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5.0 years

0 Lacs

Gurugram, Haryana, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Associate Job Description & Summary A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with. Responsibilities · Arrange, coordinate and participate in external quality audits · Implement and maintain the quality management systems and ensure continuing compliance to relevant quality standards are implemented and maintained · Training and development of the team to ensure their performance with established Quality procedures · Review and report the principle causes of quality loss and non-conformance · Perform root cause analysis of the failure of Process/ Components etc. · Should be able to commute across Uttarakhand at project locations. · Any other task assigned by the Head- Business Development and Sales. Mandatory skill sets: · Sound knowledge of the statutory requirements in food sector · Knowledge of international standards and regulations · Good knowledge of production processes and maintenance processes · Understanding of quality control measures and standards · Possess good inter personnel skills to liaise with the government bodies to get compliance for new products · Sound knowledge of the market requirement and consumer pretences Preferred skill sets: · Strong supervisory, communication, training, and interpersonal skills · Very detail oriented with strong problem-solving skills · Working knowledge of GMP and food safety regulations is a plus · Effective organizational skill; able to manage priorities and complexities · Knowledge of processing machines · Have excellent capability to work on MS Office suite · Should be energetic with excellent written & oral communication and presentation skills. · Fluency in Hindi and English is required Years of experience required: · Minimum 05 years of experience in an organisation operating in the area of Agriculture and rural development as a Quality Control and Assurance Officer · Candidate should have prior experience of working on State Govt. / Central Govt. or MFI funded rural livelihood interventions (ex. with SRLM / NRLM) · Experience in strategic planning, reporting, developing M&E and performance monitoring plans is preferred · Demonstrated experience of working on large-scale programs aimed at increasing the overall income of the farmers through farm and non-farm interventions (livelihood diversification activities) especially in the hilly regions/states of India Education qualification: · · PG degree in, Food Science or other related field is required Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Proposal Writing Optional Skills Accepting Feedback, Active Listening, Communication, Ecosystem Services, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Marine Data Analysis, Nature Finance, Nature Reporting, Nature Strategy and Targets, Optimism, Project Management, Report Writing, Stakeholder Management, Strategy Alignment, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

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0 years

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Goregaon, Maharashtra, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: · Order Management: Managing sales orders, including creation, modification, and tracking. · Pricing and Billing: Handling complex pricing structures and generating invoices. · Shipping and Delivery: Managing the clinical aspects of getting goods to customers. · Credit Management: Evaluating customer creditworthiness and managing credit limits. · Returns Management: Processing returns and managing credits/debit memos. · Customer Service: Managing service notifications, warranties, and repair orders. · Integration with other SAP modules: Seamlessly integrating with MM, FI, PP, and other modules. · Reporting and Analytics: Providing sales-related reports and analytics for better decision-making. Benefits of using SAP SD: · Improved Customer Service: Streamlined processes and real-time information allow for better customer service. · Enhanced Efficiency: Automated processes and integrations reduce manual effort and errors. · Better Inventory Management: Accurate order information and availability checks help optimize inventory levels. · Stronger Financial Control: Accurate billing and integration with FI ensure proper financial recording. · Global Reach: Supports international sales and distribution operations. Mandatory skill sets: SAP SD Preferred skill sets: SAP SD Years of experience required: 6- 9 yrs Education qualification: Btech MBA MCA MTECH Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Sales and Distribution (SD) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

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6.0 years

0 Lacs

Goregaon, Maharashtra, India

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Line of Service Advisory Industry/Sector Health Services Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: . Job Position Title: Level_Skill_Competency_LOS_Location (Manager - CDD-Healthcare-Health Industries-Advisory-Mumbai) Responsibilities: • · Develop new skills outside of comfort zone. • · Act to resolve issues which prevent the team working effectively. • · Coach others, recognize their strengths, and encourage them to take ownership of their personal development. • · Analyze complex ideas or proposals and build a range of meaningful recommendations. • · Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. • · Address sub-standard work or work that does not meet firm's/client's expectations. • · Use data and insights to inform conclusions and support decision-making. • · Develop a point of view on key global trends, and how they impact clients. • · Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. • · Simplify complex messages, highlighting and summarising key points. • · Uphold the firm's code of ethics and business conduct. Mandatory skill sets: Healthcare Operation Preferred skill sets: healthcare strategy Years of experience required: 6+ Years Education qualification: MBA from a top tier institute; Any certification on any of the above areas would be preferred Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Health Care Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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0 years

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Goregaon, Maharashtra, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: · Order Management: Managing sales orders, including creation, modification, and tracking. · Pricing and Billing: Handling complex pricing structures and generating invoices. · Shipping and Delivery: Managing the clinical aspects of getting goods to customers. · Credit Management: Evaluating customer creditworthiness and managing credit limits. · Returns Management: Processing returns and managing credits/debit memos. · Customer Service: Managing service notifications, warranties, and repair orders. · Integration with other SAP modules: Seamlessly integrating with MM, FI, PP, and other modules. · Reporting and Analytics: Providing sales-related reports and analytics for better decision-making. Benefits of using SAP SD: · Improved Customer Service: Streamlined processes and real-time information allow for better customer service. · Enhanced Efficiency: Automated processes and integrations reduce manual effort and errors. · Better Inventory Management: Accurate order information and availability checks help optimize inventory levels. · Stronger Financial Control: Accurate billing and integration with FI ensure proper financial recording. · Global Reach: Supports international sales and distribution operations. Mandatory skill sets: SAP SD Preferred skill sets: SAP SD Years of experience required: 6- 9 yrs Education qualification: Btech MBA MCA MTECH Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Sales and Distribution (SD) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

