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5.0 years

0 Lacs

Pune, Maharashtra, India

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Our Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. Required : 5+ years of industry experience, primarily within technology-focused organizations, with a preference for start-ups. Hands-on experience and deep understanding of working with large-scale datasets (10s of Millions of documents), highly scalable and available system architecture. Experience with in-memory cache eg. Redis, and distributed NoSql stores like Elastic Search, Cassandra, HBase, MongoDB, etc Experience in one of the languages like Java, Python, and Scala is preferred. Ability to work with complex business flows and deal with huge amounts of data. Experience in building microservices and distributed systems preferred. Our dual missions — one for the world, one for us : For the world: Improve transparency and trust in the B2B ecosystem. For ourselves: Lead fulfilling, impactful lives. Our core values (how we act). Have Empathy. Continuously push the barrier. Make data-driven decisions. Take smart risks. Have fun at work Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds. Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com. We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com Show more Show less

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5.0 years

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Chennai, Tamil Nadu, India

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Who We Are Perch Energy is a leading community solar servicer on a mission to make renewable energy more accessible and equitable for all. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy. We work in numerous states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch! What we're looking for: The Perch Energy Technology team, a joint venture with Arcadia Power, is looking for a Senior IT Support Technician. You will provide comprehensive technical support, ensuring the smooth operation of end-user devices and the timely resolution of technical issues. You will collaborate with cross-functional teams, leverage Jira Service Desk for efficient ticket management, and contribute to the continuous improvement of our IT support services. This position requires working in a shift-based schedule to provide 24x5 support to our global users. Responsibilities: Provide technical support for MAC and Windows operating systems, troubleshooting hardware and software issues, and ensuring optimal performance of end-user devices Utilize Jira for efficient ticket management, ensuring timely handling of user requests and incidents Collaborate with cross-functional teams to address user needs and deliver effective technical support using Jira Resolve complex technical issues escalated by the support team, ensuring timely resolution and customer satisfaction Assist in the development and maintenance of IT support processes, procedures, and documentation to ensure consistent and efficient service delivery Monitor and analyze support metrics to identify areas for improvement and implement corrective actions Stay updated with the latest technology trends and advancements in IT support to enhance knowledge and contribute to continuous learning within the team Collaborate with other IT teams to implement and maintain global IT infrastructure, systems, and applications Provide guidance, coaching, and support to junior IT support technicians, fostering their professional growth and development Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field Minimum of 5 years of experience in IT support, with a proven track record of providing exceptional technical assistance Proficiency in supporting MAC and Windows operating systems Experience managing IT support staff in a fast-paced environment Experience working in a shift-based environment, providing global IT support Strong knowledge of IT support principles, best practices, and methodologies Familiarity with Jira Service Desk or similar ticketing systems for efficient ticket management and user support Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders Strong problem-solving and decision-making abilities, with a keen attention to detail Ability to thrive in a fast-paced work environment and manage multiple priorities effectively Benefits: Competitive compensation based on market standards We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is located in the heart of the city in case you need to step in for any purpose Medical Insurance (1+5 Family Members) Flexible Benefit Plan Awards and Bonus Annual performance cycle Quarterly engagement activities A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request Show more Show less

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5.0 years

0 Lacs

Gurgaon, Haryana, India

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Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities Develop, test and support future-ready data solutions for customers across industry verticals Develop, test, and support end-to-end batch and near real-time data flows/pipelines Demonstrate understanding in data architectures, modern data platforms, big data, analytics, cloud platforms, data governance and information management and associated technologies Communicates risks and ensures understanding of these risks. Preferred Education Master's Degree Required Technical And Professional Expertise Minimum of 5+ years of related experience required Experience in modeling and business system designs Good hands-on experience on DataStage, Cloud based ETL Services Have great expertise in writing TSQL code Well versed with data warehouse schemas and OLAP techniques Preferred Technical And Professional Experience Ability to manage and make decisions about competing priorities and resources. Ability to delegate where appropriate Must be a strong team player/leader Ability to lead Data transformation project with multiple junior data engineers Strong oral written and interpersonal skills for interacting and throughout all levels of the organization. Ability to clearly communicate complex business problems and technical solutions. Show more Show less

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3.0 years

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Chennai, Tamil Nadu, India

Remote

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Salesforce Software Engineer II Who we are: Perch Energy is a leading community solar servicer on a mission to make renewable energy more accessible and equitable for all. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy. We work in numerous states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch! What we're looking for: The Perch Energy Technology team, a joint venture with Arcadia Power, is seeking an experienced Salesforce Software Engineer to join the team and be part of our mission to build an industry-leading Community Solar platform. They should have knowledge of software development and design, be a quick learner, and have passion to improve themselves by adopting new development skills. They should also be knowledgeable on best practices for application development. They should be flexible and willing to learn new programming skills and methodologies. What you'll do: Designs, develops, and maintains complex applications Identifies when to use configuration vs. code to solve a problem Develops unit tests and ensures code coverage that accurately tests business logic and functionality Participates in developing specifications for epics and user stories Solves or recommends solutions for complex issues and problems Documents designs, issues, solutions as needed Collaborates within the Agile framework, fosters a team approach to software development and delivery Engages in improving software delivery through DevOps and other Agile practices Stays current in new Salesforce and related technologies to maintain a high level of subject matter expertise. Writes performant code with consideration for governor limits imposed by the Salesforce Platform What will help you succeed: 3+ years of building Salesforce applications (Apex, Lighting Web Components, JavaScript, and CSS) in complex environments with a primary focus on back-end development Knowledge of declarative development on the Salesforce platform including Flows, Formula Fields, Lightning Record Pages, etc. API development and integration experience Salesforce certifications are a plus Experience with Salesforce CI/CD pipelines are a plus Benefits: Competitive compensation based on market standards. We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is in the heart of the city in case you need to step in for any purpose. Medical Insurance (1+5 Family Members) We provide comprehensive coverage including accident policy and life Insurance. Annual performance cycle Quarterly team engagement activities and rewards & recognitions L&D programs to foster professional growth A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request Thank you Show more Show less

