, 10th Floor, Koregaon Park, Pune Duration: 3–6 Months Internship (with 1-week unpaid training & assessment) Stipend: ₹8,000 – ₹15,000 per month (Performance Incentives Extra) Shift Timing: 3:00 PM – 12:00 AM (9 hours including 45 min lunch break) Week Off: Flexible – one weekly off can be taken on Wednesday, Thursday, or Friday About Artjio We are Artjio – India’s best online drawing and colouring classes for kids and mothers, with 20+ years of teaching experience and over 1,50,000 students taught worldwide. Our Platforms: 🌐 www.artjio.com – Live & recorded art courses for all ages. 🛍 www.artjio.shop – Creative marketplace empowering mothers and children to showcase and sell their work. Mission: To spread creativity and confidence by making art education accessible, engaging, and life-enriching for families everywhere. Important Note – Who Should Apply & Who Should NOT Apply❌ Not for: Candidates who only want to earn a stipend or pass time. ✅ We are looking for: Driven, ambitious, and performance-focused individuals. People who want real growth in career and skills. Hustlers who aim for better results and continuous improvement. Candidates who see this internship as a chance to prove themselves. Individuals open to long-term opportunities – exceptional performers may be offered permanent positions with us. Creative Sales Focus This is not just a communication role — you will be responsible for creative sales pitching where your conversation style should naturally lead to closing the sale. Ability to present our product attractively and handle objections. Strong sales-closing skills to convert leads into paid customers. Blend empathy with persuasion to make mothers feel confident in enrolling. Training & Selection Process Step 1: 1-week non-paid training to learn our platform, processes, and customer approach. Step 2: Test & Evaluation – only candidates who pass will continue the internship. During training, you must: Research our platform and prepare relevant questions. Understand our customer base and sales strategies. Actively participate in discussions, roleplays, and brainstorming. Performance Review SystemDaily, weekly, and monthly reviews. Plus & minus star system based on punctuality, communication, sales conversions, and initiative. Key Responsibilities Handle calls & WhatsApp conversations with mothers to explain and promote our courses. Identify customer needs and creatively pitch solutions. Close sales using a persuasive yet empathetic approach. Maintain accurate CRM records of leads and follow-ups. Suggest creative sales strategies to the team. Take complete ownership of tasks without spoon-feeding. Qualities We Are Looking For: Punctual, disciplined, and responsible. Take full ownership of work and results. Cool-minded, soft-spoken, and persuasive. Mindful and empathetic in conversations. Creative problem-solver with fresh ideas. Highly motivated to improve performance every day. Perks & Benefits Fixed stipend + performance-based incentives. Professional training in sales, customer psychology, and creative engagement. Internship Certificate & Letter of Recommendation. Work with a creative, high-growth brand impacting thousands of families. Potential long-term career opportunity for top performers.