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Goregaon, Maharashtra, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: · Order Management: Managing sales orders, including creation, modification, and tracking. · Pricing and Billing: Handling complex pricing structures and generating invoices. · Shipping and Delivery: Managing the clinical aspects of getting goods to customers. · Credit Management: Evaluating customer creditworthiness and managing credit limits. · Returns Management: Processing returns and managing credits/debit memos. · Customer Service: Managing service notifications, warranties, and repair orders. · Integration with other SAP modules: Seamlessly integrating with MM, FI, PP, and other modules. · Reporting and Analytics: Providing sales-related reports and analytics for better decision-making. Benefits of using SAP SD: · Improved Customer Service: Streamlined processes and real-time information allow for better customer service. · Enhanced Efficiency: Automated processes and integrations reduce manual effort and errors. · Better Inventory Management: Accurate order information and availability checks help optimize inventory levels. · Stronger Financial Control: Accurate billing and integration with FI ensure proper financial recording. · Global Reach: Supports international sales and distribution operations. Mandatory skill sets: SAP SD Preferred skill sets: SAP SD Years of experience required: 6- 9 yrs Education qualification: Btech MBA MCA MTECH Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Sales and Distribution (SD) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

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Goregaon, Maharashtra, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: · Order Management: Managing sales orders, including creation, modification, and tracking. · Pricing and Billing: Handling complex pricing structures and generating invoices. · Shipping and Delivery: Managing the clinical aspects of getting goods to customers. · Credit Management: Evaluating customer creditworthiness and managing credit limits. · Returns Management: Processing returns and managing credits/debit memos. · Customer Service: Managing service notifications, warranties, and repair orders. · Integration with other SAP modules: Seamlessly integrating with MM, FI, PP, and other modules. · Reporting and Analytics: Providing sales-related reports and analytics for better decision-making. Benefits of using SAP SD: · Improved Customer Service: Streamlined processes and real-time information allow for better customer service. · Enhanced Efficiency: Automated processes and integrations reduce manual effort and errors. · Better Inventory Management: Accurate order information and availability checks help optimize inventory levels. · Stronger Financial Control: Accurate billing and integration with FI ensure proper financial recording. · Global Reach: Supports international sales and distribution operations. Mandatory skill sets: SAP SD Preferred skill sets: SAP SD Years of experience required: 6- 9 yrs Education qualification: Btech MBA MCA MTECH Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Sales and Distribution (SD) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

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2.0 years

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Mumbai, Maharashtra, India

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Job Description Prepaid C2 Service Join our Payments Solution Center team at JPMorgan Chase & Co., where payments are more than just transactions. We provide support to clients leveraging sophisticated digital, end-to-end solutions to manage their business and working capital. You will utilize various digital channels. Successful specialists balance their focus on business results with offering options and finding solutions to help our customers. This role requires managing interactions with business partners at all levels and across multiple lines of business, ensuring daily tasks are completed. You will be part of a high-performing global team, working with a variety of clients, tackling diverse problem types of varying complexity across multiple products. Job Responsibilities Are very comfortable communicating with customers in a metrics-driven environment. Are able to navigate multiple technologies while staying engaged with our customers. Demonstrate resiliency and extreme adaptability in a fast-paced environment. Possess strong customer focus with the ability to have detailed conversations with our customers. Take ownership of each customer interaction while treating customers with respect and responding with empathy. Document customer account activities thoroughly and concisely. Demonstrate personal excellence, including punctuality, integrity, and accountability. Approach problems logically and with good judgment to ensure the appropriate customer outcome. Make appropriate decisions on behalf of our customers quickly and effectively. Effectively prioritize work to ensure efficiency. Abide by all applicable regulatory and department practices and procedures. Have the ability to work independently and in a team environment. Think critically and exercise independent judgment. Required Qualifications, Capabilities And Skills High School diploma/GED required. 2+ years of Customer Service experience preferred. Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face. Full-time in-office availability across various shifts and holidays where supported markets are open. Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred. Ability to build and maintain good working relationships with business partners. Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Effectively manage operational risk through adherence to established procedures and controls. Strong oral and written communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance. Work Schedule The position requires candidates to work varying schedules within the company's operating hours of 24/7. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