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3.0 - 5.0 years

0 Lacs

Gurgaon, Haryana, India

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Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills Your Role And Responsibilities A Supply Chain and Procurement Transformation Consultant assigned to this position is expected to have the proven experience and knowledge in the areas of Supply Chain Management including (Supply and demand management, SCM transformation, SCM Digital transformation, Supply Chain Planning and Execution, Sales & Operation’s Planning, Operating Model Design, KPI improvement , Cost reduction) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. This requires the capability to oversee the largest and most complex services engagements in their area of expertise and to demonstrate an expert understanding of the appropriate methods and skills to be used. They are expected to contribute to the growth of intellectual capital within their practice area and to support the development of other consultants through participation in mentoring or coaching activities. They are expected to establish trusted long-term relationships with clients through engagement activities. Focus would also be to lead large supply chain transformation engagements and lead pre-sales activities like solution design and proposal defense. What You’ll Do This position requires the skills needed to test hypotheses and conclusions leading to the development of innovative client deliverables in a manner that supports and reinforces effective teaming within the engagement. This position is required to be client-facing, with primary requirement to drive project delivery and support in business pipeline build across large transformation plays in the supply chain area spanning across strategy, process, advanced analytics, optimization and technology solutions across Supply Chain and Procurement. The candidate is expected to lead bid and proposal activities within their area of practice and participate in related Sector, Solution Area, or Community activities. As delivery lead / subject matter expert, the candidate is expected to drive client billable engagements. They are expected to identify new business opportunities and to provide strong assistance to IBM in the winning of that business. Must be familiar with the contractual requirements for their area of practice and be capable of drafting and reviewing responses to Requests for Information (RFI) and responses to Requests for Proposal (RFP). Global knowledge sharing and management is key to IBM's success. Individuals will participate in, and / or be responsible for the creation, harvesting, protection and reuse of IBM's intellectual capital in the SC and associated domains. They will participate actively in knowledge sharing activities like communities of practice, forums, conferences and / or other knowledge exchanges. Discharges basic management responsibilities and assumes additional responsibilities as assigned. How We’ll Help You Grow IBM is committed to create a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You’ll have access to all the technical, management and leadership training courses you need to become the expert you want to be You’ll learn directly from sales leaders and senior leadership team You have the opportunity to work in many different areas to figure out what really excites you Preferred Education Master's Degree Required Technical And Professional Expertise Typical candidates is a Post Graduate in Management and possess ~3-5 years of relevant business advisory experience in supply chain and procurement management consulting domain. Should be an expert in advisory and consultancy service having demonstrated experience of working with CXOs in client organizations for shaping their business strategies and assisting them in implementing strategies for transformation. Proficiency in analyzing, interpreting qualitative & quantitative information, and deriving strategies, cost take out opportunity identification, operational improvement, operating models and recommending forward-looking Digital environment to support client's business strategies. Familiar with next generation platforms and analytics in supply chain domain. Excellent written and verbal skills with an ability to communicate to all levels of an organization. \ Travel is required (approx. 75%) Preferred Technical And Professional Experience Analytics Show more Show less

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0 years

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Chennai, Tamil Nadu, India

Remote

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Who We Are Perch Energy is a leading community solar servicer on a mission to make renewable energy more accessible and equitable for all. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy. We work in numerous states across the US to bring community solar to communities and individuals who can most benefit from a more inclusive energy system. By managing the customer experience for solar farm owners, Perch is able to bring electricity bill savings to the masses, from renters and homeowners to businesses, institutions, municipalities and more by connecting them to community solar projects in their area. Perch isn't just a for-profit company, we're a for-purpose company—accelerating the shift to renewables nationwide. Everyone deserves to benefit from clean energy. Everyone has a place on this Perch! What we're looking for: The Perch Energy Technology team, a joint venture with Arcadia Power, is looking for a Junior IT Associate. In this role, you will play a pivotal part in providing comprehensive technical support to our global workforce. You will assist in troubleshooting hardware and software issues, ensuring the smooth operation of end-user devices, and contributing to the overall efficiency of our IT support services. This position requires working in a shift-based schedule to provide 24x5 support to our users. Responsibilities: Provide technical support for MAC and Windows operating systems, assisting with hardware and software troubleshooting, and ensuring the optimal performance of end-user devices Utilize Jira for efficient ticket management, ensuring timely handling of user requests and incidents Collaborate with cross-functional teams to address user needs and deliver effective technical support using Jira Assist in documenting IT support processes, procedures, and troubleshooting guidelines to ensure consistent service delivery Monitor and analyze support metrics to identify areas for improvement and contribute to implementing corrective actions Stay updated with the latest technology trends and advancements in IT support, fostering continuous learning and professional growth Collaborate with other IT teams to contribute to the implementation and maintenance of global IT infrastructure, systems, and applications Seek guidance and support from senior IT support technicians, leveraging their expertise to enhance technical skills and knowledge Assist in providing end-user training and create user-friendly documentation to enhance understanding and utilization of IT resources Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) Basic understanding of supporting MAC and Windows operating systems Demonstrated interest in IT support through coursework, internships, or personal projects Familiarity with Jira or similar ticketing systems is a plus Strong problem-solving skills and ability to troubleshoot technical issues Excellent communication and interpersonal skills, enabling effective collaboration with team members and users Strong attention to detail and ability to follow instructions and guidelines Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing priorities Willingness to learn and grow in a dynamic IT support environment Benefits: Competitive compensation based on market standards We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is located in the heart of the city in case you need to step in for any purpose Medical Insurance (1+5 Family Members) Flexible Benefit Plan Awards and Bonus Annual performance cycle Quarterly engagement activities A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency Eliminating carbon footprints, eliminating carbon copies. Here at Perch, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Perch is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request Show more Show less

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3.0 years

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Gurgaon, Haryana, India

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This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Description Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. What You’ll Do Encompasses multiple disciplines, including technology architects, solution architects, and enterprise architects. Architects: Are responsible for delivering business value to customers by architecting effective information systems solutions that address the customer’s business problems, needs and opportunities, in a manner consistent with company’s strategic and business goals. Have knowledge of architectural frameworks, methodologies, and tools and understand how to apply this knowledge to successfully deliver customer projects. Establish and maintain a professional working relationship at multiple levels both internally and with the customer by understanding the customer’s business context and their unique situation. Collaborate with both internal and external/industry experts to anticipate customer needs in order to facilitate the definition and development of the solution. Strong supporters of the professional development framework for their profession and use the knowledge and best practice derived from their professional associations to the benefit of their customers. Collaborate with project managers to ensure effective and efficient development, delivery, deployment, operation and support of these IS solutions. Collaborate with the account team to meet or exceed revenue, product, customer satisfaction and market share goals for assigned account(s). Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others. Responsibilities Architect custom solutions of project and program or operational scope. Architect reusable solutions of project or operational scope. Customize reusable solutions of project and program or operational scope. Capture and share architectural IP at the project and program level. Oversee the implementation and governance of architectures of project and program or operational scope. Contribute to the Architect profession worldwide and across the company businesses. Develop for client technically feasible long-term IT strategies and plans . Assess business impact of specific technologies/strategies . Identify and address technical or operational risks. Provide review/input on project activities for medium to large business unit level projects . Collaborates with the project manager to develop detailed project plans and work breakdown structures for medium to large business unit level projects. Develop and deliver sales presentations at CEO/Executive Staff/CIO levels for medium to large opportunities (R) . What You Need To Bring Industry experience - 3 to 5 years, Bachelor's degree in computer science or related field, or equivalent experience Architecting Knowledge and Skills: Ability to understand the customer's business problem, need, or opportunity and to design an IS solution that appropriately addresses the business problem, need, or opportunity. Ability to lead a team of two or more consultants in the completion of one or more architecture, requirements, operational, or implementation deliverables. Ability to lead the architectural design, development, deployment, and technical quality of medium to large business unit level IT based solutions (typically within multiple technology or specialty areas). Be able to provide architectural direction for multiple medium sized projects concurrently. For larger engagements, a single active project is reasonable. Understands and applies information system or operational solution related modeling methods and tools. Can validate/evaluate if an information systems or operational architecture meets technical requirements and specifications . Familiar with multiple architectural, development and operational methodologies (e.g., Zachman, TOGAF, ITSM, ...) . Applies appropriate methodologies and SME knowledge to resolve complex business issues. Business Acumen Identifies risks and challenges the customer should expect to encounter with the solution based on similar efforts done with other customers. Develops Architecture Specification deliverables that map customer business requirements into specific technology or operational recommendations. Ability to apply business management and financial concepts, capital investment, financial modeling, and general aspects of business contracts. Use this knowledge to analyze business needs and develop meaningful system or operational recommendations. Ability to apply knowledge of how the industry uses IT to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact IT investment, industry-specific roadmaps, and IT enablers. Technical Deep IT industry knowledge in specific areas. Understands future technology or operational trends as they relate to and support customer business requirements ("trusted advisor" role). Deep knowledge of IT and business standards and best practices in specific areas and how to apply them appropriately in solutions . Expert or Master level of knowledge of specific technologies, IT operations, or IT disciplines . Able to design planning for accessibility, scalability, and availability. Engagement Delivery Ability to write Statements of Work for medium to large business unit level solutions that span multiple technologies or operational areas. Ability to apply program/project management methods and processes to define, plan, cost, resource, track and ensure the accomplishment of targeted goals for medium to large business unit level projects. Successfully works on project teams (individual success defined by how the organization works as a team, including resource and skill sharing across the organization). Opportunity Pursuit Able to play a leadership role in business development activities for medium to large opportunities. Lead in identifying, qualifying, and closing medium to large opportunities . Position the company offering against the competition . Be able to provide the company with voice of the account . Play key role in preparing proposals and bids for medium to large opportunities. Manage internal reviews and contribute to Solution Opportunity Approval and Review (SOAR) process for medium to large opportunities . Build rapport and trust with client . Demonstrates excellent consultative, solution selling skills. Leadership Collaborates effectively with the project manager to manage regional medium to large projects as necessary. For architectures of project scope may include the technical management of customer staff assigned to implementation team. Plays a leading role in the Architect profession at the local level. Makes consistent and ongoing contributions (at least 2 per year) to the company knowledge systems. Make formal recommendations to customers to improve the level of job satisfaction for other company employees working on the project. Can contribute in the development of new company services and modifications to the methodology. Assists in development and delivery of training. Coaches and mentors Specialist level architects. Participates in defining the company unit's processes, standards, and policies . Consulting Build and manage long term strategic relationships at Business Unit leader and CIO, CTO level. Good customer influence and negotiation skills. Ability to tactically consider all sides of an issue within the contexts of time, breadth, and range of options. Ability to systematically gather, assess and apply organizational, technical, operational, and sales/marketing information for business decisions. Ability to prepare clear, concise, and persuasive communications for multiple audiences, including demonstrating effective writing and presentation skills, listening actively, and projecting a trustable image. Ability to articulate technical or operational problems or issues into understandable business terms. Communication Able to design and present high-impact messages to customer's senior level management. Able to use a wide variety of presentation tools to persuasively communicate complex messages to multiple audience levels, including senior level management. Ability to use prepared and create complete original materials to communicate with the customer. Communicates a mix of Strategic information and Tactical information. Excellent speaking and writing skills. Additional Skills Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Deliverables Management, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive) {+ 8 more} What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job Services Job Level TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Show more Show less