The ideal candidate for this role is a proven Sales leader with hands-on experience in setting up and managing a direct-to-consumer consultative sales team. You have successfully managed a team consisting of Sales Managers and Inside Sales executives, with a minimum team size of 30. You are now seeking to advance your career in a fast-paced and demanding market environment. You excel in working with high ticket size products that require focused nurturing over a period of time while also being able to create a sense of urgency for the end consumer to make quick decisions. Your background includes thriving in an extremely competitive sales environment, consistently performing in the top 10 percentile of your team. As a highly data-driven individual, you have a successful track record of building and scaling up sales processes. In this role, you will be responsible for leading a team of 10-15 Admissions Counsellors and 1-2 Team Leaders. Your key duties will include providing strategic leadership to achieve monthly and quarterly enrollment, revenue, and collection targets. You will oversee the entire sales closing life cycle for leads assigned to your team, encompassing phone calls, product demonstrations, sales closing, and post-sales relationship management. Additionally, you will be tasked with monitoring the Sales Pipeline for your team, ensuring the quality of the sales funnel, and overseeing the training provided to Admissions Counsellors on learner profiling, program knowledge, and sales closure techniques. Your role will also involve managing and nurturing sales talent to minimize attrition, setting performance standards based on key metrics, and monitoring the team's overall performance against set goals. You will play a crucial part in establishing the uniqueness and effectiveness of upGrad's online learning model. The ideal candidate for this position will possess outstanding English communication skills, both written and verbal, as well as exceptional interpersonal abilities. You should have at least 3 years of sales experience in a B2C environment, with a preference for education sales experience. Experience in managing an Inside Sales team will be advantageous. A solution-oriented mindset, effective problem-solving skills, strong people orientation, and the ability to build trust with internal and external stakeholders are essential qualities for this role. We are looking for individuals who are great listeners, patient, empathetic, and have a sales-oriented mindset to effectively communicate upGrad's offerings to prospective learners and achieve revenue targets. A passion for delivering exceptional customer service, coupled with basic proficiency in MS Office Suite (Outlook, Word, Excel), is preferable for this role.,

As a Sales Representative in the Edtech industry, you will be responsible for identifying potential customers, understanding their unique needs, and recommending suitable technology programs and solutions to help them achieve their educational goals. You will develop a deep understanding of the company's offerings and effectively communicate their value proposition to potential customers through sales presentations and online demonstrations. Building and nurturing relationships with learners is crucial, requiring regular communication, follow-ups, and personalized interactions to guide them through the enrollment process successfully. Managing and maintaining a sales pipeline will be a key aspect of your role, including tracking leads, opportunities, and progress through the sales process. Your negotiation skills will come into play when closing deals, overcoming objections, and ensuring a smooth enrollment process for learners. Collaboration with marketing, customer support, and product teams is essential to provide feedback on learner preferences, market trends, and program effectiveness. To excel in this role, you should hold a Bachelor's Degree in business, marketing, technology, or a related field and have 1-3 years of inside sales experience, preferably in the Edtech industry. A strong technical background and understanding of technology are necessary to effectively communicate with the target audience. Your sales skills, customer-centric approach, communication skills, and digital proficiency will be crucial in conveying complex concepts, understanding learners" needs, and providing exceptional customer service. Skills such as product knowledge, problem-solving, time management, negotiation, adaptability, empathy, data analysis, and self-motivation will be valuable assets in meeting and exceeding sales targets. This role requires a combination of technical knowledge, strong sales skills, and the ability to build relationships with learners in engineering, technology, sciences, computing, and mathematics backgrounds. If you are self-motivated, proficient in sales strategies and online communication tools, and capable of adapting to changing market dynamics, this full-time Sales Representative position offers an opportunity to make a meaningful impact in the Edtech industry.,