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7.0 years

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Greater Kolkata Area

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world Get to Know Our Team Fintech is a rapidly expanding industry with endless opportunities for growth and innovation. At Agoda, we are proud to be at the forefront of this exciting field, working closely with our finance business team and product owners to reduce risk, increase efficiency, and seize new market opportunities. Our fintech projects are diverse and varied, ranging from traditional finance to cutting-edge customer-facing solutions. Whether using big data technologies for reconciliation, expanding and enhancing payment options for our customers, or developing lightning-fast tax calculation systems, we are constantly pushing the boundaries of what’s possible in fintech. With a talented team of data and backend engineers, we are well-equipped to tackle any challenge that comes our way. Agoda is the perfect place for you if you’re passionate about fintech and looking to make a real impact in this dynamic industry. The Opportunity We are seeking highly skilled engineers with a range of experience in fintech to join our team. Whether you are a seasoned expert or just starting out in the field, we welcome your application. We are looking for intelligent and agile engineers with strong attention to detail and the ability to work on both back-end and data engineering tasks. If you have a passion for fintech technology and are excited about the opportunity to build and innovate, we would love to hear from you. We value a wide range of experience and backgrounds and encourage all qualified candidates to apply. In this Role, you will get to Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Improve scalability, stability, and efficiency of our existing systems Write great code and help others write great code – mentor people in your team and the wider organisation Collaborate with other teams and departments Help us hire extraordinary talent such as yourself! What You’ll Need To Succeed Minimum 7 years of experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, C# or Kotlin Experience with data tooling: Spark, Kafka, Workflow Orchestration Tools Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases Experience building and optimizing ‘big data’ data pipelines, architectures and data sets. In depth knowledge of Model and Design of DB schemas for read and write performance Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Build processes supporting data transformation, data structures, metadata, dependency and workload management Experience supporting and working with Scrum in Agile Cross-functional teams Excellent verbal and written English communication skills It’s great if you have Deep experience with spark based distributed data pipelines. Able to deep dive and solve challenges in spark query plans and optimize code. Experience in Spark streaming is a plus Strong experience building finance stack applications including ledgers, revenue recognition, monetary transfers and reconciliations, financial accounting platforms etc Experience handling financial data risk management and data governance projects. Experience supporting internal and external financial audits Experience with data profiling, data lineage, data cataloging to enhance data governance and documentation Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved Experience with building data pipelines to integrate 3rd parties is plus #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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7.0 years

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New Delhi, Delhi, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world Get to Know Our Team Fintech is a rapidly expanding industry with endless opportunities for growth and innovation. At Agoda, we are proud to be at the forefront of this exciting field, working closely with our finance business team and product owners to reduce risk, increase efficiency, and seize new market opportunities. Our fintech projects are diverse and varied, ranging from traditional finance to cutting-edge customer-facing solutions. Whether using big data technologies for reconciliation, expanding and enhancing payment options for our customers, or developing lightning-fast tax calculation systems, we are constantly pushing the boundaries of what’s possible in fintech. With a talented team of data and backend engineers, we are well-equipped to tackle any challenge that comes our way. Agoda is the perfect place for you if you’re passionate about fintech and looking to make a real impact in this dynamic industry. The Opportunity We are seeking highly skilled engineers with a range of experience in fintech to join our team. Whether you are a seasoned expert or just starting out in the field, we welcome your application. We are looking for intelligent and agile engineers with strong attention to detail and the ability to work on both back-end and data engineering tasks. If you have a passion for fintech technology and are excited about the opportunity to build and innovate, we would love to hear from you. We value a wide range of experience and backgrounds and encourage all qualified candidates to apply. In this Role, you will get to Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Improve scalability, stability, and efficiency of our existing systems Write great code and help others write great code – mentor people in your team and the wider organisation Collaborate with other teams and departments Help us hire extraordinary talent such as yourself! What You’ll Need To Succeed Minimum 7 years of experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, C# or Kotlin Experience with data tooling: Spark, Kafka, Workflow Orchestration Tools Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases Experience building and optimizing ‘big data’ data pipelines, architectures and data sets. In depth knowledge of Model and Design of DB schemas for read and write performance Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Build processes supporting data transformation, data structures, metadata, dependency and workload management Experience supporting and working with Scrum in Agile Cross-functional teams Excellent verbal and written English communication skills It’s great if you have Deep experience with spark based distributed data pipelines. Able to deep dive and solve challenges in spark query plans and optimize code. Experience in Spark streaming is a plus Strong experience building finance stack applications including ledgers, revenue recognition, monetary transfers and reconciliations, financial accounting platforms etc Experience handling financial data risk management and data governance projects. Experience supporting internal and external financial audits Experience with data profiling, data lineage, data cataloging to enhance data governance and documentation Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved Experience with building data pipelines to integrate 3rd parties is plus #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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0.0 - 3.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Job Summary As a Process Executive in the Property and Casualty (P&C) domain you will be responsible for providing exceptional customer service and support. You will handle various tasks related to claims processing investigation and overall management. This role requires a keen eye for detail and the ability to work in a fast-paced environment. The work model is hybrid and the shift is rotational ensuring a dynamic and flexible work schedule. Responsibilities Handle customer inquiries and provide accurate information regarding Property and Casualty insurance policies. Process and manage claims efficiently ensuring all required documentation is complete and accurate. Investigate claims thoroughly to determine the validity and extent of coverage. Collaborate with other departments to resolve complex issues and provide comprehensive solutions. Maintain up-to-date knowledge of industry regulations and company policies to ensure compliance. Utilize various software and tools to manage and track claims and customer interactions. Provide timely and effective communication to customers regarding the status of their claims. Identify opportunities for process improvements and contribute to the development of best practices. Assist in training new team members and sharing knowledge to enhance team performance. Participate in team meetings and contribute to discussions on improving customer service and operational efficiency. Ensure all customer interactions are documented accurately in the system. Handle escalated customer issues with professionalism and empathy. Meet or exceed performance metrics and targets set by the company. Qualifications Possess strong customer service skills with the ability to handle inquiries and resolve issues effectively. Have experience or knowledge in the Property and Casualty insurance domain including claims processing and investigation. Demonstrate excellent communication skills both verbal and written. Show proficiency in using various software tools and systems for managing claims and customer interactions. Exhibit strong attention to detail and the ability to work in a fast-paced environment. Have the ability to work collaboratively with team members and other departments. Be adaptable to rotational shifts and a hybrid work model. Display a commitment to continuous learning and improvement. Possess problem-solving skills and the ability to think critically. Show empathy and professionalism in handling customer issues. Meet the minimum experience requirement of 0 to 3 years in a related field. Have a basic understanding of industry regulations and compliance requirements. Be proactive in identifying opportunities for process improvements. Certifications Required Certified Customer Service Professional (CCSP) or equivalent certification in customer service. Show more Show less