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4.0 years

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Noida, Uttar Pradesh, India

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Who We Are Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations. As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it. Who We Are Ontic is the first protective intelligence software company to digitally transform how Fortune 500 and emerging enterprises proactively address physical threat management to protect employees, customers and assets. Ontic’s SaaS-based platform collects and connects threat indicators to provide a comprehensive view of potential threats while surfacing critical knowledge so companies can assess and action more to maintain business continuity and reduce financial impact. Ontic also provides strategic consulting, multidimensional services, education and thought leadership for safety and security professionals at major corporations via its Center for Protective Intelligence. For more information please visit ontic.co As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach both our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it. As a DevOps Engineer at Ontic, you will be bridging the gap between development and operations, ensuring the highest level of security for our cloud-based services for government clients. You would be part of major cloud migration projects, moving critical services to Cloud. Ontic's DevOps Engineer will be an integral part of our global team, collaborating closely with our DevOps professionals in India and the U.S. This individual will contribute to ongoing projects and support initiatives, ensuring alignment and knowledge sharing across the team What You Should Have 4+ years of experience in DevOps Proficient in Linux Hands-on experience with AWS cloud or Google Cloud Experience of technology like Docker, Kubernetes is must Experience in ansible, Terraform is must Excellent programming (Python, Go, Shell) and automation skills Working knowledge of web servers (Nginx/Apache), networking, and version control system like Gitlab or GitHub Proficient experience in Oracle Cloud is preferred Experience in CI/CD (Jenkins), GitHub actions, Argo CD Experience in L1 issues troubleshooting Experience in Mongo, Elasticsearch, Kafka is must Expertise with monitoring & logging tools like Kibana, Prometheus, Grafana, Logstash, new Relic Awareness of Cloud Security Best Practices What you will be doing at Ontic as DevOps Engineer Deployment of various infrastructures on Cloud platforms like AWS, GCP Server monitoring, analysis, and troubleshooting Integration of Container technologies like Docker, Kubernetes Automation using Go, Python or Bash CI/CD integration for applications Database administration Maintain application SLA Ontic Benefits & Perks Competitive Salary Medical Benefits Monthly ME (Mental Escape) day for all employees Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Ontic Benefits & Perks Competitive Salary Medical, Vision & Dental Benefits 401k Stock Options HSA Contribution Learning Stipend Flexible PTO Policy Quarterly company ME (mental escape) days Generous Parental Leave policy Home Office Stipend Mobile Phone Reimbursement Home Internet Reimbursement for Remote Employees Anniversary & Milestone Celebrations Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data. Show more Show less

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Mumbai, Maharashtra, India

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Job Description Analyst – Inbound Chat – Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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8.0 years

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Bengaluru, Karnataka, India

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Description What We’re Looking For: We’re looking for a dynamic People Operations Manager for our APAC region (Japan, China, Hong Kong, Australia, Singapore, Malaysia, India) to drive operational excellence and lead our People Ops team across the APAC region. This is a people manager role that combines strategic thinking with hands-on execution. You’ll be responsible for delivering exceptional employee experiences, leading regional HR initiatives, managing day-to-day People Operations tasks, ensuring operational excellence and leading a high-performing APAC People Operations team. As a trusted leader, you’ll work closely with cross-functional stakeholders, regional managers, and global HR colleagues to bring consistent, high-quality People Operations support throughout the employee lifecycle and focusing on operational excellence. This role will be reporting directly to the Senior Director, People Operations. What You’ll Do: Lead and manage the APAC People Operations team, providing coaching, guidance, and career development. Oversee the execution of core HR processes across the region — onboarding, offboarding, HRIS transactions, employee job changes, benefits, and immigration. Ensure compliance with local labor laws and internal policies across APAC locations. Partner with the global People team on company-wide projects, bringing an APAC lens to HR initiatives. Partner with Sr. Director, People Operations to drive operational efficiency, process improvements and automation initiatives across the employee lifecycle, including Workday workflows, JIRA ticketing systems and onboarding platforms. Build strong relationships with employees and managers, delivering proactive support and timely resolution of People-related queries. Lead vendor relationships for benefits, background checks, and contractor onboarding in APAC. Serve as a regional subject matter expert and advisor to business leaders on People Ops best practices, programs and provide scalable solutions. Lead training initiatives and enablement programs for employees and managers in maintaining operational efficiency and self-serve initiatives. Lead global and APAC internal audits and also manage people systems audit ensuring data integrity and compliance. Own or co-lead strategic People Operations projects that enhance employee experience and operational excellence in the region. Generate and analyze HR metrics and reports to inform decision-making, support the rest of the People Team with reporting and data insights. What You’ll Bring: 8+ years of progressive HR/People Operations experience, with at least 2 years in a managerial or team lead capacity. Proven track record of delivering People Ops services in a high-growth environment. Strong knowledge of HR practices and compliance requirements across multiple APAC countries. Prior experience using Workday (preferred) or other HRIS platforms. Proficiency in Microsoft Office and Google Suites, showcasing prowess in Word, Excel, and PowerPoint. High attention to detail and strong project management, analytical, and problem-solving skills. Excellent interpersonal and communication skills with a high degree of empathy and discretion. Ability to do presentations and deliver programs. Ability to collaborate across time zones and work effectively in a global, matrixed organization. Bachelor's degree in Human Resources or a related field preferred. A passion for building scalable processes and improving employee experiences. The ability to lead through change and ambiguity. A hands-on, team-first mindset with a balance of strategic thinking and tactical execution. High emotional intelligence and an authentic leadership style that inspires trust and results. What we offer: Enjoy flexible paid time off for enhanced work-life balance. Comprehensive health insurance tailored for you. Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story At Meltwater , we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. Show more Show less