Job Title: Senior Solution Implementation Engineer (Sr. SIE) Location: India (Remote) Type: Full Time (Monday to Friday) Shift: 6:30 PM IST – 4:30 AM IST Note: Client’s Holiday Calendar shall apply, subject to business priorities Job Overview: SoftClouds LLC is hiring a Senior Solution Implementation Engineer to lead and execute end-to-end onboarding and implementation activities for global clients. This individual contributor role demands a hands-on professional with strong technical skills, client-facing experience, and a passion for problem-solving. You will directly manage multiple projects, configure our platform, and ensure clients achieve success with minimal handholding. The ideal candidate will be expected to communicate directly with clients, listen actively, handle conversations with a customer-first approach, and translate requirements into well-documented solutions. Roles & Responsibilities: Fully own and execute 4–5 active client implementations simultaneously. Meet and engage directly with clients to gather requirements, manage expectations, and maintain strong professional relationships. Handle client communications with empathy, clarity, and solution-oriented focus. Conduct requirement analysis, prepare detailed documentation, and translate into configuration plans. Perform hands-on configuration, API integrations, and product customization. Execute Professional Services tasks (e.g., manual data migration, Tier 1 support activities, high-volume data entry) during onboarding. Work as system administrator, integrator, and solution expert throughout the implementation lifecycle. Collaborate with Product, Development, and Support teams to ensure timely delivery and issue resolution. Utilize tools like Jira, Zendesk, ServiceNow for ticket tracking and management. Provide feedback to the Product team to influence product roadmap and enhancements. Requirements Skills & Qualifications: 8+ years in a technical, customer-facing role (preferably in SaaS implementation) Proven experience in requirement gathering, client communication, and documentation Strong configuration, scripting, and API integration skills Ability to independently manage tasks, prioritize work, and deliver results Excellent verbal and written communication skills Proficient in tools such as Jira, Tableau, Confluence, Zendesk Analytical mindset, attention to detail, and adaptability in fast-paced environments Experience in Agile/SCRUM or Kanban methodologies Willingness to work night shifts aligned to USA PST hours Ideally, you’ll also have: ITIL certification Experience in Tier 1/Tier 2 IT/Consulting firms Cultural sensitivity and experience with global teams Education: Bachelor’s degree in computer science / IT (Tier 1 Institute preferred)

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Experienced SAP FICO Senior Associates with a strong background in SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP FICO. Responsibilities: · Minimum of 8 years of experience in a full cycle implementation of General Ledger, Accounts Payable, Accounts Receivable, Bank Accounting, Fixed Asset Accounting. · Experience in FI integration points with other SAP modules (ex- SD, MM, PP, PM etc.) · Perform detailed analysis of business processes and drive client workshops. · Provide appropriate solutions to client requirements not restricted to system only but also covering people, operations and process aspects. · Efficient in MS Office suite and Google suite - Word, Visio, Presentations, Excel etc. Hands-on with the system - comfortable in envisioning a solution as well as implementing the same Mandatory skill sets: SAP FICO, Implementation, HANA Preferred skill sets: SAP FICO, Implementation, HANA Years of experience required: 7+ years Education qualification: BE/BTech/ME/MTech/MBA/MCA/CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Engineering, Master of Business Administration, Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP FICO Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Experienced SAP FICO Senior Associates with a strong background in SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP FICO. Responsibilities: · Minimum of 8 years of experience in a full cycle implementation of General Ledger, Accounts Payable, Accounts Receivable, Bank Accounting, Fixed Asset Accounting. · Experience in FI integration points with other SAP modules (ex- SD, MM, PP, PM etc.) · Perform detailed analysis of business processes and drive client workshops. · Provide appropriate solutions to client requirements not restricted to system only but also covering people, operations and process aspects. · Efficient in MS Office suite and Google suite - Word, Visio, Presentations, Excel etc. Hands-on with the system - comfortable in envisioning a solution as well as implementing the same Mandatory skill sets: SAP FICO, Implementation, HANA Preferred skill sets: SAP FICO, Implementation, HANA Years of experience required: 7+ years Education qualification: BE/BTech/ME/MTech/MBA/MCA/CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma, Master of Business Administration, Master of Engineering, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP FICO Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Experienced SAP FICO Senior Associates with a strong background in SAP implementation experience in multiple Projects with strong knowledge in design, architecting solutions in SAP FICO. Responsibilities: · Minimum of 8 years of experience in a full cycle implementation of General Ledger, Accounts Payable, Accounts Receivable, Bank Accounting, Fixed Asset Accounting. · Experience in FI integration points with other SAP modules (ex- SD, MM, PP, PM etc.) · Perform detailed analysis of business processes and drive client workshops. · Provide appropriate solutions to client requirements not restricted to system only but also covering people, operations and process aspects. · Efficient in MS Office suite and Google suite - Word, Visio, Presentations, Excel etc. Hands-on with the system - comfortable in envisioning a solution as well as implementing the same Mandatory skill sets: SAP FICO, Implementation, HANA Preferred skill sets: SAP FICO, Implementation, HANA Years of experience required: 7+ years Education qualification: BE/BTech/ME/MTech/MBA/MCA/CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Engineering, Master of Business Administration, Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP FICO Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date