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2.0 - 4.0 years

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India

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Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Team Overview MMIT is a technology and data company that works at the heart of our clients’ market access organizations to help provide data and insights over the course of the lifecycle of a drug. The Data Intelligence team delivers technical data expertise and reporting that answers our clients’ complex business questions. Job Description The Data Intelligence Analyst supports our clients by helping surface market access data in a meaningful way. The DIA is responsible for understanding client data requirements and developing technical specifications that meet those requirements. This key team member owns QA and ensures results meet business needs and provides consultative services to clients related to MMIT data and our data feed product. To Succeed In This Role, You Will Create, maintain, and automate dashboards and complex analytical reports using data visualization tools such as Power BI or Tableau Analyze complex data sets to answer specific questions using MMIT’s market access data in SQL Define customized technical specifications to surface custom data in MMIT tools Perform advance statistics on massive datasets to assess data quality and to detect any data errors/exceptions using any scripting language such as R/Python Ability to use ETL tools like Tableau prep/Power Query to import, clean, transform, verify, and model the data to use it for further analysis Manage new dashboard development projects from inception to completion Collaborate with client, Client Success Manager, and Business Analyst to understand each client's business questions Provide L2 support to troubleshoot issues and plan fixes with tenacity Coordinate with development and product team to manage the JIRA scrum dashboard Act as Market Access data SME to educate and advise the clients on how to optimally use MMIT’s data to meet their business needs Examine opportunities for process automation and enhance performance Manage and analyze a multitude of clinical and coverage data Execute work in a timely fashion with high accuracy, while managing various competing priorities Ensure adherence to documentation requirements, process workflows, timelines, and escalation protocols Relevant Skills And Experiences Bachelor’s Degree or relevant experience required. Fundamental knowledge of Pharma/market access space. 2-4 years doing strong analytical work within large data sets preferably within the Pharma/market access space. 2-4 years of strong experience working on Tableau Practical experience in SQL queries using MS-SQL Server, Oracle platform Excellent written and verbal communication skills. Analytical, critical thinking and creative problem-solving skills. Good To Have Skills Analytical programming such as Python, R Basic understanding of HTML, HTML5, CSS3 is preferred Our guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

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7.0 years

0 Lacs

Mumbai Metropolitan Region

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world Get to Know Our Team Fintech is a rapidly expanding industry with endless opportunities for growth and innovation. At Agoda, we are proud to be at the forefront of this exciting field, working closely with our finance business team and product owners to reduce risk, increase efficiency, and seize new market opportunities. Our fintech projects are diverse and varied, ranging from traditional finance to cutting-edge customer-facing solutions. Whether using big data technologies for reconciliation, expanding and enhancing payment options for our customers, or developing lightning-fast tax calculation systems, we are constantly pushing the boundaries of what’s possible in fintech. With a talented team of data and backend engineers, we are well-equipped to tackle any challenge that comes our way. Agoda is the perfect place for you if you’re passionate about fintech and looking to make a real impact in this dynamic industry. The Opportunity We are seeking highly skilled engineers with a range of experience in fintech to join our team. Whether you are a seasoned expert or just starting out in the field, we welcome your application. We are looking for intelligent and agile engineers with strong attention to detail and the ability to work on both back-end and data engineering tasks. If you have a passion for fintech technology and are excited about the opportunity to build and innovate, we would love to hear from you. We value a wide range of experience and backgrounds and encourage all qualified candidates to apply. In this Role, you will get to Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Improve scalability, stability, and efficiency of our existing systems Write great code and help others write great code – mentor people in your team and the wider organisation Collaborate with other teams and departments Help us hire extraordinary talent such as yourself! What You’ll Need To Succeed Minimum 7 years of experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, C# or Kotlin Experience with data tooling: Spark, Kafka, Workflow Orchestration Tools Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases Experience building and optimizing ‘big data’ data pipelines, architectures and data sets. In depth knowledge of Model and Design of DB schemas for read and write performance Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Build processes supporting data transformation, data structures, metadata, dependency and workload management Experience supporting and working with Scrum in Agile Cross-functional teams Excellent verbal and written English communication skills It’s great if you have Deep experience with spark based distributed data pipelines. Able to deep dive and solve challenges in spark query plans and optimize code. Experience in Spark streaming is a plus Strong experience building finance stack applications including ledgers, revenue recognition, monetary transfers and reconciliations, financial accounting platforms etc Experience handling financial data risk management and data governance projects. Experience supporting internal and external financial audits Experience with data profiling, data lineage, data cataloging to enhance data governance and documentation Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved Experience with building data pipelines to integrate 3rd parties is plus #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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3.0 years

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Gurugram, Haryana, India

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Role The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them. Responsibilities Translate requirements into engaging interactive experiences that create a meaningful product design. You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research. Bring UX/UI experience to raise the bar and elevate the product design. Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. Design new patterns and standards. Leverage customer empathy, research, and design principles to support design decisions. Establish a strong design culture by championing user-centric design and design thinking. What We're Looking For Proven track record of creating exceptional experiences and designs that raise the bar. Experience designing and thinking in design systems translating complexity to simplicity. Deep understanding of responsive and adaptive design. Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time. Attention to detail and a commitment to excellence. Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results. Degree in Design, Human-Computer Interaction (HCI), or related field of study. 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design. Demonstrated experience with end-to-end (hybrid UX and UI) product design. Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, Sketch, InVision, Adobe Creative Suite, HTML, CSS. Strong written and verbal communication skills. Excellent self-management skills. Previous experience at a startup or in-house creative team, a plus Skills:- User Interface (UI) Design, User Experience (UX) Design, Prototyping, Illustration and Adobe XD Show more Show less