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1.0 years

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Bengaluru, Karnataka, India

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About Product Manager As a Technical Product Manager, you will sit at the intersection of product strategy and engineering execution, driving the development of innovative solutions that solve real customer problems. In addition to core product management responsibilities—such as defining roadmaps, gathering requirements and collaborating with cross functional teams—you’ll bring a hands-on technical understanding of Go, JavaScript, Flutter or React to effectively bridge the gap between product and engineering. We’re looking for someone who not only understands user needs but can also dive into technical details, work closely with developers and make informed decisions on feasibility and implementation. If you thrive in a fast paced environment and are excited about shaping the future of technology products, we’d love to hear from you! Roles & Responsibilities Analyze product performance metrics and generate reports to track KPIs and user engagement, using data driven insights to inform product decisions. Conduct meetings and interviews to gather requirements from business stakeholders, ensuring alignment between business goals and technical feasibility. Conduct market research to identify product trends, competitive offerings, and customer needs, incorporating insights into product strategy. Create detailed Product Requirement Documents (PRDs) and Business Requirement Documents (BRDs) that effectively communicate product specifications and business needs to the development team. Leverage technical expertise in Go, JavaScript, Flutter or React to facilitate effective communication with developers, assess technical constraints and contribute to architectural discussions. Identify bottlenecks, inefficiencies or areas for optimization within existing processes, offering technical recommendations where necessary. Collaborate with cross-functional teams (Product, Engineering, Sales, Design and Customer Support) to gather and document requirements, ensuring a seamless flow of information between teams. Oversee the product development process from conception to launch, working closely with engineers to ensure technical feasibility, timely delivery and high-quality outcomes. Monitor progress and adjust plans as necessary to meet project goals. Continuously seek opportunities for product enhancements, optimizations and innovations, incorporating user feedback and leveraging technical insights to drive growth and improve user satisfaction. Requirements Prerequisites: Bachelor’s degree in computer science, information technology or a similar field. Min 1year experience as a Technical Product Analyst or Developer or similar role, with a focus on analyzing and interpreting data. Knowledge / experience with one or two of the following - JavaScript / Go / React / Flutter-Dart. Passionate about building products from scratch as well as scaling them. Understanding of Product and user journeys. Ready to get into the shoes of the customers and has a lot of user empathy. Strong analytical and problem-solving skills, with the ability to identify meaningful insights from complex data sets. Proficiency in MS Excel and PowerPoint. Knowledge of Macros and SQL is an add-on advantage. Excellent communication skills, with the ability to effectively present complex information clearly and concisely. Strong attention to detail and the ability to manage multiple projects simultaneously. Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment. Preferably experienced in the evolving GenAI ecosystem, particularly within the DevOps space. Show more Show less

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5.0 years

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Hyderabad, Telangana, India

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Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Job Title: Senior HR Generalist Location: Hyderabad, India (Work from Office) Employment Type: Full-Time – Permanent Company: New Era Technology – www.neweratech.com About Us New Era Technology is a global IT solutions provider with a strong presence across North America, Europe, Asia Pacific, and the Middle East. With over 4,500+ team members across 80+ locations, we deliver advanced IT services and solutions across industries including Healthcare, Education, Government, Finance, and more. As part of our continued growth in India, we are looking for a dynamic and experienced Senior HR Generalist to join our HR team based in Hyderabad . This is an exciting opportunity for an HR professional who is passionate about employee engagement, HR operations, compliance, and strategic HR practices. Key Responsibilities Manage the end-to-end employee lifecycle, from onboarding to exit Act as a point of contact for employee queries, ensuring timely resolution and a positive employee experience Partner with business and functional teams to support HR operations, policies, and programs Support and ensure compliance with statutory regulations, internal policies, and audit requirements Drive employee engagement initiatives, team-building activities, and culture enhancement efforts Collaborate on performance management, goal-setting, and appraisal processes Maintain and manage accurate HRMIS data, employee records, and reports Coordinate with payroll and finance teams for salary inputs, reimbursements, and full & final settlements Support grievance redressal and disciplinary procedures with empathy and fairness Contribute to HR projects and initiatives including policy updates, process automation, and HR best practices Required Qualifications & Skills Bachelor's or Master's degree in Human Resources, Business Administration, or related field 5 to 7 years of experience as an HR Generalist or in a similar HR role Strong knowledge of HR operations, labor laws, and statutory compliance in India Excellent interpersonal and communication skills High level of integrity, empathy, and professionalism Proficient in MS Office and HR tools/systems (Zoho, SAP SuccessFactors, etc.) Ability to multitask, prioritize and work in a fast-paced, team-oriented environment Nice to Have Experience working in IT/technology services industry Exposure to global HR processes or multi-location team management Why Join Us Be a part of a rapidly growing global technology company Collaborative and inclusive work environment Opportunity to contribute to high-impact HR initiatives Strong focus on employee well-being and development Ready to make a meaningful impact? Join New Era Technology and help shape a workplace where people thrive. New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions"). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ Show more Show less

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Hyderabad, Telangana, India

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Job Description: At NxtWave, we believe in delivering practical, industry-relevant training that empowers students to become great developers. Our product developers are passionate about teaching, simplifying complex concepts, and creating inclusive learning environments for students. This is your chance to make a lasting impact on students who have just completed their 12th standard and are eager to excel as developers. Key Responsibilities Deliver daily in-person classroom training on programming and/or full-stack development. Design, develop, and implement learning activities, materials, and resources that align with industry standards. Provide personalized learning experiences by understanding student needs and delivering tailored support throughout the program. Actively assist and resolve student queries and issues promptly, providing mentorship and guidance. Contribute to curriculum development and improvements based on student feedback and industry trends. Continuously develop and demonstrate a teaching philosophy that inspires student learning. Review student deliverables for accuracy and quality. Handle a class size of 70-100 students, ensuring engagement and effective learning outcomes. Stay current with professional development in both pedagogy and software development practices. Requirements: A Master’s degree (M.Tech) in CSE, IT,(Technical Background) will be an added advantage. Having teaching or training experience in Computer Science is an added advantage. Passion for teaching and mentoring, with a commitment to student success. Alignment with NxtWave’s vision and culture. Skills Must-Have: Professional fluency in English, with excellent communication and presentation skills. Strong proficiency in Python, Java, and JavaScript programming languages. Knowledge of additional programming languages is an added advantage. Strong proficiency in Data Structures and Algorithms. Strong knowledge of object-oriented programming. Proficiency in content development using tools like Google Sheets, Google Slides, etc. (Knowledge of Microsoft 365 stack is a plus). Ability to quickly learn and use technology platforms to interact with students. Empathy, ambition, and the ability to work closely with individuals from diverse backgrounds and cultures. Good to Have Familiarity with Git and version control systems. Strong knowledge of the subject matter, industry standards, and best practices in software development. Ability to adapt teaching methods to various learning styles & requirements. Strong problem-solving and solution-seeking mindset. Openness to constructive feedback and continuous improvement. A sense of ownership, initiative, and drive for delivering high-quality teaching outcomes. Job Overview: Working days: 6 days a week Type of employment: 2 Months Training + Employee CTC: Up to 25,000 Rs During Training + 5.6LPA - 10 LPA (After training based on the performance) Show more Show less