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0.0 - 1.0 years

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Bengaluru, Karnataka, India

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Company Overview Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company. Qualifications At Least graduation, preferably in commerce from prominent institute 0-1 years of experience in customer support Skills High level of empathy and aptitude to help and resolve problems for others. Learning ability to understand the software from the end user’s perspective. Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must. Knowledge of Malayalam & Telugu regional language is a must. Other desirable skills: Preferably a female candidate Expressive and good communication skills Good listener and empathetic disposition Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues. Roles & Responsibilities Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers. Skills:- Communication Skills, Effective communication and Troubleshooting Show more Show less

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7.0 years

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Lucknow, Uttar Pradesh, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world Get to Know Our Team Fintech is a rapidly expanding industry with endless opportunities for growth and innovation. At Agoda, we are proud to be at the forefront of this exciting field, working closely with our finance business team and product owners to reduce risk, increase efficiency, and seize new market opportunities. Our fintech projects are diverse and varied, ranging from traditional finance to cutting-edge customer-facing solutions. Whether using big data technologies for reconciliation, expanding and enhancing payment options for our customers, or developing lightning-fast tax calculation systems, we are constantly pushing the boundaries of what’s possible in fintech. With a talented team of data and backend engineers, we are well-equipped to tackle any challenge that comes our way. Agoda is the perfect place for you if you’re passionate about fintech and looking to make a real impact in this dynamic industry. The Opportunity We are seeking highly skilled engineers with a range of experience in fintech to join our team. Whether you are a seasoned expert or just starting out in the field, we welcome your application. We are looking for intelligent and agile engineers with strong attention to detail and the ability to work on both back-end and data engineering tasks. If you have a passion for fintech technology and are excited about the opportunity to build and innovate, we would love to hear from you. We value a wide range of experience and backgrounds and encourage all qualified candidates to apply. In this Role, you will get to Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring Design, develop and maintain platforms and data pipelines across fintech Improve scalability, stability, and efficiency of our existing systems Write great code and help others write great code – mentor people in your team and the wider organisation Collaborate with other teams and departments Help us hire extraordinary talent such as yourself! What You’ll Need To Succeed Minimum 7 years of experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, C# or Kotlin Experience with data tooling: Spark, Kafka, Workflow Orchestration Tools Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases Experience building and optimizing ‘big data’ data pipelines, architectures and data sets. In depth knowledge of Model and Design of DB schemas for read and write performance Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Build processes supporting data transformation, data structures, metadata, dependency and workload management Experience supporting and working with Scrum in Agile Cross-functional teams Excellent verbal and written English communication skills It’s great if you have Deep experience with spark based distributed data pipelines. Able to deep dive and solve challenges in spark query plans and optimize code. Experience in Spark streaming is a plus Strong experience building finance stack applications including ledgers, revenue recognition, monetary transfers and reconciliations, financial accounting platforms etc Experience handling financial data risk management and data governance projects. Experience supporting internal and external financial audits Experience with data profiling, data lineage, data cataloging to enhance data governance and documentation Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved Experience with building data pipelines to integrate 3rd parties is plus #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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Patna, Bihar, India

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Tent Studio , a leader in the event and wedding industry, specializes in manufacturing and retailing high-quality event-wedding products , With a strong presence in Bihar and Jharkhand . We are looking for an experienced Sales Manager (B2B) to drive sales growth, expand our distributor and wholesaler network, and lead our B2B segment across the region. Key Responsibilities : Develop and execute a B2B sales strategy aligned with Tent Studio's growth objectives. Identify and onboard new B2B clients, including wholesalers, event rental businesses, and institutional buyers. Set sales targets for the team and self, aligning with Tent Studio’s growth objectives. Monitor BDE performance and provide real-time coaching to maximize efficiency. Design and implement an effective route plan for BDEs to ensure maximum market coverage. Conduct regular field visits to assess market conditions and identify new revenue streams. Regularly accompany BDEs on field visits to assess market conditions and strengthen customer relationships. Track competitors and market trends to refine sales strategies. Implement promotional activities to enhance Tent Studio’s positioning in the B2B segment. Conduct market research to track competitors’ pricing, promotions, and product offerings. Explore untapped territories and identify new potential business partners. Ensure timely dispatch of B2B orders by coordinating effectively with the inventory and logistics teams, minimizing delays and optimizing delivery schedules. Oversee the end-to-end B2B supply chain, ensuring smooth operations from procurement to final delivery while maintaining efficiency and cost-effectiveness. Analyze market trends and B2B sales patterns to forecast product demand accurately, working closely with the Inventory & Purchase team to maintain an optimal stock. Collaborate with the inventory team to monitor stock levels, prevent shortages & overstocking, and ensure the availability of products. Analyze market trends and B2B sales patterns to forecast product demand accurately, working closely with the purchase team to maintain an optimal stock. Follow up on payments from parties, ensure the effective use of the company’s credit policy, and regularly track overdue payments to minimize financial risk. Lead the B2B team across different locations with empathy, motivation, and goal-oriented leadership. Provide continuous training on sales techniques, product knowledge, and customer engagement. Develop a high-performance culture where the sales team thrives in an entrepreneurial, target-driven environment Ensure adherence to company policies, maintain proper documentation, and provide regular sales reports to management for data-driven decision-making. Show more Show less

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1.0 years

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New Delhi, Delhi, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Gurgaon office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. In this Role, you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What you’ll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office You can read more about our hiring process in below article: https://careersatagoda.com/blog/how-we-hire-ceg/ #newdelhi #gurgaon #gurugram #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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70.0 years

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Chennai, Tamil Nadu, India

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JOB PROFILE Position Senior Relationship Manager Chennai LocationV Rep Area Manager Category Institutional Sales Reporting Area Manager Level Assistant Manager Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. Key Roles & Responsibilities Primary Role Description The job holder is a key member of a team responsible for managing the Niva Bupa regional Sales through the Bancassurance partner. The job holder will work closely with the partner channel, particularly branch managers of the Banca partners, Customer Service and across the business to ensure the timely delivery of high value, high quality services to Banca beneficiaries. Key Roles & Responsibilities:  Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases.  Maintain cordial relationship across all ranks of the branch and resolve escalations with in TATs  Support bank’s sales force in terms of various activities like o Joint sales calls to generate leads o Update branch manager on accurate records of referrals received from all constituents of the branch o Adhere to the TATs on first customer contact & follow ups from the date the lead is being registered o Service branch customers for any query  Regular product training / refresher to the sales force of the branch  Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis  Drive productivity by right advising of health insurance solutions  Measure penetration across relationship manager, client base / branch base  Update MBHI lead management system  Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition  Create mindshare across branch leadership team  Drive effectively the Reward and recognition programs launched for the bank staff Key Requirements – Education & Certificates A graduate degree holder in any discipline Key Requirements - Experience & Skills 2-7 years of experience, preferably in Life / General Insurance Bancassurance only). Relationship Management/ Investment & Wealth Advisory (Banks) Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing Skills Yes Product/Insurance Knowledge Yes Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. Comments If Any/ Additional Functional Competency Special Differentiating Responsibilities Managing 3 branches. Focusing higher segment penetration. First in the industry concept. Propensity Lead support from HO Behavioral Competency Behavioral competency Beginner Intermediate Expert Strategic Mindset Yes Entrepreneurship Yes Execution Excellence Yes Building High Performing Teams Comments if Any Show more Show less

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10.0 years

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New Delhi, Delhi, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. In this Role, you’ll get to: Architecting and developing highly scalable, mission critical back end systems Owning a big chunk of Agoda’s system all the way from the north-star & vision down to the bytecode level Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives What you’ll Need to Succeed: Overall experience of 10+ years in software engineering roles Proven hands-on experience, Experience with owning production services with significant impact on design, development, deployment, monitoring & evolution Curiosity, staying a-breast on technological improvements and open source advancement Strong programming skills in languages such as Kotlin, Scala, Java, C#. Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels. On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics Bachelor’s degree in Computer Science, Engineering, or a related field. It’s Great if you have: Master’s or Ph.D. in a technical field Experience with Kubernetes for effective container orchestration and scaling Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning. Experience in programming with Rust, C or other low level language This position is based in Bangkok, Thailand. (Relocation support is provided) #Toronto #london #seattle #Texas #singapore #toronto #boston #chicago #sydney #telaviv #atlanta #dallas #Bengaluru #hyderabad #pune #noida #chennai #gurgaon #newdelhi #mumbai #jakarta #IT #ENG #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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Bengaluru, Karnataka, India

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Job Description Kenvue is currently recruiting for- Sourcing and Contracting Technical Product Owner What we do- At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who we are- Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here . Role reports to- Global Sourcing Technology Lead Location- Prague - Czechia, Bangalore - India What you will do- The Sourcing and Contracting Product Owner is responsible for serving as a Subject Matter Expert (SME) for our applications managing the end to end sourcing and contracting sub process. Sourcing (Keelvar RFx platform) and Contracting/Contract Lifecyle Management (Malbek, Veeva, Adobesign) , identifying and implementing technology solutions that enable source to contract objectives, and partnering with key stakeholders to streamline these processes. While focused on Keelvar and Malbek the role will bridge across executing the joint Procurement and Legal technology vision/roadmap and steering squad(s) in delivering technology product/platform features oriented around positive business impact. Key Responsibilities Serve as Subject Matter Expert for Keelvar and Malbek. Configure applications as per business requirements Partner with the Business Product Owner to develop and maintain product roadmaps, ensuring alignment with business goals and customer needs Identify opportunities for automation and process improvement Manage Keelvar and Malbek per our software lifeycle governance and documentation - xDLC requirements Partner S2C Operations and Business Product/Process owners to ensure meets business requirements Leading continuous improvements across Source to Contract technology product lifecycle while driving engagement with third parties to support the delivery of the squad(s) objectives Understanding the latest technology trends in the Sourcing and Contracting field to inform technology product roadmap Prioritizing a backlog, utilizing technical expertise, and understanding of customer needs to translate requirements into user stories and acceptance criteria for S2C technology products/platforms Working with the business to channel the “voice of the customer” within the S2C product squad to ensure the squad “builds the right thing” Working closely with business partners and technology team members, supporting communications and end-user outreach where necessary Working closely with engineers to balance technical debt with feature delivery and assessing technology elements prior to user testing Owning Keelvar and Malbek reporting and performance analytics to monitor sprint metrics and user results Required Qualifications Five plus years of experience in technology project/product management, engineering, UX, or another related field with a specific functional spin to Source to Contract products and processes. Demonstrated success in leading and managing cross-functional, self-organized teams and product capacity squads. Experience managing a product backlog/release plan, tracking team level metrics, attending product team ceremonies, removing blockers, etc. Experience deploying Sourcing and Contracting Tools essential. Ideally the named solutions Keelvar, Malbek; or experience with alternative providers and detailed configuration expertise. Understanding of technology trends in this area. Excellent communication and collaboration skills Excellent analytical and problem solving skills Experience working as part of a global team Preferred Qualifications Bachelor’s degree in computer science, IT, engineering, or another related field Product/Digital expertise- Foundational skills in data engineering, cybersecurity, intelligent automation, and emerging technology Relevant Keelvar or Malbek cerifications, Certificaitons in Product Management. Experience with Atalassian suite (Jira, Confluence, XRay) What’s in it for you- Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability. Primary Location Europe/Middle East/Africa-Czechia-Prague-Walterovo Namesti Other Locations Asia Pacific-India-Karnataka-Bangalore Job Function IT Management Job Qualifications What we are looking for- Show more Show less