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10.0 years

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Bengaluru, Karnataka, India

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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description Communication & Employee Engagement Specialist ( Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role The Communication & Employee Engagement Specialist, will lead strategic initiatives to enhance internal communication, foster a positive and engaging workplace culture for Solventum employees and strengthen the employer brand. This role involves working closely with the Country Leadership Team, HR, and cross-functional teams to drive impactful communication and engagement programs that align with the company mission, values and strategies. Support for Country Leadership Team (CLT) & Board of Directors (BOD) Schedule and coordinate CLT meetings. Documenting minutes and actions Track and follow up on CLT/BOD discussions and action items. Assist with any additional activities as initiated by the CLT Monitoring, Reporting & Documentation Support employee health and safety initiatives through incident tracking and timely reporting. Maintain regular documentation and provide updates to the CLT on: Administrative and operational matters Engagement metrics and recommended interventions Employee Engagement & Culture Initiatives Design and execute data-driven engagement strategies in collaboration with the country leadership team to enhance employee experience and reinforce Solventum culture and values. Design and execute data-driven engagement strategies that improve employee morale, foster inclusion, and reinforce Solventum core values. Partner with HR, IT, Facilities, and functional leaders to enhance the workplace experience, including seamless onboarding and integration of new employees. Manage vendor relationships and oversee budgets for employee engagement, CSR programs and site services. Lead end-to-end planning and execution of: Employee milestone celebrations (Birthday, Anniversary, retirement etc) Culture and feedback mechanisms such as pulse surveys and focus groups Site-level events, including town halls, celebrations, CSR and DEI initiatives Internal Communication . Develop clear, creative, and timely internal communication across formats (emails, intranet posts, videos, digital signage, leadership messages). Work with leaders to shape impactful narratives for town halls, employee meetings, and internal campaigns. Continuously evaluate the effectiveness of internal communication channels and recommend improvements. Employer Branding & Communication Collaborate with Talent Acquisition and Corporate Communications to position Solventum as an employer of choice at job fairs, campus outreach events and industry forums to strengthen brand presence. Create and manage content for employer branding platforms (career sites, LinkedIn, social media). Stay updated on communication and branding trends to introduce innovative practices. Work with global Brand & Communication and HR teams to understand and leverage strategies, best practices and content Monitor industry trends to implement best practices in communication and branding. Your Skills And Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor’s/master’s degree in communications, public relations, administration or a related field. 8–10 years of progressive experience in internal communication, employee engagement, employer branding, or a related domain. Strong background in managing end-to-end event planning, stakeholder communications, and culture-building programs. Excellent written and verbal communication skills with strong storytelling ability. Strong project management and event execution skills. Proficiency with communication platforms (e.g., MS Teams, SharePoint, intranet tools, design or video tools a plus). Experience in content creation, digital and social media strategy. High emotional intelligence with the ability to engage diverse employee groups Knowledge of CSR, DEI, and community outreach best practices. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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About Company : Brick&Bolt is a managed marketplace providing construction services. We are category creators and front-runners in this space. We are solving one of the most complex business problems and creating an ecosystem of trust for the stakeholders - Customers, Construction professionals, and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are not just trying to organize but disrupt the industry completely using technology and processes - creating the playbook for the industry. ● Indian real estate is earmarked to be a $650 billion market in 2025 and a $1 trillion worth sector in 2030. With 85%+ construction still unorganized in India, Brick&Bolt is on a path to capture this massive and fragmented market using our technology and processes. ● We have presence in more than 12 cities. In Jan 2023, we raised Series A2 funding of $10 million from Accel and Celesta Capital, taking our cumulative fund raise to $16 million. Earlier Sequoia Surge, Fundamental, HDFC Capital Advisors Limited and Stride Ventures have invested in Brick&Bolt. Designation: Associate / Senior Associate - Customer Escalations About the Role: We are looking for an experienced Customer Escalations Associate / Senior Associate to join our support team, ensuring effective resolution of tickets and feedback / VOC collection. The ideal candidate will have excellent communication skills, an obsession for customer satisfaction, and proven experience in resolving L3 / CEO escalations across Voice and Email. Responsibilities: ● Timely and effective resolution of customer queries, complaints, and escalations. ● Key performance indicators (KPIs) include customer satisfaction (C-SAT), first response time (FRT), resolution time (Q2R). ● Full ownership of the assigned cases and not rest until the issue has been resolved to customer’s satisfaction. ● Collaborate with dependency teams (both internal and external) and confidently interact with management / leadership. ● Write detailed reports (with executive summary) on escalations / customer feedback to leadership / management. ● Adhere to the SOPs and compliance requirements, exercising sound judgment to navigate obstacles independently. ● Act as a voice of the customer and provide insightful feedback to internal teams on improvements areas. Ideal Candidate: ● Champion of customer-centricity and empathy, demonstrating unwavering drive for resolving customer issues. ● 2+ years of experience in customer support at a leading B2C organization. ● 1+ years of experience in L3 / CEO / Social Media escalations role. ● Excellent communication skills with fluency in English, Hindi and Kannada (fluency in Tamil or Telugu is a bonus). ● Bachelor’s degree in any field. ● Working knowledge of MS Excel / Google Sheets preferred. ● Hands-on experience with ticketing tools (e.g., Freshdesk). ● Proven track record of containing and resolving highly complex escalations. Show more Show less

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India

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Job Description: We are seeking a highly motivated and customer-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to customers utilizing our Software as a Service (SaaS) products primarily through voice channels. You will be the first point of contact for customers experiencing technical issues and will provide prompt and effective resolutions to ensure customer satisfaction. Responsibilities: Provide excellent technical support to customers via phone and other voice channels. Troubleshoot and resolve software and technical issues related to our SaaS products. Assist customers with product installation, configuration, and usage inquiries. Document all customer interactions, including details of the issue and steps taken for resolution, in our ticketing system. Escalate complex technical issues to the appropriate teams, such as developers or senior support staff, while ensuring timely and accurate communication with the customer. Collaborate with cross-functional teams to address customer concerns and provide feedback on product improvements. Stay up-to-date with product knowledge, industry trends, and best practices to enhance technical support delivery. Contribute to the development and maintenance of support documentation, knowledge base articles, and FAQs. Provide exceptional customer service by ensuring high customer satisfaction and timely issue resolution. Requirements: Willing to work in US shift (8:00pm to 5:00am IST) Education should be in tech background like Computer engineering/ Computer science / MCA/ MSCIT/B.tech/ M.tech etc. Proven work experience as a Technical Support Specialist or similar role, preferably with a focus on voice support and SaaS products. Strong technical aptitude and ability to troubleshoot and resolve software-related issues. Excellent verbal communication skills and the ability to effectively communicate complex technical concepts to customers in a clear and concise manner. Familiarity with SaaS products and a good understanding of the underlying technologies and concepts. Proficiency in using ticketing systems or customer relationship management (CRM) tools to manage customer interactions and track support cases. Ability to work independently, prioritize tasks, and manage time effectively to meet customer support SLAs. Patience, empathy, and a customer-centric approach to provide exceptional support experiences. Flexibility to work in shifts, including evenings and weekends, to provide coverage for customer support operations. Should be customer centric and expert in troubleshooting & diagnostic skills. Must have excellent written and verbal communication skills preferably looking for people who worked with overseas clients. Knowledge of product installation and implementation is a plus. Knowledge on VOIP, routers, networking, switches will be added advantage. Why Adit? ► We trust our people and offer completely remote opportunities. ► Flexible work schedules for better work-life balance. ► Group of 460+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company Sponsored Insurance! Show more Show less