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Thane, Maharashtra, India

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HR Administration: Maintain and update employee records in HRIS (HR Information System). Ensure accuracy and confidentiality of employee data and documentation. Assist in preparation of HR letters, contracts, and documentation. Onboarding: Coordinate pre-employment checks, documentation collection, and onboarding processes. Conduct orientation sessions for new employees. Employee Lifecycle Management: Assist in tracking probation, confirmations, and contract renewals. Help manage internal transfers, promotions, and exit formalities. Support the offboarding process including exit interviews, clearance, and documentation. Payroll & Attendance Support: Assist in compiling attendance and leave data for payroll processing. Help resolve employee queries related to salary slips, tax documents, and benefits. HR Compliance and Policies: Ensure all HR operations comply with labor laws and internal policies. Maintain proper records for audits and inspections. Employee Engagement Support: Assist in organizing employee engagement events internal communications. Help with employee surveys and feedback analysis. General Support: Provide administrative support to the HR team. Respond to employee queries regarding HR policies and procedures. Requirements Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HR software or HRIS is an advantage. Ability to maintain confidentiality and professionalism. Strong organizational and time management skills. Excellent written and verbal communication. Conflict resolution and negotiation abilities. Empathy and active listening. Ability to handle confidential and sensitive information with discretion. Team collaboration Problem-solving and decision-making capabilities Benefits PF Medical Insurance Paid leaves Show more Show less

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1.0 years

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Hyderabad, Telangana, India

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Position Title: Customer Service Representative Location: Romania Working Hours: 8AM to 5PM EEST Monday thru Friday (5×9); may be required to work other shifts to meet customer needs Experience Minimum 6 months -1 year of demonstrated customer service-oriented experience Functional Skills High level Integrity, understand & abide by our business practices Willingness to learn (LOB specific product/service, policies & processes), execute and improve Ability to effectively navigate through desktop tools, applications and websites Basic Knowledge on MS Office Excellent Problem solving skills with proficiency in identifying issues by performing Root cause analysis Proficiency in keyboarding (30+wpm), Windows-based applications, internet and web browsing Ability to utilize various documentary and personnel resources to craft case-specific action plans Ability to work with a sense of urgency Ability to spot and report areas for continuous process improvement This role is temporarily remote due to COVID-19. You must be able to work assigned shifts during the center’s hours of operation: 8AM to 5PM EEST Monday thru Friday (5×9) Bachelor’s degree in Computer Engineering, Management Information Systems or equivalent degree/experience preferred. Soft Skills Must possess excellent oral and written communication skills in German/French/Italian + English Ability to express precisely and with clarity Excellent listening & Probing Skills Exhibit strong interpersonal techniques – is positive, pleasant, respectful and customer focused Ability to express empathy and exhibit a desire to help others Provide case handling that is unique and based on each individual customer’s specific needs and schedule Ability to de-escalate difficult customer issues to full resolution Focus on creating a satisfying experience for the customer by using professional customer service techniques, personalizing and focusing on adding value Ability to cope with stress and to remain calm in all customer service situations – remain patient, polite and provide excellent customer service Preferred to have trouble-shooting experience with VoiP/Cloud PBX systems / cloud telephony technology Ability to handle high volume of tikets, phone calls, and chats. Being a true team player is a must. Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply Name(Required) Email(Required) Phone(Required) Apply If you are from Romania Only(Required) Yes No Attach resume(Required) Accepted file types: pdf, docx, doc, Max. file size: 10 MB. Δ Show more Show less