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Kochi, Kerala, India

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Job Title: Business Development Manager About company: WebCastle, established in 2008, is a leading web and mobile development, consulting, branding and digital marketing company with a strong global presence across India, the UAE, KSA and the USA. With over 100 talented professionals, we have successfully delivered more than 1,000 projects to over 600 clients worldwide. Join our innovative and dynamic team dedicated to delivering cutting- edge solutions. Key Attributes: 1. Soft Skills: • Communication: Exceptional verbal and written communication skills. Ability to articulate ideas clearly and persuasively. • Interpersonal Skills: Strong ability to build and maintain relationships with clients, colleagues, and stakeholders. Exhibits empathy and active listening skills. • Negotiation: Skilled in negotiation and conflict resolution, capable of closing deals and managing client expectations effectively. • Presentation: Proficient in creating and delivering compelling presentations to diverse audiences, including senior executives and technical teams. • Problem-Solving: Adept at identifying client needs and proposing tailored solutions to address their challenges and goals. • 2. Team Player: • Collaboration: Works well within a team, fostering a collaborative environment and promoting knowledge sharing. Capable of leading cross-functional teams to achieve common objectives. • Adaptability: Flexible and open to feedback, willing to adapt strategies based on team input and changing market conditions. • Motivation: Enthusiastic and motivational, able to inspire and drive the team towards achieving business targets. • 3. Technology Knowledge: • Understanding of Custom Solutions: In-depth knowledge of custom technology solutions and the ability to understand and explain complex technical concepts to non-technical stakeholders. • Market Awareness: Up-to-date with the latest industry trends, tools, and technologies. Capable of identifying new opportunities and staying ahead of the competition. • Technical Proficiency: Familiar with various technology stacks, software development methodologies, and tools relevant to custom software solutions. • Analytical Skills: Strong analytical and research skills to assess market opportunities, understand customer needs, and develop strategic plans. • Responsibilities: • Lead Generation: Identify and generate new business opportunities through networking, cold calling, and market research. • Client Management: Develop and maintain strong relationships with existing and potential clients, understanding their needs and providing appropriate solutions. • Proposal Development: Prepare and deliver detailed proposals and presentations tailored to client requirements. • Sales Strategy: Develop and implement effective sales strategies to achieve business objectives and increase market share. • Market Analysis: Conduct market analysis to identify trends, opportunities, and potential risks. Provide insights to guide business strategy. • Collaboration: Work closely with the marketing, product development, and technical teams to ensure alignment and successful project delivery. • Qualifications: • Education: Bachelor’s degree in Business Administration or equal experience in Sales, Marketing, or Technology. • Experience: Proven experience in business development, sales, or related fields, within the technology sector. • Skills: Proficient in CRM software, Microsoft Office Suite, and other relevant business tools. • Performance Metrics: • Revenue Growth: Achieving or exceeding sales targets and revenue growth objectives. • Client Acquisition: Successful acquisition of new clients and expansion of existing client accounts. • Market Penetration: Increased market presence and brand recognition within the target industry. • Client Satisfaction: High levels of client satisfaction and retention rates. Interested may rush your resume to silpa@webcastle.in Show more Show less

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4.0 years

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Hyderabad, Telangana, India

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About NxtWave NxtWave is one of India’s fastest-growing ed-tech startups , revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital. As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence. Some of its prestigious recognitions include: Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally ‘Startup Spotlight Award of the Year’ by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2 024 Forbes India 30 Under 30 for their contributions to tech education. NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more. Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle About NxtWave Institute of Advanced Technologies (NIAT): NIAT is NxtWave’s flagship 4 Years, on-campus program for Computer Science Education. It is designed to offer one of India’s most advanced industry-aligned curricula. Situated in the heart of Hyderabad's Tech landscape, NIAT’s new-age campus is surrounded by global giants like Google, Microsoft, Apple, Infosys, TCS and many more providing students with unparalleled exposure to the world of technology. At NIAT, world-class software engineers are the mentors who work hand-in-hand with students, ensuring they graduate as industry-ready professionals. With a curriculum that seamlessly integrates real-world tech requirements, NIAT prepares students to thrive in an ever-evolving tech world. NIAT’s 2024-2028 admissions cycle was a massive success, with all seats filling up rapidly with a long waitlist for admissions, further solidifying NIAT’s reputation as the premier destination for aspiring tech leaders. Know more about NxtWave: https://www.ccbp.in Know more about NIAT: https://www.niatindia.com/ Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle Job Description: At NxtWave, we believe in delivering practical, industry-relevant training that empowers students to become great developers. Our product developers are passionate about teaching, simplifying complex concepts, and creating inclusive learning environments for students. This is your chance to make a lasting impact on students who have just completed their 12th standard and are eager to excel as developers. Key Responsibilities Deliver daily in-person classroom training on programming and/or full-stack development. Design, develop, and implement learning activities, materials, and resources that align with industry standards. Provide personalized learning experiences by understanding student needs and delivering tailored support throughout the program. Actively assist and resolve student queries and issues promptly, providing mentorship and guidance. Contribute to curriculum development and improvements based on student feedback and industry trends. Continuously develop and demonstrate a teaching philosophy that inspires student learning. Review student deliverables for accuracy and quality. Handle a class size of 70-100 students, ensuring engagement and effective learning outcomes. Stay current with professional development in both pedagogy and software development practices. Requirements: A Master’s degree (M.Tech) in CSE, IT,(Technical Background) will be an added advantage. Having teaching or training experience in Computer Science is an added advantage. Passion for teaching and mentoring, with a commitment to student success. Alignment with NxtWave’s vision and culture. Skills Must-Have: Professional fluency in English, with excellent communication and presentation skills. Strong proficiency in Python, Java, and JavaScript programming languages. Knowledge of additional programming languages is an added advantage. Strong proficiency in Data Structures and Algorithms. Strong knowledge of object-oriented programming. Proficiency in content development using tools like Google Sheets, Google Slides, etc. (Knowledge of Microsoft 365 stack is a plus). Ability to quickly learn and use technology platforms to interact with students. Empathy, ambition, and the ability to work closely with individuals from diverse backgrounds and cultures. Good to Have Familiarity with Git and version control systems. Strong knowledge of the subject matter, industry standards, and best practices in software development. Ability to adapt teaching methods to various learning styles & requirements. Strong problem-solving and solution-seeking mindset. Openness to constructive feedback and continuous improvement. A sense of ownership, initiative, and drive for delivering high-quality teaching outcom Job Overview: Working days: 6 days a week Type of employment: 2 Months Training + Employee CTC: Up to 25,000 Rs During Training + 5.6LPA - 10 LPA (After training based on the performance) Show more Show less