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5.0 years

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India

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About the Role We are seeking a highly motivated and skilled Tax Team Lead to oversee our team of Tax Preparers at doola. As a Team Lead, you will be responsible for ensuring that client inquiries are addressed promptly and effectively, maintaining a high level of client satisfaction, and guiding your team to deliver exceptional service. This role requires strong leadership, a deep understanding of client management, the tax filing process, and the ability to thrive in a fast-paced, dynamic environment. Key responsibilities Assist Tax Preparers in resolving client inquiries and escalating technical issues to the appropriate teams. Assist the team in preparing business tax returns (5472, 1065, 1120)Provide coaching and feedback to team members to foster professional growth and improve performance. Ensure that the team adheres to all service level agreements (SLAs) and client expectations. Oversee the daily management of client-facing tax-related inquiries, ensuring that all tickets are cleared (Inbox Zero) by the end of each day. Identify and flag recurring client pain points or systemic issues to the Team Manager for further investigation and resolution. Track and report on team performance, including SLA adherence, client satisfaction scores, and daily ticket volume. Act as an escalation point for any sensitive or difficult client interactions that require additional attention. Skills and qualifications Experience in managing or leading a tax team, preferably in preparing business returns (5472, 1065, 1120). 5+ years of experience working on tax filing preparation for businesses. 3+ years of experience working as a Team Lead or Manager. Ability to manage multiple tasks and priorities efficiently, ensuring that client inquiries are responded to within SLAs. Proficiency with ticketing systems such as HubSpot. Strong reporting skills, including experience with tracking team performance and client metrics. Ability to work in a U.S. timezone overlap (at least 4–6 hours/day). Ability to manage difficult client interactions with professionalism and empathy. Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically. Bonus qualifications Advanced CRM/Helpdesk Tools Knowledge: Expertise in HubSpot or other ticketing systems for case management and reporting. Process Improvement: Familiarity with continuous improvement methodologies. Experience with Client Retention Strategies: Proven track record of improving client satisfaction and reducing churn within a service environment. Why join us • Opportunity to work with a dynamic and innovative company at the forefront of the industry. • Collaborative and supportive team environment with opportunities for growth and development. • Competitive compensation package with insane opportunity for growth. Note - Complete Remote work Its a Full time role with them Working Hours - US Time zone overlapping 4-6 hours a day Show more Show less

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Bengaluru East, Karnataka, India

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Senior Business Analyst Bangalore, Karnataka, India We seek a highly skilled Senior Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team. The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity. The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests. Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred. What You’ll Be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications. Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories. Conduct business process analysis and identify opportunities for improvement. Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions. Design, develop and execute test scenarios to validate data models and data flows. Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance. Perform data quality checks and identify data inconsistencies or anomalies. Manage and train a growing team of Business Analysts. Consult with projects in relation to recommended Claims practices and raise risks if needed. Assist with daily issue related tickets where business needs additional support or design confirmations. Participate and contribute to Request for Information (RFIs) and Request for Proposal (RFPs). Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency. You will report to the Application Manager. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Experience with the end-to-end insurance value chain process (especially the claims process flow). Ability to query (basic or advanced) will be an additional advantage. CBAP, INS (or other BA or Insurance certifications) will be preferred. Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level. Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business. Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions. Able to test canonical data models. Desired Skills And Abilities Significant experience in supporting all phases of the software development life cycle. Abilities to multi-task, prioritize and being a self-driven team player are required for this role. Working with tools like JIRA, Confluence. Basic or advanced querying capabilities will be preferred. Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage. Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less

Posted 5 days ago

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0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

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Business Analyst Bangalore, Karnataka, India We seek a highly skilled Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team. The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity. The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests. Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred. What You’ll Be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications. Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories. Conduct business process analysis and identify opportunities for improvement. Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions. Design, develop and execute test scenarios to validate data models and data flows. Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance. Perform data quality checks and identify data inconsistencies or anomalies. Assist with daily issue related tickets where business needs additional support or design confirmations. Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency. You will report to the Application Manager. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Experience with the end-to-end insurance value chain process (especially the claims process flow). Ability to query (basic or advanced) will be an additional advantage. CBAP, INS (or other BA or Insurance certifications) will be preferred. Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level. Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business. Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions. Able to test canonical data models. Desired Skills And Abilities Significant experience in supporting all phases of the software development life cycle. Abilities to multi-task, prioritize and being a self-driven team player are required for this role. Working with tools like JIRA, Confluence. Basic or advanced querying capabilities will be preferred. Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage. Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Who WE Are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less

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Exploring Empathy Jobs in India

Empathy is a valuable skill sought after by many employers in India across various industries. Jobs that require empathy often involve roles such as customer service representatives, counselors, social workers, and healthcare professionals. In this article, we will explore the empathy job market in India, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These major cities in India are actively hiring for empathy roles, offering a wide range of opportunities for job seekers in this skill area.

Average Salary Range

The average salary range for empathy professionals in India varies depending on the industry and level of experience. Entry-level positions may start at around ₹3-5 lakhs per year, while experienced professionals can earn upwards of ₹10-15 lakhs per year.

Career Path

A typical career path for professionals with empathy skills may include roles such as Customer Support Executive, Team Leader, Manager, and eventually moving into leadership positions such as Head of Customer Experience or Director of Client Services.

Related Skills

In addition to empathy, other skills that are often expected or helpful in empathy roles include active listening, communication skills, emotional intelligence, problem-solving abilities, and cultural sensitivity.

Interview Questions

  • What does empathy mean to you? (basic)
  • Can you provide an example of a time when you demonstrated empathy in a professional setting? (basic)
  • How do you handle difficult conversations with customers/clients? (medium)
  • How do you practice self-care to prevent burnout in a high-empathy role? (medium)
  • How would you handle a situation where a customer is upset and demanding a refund? (medium)
  • Describe a time when you had to navigate a cultural difference to empathize with a colleague or client. (medium)
  • How do you show empathy towards your team members in a leadership role? (advanced)
  • How do you balance empathy with setting boundaries in a professional setting? (advanced)
  • Can you provide an example of a complex problem you solved using empathy as a key tool? (advanced)
  • How do you ensure that your empathy towards customers/clients does not affect your objectivity in decision-making? (advanced)

Closing Remark

As you explore job opportunities in the empathy field in India, remember to showcase your empathy skills during interviews and highlight relevant experiences. With preparation and confidence, you can excel in roles that require strong empathetic abilities. Good luck in your job search!

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