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3.0 - 4.0 years

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Mumbai, Maharashtra, India

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Service Desk – Analyst Role Dimensions The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and advancing IT-related requirements, inquiries and issues. Key Accountabilities Call Management Deliver best practices of call management: To ensure that all calls are logged accurately within IT Service Desk. Capture detail & correct information pertaining to all inbound calls. Maintain professionalism on call. Good knowledge of soft skills, empathy etc. Incident Management To ensure all calls are updated and resolved within SLA targets. To endeavour to provide an ‘Above Customer Expectation’ service. Undertake first line resolution activities. Participate in on-going review and maintenance of the IT Service Desk processes. To take part in knowledge sharing activities; to include both business and technical knowledge sharing. Take ownership of all open tickets within the team. Shift Rota To take part in a shift rota to ensure that adequate cover is provided 24/7 per week including weekends and bank holidays. There is an additional leave approved as part of the bank holiday cover. Communication Writes and speaks fluently on all aspects of work and communicates effectively. Actively communicate and seek feedback from colleagues and customers. Be proactive in working along with colleagues to improve Service Desk customer experience. Email Ability to write professional emails explaining all factors in one go. Take ownership and follow up till resolution. Avoid multiple trail emails and try and call and resolve or fulfill the requirement via call. General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures. Complies with Travelex policies and standards, including all Company Health and Safety policies and legislation in the performance of their duties and responsibilities. Maintains confidentiality and observes data protection guidelines. Carries out any other reasonable duties in line with their capability. Azure Knowledge Should have L1 Azure knowledge and experience to deliver the related support. Experience And Personal Qualities 3-4 year’s experience in IT and customer support/service delivery role. Excellent customer service skills with a high level of focus on quality. Ability to communicate in a clear and professional manner. Problem solving and analytical skills and ability to work under pressure and deliver the best service. Excellent inter-personal skills (verbal and written). Clear understanding and interest in current and emerging IT technologies. Beneficial to have an awareness of the IT industry in general (network, server etc.) An understanding and interest of the use of technology within business functions. Desirable Understand process improvement requirements. Data analytical skills. Show more Show less

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4.0 years

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Greater Delhi Area

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ABOUT THE FULL STACK DEVELOPER ROLE: WIN is a leading proptech company, and we’re expanding our technology team! We’re looking for a talented Full Stack Developer with strong expertise in React.js, Next.js, Node.js, and Express.js . In this role, you’ll play a critical part in building scalable web applications, owning features end-to-end, and collaborating across functions to deliver high-impact solutions. If you're equally passionate about front-end experiences and back-end architecture, we’d love to hear from you! KEY RESPONSIBILITIES: Develop, test, and maintain scalable full stack applications using React.js, Next.js, Node.js, and Express.js Collaborate with Product, Design, and Engineering teams to deliver high-quality user experiences Build RESTful APIs and integrate third-party services and APIs as needed Optimize performance and maintain code quality through testing, reviews, and best practices Work with DevOps and QA teams to streamline CI/CD pipelines and ensure system reliability Participate in architecture discussions, code reviews, and mentoring sessions Identify and implement technical solutions to improve user experience and backend efficiency REQUIRED QUALIFICATIONS: Degree in Computer Science, Engineering, or related field (or equivalent experience) 4+ years of hands-on experience as a Full Stack Developer Solid 50/50 expertise in both frontend (React.js, Next.js) and backend (Node.js, Express.js) development Strong understanding of JavaScript, REST APIs, asynchronous programming, and modern web architecture Experience with version control (Git), testing frameworks, and API documentation tools Familiarity with database technologies (SQL and NoSQL) Problem-solving mindset with attention to clean, maintainable code WHY JOIN US? Highly inclusive and collaborative culture built on mutual respect. Focus on core values, initiative, leadership, and adaptability. Strong emphasis on personal and professional development. Flexibility to work remotely and/or hybrid indefinitely. ABOUT WIN: Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Companies, and the Most Innovative Home Services Company. OUR CULTURE: Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life Show more Show less

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0 years

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Mumbai, Maharashtra, India

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Company Description UK Realty is a real estate company based in Mumbai, focused on community growth and innovation. With a track record of delivering units and earning the trust of happy customers, UK Realty believes in the power of staying grounded in empathy and fostering a sense of community. The company's core belief is that growth is achieved together, and every action is tied to the narrative of being Stronger Together. Role Description This is a full-time on-site role for a Presales Manager located in Mumbai. The Presales Manager will be responsible for consulting with clients, leading sales efforts, managing presales activities, overseeing projects, and integrating solutions for clients. Qualifications Consulting and Project Management skills Sales and Presales experience Integration expertise Strong leadership and communication skills Experience in the real estate industry or related field Bachelor's degree in Business Administration or relevant field Show more Show less

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2.0 years

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Noida, Uttar Pradesh, India

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Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity The Technical Support Engineer role offers an outstanding opportunity to assist Adobe's world-class Commerce Cloud customer base. You will address technical application and infrastructure issues, ensuring our customers are set for success. Take ownership of high-priority customer issues while collaborating with Adobe Support and Engineering teams. Thoroughly solve and document customer cases for effective problem and preventative case management. Our mission is to build memorable customer experiences, making them outstandingly successful with our products! What You'll Do Be the first point of contact for customer concerns related to technical issues with the Magento E-commerce application. Advocate for customers and represent their needs with internal product and engineering teams. Provide timely responses and resolution to technical, product, and cloud infrastructure inquiries. Ensure resolution within established Service Level Agreement guidelines. Troubleshoot and qualify cases before advancing to engineering. Answer questions regarding product functionality and usage. Manage high-priority technical incidents and critical outages. Contribute to product content creation, including KB articles, whitepapers, and forum participation. Conduct knowledge transfer sessions to reduce critical issues within Adobe. What you need to succeed At least 2+ years of working experience with Magento or Commerce Cloud. 5 years of experience in an enterprise software or cloud support environment. Excellent oral and written communication skills in English. Strong knowledge of Linux command line. Familiarity with Apache, NGINX, Redis, DNS, CDN, and SSL. Deep expertise in MySQL and database queries. Familiarity with programming/scripting languages such as Node.js, Perl, Java, and Python. Understanding of modern web technologies and their relationships. Experience in solving web application and performance issues. Ability to analyze issues via logs and other sources for in-depth reviews. Strong organizational and time management skills. Proficiency in technical problem-solving methodologies. Ability to adapt and thrive in a dynamic environment. Displaying empathy and transparency when customers advance their concerns, showcasing high patience and skill. Willingness to work different shifts, including North America hours, and be available for on-call rotation, off-hours, holidays, and weekends. Understand the business impact of issues, report call generators, severe issues, trends, feature requests, and common questions. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more about our vision here. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

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4.0 - 6.0 years

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Pune, Maharashtra, India

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Company Overview: At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. Technical or Functional Responsibilities: Successfully gather and analyze technical requirements for projects through client interactions & requirement gather process such as, workshops, questionnaire, survey etc. Create detailed business requirement documents, functional specifications documents, user journey, process flows and wireframes. Create presentations, documents & collaterals such as client pitch decks, governance meeting deck, demo outline document, UAT sign-off document, go-live presentation etc. Collaborate with development teams to ensure clear understanding and implementation plan of all functional & non-functional requirements. Translate business requirements into technical specifications – maintain azure DevOps board, define features and user stories with detailed descriptions & acceptance criteria. Ensure alignment with project goals and objectives being met within defined timeline. Domain/ Practice Ownership: Conduct regular research and analysis of industry trends and best practices for one or more dedicated practice areas assigned and report to team/ management on the evolving practices in market in form of practice area specific Solution Catalogue, Market research deck. Propose innovative ideas, plans & thought leaderships for growth of the practice areas. Gather in-depth domain know-how & techno-functional skills to be champion of the assigned practice areas. Stay updated on emerging trends, and best practices. Create various product & solution related collaterals such as, whitepaper, blog, Solution/ Practice pitch deck, case studies etc. Knowledge transfer to other team members on domain know-how, to enhance overall team competency. Planning, Estimation, and Execution: Develop project plans and timelines for all pre-sales & product-solutioning related activities, ensuring alignment with overall project goals. Ensure accurate effort estimations along with development team, contributing to project planning and resource allocation. Active participation in project scrum meetings & provide necessary inputs or coordinate with other stakeholders for seamless execution without any roadblocks. Monitor and report progress on project deliverables, identifying/ addressing potential roadblocks proactively. Proactive Communication & Ownership Responsibilities: Communicate effectively with stakeholders to gather requirements and provide updates throughout the project lifecycle. Take ownership of presales & solutioning deliverables, ensuring quality, accuracy, and adherence to timeline. Proactively identify and communicate risks, issues, and dependencies, proposing mitigation strategies. Experience: 4-6 Years Location: Remote Show more Show less

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2.0 years

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Greater Kolkata Area

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Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Associate Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. In climate and energy at PwC, you will focus on providing consulting services related to climate change mitigation and adaptation, as well as energy efficiency and renewable energy solutions. You will analyse client needs, develop strategies to reduce greenhouse gas emissions, and offer guidance and support to help clients transition to a low-carbon economy. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: In PwC, we have realized that sustainability-led transformation requires multiple competencies to collaborate to drive value for organizations. In our efforts to streamline collaboration, PwC has launched ESG Platform that brings multiple sustainability-led competencies together - from Strategy to Reporting, and from Deals to Governance Responsibilities We are exploring to hire Associate & Senior associate for ‘Sustainability Strategy & Transformation’ practice, with core specialization in : Sound understanding of GHG accounting (scope 1, 2, 3), decarbonization technologies, circular business models, and carbon markets, Practical experience in leading and delivering GHG reductions, A strong technical background in de-carbonization/ netzero strategy in TMT/ Auto/ Industrials/ Consumer products, Experience of leading teams, Relationships in sustainability eco-system, and Ambition and drive to become a leader in this space Mandatory Skill Sets Net-Zero, ESG, Sustainability reporting, GHG accounting, Consulting background Preferred Skill Sets Good communication skills & executive presence Good analytical and problem solving skills Team building & people skills Business Development Sales Client Management Years Of Experience Required Experience: 2-5years Education Qualification B.tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Climate Change Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Carbon Accounting, Carbon Footprint, Carbon Offsets, Carbon Pricing and Trading, Carbon Taxes and Incentives, Climate Change Adaptation Program Design, Climate Change Impacts and Risks, Climate Change Scenarios, Climate Finance, Climate Policy, Climate Reporting, Communication, Emission Trading, Emotional Regulation, Empathy, Energy Efficiency, Energy Policy and Regulation, Energy Transition, Energy Transition Financing and Investment, Inclusion, Intellectual Curiosity, Internal Carbon Pricing {+ 5 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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5.0 years

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Greater Kolkata Area

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Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: Design, develop, and maintain high-performance, reliable, and scalable Python-based applications. Collaborate with cross-functional teams including designers, developers, and product managers to implement software solutions that meet business goals. Contribute to all phases of the development lifecycle, from proposing and designing new features to rolling out significant changes in functionality. Write reusable, testable, and efficient code while adhering to industry best practices and standards. Debug and optimize existing code and perform regular code reviews for peers to ensure software integrity, quality, and security. Identify and resolve bottlenecks and bugs to improve application performance. Provide technical support and guidance to junior developers, assisting in their professional growth. Stay informed of emerging technologies and industry trends to ensure the company's applications remain at the forefront of innovation. Required Skills: Proficiency in Python with a strong understanding of its libraries and frameworks such as Django or Flask. In-depth knowledge of data structures, algorithms, and software design patterns. Experience with version control systems, particularly Git. Solid understanding of both frontend and backend development, preferably with knowledge of RESTful API design and implementation. Ability to write efficient code that is scalable and maintainable. Strong problem-solving skills and the ability to work independently as well as in a team environment. Excellent communication skills for effective collaboration and reporting. Preferred Skills: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with distributed systems and microservices architecture. Knowledge of containerization technologies like Docker or Kubernetes. Experience with data analysis and manipulation using libraries such as Pandas or NumPy. Understanding of Continuous Integration/Continuous Deployment (CI/CD) pipelines. Exposure to machine learning frameworks like TensorFlow or Scikit-learn. Prior experience with database technologies, both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra). Mandatory Skill Sets: Python Preferred Skill Sets: Python Years Of Experience Required: 5-10 Years Education Qualification: BE, B.Tech, MCA, M.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Bachelor of Engineering Degrees/Field Of Study Preferred: Certifications (if blank, certifications not specified) Required Skills Python (Programming Language) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Industry Trend Analysis {+ 12 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? 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Exploring Empathy Jobs in India

Empathy is a valuable skill sought after by many employers in India across various industries. Jobs that require empathy often involve roles such as customer service representatives, counselors, social workers, and healthcare professionals. In this article, we will explore the empathy job market in India, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These major cities in India are actively hiring for empathy roles, offering a wide range of opportunities for job seekers in this skill area.

Average Salary Range

The average salary range for empathy professionals in India varies depending on the industry and level of experience. Entry-level positions may start at around ₹3-5 lakhs per year, while experienced professionals can earn upwards of ₹10-15 lakhs per year.

Career Path

A typical career path for professionals with empathy skills may include roles such as Customer Support Executive, Team Leader, Manager, and eventually moving into leadership positions such as Head of Customer Experience or Director of Client Services.

Related Skills

In addition to empathy, other skills that are often expected or helpful in empathy roles include active listening, communication skills, emotional intelligence, problem-solving abilities, and cultural sensitivity.

Interview Questions

  • What does empathy mean to you? (basic)
  • Can you provide an example of a time when you demonstrated empathy in a professional setting? (basic)
  • How do you handle difficult conversations with customers/clients? (medium)
  • How do you practice self-care to prevent burnout in a high-empathy role? (medium)
  • How would you handle a situation where a customer is upset and demanding a refund? (medium)
  • Describe a time when you had to navigate a cultural difference to empathize with a colleague or client. (medium)
  • How do you show empathy towards your team members in a leadership role? (advanced)
  • How do you balance empathy with setting boundaries in a professional setting? (advanced)
  • Can you provide an example of a complex problem you solved using empathy as a key tool? (advanced)
  • How do you ensure that your empathy towards customers/clients does not affect your objectivity in decision-making? (advanced)

Closing Remark

As you explore job opportunities in the empathy field in India, remember to showcase your empathy skills during interviews and highlight relevant experiences. With preparation and confidence, you can excel in roles that require strong empathetic abilities. Good luck in your job search!

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